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Unifi Official TM UniFi High Speed Broadband Thread V18, ( -_・) ︻デ═一▸ Maxis & Time
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Alpha Wolf
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Oct 6 2013, 10:28 PM
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Getting Started

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QUOTE(klang.boy @ Oct 6 2013, 10:24 PM) Anyone realize a lot of website cannot be loaded nowadays? I go to eBay or lazada or 3m website practically some of their sub-website cannot be loaded. Website is proved to be running after I change to google dns TM's DNS is probably taking too long for certain sites. I've always been using Google DNS.
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vincentxiang
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Oct 7 2013, 12:28 AM
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QUOTE(Alpha Wolf @ Oct 6 2013, 10:28 PM) TM's DNS is probably taking too long for certain sites. I've always been using Google DNS. can you share google dns
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Alpha Wolf
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Oct 7 2013, 06:13 AM
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Getting Started

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QUOTE(vincentxiang @ Oct 7 2013, 12:28 AM) can you share google dns  Very easy to remember.  8.8.8.8 8.8.4.4
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thoseeyes
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Oct 7 2013, 08:58 AM
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QUOTE(Alpha Wolf @ Oct 6 2013, 03:56 PM) Location is very important. Try to relocate your router to a more central location of your house. Alternatively, use a secondary router as an access point or a repeater. I have change the Unifi L7 router to Asus RTN12....can I use back the L7 as repeater or access point like you mentioned? and how? tks
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Alpha Wolf
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Oct 7 2013, 09:35 AM
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Getting Started

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QUOTE(thoseeyes @ Oct 7 2013, 08:58 AM) I have change the Unifi L7 router to Asus RTN12....can I use back the L7 as repeater or access point like you mentioned? and how? tks L7's dlink firmware does not support repeating feature. You can however use it as an access point but you will need a LAN cable to connect both routers.
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thoseeyes
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Oct 7 2013, 09:40 AM
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QUOTE(Alpha Wolf @ Oct 7 2013, 09:35 AM) L7's dlink firmware does not support repeating feature. You can however use it as an access point but you will need a LAN cable to connect both routers. OK...Tks for the explanation
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Max
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Oct 8 2013, 03:38 PM
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just got call from TMNET unifi.. upgrade to 10mbps Rm169.00 even im not paying consistently the bill... got tunggakan summore very month.. hahah they even know our usage? told me usage very high..
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tezro
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Oct 8 2013, 03:43 PM
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New Member
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QUOTE(Max @ Oct 8 2013, 03:38 PM) just got call from TMNET unifi.. upgrade to 10mbps Rm169.00 even im not paying consistently the bill... got tunggakan summore very month.. hahah they even know our usage? told me usage very high..  Wow. So lucky.
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Max
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Oct 8 2013, 03:50 PM
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QUOTE(tezro @ Oct 8 2013, 03:43 PM) Wow. So lucky.  yeah.. i thought i will never got this upgrade..  some info. upgrade within 48hours. extend contract 24month, cannot upgrade/downgrade, terminate within this period without penalty. free relocate if move to other house/address. if dont want to use unifi anymore can transfer owner to ur relatives, just continue the package with new owner. BTU are lifetime warranty.
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nonameNo
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Oct 8 2013, 06:17 PM
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QUOTE(alexwsk @ Oct 4 2013, 11:42 PM) i got the offer from 0326015000 as well, ur turn will come for sure  why pay extra RM20, i rather switch to maxis i didnt receive call from them. i log a case in unifi portal and then they call me and offer me. i've friends and relative using maxis but not stable. i prefer more stable line. so far i dont have much issue on unifi.
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faizal87
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Oct 8 2013, 06:19 PM
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QUOTE(nonameNo @ Oct 8 2013, 06:17 PM) i didnt receive call from them. i log a case in unifi portal and then they call me and offer me. i've friends and relative using maxis but not stable. i prefer more stable line. so far i dont have much issue on unifi. wah,very lucky u,tm never call me
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nonameNo
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Oct 8 2013, 06:23 PM
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QUOTE(faizal87 @ Oct 8 2013, 06:19 PM) wah,very lucky u,tm never call me  you can try to log a case using occ.unifi.my ... stating the offer and your handphone number. they will call you since is a business to them.
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skyblind
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Oct 8 2013, 08:44 PM
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New Member
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Hi guys, I need some advice here. I'm using standard Unifi VIP20 setup with 3 wired connection (desktop) and my family have more than 10 wireless devices (iPad, Tab, laptops). Some wireless devices can't load (Internet tak jalan) at all even though it was connected to the wifi and full bar signal strength.
Anyone know the solution for this matter? Is it that the wifi port has a limitation of only a certain number of devices could connect, eg no more slot?
Thanks!
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djhenry91
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Oct 8 2013, 08:56 PM
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QUOTE(skyblind @ Oct 8 2013, 08:44 PM) Hi guys, I need some advice here. I'm using standard Unifi VIP20 setup with 3 wired connection (desktop) and my family have more than 10 wireless devices (iPad, Tab, laptops). Some wireless devices can't load (Internet tak jalan) at all even though it was connected to the wifi and full bar signal strength. Anyone know the solution for this matter? Is it that the wifi port has a limitation of only a certain number of devices could connect, eg no more slot? Thanks! buy aftermartket router..there are 2 brand which can support unifi which is TPlink and Asus
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richard1226
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Oct 8 2013, 09:20 PM
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Getting Started

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already waited for 3 days still no confirmation email from TM about the upgrade, still on VIP 5. Haizz........
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aneip
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Oct 8 2013, 10:17 PM
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QUOTE(richard1226 @ Oct 8 2013, 09:20 PM) already waited for 3 days still no confirmation email from TM about the upgrade, still on VIP 5. Haizz........ should call them coz already 48 hour.. My upgrade completed the next day after the call.. Less than 24 hours.
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nonameNo
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Oct 9 2013, 11:58 AM
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QUOTE(aneip @ Oct 8 2013, 10:17 PM) should call them coz already 48 hour.. My upgrade completed the next day after the call.. Less than 24 hours. oh, although they called me and said will upgrade with 48 hours, until now, stil havent yet. almost reach to 48 hours due time already.
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aneip
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Oct 9 2013, 12:18 PM
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Maybe many upgrade now or the staff on holiday.. Before this even heard the upgrade success after 10 minutes of the call..
But if already 48 hours, I think better call them and raise the report.
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richard1226
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Oct 9 2013, 01:00 PM
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Getting Started

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QUOTE(aneip @ Oct 8 2013, 10:17 PM) should call them coz already 48 hour.. My upgrade completed the next day after the call.. Less than 24 hours. are you saying calling the customer hotline or the number they use to call us for the upgrade??
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nonameNo
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Oct 9 2013, 01:19 PM
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So sad. Called Unifi centre and enquiry on my upgrade to VIP10 status. To my shock, they said their system did not register anything on my request to upgrade. Told them I received called from them (03-26015000) and agreed to upgrade after go through the procedure of T&C.
They now will log a case and escalate it to upgrade department. Have to wait for their stupid call again. So disappointed.
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