Unifi Official TM UniFi High Speed Broadband Thread V18, ( -_･) ︻デ═一▸ Maxis & Time
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 Oct 4 2013, 03:01 PM
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#1
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Senior Member
569 posts Joined: Nov 2004 
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Hmmm, funny is my contract with Unifi already over and didnt receive any call from them. Perhap they are calling the home phone instead of my hp.
Log a case thru Unifi customer service portal and waiting for their offer. See whether they will call me and offer or not. Ahahaha.... |
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Oct 8 2013, 06:17 PM
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#2
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Senior Member
569 posts Joined: Nov 2004
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QUOTE(alexwsk @ Oct 4 2013, 11:42 PM) i got the offer from 0326015000 as well, ur turn will come for sure i didnt receive call from them. i log a case in unifi portal and then they call me and offer me. why pay extra RM20, i rather switch to maxis  i've friends and relative using maxis but not stable. i prefer more stable line. so far i dont have much issue on unifi. |
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Oct 8 2013, 06:23 PM
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#3
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Senior Member
569 posts Joined: Nov 2004
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QUOTE(faizal87 @ Oct 8 2013, 06:19 PM) wah,very lucky u,tm never call me you can try to log a case using occ.unifi.my ... stating the offer and your handphone number. they will call you since is a business to them. |
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Oct 9 2013, 11:58 AM
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#4
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Senior Member
569 posts Joined: Nov 2004
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QUOTE(aneip @ Oct 8 2013, 10:17 PM) should call them coz already 48 hour.. My upgrade completed the next day after the call.. Less than 24 hours. oh, although they called me and said will upgrade with 48 hours, until now, stil havent yet. almost reach to 48 hours due time already. |
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Oct 9 2013, 01:19 PM
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#5
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Senior Member
569 posts Joined: Nov 2004
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So sad. Called Unifi centre and enquiry on my upgrade to VIP10 status. To my shock, they said their system did not register anything on my request to upgrade. Told them I received called from them (03-26015000) and agreed to upgrade after go through the procedure of T&C.
They now will log a case and escalate it to upgrade department. Have to wait for their stupid call again. So disappointed. |
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Oct 9 2013, 02:54 PM
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#6
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Senior Member
569 posts Joined: Nov 2004
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QUOTE(richard1226 @ Oct 9 2013, 01:42 PM) add only rm20 for lifetime or the normal one (RM 199)?? the offer is when the Unifi personnel call you and offer you. the offer tied to 2 years contract. after end, you can still enjoy the same rate.anyway, they upgraded my line within 1 hours after I complain. now happy using VIP10 line   |
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Oct 9 2013, 03:34 PM
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#7
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Senior Member
569 posts Joined: Nov 2004
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QUOTE(Max @ Oct 9 2013, 03:28 PM) nice. i login and checked. is VIP10 already.mine still not upgraded yet.. but only 24hours past.. let see tomorrow.. if not have to complaint.. anyway, anybody login to their occ unifi account? does the VIP package change to VIP10 from VIP5? |
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