we have to present at the court during the hearing date ?

Umm of course?

Read the requirement of the form after filing info for tribunal.

Buyer must attend - no rep nor lawyer is allowed.

A copy of the tribunal document should be sent by you - via post using registered mail or dunno what yellow card.

My friend successfully got back refund. Make sure you pandai cakap and give correct evidence that this is worldwide issue, etc.

Mine is working fine after 2 months masuk ICU (service centre lol )

Sorry to interrupt, anybody has issue with synching facebook contact into your HTC One?

In the Account & sync > Facebook, I tab to sync now (i didn't let it auto-sync, wanna save power).

The livefeed and calendar of facebook can be sync with date showed the latest date of sync. But Contacts can't! No show of the latest sync date.

Any help?

wah ur friend got back refund..and the phone give back to htc?

tell us more about your friend...

anyone interest to buy htc one silver 64gb version?

The phone was with SIS for 1:1 exchange earlier but the power button sank in issue persist. SIS continued with repair but my friend didn't want and request for a good phone or refund. Useless cos they wont listen.

My friend right away filed to tribunal quietly while SIS held the phone. They also called to inform my friend that still being repaired but my friend's heart already died. Disappointed. Their call just tell you being repaired, same thing over and over again without other action to further expedite it. So he just replied slackingly "yeah yeah ok" and nvr urged already but in fact tribunal case court was being scheduled.

He went to the court in putrajaya and has to queue because there were other cases being judged so you get to listen hahaha..

When his turn, he stood one side and SIS rep stood another side.

The judge let them to talk and debate. My friend showed printed proof about the communication, especially about the widely known power sank button issue. But the SIS rep said "HTC One is the best selling right now, no problem". Haha he shut up after my friend said "judge, u wanna see the HTC fb complaint?" hahaha....

Most importantly, speak bahasa melayu la, although English is allowed.

kekeke... Now friend got but full refund plus the parking fees to visit Kelana jaya service centre.

The phone no where. Sis was the last party to hold it....

This post has been edited by cleoleeps: Sep 27 2013, 12:22 PM

I wish thr a possibility of one tribunal for a lot of people.. then I wont mind if someone adds me in too.

+1

Tribunal can only be filed individually. If you are too lazy to do it then you won't get your money back, period.

Perhaps this might lighten up the mood a little.

http://www.gsmarena.com/android_43_update_..._-news-6862.php

When is Android 4.3 available for update... kind of long wait..

I am not lazy. I am a foreigner
and I don't speak malay. So if someone can at least tell whether I can do it or not.

Did your friend sent in to warrant before ?
I didn't send in to warranty before , evidence less sikit

not available for me at this moment

English is allowed though.

Of course yes. Sent in service centre and expect to be fixed within the week and yet the new sealed box phone exhibited the same power issue so he rejected on the spot.

If your purchase is within 14 days i think can straight tribunal for a refund. But i would suggest to nego with SIS first at least you as a consumer has tried your best before going to court. I would be confidently arguing with them if i did my part communicate with and yet they refused to treat customers rationally. (Of course not all the time customer is right. Don't be naive)

This post has been edited by cleoleeps: Sep 27 2013, 04:02 PM

wht do u suggest i shud do? 10 days old set. Given for RMA twice. Cosmetic issue. Red one HTC

Chuck it back at the Service Center monkeys

did tht. and now i requested made in Taiwan set.