That's what I thought, when I hold the HTC One in my hand, its perfect. iPhone 5 was too skinny and no meat. HTC One is like curvy and sexy all in one body

My phone sent in directly to HTC BTS on 30th August for repair, power button sunk and camera issue. Just called them and they say ready for collection, I am going to collect now.

Wish me luck guys. if the camera issue still on, I am going tribunal and buying a Z1.

HTC One, great phone, bad quality and service.

I got my unit back too, purple tint fixed. I was told they replaced the camera.

1300 88 8988

Frankly speaking, HTC better buck up their game and deliver quality product. The playing field for high end device is very competitive. I love my HTC One, I like the Sense.

A bit concerned with the current drama now with HTC, esp. with the fraud case and management issue.

BTW any of you guys need Screen Protectors for your HTC One? I still got a few kits left. SGP Ultra Clear

no scratches. when you send in they will mark if there's any scratch on your unit.

I spoke to soon, went home at night, tested again, tadaaaaa! Purple tint even more worst than before.

Tested in HTC BTS fine. Went home at night test again, kaboom.
Now I test again in office, its ok.

How I test : Put it against black mousepad and turn on camera, it should be pitch black

I read that it could be heat sensitive, e.g. phone/camera chip hot then purple tint will appear. I will test again tonight.

Possible! I don't know.

SiS & Brightstar same. China clones different.

Just a report guys.

My HTC One was sent in for service on 30th August 2013
I called HTC help line on the 6th September 2013, and they confirm my unit is ready for collection, so I went and collect it.

When I went to collect my unit, no problems on the spot, turn on camera and put it against a stack of papers on the table, pure black. Went home and tested it and ahhh, the problem is back.

Here are some pictures to share, it is a pitch black room, and the only source of light is the LEDs on the air conditioner.

THIS IS WITH THE FRONT CAMERA


THIS IS WITH THE REAR CAMERA, ULTRAPIXEL
ISO Setting - AUTO


ISO Setting - 100


ISO Setting - 200


ISO Setting - 400


ISO Setting - 800


ISO Setting - 1600



Yes, its almost non-existant @ ISO 100, but if you understand the function of ISO, higher ISO allows you to take pictures in low-light situation with a faster shutter speed. Higher ISO always result in more grainy pictures, not PURPLISH!

I've also tested different white balance setting, the problem doesn't go away, just changes purple tint to blue tint. So as you can see this is not a software issue, its definitely hardware.

I will be dropping by HTC Service Center again this Friday. We will see if this problem get solved first or the Sony Xperia Z1 comes out first. I don't enjoy getting screwed over after paying RM2k+

Boss, you ask me, I ask who? HTC technician sleeping on their job. Maybe didn't even change the camera, just keep it for 5 days and give me back, who knows?

You can demand whatever you want, they can don't give also. Then how? Hahahaha. The CS personnel sit there also cannot make decision, they just follow SOP. And I think no manager there one.

Wah, live with it? You pay RM2k for top end device and "live with it"? You're really the boss, i salute you. If more customers like you HTC will survive lah. I just want my money's worth, if you tell me your super duper ultra camera is optimized for low light, then it better not be crap.

My old Nokia N82 can take better pictures. Hell, even the HTC One front camera can take better pictures.

that's why salute you lo. if the company screw me over, no way i am going to roll over and play dead. we shall see. Friday I will go to the SC again and see how. Ready for consumer tribunal.

EDIT: I just called Consumer Tribunal Malaysia, they say you file tribunal against the company/entity you purchased your phone from, and not HTC. So I will get in touch with DiGi before I file tribunal.

This post has been edited by Jason: Sep 11 2013, 04:32 PM

Yes

If you don't mind crap camera in low light, buy it! The HTC Sense is very good, and the phone is very fast and responsive. But remember its a RM2k+ phone with a useless camera in low light.

Yup, I think those are very lucky! Extremely lucky. Cause this issue is very widespread.


Er, Extremely low light, low light, to me, same same. If you advertise your camera to excel in low light, yet it f*** up in EXTREMELY low light, what's the point?

Even the front camera fare better!

I won't buy a RM2k+ high end smart phone that cannot function in EXTREMELY low light, it should function all the time. But that's me lah

Wow, /k tard here.

The HTC One's FRONT CAMERA, put HTC One's ULTRAPIXEL CAMERA to shame.
https://forum.lowyat.net/index.php?showtopi...&#entry63111563

What's the point of ULTRAPIXEL, when everything shows up purple? And yes, I love taking picture of my air conditioner's LED lights in total pitch black, my phone, I paid RM2k for it, I suka la. If you only take pictures in daylight, that's your prerogative.

I switched from a Note 2, definitely the HTC One is better, except the camera and smaller screen and no stylus.

BUT, the smaller screen on HTC One is way ahead in terms of colour, contrast and viewing angle of the Note 2.

Bro, i have no doubt that the camera of the HTC One wins in low light IF it functions correctly. I am unhappy cause mine doesn't.

Call me butthurt la, I admit.

The stylust quite fun, I use it to conteng pictures and send to my friends. Sometimes useful when screenshot Google Maps to circle stuff.

BUTTT.. I don't miss it.

But that won't fit in your pants.

Unless you have

REALLY

LARGE

PANTS

Regarding the purple issue, some say it is not a hardware issue. IF its not a hardware issue then why some people like kingsora and Xirality's silver unit no problem?

Cause if its a DESIGN or SPECIFICATION issue, everybody would have this problem.

Just saying.

DiGi has yet to get back to me. I guess by end of Tuesday they still don't get back to me then tribunals here I come! But I am sad also, HTC One has got the best display in the market right now, period.

I love it so much.. sniff