You can't change it if you use the built in apps from Samsung, HTC, BlackBerry, etc. It does not show if you use the official FB app from the appstore. It only shows if posted from 3rd party apps like Sense and the like.

TL;DR its not a manufacturing defect, more likely a defective design


All CMOS sensors will behave this way. Sensitivity to blue/purple is always higher than other colours as blue/purple photons have higher energy per photon (ask your Physics teacher why. If he/she cannot answer ask him/her go back to university).

After that, its a combination of both hardware and software. Its not a fault as in broken stuff, but more of a hardware design issue. Firstly, the front-end gain is high, therefore the noise, in this case blue channel noise, gets amplified.

Next is the software. By right good DSP should tame this aggressive gain and return the blue channel back to reasonable levels. The aggressive nature of this again due to HTC engineers needing to deliver on a promise of great lowlight sensitivity, is the cause of this purplish tint.

In this case, its a mix of both hardware and software design issue. Its not a device failure or out of spec because the specs were specified so by HTC, though it may appear to be a defect. The sensitivity of each individual sensor will be different, and will have slightly different noise floor levels due to the nature of mass production. Thats why some of you sent into warranty and got back a less purple camera module. But this is entirely random, as evidenced by those who claimed warranty, had it replaced, and still have purple.

In any case if there is a defect, it is a defect in HTCs specifications, and a defect in both hardware and software design.

Yup, the phone heats up quite hot especially when using as a mobile hotspot. The metal body conducts heat better, thats why you feel that its hot. My SGS3 when using as mobile hotspot also gets VERY hot, but due to its plastic body does not feel so hot. Better for the metal body to get hot than plastic trapping the heat inside.

IMHO, phones are not to be used as mobile APs for long periods of time. Long time ago I used a HTC Touch Diamond as mobile AP plugged in, and the thing kaputted not long after.

A friend of mine using Note 1 charge and play 3D games at the same time, after 9 months battery bengkak. Changed new one and did the same. Bengkak again...

YMMV. Best try to keep things cool... Just because it CAN do something, doesn't mean it should do it for extended time.

Yup it heats up while charging. Not sure my definition of warm and hot is same as yours or not. But it does get quite warm. Don't use the charger so not sure. But I'd expect it to get warm too.

Yes, unlocking bootloader, rooting, installing custom ROM voids your warranty, unless you can return your phone to stock condition before sending for warranty.

They're shooting fashion shows with iPhones... If all you're gonna do is look at the pics on the screen, or post on Facebook, a DSLR is really overkill

http://www.zdnet.com/burberry-fashion-show...-5s-7000020644/

Run google search. Its the blue google icon that says google. The app will ask you if you want to enable Google now.

If it's not there install it from play store.

I highly doubt it. It's got a lot to do with the camera forbear, drivers and kernel modules. Although android is open source a lot of kernel modules are not. Any custom drivers from hardware not integrated on the SoC usually are closed. Camera firmwares are usually not open source. Also Samsung's FM radios. That's why CM for Samsung doesn't support FM radio function because the source code for drivers aren't released.

Yes. Unlocking bootloader, rooting and installing custom ROM voids your warranty. Unless you return it to stock condition and lock back the bootloader before sending it in.

I already answered you before. How many times do you want to ask?

In simple words, yes.

Based on experience dealing with HTC's service partners in Malaysia, as long as they can detect you have an altered bootloader or custom ROM (whether through Relocked BL, or requested unlock code, or S-OFF and forgot to S-ON), warranty will be denied outright. This is true even back in the windows phone days. I have had hardware mechanical failure (unresponsive mechanical button) warranty denied because my phone was S-OFF.

So whether you want to argue with them or file a small claims, you can, but I know for a fact, first hand, that warranty will be denied first.

No they will straight away give you a new phone and say they're sorry.

Samsung customer service is quite good actually. I had a pleasant experience dealing with their Penang branch at eGate when I sent my S3 in due to faulty mainboard. No need for warranty crap or even a receipt as the IMEI and SN in their database will confirm whether the unit is under warranty or not. Sent it in lunch hour on Monday, got a call from the Monday evening at 4pm, saying that the mainboard is confirmed faulty and they will replace the part. Tuesday morning got a call again saying its ready for pick up any time. So all in, less than 24 hours, no hassle, no need send here send there, no 3rd parties involved. No need to prove warranty, no stress. The counter staff were very pleasant throughout.

If not for their plastic aesthetics, I'd not switch from Samsung. Luckily my Silver One does not have any issues. Else I'd be really regretting it as I know how bad SIS and Brightstar is.

Sony and HTC best learn from Samsung and Apple (or the local Apple resellers. They're also top notch so far)

Not sure about Asus phones, but my experience with Asus warranty for graphic cards, mainboards and laptops were generally pleasant and hassle free. They take a bit longer than Samsung, the last time I had to send something from Asus in for warranty they took about 1 1/2 weeks. But they do call up to update the customer on the status (what failed, what will be replaced, ETA), and also call up again when its ready.

Customers are the loser. At least in the US you can try a class action. Here, ask for a refund or go for small claims. Thats your best bet.

And never buy again...

I second that. Senhang = headache. In Penang, I prefer to buy from Ban Hin Bee. Their service and aftersales is much better.

This one is OK. Looks more like flaring. Thats normal. But maybe your glass cover is a bit dirty? Is it smudged with fingerprints or oily? Because the picture looks like it with the halo-ish glow and all

Their older phones you can S-ON back and it will look as though the phone has never been fiddled around with. I'm not sure about the One. Bottom line is when you send your phone in, it must look like its never been fiddled with.

As for them trying to deny all warranty claims on unrelated matters, etc., I feel that is poor customer service. To deny first and then the customer having to negotiate? That is horrible horrible horrible customer service. It is our right as a customer to get the promised warranty and services without having to negotiate for it or threaten them with filing claims. Any less is cheating your customers.

If they actually investigate, and say for example, "rooted and overclocked phone led to overheating and thus spoilt some hardware, thus warranty claim denied", that I can accept. But to just say "unlocked BL. No warranty," that is a rip off. At least the SIS and Brightstar centre in Penang la. I don't know about other service centres.

This post has been edited by adriancs: Sep 19 2013, 09:58 PM

HTC made bad decision to appoint these two lousy resellers as their distie, spoil the brand nia. If you have to complain and escalate to get service, thats crap and a big "Beware!!! Potential Customers Stay Far Far Away" sign...

I dont think HTC has a real physical presence in Msia. I may be wrong...

IMHO SIS and Brightstar service is worse than some of the AP importers.

This post has been edited by adriancs: Sep 19 2013, 10:19 PM

2 years ago yes. Now I don't know. SIS is in Pulau Tikus Plaza same building where Hong Leong Bank is, opposite CPT. Brightstar in Prangin Mall.