Suprisingly they call me....they say need to wait another 2-3 days for the  camera parts to arrive from taiwan....they ran out of it.....so i expected it will be around next friday

haiz......used 3 months...service nearly 2 weeks liao....i miss my phone

Better give yourself 4 weeks to 6 weeks for camera replacement. Call center is quite clueless.  I send my HTC One in to SENq on 18th August. I call after 2 weeks say processing. Call again 2nd September say inspection for drop and moist . told me that they received the set 29th August. Next week call dont know what they will say liao.
I am patient because got spare phone to use. Otherwise complain straight to HTC HQ taiwan already.

Regarding HTC ONE purple tint issue : here's the latest updated

HTC was aware of the problem a while ago now and has finally made an official response on the subject.

We recently received a single purple color that appears in images taken with the HTC One reports. After reviewing the internal relations, we expect a software update that will enhance the color contrast in low light conditions. As we work to improve this aspect of the user experience, we thank our customers for their patience. Meanwhile, If you encounter this problem, we ask you to kindly contact our customer service for help. “

I just receive a HTC survey form!!!

I will write like crazy on this:
  6. Please use this box to tell us what you would most like improved based on this experience with HTC Customer Service.  

1) Please improve the Customer Service and the technician skills. I have waited too long(3 weeks) for my phone fix and it wasn't satisfactory and I have to sent it in again. The quality control wasn't there. When i get my phone after repair of purple tint, the power button sunk and volume control loose. Even the customer service people also advise sent in. You can see how user lack of the confident on HTC. The skills of the technician need to be upgraded because when they repair it , it doesn't do a professional job.

2) The customer service and technician system need to be sync so they can know what is going on. Every time I ask, they don't know what is going on with my phone. I don't blame the customer service people but the system and process flow. It need to be changed.

3)If the stock or parts are not enough, please indicate the purchase earlier so that the user don't need to wait. I waited 3 weeks for parts only....but the customer service told me less than 1 week when I sent in. If I know the service center lack of parts, I won't sent in first till the parts arrive. The service center should advise me earlier because my phone are working fine but the camera have purple tint. I bought the phone for 4 months and 1 month of it was in service center. I still haven't get my phone till today.

4) Lack of feedback. There should be a system/webpage indicate the phone progress status. This will reduce the customer service job because users can check online on the progress. You need to have a system like DHL/POS system where it indicate the status. It will really help the user satisfaction.

because my phone will reach the outlet that i bought today, sent to repair but now havent got the call from the outlet yet. so if any wrong i sure complain kao kao and request for refund ma, but if 4.3 fixed then diam diam lo

I just a sms from +44 after I submit the survey...

Hi Sir/ Madam, We are from HTC Customer Care and this is with regard 
to the feedback that you have submitted. Please be advised that we shall 
be reviewing your case and we will be more than happy to schedule a call 
for you tomorrow to further discuss your concern. Thank you and 
have a nice day!

Of course htc will say it's software , coz they want to sooth the customer . if they admit the problem is due to hardware , htc's reputation will be spoilt .. coz some of them are forced to send back their phone to service center .. in Malaysia , the service system is so horrible ... i think i should sell off my phone once it's back ... my repaired unit is going to come back tmr ... prepare for the worst ...

I don't get any issues whatsoever.
So I donno what is the fuzz about.

Gizzz

Just a small issue with the camera only ma...  Need to say until so bad men? Until don't want use HTC phone ever ...iiisshhhh

That's the point man, u dun have that issue with u. Be grateful
I didnt say "dun wan use HTC phone ever" though, I still love it. 
And no, it is not a small issue, 1 of the reasons I bought this phone is because I was attracted by the ability of HTC One to snap great photos under low light condition. Who knows purple tint yang keluar pula 

we have to present at the court during the hearing date ?

tell us more about your friend...

I am not lazy. I am a foreigner
and I don't speak malay. So if someone can at least tell whether I can do it or not.

Did your friend sent in to warrant before ?
I didn't send in to warranty before , evidence less sikit