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 U Mobile Fan Club v2 - New UMI Plan!, Questions? Problems? Deals? Come here!

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TSwcypierre
post Nov 19 2013, 08:37 PM

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QUOTE(unixcorp @ Nov 19 2013, 05:38 PM)
Hi.. i got a question.. right now, i'm using umi28.. if i buy booster plan, which quota will be used first.. my quota from umi28 or quota from booster plan? smile.gif
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Booster's quota first then only UMI28's quota
http://www.u.com.my/faqs/booster_plan

Under When I have a Booster and data plan, which data volume will be consumed first?
QUOTE
Your Booster Plan volume will be consumed first and then followed by your data plan.


QUOTE(alexanderclz @ Nov 19 2013, 06:29 PM)
is it true that umobile can transfer ownership already?
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for postpaid or prepaid?
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post Nov 19 2013, 09:09 PM

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QUOTE(wcypierre @ Nov 19 2013, 08:37 PM)
for postpaid or prepaid?
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asking for prepaid. but got the answer already.

"Our customers are required to walk-in to U Mobile Service Centre to request for transfer of ownership. This is due to the validation process of sighting original copies of specific documents for both parties before the service is activates under new account holder.

RM20 will be charged for the service. Please bring along both parties NRIC during the process." - reply from customer service.

This post has been edited by alexanderclz: Nov 19 2013, 10:22 PM
TSwcypierre
post Nov 20 2013, 07:44 AM

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QUOTE(alexanderclz @ Nov 19 2013, 09:09 PM)
asking for prepaid. but got the answer already.

"Our customers are required to walk-in to U Mobile Service Centre to request for transfer of ownership. This is due to the validation process of sighting original copies of specific documents for both parties before the service is activates under new account holder.

RM20 will be charged for the service. Please bring along both parties NRIC during the process." - reply from customer service.
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thanks. was busy recently sweat.gif anyway, added the information at the first page with credits thumbup.gif
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post Nov 20 2013, 11:40 AM

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QUOTE(wcypierre @ Nov 20 2013, 07:44 AM)
thanks. was busy recently  sweat.gif  anyway, added the information at the first page with credits  thumbup.gif
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got contradictory information also. msged them on fb, and they mentioned only the present onwner need to be there + the IC of the new owner and there will be no charge. guess have to go to the particular centre to see how they do things.
TSwcypierre
post Nov 20 2013, 11:42 AM

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QUOTE(alexanderclz @ Nov 20 2013, 11:40 AM)
got contradictory information also. msged them on fb, and they mentioned only the present onwner need to be there + the IC of the new owner and there will be no charge. guess have to go to the particular centre to see how they do things.
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lol sweat.gif are you going to do that? If you do, do tell us the result thumbup.gif
unixcorp
post Nov 20 2013, 04:05 PM

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QUOTE(wcypierre @ Nov 19 2013, 08:37 PM)
Booster's quota first then only UMI28's quota
http://www.u.com.my/faqs/booster_plan

Under When I have a Booster and data plan, which data volume will be consumed first?
for postpaid or prepaid?
*
Thank you! smile.gif
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post Nov 21 2013, 12:48 AM

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QUOTE(wcypierre @ Nov 20 2013, 11:42 AM)
lol  sweat.gif  are you going to do that? If you do, do tell us the result  thumbup.gif
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crappy fellas. now they email say it's only for postpaid. I dun even know what is correct and what is not now.
TSwcypierre
post Nov 21 2013, 08:47 AM

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QUOTE(alexanderclz @ Nov 21 2013, 12:48 AM)
crappy fellas. now they email say it's only for postpaid. I dun even know what is correct and what is not now.
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sweat.gif ........... lack of proper communication I guess
-kytz-
post Nov 23 2013, 01:38 PM

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U mobile: To activate international roaming, please deposit RM300, provide your PASSPORT and IC.

Bloody ridiculous.
stupid1
post Nov 24 2013, 03:15 PM

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QUOTE(wcypierre @ Nov 10 2013, 10:02 AM)
I'm using UMI28 as I need internet connection for surfing + some free calls and sms. I'm a pretty light user so I don't think that it'll suit you much
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Hi again... sorry to disturb you again but can i know the connectivity of umobile at around Johor and Kuala Lumpur is it stable and fast? Or digi wins at the internet connectivity at these place... because my friends are using umobile and when my internet has h+ connectivity theirs sometimes are E only
TSwcypierre
post Nov 24 2013, 03:27 PM

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QUOTE(stupid1 @ Nov 24 2013, 03:15 PM)
Hi again... sorry to disturb you again but can i know the connectivity of umobile at around Johor and Kuala Lumpur is it stable and fast? Or digi wins at the internet connectivity at these place... because my friends are using umobile and when my internet has h+ connectivity theirs sometimes are E only
*
err....... it is really location dependent. I have faced an issue of whereby there's signal indicated at the phone but I can't call or sms to others. Gotta reboot or set to airplane mode and turn it off then only can use. Others have reported such issues as well.

There's one member who reported that there's a total loss of connection at a certain place a kl, once pass there then ok sweat.gif

I did had quite a good speed at jb when I went there last time, but it has been a while and the connection can drop or improve sweat.gif

For my experience, U Mobile's network is pretty stable, but once it gets slow then it'll become something like DiGi's 3g(DiGi's edge is totally not usable for me sweat.gif ) DiGi's 3g can get pretty good as well, but it is pretty limited in terms of location sweat.gif

anyway, go and get yourself a prepaid and do a test drive yourself, if good then join the bandwagon thumbup.gif
stupid1
post Nov 24 2013, 03:57 PM

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QUOTE(wcypierre @ Nov 24 2013, 03:27 PM)
err....... it is really location dependent. I have faced an issue of whereby there's signal indicated at the phone but I can't call or sms to others. Gotta reboot or set to airplane mode and turn it off then only can use. Others have reported such issues as well.

There's one member who reported that there's a total loss of connection at a certain place a kl, once pass there then ok  sweat.gif

I did had quite a good speed at jb when I went there last time, but it has been a while and the connection can drop or improve  sweat.gif

For my experience, U Mobile's network is pretty stable, but once it gets slow then it'll become something like DiGi's 3g(DiGi's edge is totally not usable for me  sweat.gif )  DiGi's 3g can get pretty good as well, but it is pretty limited in terms of location  sweat.gif

anyway, go and get yourself a prepaid and do a test drive yourself, if good then join the bandwagon  thumbup.gif
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Okay Bro I will give it a go and try... thanks a lot

orangutan
post Nov 25 2013, 08:36 PM

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I can't check UMI usage via USSD since Sunday. Anyone facing the same problem?

LostAndFound
post Nov 26 2013, 10:15 AM

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QUOTE(orangutan @ Nov 25 2013, 08:36 PM)
I can't check UMI usage via USSD since Sunday. Anyone facing the same problem?
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Sunday to Mon I couldn't, but last night could.
C63 AMG
post Nov 26 2013, 11:35 AM

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Guys, how to activate prepaid roaming?
Or is U Mobile totally not usable overseas?
My hotlink sim is working just fine but UM sim can't seem to detect any services.
LostAndFound
post Nov 26 2013, 11:42 AM

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QUOTE(C63 AMG @ Nov 26 2013, 11:35 AM)
Guys, how to activate prepaid roaming?
Or is U Mobile totally not usable overseas?
My hotlink sim is working just fine but UM sim can't seem to detect any services.
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Check FAQ la, U prepaid not overseas at all except SG

Anyone else received promo regarding Macbook Pro for topup? Can't seem to find anything on u.com.my about it.
TSwcypierre
post Dec 4 2013, 02:56 PM

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QUOTE(LostAndFound @ Nov 26 2013, 11:42 AM)
Check FAQ la, U prepaid not overseas at all except SG

Anyone else received promo regarding Macbook Pro for topup? Can't seem to find anything on u.com.my about it.
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was a bit busy recently due to exams, but are you referring to this?

http://www.u.com.my/topup_use_win
LostAndFound
post Dec 4 2013, 04:41 PM

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QUOTE(wcypierre @ Dec 4 2013, 02:56 PM)
was a bit busy recently due to exams, but are you referring to this?

http://www.u.com.my/topup_use_win
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Ah, thanks! Prize for top reloader, not worth to chase. If I got that much money better I by the item.
oneeleven
post Dec 4 2013, 05:54 PM

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Is the U-Card activation working? Looks like broken link.
TSwcypierre
post Dec 4 2013, 06:32 PM

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QUOTE(LostAndFound @ Dec 4 2013, 04:41 PM)
Ah, thanks! Prize for top reloader, not worth to chase. If I got that much money better I by the item.
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haha agreed. these plans suit teenagers more(call a lot and need not to care about the money side as it is funded by their parents(not to say all, but some of them are))

QUOTE(oneeleven @ Dec 4 2013, 05:54 PM)
Is the U-Card activation working? Looks like broken link.
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it wasn't not working a few seconds back, but it seems to be up for me now smile.gif

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