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V1: https://forum.lowyat.net/topic/915378

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Sections
1. Prepaid
2. Postpaid
3. MNP
4. Miscellaneous

Suggestion? Typo? Misleading/Outdated Information?
Just drop me a pm and I will take action after I review the information

This post has been edited by wcypierre: Aug 23 2015, 06:20 PM

1. Prepaid

Latest Deals/Promotions - Power Prepaid


UMI Data Quota Checking:
Press *118*3*1*3# at the dialer and press call.

U Mobile App (can check remaining data, call, sms, validity):
App Store: https://itunes.apple.com/my/app/myumobile/id986248783?mt=8
Play Store: https://play.google.com/store/apps/details?...myumobile&hl=en

Prepaid Sim Card Dealers
o Please PM me and I will add you after some reviews

Prepaid Reload Services
o 7Eleven, epay http://www.u.com.my/payment-methods

Prepaid Reload Dealers


This post has been edited by wcypierre: Sep 26 2015, 02:16 PM

2. Postpaid
Latest Deals/Promotions


Postpaid Dealers
o Please PM me and I will add you after some reviews

This post has been edited by wcypierre: Aug 23 2015, 06:21 PM

3. MNP
- To be added

MNP Helpers
o Please PM me and I will add you after some reviews

4. Miscellaneous
1. UMobile Store(Service Centre)
http://www.u.com.my/service-centres

2. Online Self Care Portal
www.u.com.my/login

3. International Roaming
Prepaid: Only at Singapore http://www.u.com.my/prepaid-packages/prepaid-roaming

4. Check Balance(Prepaid)
o *118*8#

This post has been edited by wcypierre: Aug 23 2015, 06:23 PM

I have question.

Why 0112 treat like IntCatchAll ?
Different rate? Even though 0112 is Maxis. (MNP to Maxis)
I have 200 minutes free but calling to 0112 is not include.

so, the number with the prefix 0112 is a number that has been MNPed to Maxis(from which provider previously?) and you're called that number but it charges you despite having 200 minutes of free talk time(which I presume that its from the UMI prepaid plan)?

Am I getting this right?

I think not because of MNP. Description said IntCatchAll.
That number from Celcom X2 prepaid. Then I convert to hotlink. After that, I give the number to my mum (change ownership). 0112 now is Maxis with contract.

My plan is U58. Yup they charged me. Don't know why they not deduct my free call.

hmm...... as 0112 is a new number(as in not the conventional numbers that we use), so probably the system is not updated to identify the 0112 prefixed numbers as a number to be utilized with the free calls.

Where did you get the description IntCatchAll btw?

On my e-bill
By the way, you work for them?

no, I'm an end user, just like you

Anyway, I'm sorry to say but you would need to contact umobile's support team to have that issue explained/resolved(as it is out of scope):

Methods of Contact:
Email: http://www.u.com.my/support-contact
Phone: 018 388 1318

Do come by if you have any other questions and (hopefully) I can be of help

This post has been edited by wcypierre: Jul 23 2013, 01:44 AM

Okay thanks
By the way, here is screenshot. Just to let you know and others.

Thanks. Do come back and tell us what've actually happened if you do happen to ask them

Sure will do

i understand but its too much when even wechat cant go in,im ok if the basic is ok(for instance wechat,whatsapp and etc)
because my company use that kind of comunication,im working in a media company so when my email or IM doesnt function its a total chaos

where are you at? and what type of connection that you had? umobile's 2g network(maxis) can be pretty unreliable at many times

am staying at klang,i got full bar signal at my house,thats why im mad,if 2 bar or 2g il understand,but im getting 3.5g but still my wechat cant go in

try to contact the support team and try to get it resolved. But probably its that your area has a weak coverage as klang is quite big?

you can find the number at a few post above

This post has been edited by wcypierre: Jul 23 2013, 11:16 AM

but here the problem the antenna is just at the back of my house

then it gives you a better point to reason with them

Please contact umobile by referring to the posts above.

Do tell us the story if you did reported it