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 U Mobile Fan Club v2 - New UMI Plan!, Questions? Problems? Deals? Come here!

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orangutan
post Oct 12 2013, 06:21 PM

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Hi! Sorry I'm still confuse...

I just bought a starter pack and top up RM20.00

I want to subscribe to UMI 18

Does it mean
1. I need 18 (activation) + 18 (subscription) credit for first time? Total rm36 credit ?

2. Subsequent month as long as I have credit of 18, it will auto deduct / subscribe

Thanks!
orangutan
post Oct 12 2013, 08:40 PM

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Thanks a million guys!!! The TnC confuses me.
orangutan
post Oct 19 2013, 03:21 PM

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QUOTE(maxomeara @ Oct 18 2013, 04:03 PM)
Hi,

I just subscribed to the new Internet Sharing Plan (RM68, 3GB).

One of the simcard is used in my phone while the other one is used in my Nexus 7 LTE.

However, the one in Nexus 7 seems to be malfunctioning as I can't use the data connection. Or is there any settings that need to be configured first?
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Check the APN settings
orangutan
post Nov 1 2013, 01:38 PM

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QUOTE(wcypierre @ Oct 18 2013, 08:25 AM)
you're welcome  icon_rolleyes.gif  If you're using the Umobile prepaid app, do not worry as it has also been updated to use this ussd so it won't consume any of your $$ anymore  thumbup.gif
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I can't find the app you mention for iOS and in their web site. Is it available for both Android & iOS? What's the name of the app?


2. I have a balance of RM6 and subscribe to UMI 18. So if I top up RM 20, can I still use my balance RM6 or will it be forfeited ?


orangutan
post Nov 1 2013, 02:49 PM

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Thank you! As long as the credit is not eaten up (forfeit or something)
orangutan
post Nov 1 2013, 04:37 PM

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QUOTE(LostAndFound @ Nov 1 2013, 03:52 PM)
Anyone ever made complaint to U-Mobile that the free minutes/sms to other U numbers are only used after UMI minutes?
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Say what? Isn't it the same?
orangutan
post Nov 1 2013, 08:07 PM

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QUOTE(wcypierre @ Nov 1 2013, 07:34 PM)
nope, it is not. That is, if you do call any U Mobile users.

For the amount of reload that you've reloaded, you will get the amount of minutes of free calls to u mobile numbers for the amount of reload of days.

For example, if you have reloaded RM30 then you will have 30 days of free calls to any u mobile numbers.

If I subscribe UMI18 for example, it comes with 30 minutes of free calls to any numbers of any network.

Now, the policy of U Mobile is that free calls given by the UMI18 is used first then only the free call given by the reload.

So, if I've used up all of my 30 minutes of the free calls given by UMI18 to call numbers of other operators, then only I call any umobile numbers, then it will be more "worthwhile". While if you called U Mobile's first then only you call numbers of other operators, it would mean that you'll have less free call time to call numbers from other operators.
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thumbup.gif Thanks for your explanation.

Btw, are you working for UM? smile.gif
orangutan
post Nov 2 2013, 10:25 PM

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QUOTE(LostAndFound @ Nov 2 2013, 09:50 PM)
Yeah they can of course choose whatever they want. Maybe I'll just try to ask ask, won't know if someone agree with me.
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Since this is a fan club, why don't you create a downloadable template so that anyone can just add their name and sent it?
orangutan
post Nov 9 2013, 11:10 PM

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Let's say I subscribe to UMI 18 on the 1st and have enough credit/balance for auto renewal. The auto renewal will be on the 30th at what time?

Cos I want to change to UMI 28 and if I unsubscribe UMI 18, I will be left without unlimited data, am I right?
orangutan
post Nov 9 2013, 11:25 PM

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QUOTE(adie82 @ Nov 9 2013, 11:22 PM)
no need to wait until 30th.. just cancel auto renewal via *118# menu..

after UMI18 ends, then just subscribe to umi28 flex.gif
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Thanks for reply. Actually, I want to maximize the usage of UMI 18, that's why I asked.

btw, do u know whether it's 0:00 on the 30th or 23:59 / 24:00 ?
orangutan
post Nov 9 2013, 11:29 PM

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QUOTE(adie82 @ Nov 9 2013, 11:28 PM)
im not sure.. 0:00 maybe..

UMI18 will still on after cancel auto renewal. no need to worry

u will receive noti sms about umi plan expiry.
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IC. OK, thanks!!!! rclxms.gif rclxms.gif rclxms.gif
orangutan
post Nov 12 2013, 09:15 PM

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QUOTE(wcypierre @ Nov 1 2013, 02:41 PM)
It is only for Android apparently.
Link: https://play.google.com/store/apps/details?...e.android&hl=en

Unfortunately that iPhone's developer fee is too high, or else I would have go for it  sweat.gif

For your 2nd question, you can't subscribe for the UMI18 if you have less than RM18 in your credit. If you change the sequence and reloaded the RM20 first then only subscribe, then all of the RM 6 will be used + RM 12 over the RM20 that you've reloaded will be used. So, you will have a leftover of RM 8 that can be used.

Mathematical Form: 6 + 20 - 18 = RM 8
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Bro, u developed the app?

I tried installing to Samsung Galaxy S but unable. It says its not available for my device.


orangutan
post Nov 25 2013, 08:36 PM

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I can't check UMI usage via USSD since Sunday. Anyone facing the same problem?

orangutan
post Dec 24 2013, 10:18 AM

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QUOTE(tommy3679582 @ Dec 23 2013, 11:44 AM)
Hi. Good morning everyone.

i got a question regarding the new rm68 plan.
Can we choose our own number for supplementary lines ?
for example can i switch my mum maxis number (without contract) to be my supplementary line ?
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Should be ok. Pay all dues to M first before MNP to U. You'll need to go to service center to do that.

orangutan
post Dec 24 2013, 10:23 AM

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I just renew my UMI 38 yesterday (auto-renew). They gave me bonus data of 250 MB but funny thing is that the bonus will expire by 31 December 2013.

Only 7 days to use the bonus 250MB!!!??? Am I missing something here?
orangutan
post Dec 24 2013, 08:49 PM

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Anyone experiencing service disruption (no data service) around Brickfields, KL?
orangutan
post Dec 30 2013, 09:38 PM

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Anyone on Postpaid U28/58/88, is there other stuff that you are charged besides the Plan (Call, SMS, Data) like Service tax, GST, itemize bill, paper bill, others? And what is the amount? THanks!

orangutan
post Dec 31 2013, 08:28 AM

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QUOTE(MNet @ Dec 30 2013, 09:49 PM)
anyone registered for ucards?
http://www.u.com.my/extra_aboutUCard
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I have
orangutan
post Jan 4 2014, 08:54 AM

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QUOTE(miraclejustin @ Jan 3 2014, 10:29 PM)
get a new sim pack of umobile. Try to register for online account at the website but after i key in the pin. nothing happen, any idea?
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Have you register your details with U Mobile or the dealer you bought from?
orangutan
post Jan 8 2014, 08:59 AM

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QUOTE(ronnie26 @ Jan 8 2014, 04:22 AM)
great news for UMI users!

we now have a increased internet quota, from 500MB to now 1GB, specifically for UMI28 and UMI38.

anyhow the allocated free calls has reduced.

i think this is a fair consideration by giving up the free calls and have more quota in return. smile.gif
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So existing user will get this automatically when auto-renew or need to subscribe?

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