QUOTE(Wyldemdd @ Jul 11 2014, 11:11 AM)
Well i went to KIA HQ directly since the authorized dealer that i bought my car from doesn't help and keep on delaying my case. Sweet talk before you buy the car and once you bought the car, the service is horrible. 1st time in my life having so much problem with buying new car. From the not working GPS system to paint defect.
I don't mine if they can provide me a transport to use while my car send for repaint. But when i ask what am i gonna use for my transport to the SA, he can't answer me nor provide me with solution.
Agree, Sweet talk before you buy the car, before i buy Kia Cerato the salesman also talk with me if my car send to warranty and i don't have transport, they can provide me a transport,beautiful lies, but nevermind ,this not too important problem, now i know the problem is KIA don't have any technical knowledge, even the paint is using what type they also don't know, Import Kia Cerato Light Silver paint code is 3D, Local install Kia Cerato Light Silver paint code is A58.
If your car not have any problem, just is send to service, kia service center is can handle, but if your car have any defect they will not have any idea to settle, they just know change engine oil, oil filter, wash your car after services, thats all, Kia car engine is come from Hyundai, kia don't have development of engine, if have some problem is inside the engine ,this will make them dizzy, because they don't know engine is how to work, let say the engine leaking oil but they still don't have any idea to settle, just will say they already do something in your car engine and need you try to drive few week, repeat and repeat until your car warranty fail, If can't change a new car, maybe can try change the engine to try drive again, because if car engine have the problem is can't settle, who to bear, or maybe the new car have some problem but Kia factory In order to avoid losses and sell the defect car to customer.
When the owner found the car have problem, they will really don't know how to do, because the engine problem they already know before and they just will protect their own interests only.
now just can say buy a new car must look you got lucky or not.