QUOTE(Wyldemdd @ Jul 9 2014, 08:41 PM)
Took my car last week and found out there is a paint defect and also stain from unknown thing at engine bonnet, car roof and passenger side both door. Then the SA say it can be remove by polish and ask me to go for polish then claim back from him.
i paid rm238 for 3 layer polish in car's international and found out it can't be remove and according to the car's international guy the paint already blend with the car paint and the stain on the roof maybe from aircond water or bird shit and it's already corroded the paint. Those stain are more than 1 week old meaning it might already there when the car is in their store.
I've call the SA and he say will discuss with his boss how to settle this problem but until now still no news.
so any KIA dealer here can advise me what can i do??? shall i report this to KIA HQ? And i totally unsatisfied with the car condition and is it possible for me to demand for a new car unit??? From the SA he keep on saying i can't dp that.
Advice please??? thanks
U notice the defects when the SA deliver to you? Or u notice them after u signed the vd form ?i paid rm238 for 3 layer polish in car's international and found out it can't be remove and according to the car's international guy the paint already blend with the car paint and the stain on the roof maybe from aircond water or bird shit and it's already corroded the paint. Those stain are more than 1 week old meaning it might already there when the car is in their store.
I've call the SA and he say will discuss with his boss how to settle this problem but until now still no news.
so any KIA dealer here can advise me what can i do??? shall i report this to KIA HQ? And i totally unsatisfied with the car condition and is it possible for me to demand for a new car unit??? From the SA he keep on saying i can't dp that.
Advice please??? thanks
Jul 9 2014, 08:57 PM

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