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Credit Cards RHB Credit Card, Open discussion/frustration with RHB CC

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markchan
post Dec 14 2023, 09:33 AM

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300k FD less?

This post has been edited by markchan: Dec 14 2023, 09:35 AM
lowyat101
post Dec 15 2023, 12:21 PM

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received my replacement cc but can't seems to find the function to activate it, both with the app and online webpage. any idea how to do this besides using the sms/call?

thanks

cybpsych
post Dec 15 2023, 12:45 PM

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QUOTE(lowyat101 @ Dec 15 2023, 12:21 PM)
received my replacement cc but can't seems to find the function to activate it, both with the app and online webpage. any idea how to do this besides using the sms/call?

thanks
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set/change pin?
beLIEve
post Dec 15 2023, 01:03 PM

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QUOTE(lowyat101 @ Dec 15 2023, 12:21 PM)
received my replacement cc but can't seems to find the function to activate it, both with the app and online webpage. any idea how to do this besides using the sms/call?

thanks
*
instructions on the paper where the card is attached to. I called to activate. You deal with the IVR, not human.
lowyat101
post Dec 15 2023, 01:51 PM

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QUOTE(beLIEve @ Dec 15 2023, 01:03 PM)
instructions on the paper where the card is attached to. I called to activate. You deal with the IVR, not human.
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ya was trying to see if can save some cents on the phone call but i guess there's no other option except call/sms as of now.

beLIEve
post Dec 15 2023, 01:53 PM

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QUOTE(lowyat101 @ Dec 15 2023, 01:51 PM)
ya was trying to see if can save some cents on the phone call but i guess there's no other option except call/sms as of now.
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ohh yours is prepaid lah. Borrow phone from friends and family
lowyat101
post Dec 15 2023, 02:56 PM

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QUOTE(beLIEve @ Dec 15 2023, 01:53 PM)
ohh yours is prepaid lah. Borrow phone from friends and family
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Haha thanks but nvm I already sms

btw just to check, for the unauthorised transaction that has been posted, normally how long will RHB take to investigate and refund back the amount? if it's after the coming statement date, do i need to pay this amount first? it's close to rm200

thanks

beLIEve
post Dec 15 2023, 03:06 PM

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QUOTE(lowyat101 @ Dec 15 2023, 02:56 PM)
Haha thanks but nvm I already sms

btw just to check, for the unauthorised transaction that has been posted, normally how long will RHB take to investigate and refund back the amount? if it's after the coming statement date, do i need to pay this amount first? it's close to rm200

thanks
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唔敢當

I need to dig back some old statements. I also cannot remember. Or see if others reply later.
contestchris
post Dec 15 2023, 03:35 PM

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RHB launches online BT application with instant approval.

There is a launch promo of 0% 12m plan for all credit cards (be it new or existing).

Worth to check out: https://www.rhbgroup.com/btonline/index.htm...mpaign=BTOnline

https://www.rhbgroup.com/btonline/files/BT_...eBanking_v3.pdf
ClarenceT
post Dec 15 2023, 03:40 PM

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QUOTE(lowyat101 @ Dec 15 2023, 02:56 PM)
Haha thanks but nvm I already sms

btw just to check, for the unauthorised transaction that has been posted, normally how long will RHB take to investigate and refund back the amount? if it's after the coming statement date, do i need to pay this amount first? it's close to rm200

thanks
*
It happened to me last year.
I called to report the fraud and the card was deactivated, followed by email the dispute form to RHB Card Centre. The transaction was reversed in less than 3 working days. (Before next statement date)

This post has been edited by ClarenceT: Dec 15 2023, 03:40 PM
contestchris
post Dec 15 2023, 03:45 PM

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QUOTE(lowyat101 @ Dec 15 2023, 02:56 PM)
Haha thanks but nvm I already sms

btw just to check, for the unauthorised transaction that has been posted, normally how long will RHB take to investigate and refund back the amount? if it's after the coming statement date, do i need to pay this amount first? it's close to rm200

thanks
*
Mine took a month or two, but they issued a temporary credit of the disputed amount in a short period of time (within a few days). Later they reversed this and reversed the original transaction.

This post has been edited by contestchris: Dec 15 2023, 03:46 PM
lowyat101
post Dec 15 2023, 03:49 PM

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QUOTE(contestchris @ Dec 15 2023, 03:45 PM)
Mine took a month or two, but they issued a temporary credit of the disputed amount in a short period of time (within a few days). Later they reversed this and reversed the original transaction.
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ya that's what i heard over the phone but actually i'm not sure how this temporary credit works. meaning they will credit this amount into the cc account as of the amount is considered paid?


CP88
post Dec 19 2023, 09:29 AM

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Hi,
For RHB Shell, is there a min swipe for the annual fees waiver? I know the 1st year is waived.

Thanks a lot.
cybpsych
post Dec 19 2023, 09:44 AM

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QUOTE(CP88 @ Dec 19 2023, 09:29 AM)
Hi,
For RHB Shell, is there a min swipe for the annual fees waiver? I know the 1st year is waived.

Thanks a lot.
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RHB Shell Visa Credit Card | RHB Malaysia
CP88
post Dec 19 2023, 10:25 AM

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QUOTE(CP88 @ Dec 19 2023, 09:29 AM)
Hi,
For RHB Shell, is there a min swipe for the annual fees waiver? I know the 1st year is waived.

Thanks a lot.
*
Confirmation need to swipe 12x a year based on card approval. Meaning if card approved on this year April, 1st year waived till 2025 April. Can swipe 12x on May.

Thanks
ClarenceT
post Dec 19 2023, 11:26 AM

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QUOTE(CP88 @ Dec 19 2023, 10:25 AM)
Confirmation need to swipe 12x a year based on card approval. Meaning if card approved on this year April, 1st year waived till 2025 April. Can swipe 12x on May.

Thanks
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24x not 12x.
So difficult to swipe 24x ?
Go to Shell to pump 24x RM1.
If the annual fee is charged but you had fulfilled 24x in the past 12 months, inform RHB Card Centre. Their system may have overlooked and forget to give waiver automatically.

This post has been edited by ClarenceT: Dec 19 2023, 11:26 AM
contestchris
post Dec 19 2023, 04:20 PM

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Has anyone ever applied for a credit limit increase for RHB credit card?

I called and they asked to go to the branch. Is that really the only way?

So frustrating that other banks are making it easy to increase credit limit (e.g. HLB) but RHB makes life so difficult.
CP88
post Dec 19 2023, 05:30 PM

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QUOTE(ClarenceT @ Dec 19 2023, 11:26 AM)
24x not 12x.
So difficult to swipe 24x ?
Go to Shell to pump 24x RM1.
If the annual fee is charged but you had fulfilled 24x in the past 12 months, inform RHB Card Centre. Their system may have overlooked and forget to give waiver automatically.
*
Hmm. The CS told me 12x. confused.gif

Edit: Saw the 24x

This post has been edited by CP88: Dec 19 2023, 05:31 PM
BenChiew
post Dec 20 2023, 10:43 AM

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QUOTE(keong8867 @ Dec 14 2023, 12:11 AM)
thank you bro. Do you know that premier banking customer is for anyone to join or only certain people can join only?
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RM200k minimum. Anyone can join.
bigduck
post Dec 23 2023, 05:44 PM

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For RHB Shell Visa, how to maximize CASHBACK OTHERS?

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