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Credit Cards RHB Credit Card, Open discussion/frustration with RHB CC

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MGM
post Oct 24 2023, 07:35 PM

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QUOTE(ineser @ Oct 24 2023, 02:28 PM)
To be honest, I also didnt made any sports related transactions too... Unsure why I got it.
All I did was EveryDeals ewallet topup only haha
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Most likely double dip from those Everydeal ewallet top up transactions, 5% cb for Lekas other spend category.

This post has been edited by MGM: Oct 24 2023, 07:36 PM
enriquelee
post Oct 25 2023, 10:10 AM

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QUOTE(enriquelee @ Oct 16 2023, 10:33 AM)
Already called CS, but they are not able to answer me on the spot. They say will check and contact me back.  sweat.gif

Not likely is due to statement date, I have no issue with all my previous monthly cash back.
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Just for information for all, their CS called me back and say their have overlook my cash back and will reflect on my up coming statement.

Like that also can huh. hmm.gif
rko0504
post Oct 25 2023, 11:11 AM

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Is 99 speedmart counted on grocery for RHB Shell?
cybpsych
post Oct 25 2023, 11:16 AM

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QUOTE(rko0504 @ Oct 25 2023, 11:11 AM)
Is 99 speedmart counted on grocery for RHB Shell?
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1) what is the MCC for 99sm?

2) what is the definition of "grocery" in RHB Shell T&C?

Then match (1) with (2)
beLIEve
post Oct 25 2023, 11:16 AM

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QUOTE(rko0504 @ Oct 25 2023, 11:11 AM)
Is 99 speedmart counted on grocery for RHB Shell?
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It's hard to tell. Someone have to test and adjust spending accordingly to confirm. But if base on MCC, most likely yes.
rko0504
post Oct 25 2023, 11:27 AM

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QUOTE(cybpsych @ Oct 25 2023, 11:16 AM)
1) what is the MCC for 99sm?

2) what is the definition of "grocery" in RHB Shell T&C?

Then match (1) with (2)
*
QUOTE(beLIEve @ Oct 25 2023, 11:16 AM)
It's hard to tell. Someone have to test and adjust spending accordingly to confirm. But if base on MCC, most likely yes.
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user posted image

user posted image

Found it. It is MCC 5411. Then it's include.
lovelyuser
post Oct 25 2023, 12:50 PM

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QUOTE(cybpsych @ Oct 25 2023, 11:16 AM)
1) what is the MCC for 99sm?

2) what is the definition of "grocery" in RHB Shell T&C?

Then match (1) with (2)
*
QUOTE(rko0504 @ Oct 25 2023, 11:27 AM)
user posted image

user posted image

Found it. It is MCC 5411. Then it's include.
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I like this style, teach people how to fish instead of giving fish
Masamilow
post Oct 25 2023, 01:14 PM

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QUOTE(teckc @ Oct 24 2023, 02:52 PM)
Same thing happened to me, eventually they will get back to you or call you to complete the application.

Sometimes you wonder about their system and how a bank does things like this.
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Yesterday just get back to me to complete the application and received sms today that my application is unsuccessful
PseudomonasSA
post Oct 25 2023, 06:24 PM

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Hi

Has anyone received this cashback? What campaign did it relate to?

Thank you


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MGM
post Oct 25 2023, 07:02 PM

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QUOTE(cybpsych @ Oct 24 2023, 09:14 AM)
this? https://www.rhbgroup.com/lekas/index.html
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QUOTE(contestchris @ Oct 24 2023, 09:22 AM)
I also got LEKAS Cashback of RM15.39, but what transaction(s) exactly qualified for it? I don't believe I made any sports-related transactions in recent times.
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QUOTE(ineser @ Oct 24 2023, 02:28 PM)
To be honest, I also didnt made any sports related transactions too... Unsure why I got it.
All I did was EveryDeals ewallet topup only haha
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QUOTE(MGM @ Oct 24 2023, 07:35 PM)
Most likely double dip from those Everydeal ewallet top up transactions, 5% cb for Lekas other spend category.
*
QUOTE(PseudomonasSA @ Oct 25 2023, 06:24 PM)
Hi

Has anyone received this cashback? What campaign did it relate to?

Thank you
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Surprised that u didnt get more cos u struck almost 100% for the EVERYDEAL campaign since this is also FCFS.
contestchris
post Oct 25 2023, 07:15 PM

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QUOTE(rko0504 @ Oct 25 2023, 11:11 AM)
Is 99 speedmart counted on grocery for RHB Shell?
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100% yes
xiaoxiaoshen
post Oct 26 2023, 11:02 AM

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RHB shell just top up e wallet 1000 n get 50CB then pay every thing with e wallet, doesn't this hassle free? and can spend on the category that with no CB, like government, insurance or even buy char kuey teow with uncle tony that accept e wallet.

This post has been edited by xiaoxiaoshen: Oct 26 2023, 11:04 AM
sjz
post Oct 26 2023, 11:40 AM

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QUOTE(xiaoxiaoshen @ Oct 26 2023, 11:02 AM)
RHB shell just top up e wallet 1000 n get 50CB then pay every thing with e wallet, doesn't this hassle free? and can spend on the category that with no CB, like government, insurance or even buy char kuey teow with uncle tony that accept e wallet.
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RHB shell
if reload 1k, you only get RM10 cb not RM50

you need min 2.5k monthly spend to get RM50 cb

This post has been edited by sjz: Oct 26 2023, 11:40 AM
Darren
post Oct 27 2023, 01:56 PM

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QUOTE(xiaoxiaoshen @ Oct 26 2023, 11:02 AM)
RHB shell just top up e wallet 1000 n get 50CB then pay every thing with e wallet, doesn't this hassle free? and can spend on the category that with no CB, like government, insurance or even buy char kuey teow with uncle tony that accept e wallet.
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are u mentioning rhb shell card benefit or everyday cashback deal?

if card benefit, u need spending >rm2500 for entitle 5% cashback....

if everyday cashback deal, please do share as i holding the card too....
PseudomonasSA
post Oct 27 2023, 05:56 PM

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RHB customer service advised that annual fees for Shell credit cards will not be automatically waived - despite having fulfilled the requirements for waivers (24 swipes per year). The waivers need to be requested every year.

Has anyone experienced the same?
beLIEve
post Oct 27 2023, 06:00 PM

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QUOTE(PseudomonasSA @ Oct 27 2023, 05:56 PM)
RHB customer service advised that annual fees for Shell credit cards will not be automatically waived - despite having fulfilled the requirements for waivers (24 swipes per year). The waivers need to be requested every year.

Has anyone experienced the same?
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On and off like the month end cashback. Most likely system problem
TSronnie
post Oct 28 2023, 08:44 PM

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Shell cashback for 26th statement masuk correctly
contestchris
post Oct 28 2023, 10:26 PM

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QUOTE(ronnie @ Oct 28 2023, 08:44 PM)
Shell cashback for 26th statement masuk correctly
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Mine 24th statement no issues as well
joice11
post Oct 29 2023, 12:15 PM

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rhb app down? i try log in message "pls try again"
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post Oct 29 2023, 12:20 PM

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QUOTE(joice11 @ Oct 29 2023, 12:15 PM)
rhb app down? i try log in message "pls try again"
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no problem here
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