The reply I received was from the specialist cashback/promotion team who took a few days for investigation.
I do agree that there must be confusion even within the RHB promotion team themselves.
However, I wonder what options we have? Though I cannot help feeling 'cheated' into participating in the campaign. It is okay if the pool of cashback had indeed been paid to deserving customers. If the pool of cashback was still not paid out, it is incredibly unfair.
The Terms and Conditions say the Bank's decision is always final and cannot be challenged.

The part that's difficult to understand is combining eCOM into non-eCOM. After messing up Q1 non-eCOM, I knew Q2 will be harder to argue IF they miss payment.

Not Level 1 fault. They just levitate the case to the respective team, and respective team just reply via 66300. I have no one to talk to at all.

Anyone knows if this is under Marketing dept or CC dept?

This post has been edited by beLIEve: Sep 7 2023, 04:59 PM

Refer to this.

https://www.rhbgroup.com/files/others/highl...erseas_Page.pdf

Just received my Card Acquisition Cashback RM200 + RM25. NICE one RHB !!!
I applied via RinggitPlus in June 2023 (also received the tnG eWallet RM400)



This post has been edited by ronnie: Sep 8 2023, 12:20 PM

congrats

thanks a lot~
after opt-in at ATM yesterday evening, manage to use it online today.

Do you still remember when your application got approved? I also applied in June but I only got the RM25 acquisition reward.

Approved on 8/6/2023

Must be one of the best news today!

Partner and I received almost RM 7k
Relatives received cashback too!

Love <3 RHB when cashback is awarded

Suggestions:

Reload TNG e-wallets (you may choose to pay 1% fee so the funds are transferable if necessary).
Reload few minutes before midnight, enter OTP first, then wait, and submit TAC few seconds before midnight.
Chances are better when the time in TNG receipts show 12:00:00AM or 12:00:01AM
The times used for the competition are the times of successful completion of reloads - NOT the times of OTP generation
*Also, the campaign minimum spend is RM 200. When the times were the same among participants, those who had spent/charged more would win. So, suggest reloading RM 300-350 per day to have better chances. Guess that many customers only reload RM 200 so lose out

Also buy vouchers in Z City apps such as Shell vouchers to sell to friends etc

Hope your guys' hard work pays off too - staying up until midnight and beyond.

May there be Quarter 4 campaign.

This post has been edited by PseudomonasSA: Sep 14 2023, 06:55 AM


Attached thumbnail(s)

congrats

Delete

This post has been edited by MGM: Sep 14 2023, 11:19 AM

Now everyone will reload >350 but still 18 winners/day.

I only received 16 bucks haha

is it RHB Shell?

damm. apply 2 time rhb still no info yet (email yet). maybe cannot apply from ringgitplus anymore.
need direct but without promotion

Ohh you're aiming for the RM40 winnings.

I just aimed for RM16, got x8. Surprise that insurance is consider under RM16 not RM40

They listed a few categories under $40. Anything outside is under $16

Is that rm16 from ecommerce?

I'm sorry, was mistaken.

When I match back with qualifying transactions for Q2 2023, it was:

It's 2xRM40 + 3xRM16 = RM128

None were e-Wallet transactions. So I got for whatever I tried. Small winnings but something.

This post has been edited by contestchris: Sep 15 2023, 12:29 AM

7K wow! How many transactions are they?
I got RM72 over maybe 10-15 eWallet top-ups. Don't know which ones won the cashback. Haven't done in the last 2 months. Afraid to be sleepyhead too often in the office. Maybe trying again in the last 2 weeks of Q3.

Rm72 means you just won once for ewallet topup