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Credit Cards RHB Credit Card, Open discussion/frustration with RHB CC

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markchan
post Aug 30 2023, 12:29 PM

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what is the cool down time to reapply Credit card again so that i can apply for ringgit plus price?

beLIEve
post Aug 30 2023, 12:53 PM

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QUOTE(markchan @ Aug 30 2023, 12:29 PM)
what is the cool down time to reapply Credit card again so that i can apply for ringgit plus price?
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Depends on which bank. Read their T&C for new to bank qualification
sjz
post Aug 30 2023, 03:01 PM

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QUOTE(ClarenceT @ Aug 30 2023, 10:27 AM)
Though currently yes for RHB CC, I always pay >= statement balance.
Who knows if system changes or legal issue, the card issuer has the rights to charge interest.
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yes.
that's what i worry of.
although can call in request waiver but its a hassle for us.

so far as i know CIMB can't.
limeuu
post Aug 30 2023, 09:38 PM

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QUOTE(owodog91 @ Aug 29 2023, 04:11 PM)
"New Plaza Premium Lounge Privileges and Airmiles Conversion Rate for Frequent Flyer Programme"

RHB reduce benefit d

rhbgroup.com/s/AM
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"effective 21 September"....does that mean the previous entries are now disregarded, and the new rules apply from 21/9 till the end of the year?
!@#$%^
post Aug 30 2023, 10:23 PM

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does rhb give any retention offer?
beLIEve
post Aug 30 2023, 11:23 PM

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QUOTE(!@#$%^ @ Aug 30 2023, 10:23 PM)
does rhb give any retention offer?
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What kinda offer are you expecting? So far, they were willing to sponsor GST, so couldnt find any reason to cancel.
!@#$%^
post Aug 30 2023, 11:37 PM

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QUOTE(beLIEve @ Aug 30 2023, 11:23 PM)
What kinda offer are you expecting? So far, they were willing to sponsor GST, so couldnt find any reason to cancel.
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probably like standard chartered ... rm100 + rm25 minimum
beLIEve
post Aug 31 2023, 12:18 AM

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QUOTE(!@#$%^ @ Aug 30 2023, 11:37 PM)
probably like standard chartered ... rm100 + rm25 minimum
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Never hear before lo
singgung
post Sep 1 2023, 02:19 PM

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Just found out shell app transactions not categorised under shell petrol cashback. Lol. Wasted 2 full tanks + extra few minutes going through the app before fueling 😂😂
Regret not reading here earlier.
PseudomonasSA
post Sep 1 2023, 05:57 PM

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Has anyone any cashback for the E Commerce quarter 2 promotion? Is anyone still staying up at midnight to participate? The cashback is long overdue. Wondering whether RHB can "refuse" to pay cashback since they are legally entitled to change the terms and conditions anytime. They can change the amount of cashback to RM 0
fuddle_duddle
post Sep 1 2023, 06:01 PM

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QUOTE(PseudomonasSA @ Sep 1 2023, 05:57 PM)
Has anyone any cashback for the E Commerce quarter 2 promotion? Is anyone still staying up at midnight to participate? The cashback is long overdue. Wondering whether RHB can "refuse" to pay cashback since they are legally entitled to change the terms and conditions anytime. They can change the amount of cashback to RM 0
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Still doing it. This is the last month for q3 so why not
beLIEve
post Sep 1 2023, 06:17 PM

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QUOTE(PseudomonasSA @ Sep 1 2023, 05:57 PM)
Has anyone any cashback for the E Commerce quarter 2 promotion? Is anyone still staying up at midnight to participate? The cashback is long overdue. Wondering whether RHB can "refuse" to pay cashback since they are legally entitled to change the terms and conditions anytime. They can change the amount of cashback to RM 0
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You have info for Q3 ah?
Asus W3V
post Sep 3 2023, 09:20 PM

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May I know which RHB credit card has no annual fee ?
Just want a credit card facility .
PseudomonasSA
post Sep 4 2023, 03:14 AM

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QUOTE(beLIEve @ Sep 1 2023, 11:17 AM)
You have info for Q3 ah?
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This is the Terms and Conditions for Quarter 3 promotion

https://www.rhbgroup.com/CreditCard_Everyda...erydayDeals.pdf

Has anyone received any cashback from Quarter 2 yet?
fuddle_duddle
post Sep 4 2023, 03:16 AM

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QUOTE(PseudomonasSA @ Sep 4 2023, 03:14 AM)
This is the Terms and Conditions for Quarter 3 promotion

https://www.rhbgroup.com/CreditCard_Everyda...erydayDeals.pdf

Has anyone received any cashback from Quarter 2 yet?
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Nope…they keep saying i won 0 lol
tan_aniki
post Sep 4 2023, 03:35 PM

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QUOTE(fuddle_duddle @ Sep 4 2023, 03:16 AM)
Nope…they keep saying i won 0 lol
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just stop calling level 1 CS
if anyone got it will post here
if no post means not yet given
!@#$%^
post Sep 4 2023, 08:56 PM

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QUOTE(tan_aniki @ Sep 4 2023, 03:35 PM)
just stop calling level 1 CS
if anyone got it will post here
if no post means not yet given
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if aniki says so u better believe it. he's our very own contest winner.
PseudomonasSA
post Sep 7 2023, 02:42 PM

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QUOTE(beLIEve @ Aug 16 2023, 09:40 PM)
I just wanted to report that 10 mins ago. So I went check my statement instead. Matched my offline spending, and since you won so little, can say ECOM is not out yet. Also a relief to get cashback instead of dumping me into pointback which is lower percentage.
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Hi Everyone

The cashback/promotion specialist team of RHB took a few days to investigate my report of non-receipt of E Commerce cashback quarter. They confirmed that the cashback had been credited on 15th August 2023.

I did receive RM 170 cashback on 15th August. I remember that beLIEve also received cashback which matched his/her offline spend. Could RHB have made an error somewhere?

Attached the terms and conditions of 4 campaigns

1) E Commerce Campaign Q1 - think most received cashback without any issues.
2) Everyday_Deals_Campaign Q2 - the cashback was reportedly paid on 15th August. But whether this included e Commerce transactions was not clear.
3) Everyday Deals Q3 - ongoing
4) RHB i Usage Campaign - which offered 10,000 Reward Points per RM 200 online spend - ran from 16th April to 15th August 2023. But my family and I received 602,000 Points each on 4th August before the campaign actually ended.

I wonder whether there have been errors on RHB's side. But since it was the cashback/promotion team of RHB which gave a reply - it could be the Bank's final decision

Any thoughts anyone?




Attached File(s)
Attached File  E_Commerce_Campaign_Q1_2023.pdf ( 712.47k ) Number of downloads: 12
Attached File  Everyday_Deals_Campaign_Q2_2023.pdf ( 1.49mb ) Number of downloads: 16
Attached File  Everyday_Deals_Q3_2023.pdf ( 1.49mb ) Number of downloads: 21
Attached File  RHB_Credit_Cards_i_Usage_Campaign_Q2_2023___16_April_to_15_August_2023.pdf ( 235.17k ) Number of downloads: 23
contestchris
post Sep 7 2023, 03:33 PM

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QUOTE(PseudomonasSA @ Sep 7 2023, 02:42 PM)
Hi Everyone

The cashback/promotion specialist team of RHB took a few days to investigate my report of non-receipt of E Commerce cashback quarter. They confirmed that the cashback had been credited on 15th August 2023.

I did receive RM 170 cashback on 15th August. I remember that beLIEve also received cashback which matched his/her offline spend. Could RHB have made an error somewhere?

Attached the terms and conditions of 4 campaigns

1) E Commerce Campaign Q1 - think most received cashback without any issues.
2) Everyday_Deals_Campaign Q2 - the cashback was reportedly paid on 15th August. But whether this included e Commerce transactions was not clear.
3) Everyday Deals Q3 - ongoing
4) RHB i Usage Campaign - which offered 10,000 Reward Points per RM 200 online spend - ran from 16th April to 15th August 2023. But my family and I received 602,000 Points each on 4th August before the campaign actually ended.

I wonder whether there have been errors on RHB's side. But since it was the cashback/promotion team of RHB which gave a reply - it could be the Bank's final decision

Any thoughts anyone?
*
Man what's so difficult to understand.

1. Ecomm Cashback for Q2 2023 is NOT yet paid. RHB CS is bloody useless, they know nothing. Thing is, there might be genuine misunderstanding in RHB, as the T&C for Ecomm and Everyday Cashback has been combined in Q2 2023. If this is the case, then someone in the forun needs to make noise and escalate to higher levels, they might all be clueless at RHB.

2. RHB Loyalty Points usage campaign, the payout on 4th August is just for the first two months of the campaign. The remaining 2 months yet to be paid out.
henry930821
post Sep 7 2023, 03:50 PM

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QUOTE(contestchris @ Sep 7 2023, 03:33 PM)
Man what's so difficult to understand.

1. Ecomm Cashback for Q2 2023 is NOT yet paid. RHB CS is bloody useless, they know nothing. Thing is, there might be genuine misunderstanding in RHB, as the T&C for Ecomm and Everyday Cashback has been combined in Q2 2023. If this is the case, then someone in the forun needs to make noise and escalate to higher levels, they might all be clueless at RHB.

2. RHB Loyalty Points usage campaign, the payout on 4th August is just for the first two months of the campaign. The remaining 2 months yet to be paid out.
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Exactly what I am thinking. The internal team themselves might be confused, while the level 1 CS are already clueless enough.

Nobody has received a single cent for E-commerce cashback under the Everyday deals Q2 2023 campaign till date.

We really need to make some noise already.

Plot twist : Maybe RHB team pusing pusing act stupid so no need to pay us our cashbacks then can save money lo? 🤣

This post has been edited by henry930821: Sep 7 2023, 03:51 PM

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