They promised me a Platinum card and ended up giving me 2 Golds...

I did cross all the unwanted options in the form but this had came as a dissapointment and I voiced my unhappiness to the sales person.

He assured me I would get RM150 cashback x 2 for both cards (although I read the campaign is only RM150 x1 even if you get 2 cards.

So far I got email in written for this.

My second bill didn't come the cash back as promised hence I wrote another email to the sales person cc-ing his relevant person-in-charge...

He reassured me I would obtain these in my next statement (3rd month).

I will give him one more chance before I would report this to the RHB complaints department and eventually Bank Negara for a few integrity issues and request for an audit especially on the application form!

This post has been edited by davidlow7: Oct 7 2013, 12:47 AM