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Credit Cards RHB Credit Card, Open discussion/frustration with RHB CC

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fruitie
post Aug 1 2015, 04:49 PM

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QUOTE(Human Nature @ Aug 1 2015, 04:46 PM)
you may use the template here too (1st post). i always copy paste the wordings in my cancellation notice.

https://forum.lowyat.net/topic/1814307
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Thanks, I will send them an email soon. biggrin.gif

QUOTE(richstars8818 @ Aug 1 2015, 04:46 PM)
sharing is caring  flex.gif
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rclxms.gif However, I do have the plan to print out CCRIS report.
Human Nature
post Aug 1 2015, 04:49 PM

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Anyone here know what is the toll free 1800 number for RHB?
TSronnie
post Aug 1 2015, 09:00 PM

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QUOTE(victorywp @ Aug 1 2015, 04:13 AM)
may i know where do you usually dine to achieve your monthly target?
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A weekly visit to Empire Shopping Gallery & Midvalley will hit my monthly target, as some of the Dining Places is under RHB's Platinum dining list.
victorywp
post Aug 1 2015, 10:00 PM

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QUOTE(fly126 @ Jul 30 2015, 05:57 PM)
http://www.rhbgroup.com/products-and-servi...um-credit-card/

15% Cash Back during weekends or 30% Cash Back for LIFE during your Birthday month at selected dining outlets
* Cash Back capped at RM50 per month, per customer
Dinning Places
*
thanks, so 15% is for weekends only, while 30% is for everyday within birthday month? that dining list last updated was june 2014 lol...
victorywp
post Aug 1 2015, 10:17 PM

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QUOTE(ronnie @ Aug 1 2015, 09:00 PM)
A weekly visit to Empire Shopping Gallery & Midvalley will hit my monthly target, as some of the Dining Places is under RHB's Platinum dining list.
*
which dining place to intro me in empire? morganfield not in the list ka? brows.gif
victorywp
post Aug 1 2015, 10:43 PM

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although rhb cc is one of the least benefits for me to use, but i must say that the rhb staff who signed me up is the most extraordinary guy i have ever met for a cc agent.

1) he gave me a xiaomi 10k mah powerbank on the spot during sign up
2) he couriered me a samsonite backpack after i signed up 2 rhb cc and swiped once each
3) when i told him i prefer another colour for the backpack, he came all the way to my place to exchange it for me
4) when i told him i can't do online banking as i can't set up my phone with the cc at rhb atm, he came all the way to my place and he brought the thumb print machine and nric machine to scan and print it for me to sign on the spot, so that he can submit for me to the hq
5) when i dropped/lost my cc and the cc was used by someone at 3 petrol stations amounted to rm200, i lodged a police report and disputed the amount to rhb but was later rejected by rhb to absorb the amount, i told him and surprisingly, he deposited his own rm200 to my cc to solve it
6) when i refused to get a replacement card for the lost cc as i need to pay for it, he said he will request a replacement card without charge for me
7) when i complain that it's troublesome to set the sms notification for every transaction, he said he will request for it to be done at his end

This post has been edited by victorywp: Aug 1 2015, 10:48 PM
Human Nature
post Aug 1 2015, 10:46 PM

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QUOTE(victorywp @ Aug 1 2015, 10:43 PM)
although rhb cc is one of the least benefits for me to use, but i must say that the rhb staff who signed me up is the most extraordinary guy i have ever met for a cc agent.

1) he gave me a xiaomi 10k mah powerbank on the spot during sign up
2) he couriered me a samsonite backpack after i signed up 2 rhb cc and swiped once each
3) when i told him i prefer another colour for the backpack, he came all the way to my place to exchange it for me
4) when i told him i can't do online banking as i can't set up my phone with the cc at rhb atm, he came all the way to my place and he brought the thumb print machine and nric machine to scan and print it for me to sign on the spot, so that he can submit for me to the hq
5) when i dropped/lost my cc and the cc was used by someone at 3 petrol stations amounted to rm200, i lodged a police report and disputed the amount to rhb but was later rejected by rhb to absorb the amount, surprisingly, he deposited his own rm200 to my cc to solve it
6) when i refused to get a replacement card for the lost cc as i need to pay for it, he said he will request a replacement card without charge for me
7) when i complain that it's troublesome to set the sms notification for every transaction, he said he will request for it to be done at his end
*
lol he is a keeper for sure. no 1-3 can be encountered nowadays. no 5 is sweat.gif

This post has been edited by Human Nature: Aug 1 2015, 10:46 PM
karcity
post Aug 1 2015, 10:47 PM

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QUOTE(victorywp @ Aug 1 2015, 10:43 PM)
although rhb cc is one of the least benefits for me to use, but i must say that the rhb staff who signed me up is the most extraordinary guy i have ever met for a cc agent.

1) he gave me a xiaomi 10k mah powerbank on the spot during sign up
2) he couriered me a samsonite backpack after i signed up 2 rhb cc and swiped once each
3) when i told him i prefer another colour for the backpack, he came all the way to my place to exchange it for me
4) when i told him i can't do online banking as i can't set up my phone with the cc at rhb atm, he came all the way to my place and he brought the thumb print machine and nric machine to scan and print it for me to sign on the spot, so that he can submit for me to the hq
5) when i dropped/lost my cc and the cc was used by someone at 3 petrol stations amounted to rm200, i lodged a police report and disputed the amount to rhb but was later rejected by rhb to absorb the amount, surprisingly, he deposited his own rm200 to my cc to solve it
6) when i refused to get a replacement card for the lost cc as i need to pay for it, he said he will request a replacement card without charge for me
7) when i complain that it's troublesome to set the sms notification for every transaction, he said he will request for it to be done at his end
*
Extraordinary!!
leo_kiatez
post Aug 1 2015, 10:51 PM

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QUOTE(victorywp @ Aug 1 2015, 10:43 PM)
although rhb cc is one of the least benefits for me to use, but i must say that the rhb staff who signed me up is the most extraordinary guy i have ever met for a cc agent.

1) he gave me a xiaomi 10k mah powerbank on the spot during sign up
2) he couriered me a samsonite backpack after i signed up 2 rhb cc and swiped once each
3) when i told him i prefer another colour for the backpack, he came all the way to my place to exchange it for me
4) when i told him i can't do online banking as i can't set up my phone with the cc at rhb atm, he came all the way to my place and he brought the thumb print machine and nric machine to scan and print it for me to sign on the spot, so that he can submit for me to the hq
5) when i dropped/lost my cc and the cc was used by someone at 3 petrol stations amounted to rm200, i lodged a police report and disputed the amount to rhb but was later rejected by rhb to absorb the amount, i told him and surprisingly, he deposited his own rm200 to my cc to solve it
6) when i refused to get a replacement card for the lost cc as i need to pay for it, he said he will request a replacement card without charge for me
7) when i complain that it's troublesome to set the sms notification for every transaction, he said he will request for it to be done at his end
*
This sounded like a love story, victorywp ... Hehe
fruitie
post Aug 1 2015, 10:53 PM

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QUOTE(victorywp @ Aug 1 2015, 10:43 PM)
although rhb cc is one of the least benefits for me to use, but i must say that the rhb staff who signed me up is the most extraordinary guy i have ever met for a cc agent.

1) he gave me a xiaomi 10k mah powerbank on the spot during sign up
2) he couriered me a samsonite backpack after i signed up 2 rhb cc and swiped once each
3) when i told him i prefer another colour for the backpack, he came all the way to my place to exchange it for me
4) when i told him i can't do online banking as i can't set up my phone with the cc at rhb atm, he came all the way to my place and he brought the thumb print machine and nric machine to scan and print it for me to sign on the spot, so that he can submit for me to the hq
5) when i dropped/lost my cc and the cc was used by someone at 3 petrol stations amounted to rm200, i lodged a police report and disputed the amount to rhb but was later rejected by rhb to absorb the amount, i told him and surprisingly, he deposited his own rm200 to my cc to solve it
6) when i refused to get a replacement card for the lost cc as i need to pay for it, he said he will request a replacement card without charge for me
7) when i complain that it's troublesome to set the sms notification for every transaction, he said he will request for it to be done at his end
*
So you must continue holding RHB cards as a way of appreciation. laugh.gif
fly126
post Aug 1 2015, 10:54 PM

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QUOTE(Human Nature @ Aug 1 2015, 04:49 PM)
Anyone here know what is the toll free 1800 number for RHB?
*
1800888742 under RHB CS
I still keep the no. although I'm No longer holding their CC rolleyes.gif
fly126
post Aug 1 2015, 10:57 PM

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QUOTE(victorywp @ Aug 1 2015, 10:43 PM)
although rhb cc is one of the least benefits for me to use, but i must say that the rhb staff who signed me up is the most extraordinary guy i have ever met for a cc agent.

1) he gave me a xiaomi 10k mah powerbank on the spot during sign up
2) he couriered me a samsonite backpack after i signed up 2 rhb cc and swiped once each
3) when i told him i prefer another colour for the backpack, he came all the way to my place to exchange it for me
4) when i told him i can't do online banking as i can't set up my phone with the cc at rhb atm, he came all the way to my place and he brought the thumb print machine and nric machine to scan and print it for me to sign on the spot, so that he can submit for me to the hq
5) when i dropped/lost my cc and the cc was used by someone at 3 petrol stations amounted to rm200, i lodged a police report and disputed the amount to rhb but was later rejected by rhb to absorb the amount, i told him and surprisingly, he deposited his own rm200 to my cc to solve it
6) when i refused to get a replacement card for the lost cc as i need to pay for it, he said he will request a replacement card without charge for me
7) when i complain that it's troublesome to set the sms notification for every transaction, he said he will request for it to be done at his end
*
shocking.gif thumbup.gif
Human Nature
post Aug 1 2015, 11:01 PM

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QUOTE(fly126 @ Aug 1 2015, 10:54 PM)
1800888742 under RHB CS
I still keep the no. although  I'm No longer holding their CC rolleyes.gif
*
Thanks rclxms.gif i have been avoiding giving them a call coz no toll free line tongue.gif
victorywp
post Aug 1 2015, 11:22 PM

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QUOTE(richstars8818 @ Aug 1 2015, 10:45 PM)
free lunch in this world?
*
QUOTE(Human Nature @ Aug 1 2015, 10:46 PM)
lol he is a keeper for sure. no 1-3 can be encountered nowadays. no 5 is  sweat.gif
*
QUOTE(karcity @ Aug 1 2015, 10:47 PM)
Extraordinary!!
*
QUOTE(leo_kiatez @ Aug 1 2015, 10:51 PM)
This sounded like a love story, victorywp ... Hehe
*
apa lagi saya mahu kan? brows.gif
victorywp
post Aug 1 2015, 11:23 PM

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QUOTE(fruitie @ Aug 1 2015, 10:53 PM)
So you must continue holding RHB cards as a way of appreciation. laugh.gif
*
QUOTE(fly126 @ Aug 1 2015, 10:57 PM)
shocking.gif  thumbup.gif
*
what he wants from me is simple = don't cut/terminate the cards. and yes, i will do so for his sake. biggrin.gif

one thing i need to clarify although it's something very paiseh. i'm not a high spender with rhb cards. what i have used were basically rm1 for petrol to get the samsonite backpack. and then rm1 for pizza hut via rhb privilege. and then rm1 for chatime via rhb privilege. lol...
BlackG
post Aug 2 2015, 12:17 AM

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QUOTE(victorywp @ Aug 1 2015, 11:23 PM)
what he wants from me is simple = don't cut/terminate the cards. and yes, i will do so for his sake. biggrin.gif

one thing i need to clarify although it's something very paiseh. i'm not a high spender with rhb cards. what i have used were basically rm1 for petrol to get the samsonite backpack. and then rm1 for pizza hut via rhb privilege. and then rm1 for chatime via rhb privilege. lol...
*
what rhb privilege? i cant find in their web?
fruitie
post Aug 2 2015, 12:22 AM

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QUOTE(BlackG @ Aug 2 2015, 12:17 AM)
what rhb privilege? i cant find in their web?
*
You need to install RHB Lifestyle app on your mobile phone. smile.gif
BlackG
post Aug 2 2015, 12:29 AM

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QUOTE(fruitie @ Aug 2 2015, 12:22 AM)
You need to install RHB Lifestyle app on your mobile phone. smile.gif
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never know this exists! thanks!
fruitie
post Aug 2 2015, 12:31 AM

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QUOTE(BlackG @ Aug 2 2015, 12:29 AM)
never know this exists! thanks!
*
It was shared by someone on this thread too. I forgot who is that, so sharing is caring. laugh.gif
However, the discounts are only available at the selected outlets ya. biggrin.gif
BlackG
post Aug 2 2015, 12:46 AM

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QUOTE(fruitie @ Aug 2 2015, 12:31 AM)
It was shared by someone on this thread too. I forgot who is that, so sharing is caring. laugh.gif
However, the discounts are only available at the selected outlets ya. biggrin.gif
*
IC... thanks.. BTW, is the rebate policy has been changed for RHB EVO cc? the rebate for this month statement will be in on next statement? previously same month statement will be credited ald one.. blink.gif

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