wta on opening an Online account to Link my CC to it.
I went to the branch in hope to get the above done. Upon checking my identification by the officer, he notice i had a savings account which is INACTIVE. (I knew about this n i thought it has been deleted as i did not used it since 2007 and nvr bother to re-activate the account when they sent me the letter in the same year.)
Hence, the officer told me to go back to my home-branch to reactivate my acc, link my cc to that acc, apply mbb2u. I found this is quite absurd as I told him I rarely went back to my hometown and all I want is just an Online Account to link to my CC n not another savings acc.
Still he insist that I need to re-activate my inactive acc and he can't create another bank acc. for me as they only permit 1 customer = 1 savings acc.
Taking a day leave and back to hometown to get this done just for d sake of an Online account is time wasting for me to be honest. I also sent an enquiries to mbb on this matter. Hope to get more advice from those went through this situation before.
Kindly advise.
Note: PBB allow multiple savings account on 1 individuals.
*Online account = Maybank2u.com online banking
From MBB FAQ on Online Account :
QUOTE
Maybank customer with a Maybank ATM/credit card
Go to any Maybank ATM
At the main menu, select Maybank2u/Phone Banking/SMS Alert
Select Maybank2u Application
Key in your own 6-digit Maybank2u.com PIN
Repeat the 6-digit Maybank2u.com PIN to confirm
Perform your first time login on Maybank2u.com
I viewed the login page and the access no. is the no. on the credit card. while i need to get the PIN (password in this case).
How do i get it? it seems so simple and mayb the officer misunderstood the meaning of online account
**Note : using cc n i believe i don't have the PIN for it for ATM transactions n etc.
This post has been edited by sai86: Jun 25 2013, 03:46 PM