is the 1 month free still valid for online application?
thanks

they only want the phone, you'll get back the deposits when you return it to them, the rest you can keep.

hi here, got UniFi techincian here or not?
my place dont have unifi port so i cant apply maxis fiber ,
now maxis request from tm to add more port but there ask them to wait wait wait, i already wait for 6 month but still no sound at all.
aiiiiiiiiiiiiiii sad service

I called UniFi this morning and they said the promotion is on-going with no specified expiry date.

Can anyone suggest me custom firmware for bandwidth management for the UniFi L7 [D-614] router.

dam dont know what screw the china web against

how long needed from sending application to complete installation?

can anyone share the ping test to any Korea server please?

VIP 20 FTTH



This post has been edited by StanleYz: May 30 2013, 12:03 AM

I called unifi hotline about this.. and there's 2 things..

1) Actually we should get the 15 meters free.. I told the CS that the installers used back my old streamyx cables instead of giving me new one, and i told them the cable already very old, around 8 years+(since i first installed streamyx) so i would like new cables... Then I found those installers that tm hire, if you dont ask them about it they will buat bodoh and wont give you the cable..

So the CS representative helped me file a report and said he will get back to me.. which leads to

2) Just the next day itself TM called me to ask about my report and then they will check with the installers..
Then the next day(yesterday) TM called me around 9+ i was at a meeting that time so i couldn't answer their calls and today around 10+ TM called me again to ask me whether im at home or not they are coming to give me the cables.. and so yeah now i got the 15 meters cable already...

Just want to say, their customer service and quick action gave me a very good impression and I hope it will continue on with other users as well... So far i'm very happy with unifi, im getting the speeds that im promised and calling their hotline to enquire/make a complaint also very fast and swift action taken.. Good job to Unifi for that.

I need 20 meters of that cable.

haha. by the way you stay at condo too? I wanna ask in our house, is there anything fibre optic? the cables(those rj-45 and rj-11) or whatever.. Or is it all copper...

Apartment. Copper. 10 years old building.

Ahh I see. Same, my condo also i think 12~15 years dy..

Hi. I would like to cancel hypptv platinum pack thru occ website but it would not let me and keep asking me to select at least 1 package. Submitted a service request in occ but no reply from unifi thus far. Is there another way to cancel this package? Is there a number I can call? Thanks.

call unifi hotline.. 1300-88-1221

china taobao load very slow ar,,,,,,,,,,,,,,,,,,,,,,,,,,, dam dont know what happen =="

i think something wrong with china routing there, like 1 weeks ago when i call to CS to ask my account password ..during the waiting time i think i hear their announcement of that.

yesterday night want suft chinese comic also very slow.

FTTH VIP 5

This post has been edited by tagus8: May 30 2013, 02:04 PM

u need to go to TMPoint if u decide to terminate your platinum pack...if go through OCC,u need to replace it with another new package...marketing maaa