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Unifi Official TM UniFi High Speed Broadband Thread V17

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Agito666
post May 14 2013, 10:24 AM

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Hi i'm new here, just applied unifi VIP5 (forget the name, cheapest package one anyway )not even one month.

my modem, router, phone,IPTV all put in living room while my PC is in my room, in between need go through like 2-3 walls...

and then recently i just bought the repeater because i notice (and some feedback from ohter people) that wifi signal of the default router is ultra sucks. doh.gif

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so when i play dota2 right, i choose SEA server which have lowest ping...
default streamyx 1mbps i can get 80-110 ms , but unifi can get around 20-80ms which is good but recently i getting lag spikes and warning disconnect from server few times for this few days... doh.gif

My IPTV is okay , smooth no problem...

so i wonder is router or modem problems? if need get a new one, how much need to budget?

i'm not on 24/7 for router and modem, most of the time on overnight till before i go work, and maybe on for weekend start from friday night till monday morning.

thanks in advance for help. unsure.gif
Agito666
post May 14 2013, 08:59 PM

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QUOTE(DecaPix @ May 14 2013, 08:54 PM)
depends do you need the speed or not.
LAN cable offers the best latency and speed among all other solutions.

But if you dont need the speed, home plug offers the most elegant (no wires running all over) solution.
*
hmm is you answering my question? unsure.gif

i now using lan cable temporary to test my game match and unplug lan cable to test again before i complain to unifi....

duno which side getting problem.

latency is no problem from the game but the DC warning from dota 2 server is killing me sad.gif

edited: using lan cable still get same result sad.gif

This post has been edited by Agito666: May 14 2013, 09:46 PM
Agito666
post May 15 2013, 01:28 PM

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guys, what is the problem (router? modem? line?) when i play games, the ping is decent but the disconnect from server warning is keep happening? doh.gif
Agito666
post May 21 2013, 08:58 PM

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want ask, i just bought TP-Link TL-WR1043ND router but i can't connect to internet, can i ask technician come my house to configure? got extra charge or not??
Agito666
post May 21 2013, 09:33 PM

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QUOTE(djhenry91 @ May 21 2013, 09:28 PM)
do you choose unifi mode?
*
ya but it cant detect
Agito666
post May 21 2013, 10:32 PM

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QUOTE(djhenry91 @ May 21 2013, 10:08 PM)
weird..u follow the instruction by choosing unifi mode still cant connect..
u use lan cable to connect router webpage rite..u plug which which port?
*
2nd

i duno, some said maybe firmware some said i duno... i not sure my password is corect or not

i follow this to retrive my password.

http://sawanila.com/v10/2013/01/macamana-n...da-dari-router/

This post has been edited by Agito666: May 21 2013, 10:40 PM
Agito666
post May 22 2013, 09:33 AM

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QUOTE(djhenry91 @ May 22 2013, 12:08 AM)
u mean ur house wan two unifi line?
*
i thought can?
because normally house unit got 2 telephone line port right? but i think need request to pull another one to here right? hmm.gif
Agito666
post May 22 2013, 03:26 PM

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QUOTE(Agito666 @ May 21 2013, 10:32 PM)
2nd

i duno, some said maybe firmware some said i duno... i not sure my password is corect or not

i follow this to retrive my password.

http://sawanila.com/v10/2013/01/macamana-n...da-dari-router/
*
update status: this morning i called to Customer Service, appreantly the password set i got from the method from the previous is different with the one i got told by CS.

tonight go back gonna try configure router again unsure.gif
Agito666
post May 22 2013, 03:33 PM

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QUOTE(LordDenning @ May 22 2013, 03:28 PM)
ZZZZ. I applied for UniFi. Then I got a call from TM, then the guy ask me I use internet or the iptv more? I told him internet then he ask me why don't apply for maxis fibre because it's 10mbps.... -.- Are they seriously from TM? and where they get my number from and know i applied for unifi.. dafuq.
*
i thought unifi and TM is same company but different department? rclxub.gif

oh well maxis fibre good in gaming kah?
Agito666
post May 22 2013, 03:47 PM

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QUOTE(LordDenning @ May 22 2013, 03:39 PM)
Yeah thats why i also confused.. I think they not really from TM.. If they under same company would promote their own products right? How come this fella ask me go for maxis fibre lol.. and I also lazy explain to him why i choose unifi > maxis fibre so i just told him no need i will stick with unifi... For me i take unifi because from what I see at maxis fibre forums in lowyat and maxis own forum too many complaints about

1) ping/latency too high for gamers(even some games like dota2 also ping very high dy, imagine games like bf3 all)
2) 8pm-2am they throttle the torrent to 0.5mbps?

So yeah i rather go for stability than faster speeds but so many problems..
*
but the default router confirm got problem, even the wifi signal i can tell you sweat.gif
although i haven't complain about the router la, but i think free thing never be good unsure.gif
Agito666
post May 22 2013, 03:58 PM

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QUOTE(LordDenning @ May 22 2013, 03:57 PM)
which? for unifi? lol.
*
ya..... but at least for me la, not sure other's review.... anyone?? unsure.gif

my one is greycolour
Agito666
post May 22 2013, 04:22 PM

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QUOTE(LordDenning @ May 22 2013, 04:18 PM)
hmm. heard the new one they giving is orange-white colour? how long you subscribed to unifi already?
Yeah, true. That's why I chose to sign up for unifi even though maxis offer x2 speed for same price.. lol. Hopefully i'll be happy with unifi and wont give me problems
*
just barely 1 month. unsure.gif

i can get 5-20 , sometimes 64ms ping normally.

but once my sister open youtube, PACKET LOSS in dota2 sweat.gif doh.gif
Agito666
post May 25 2013, 08:49 PM

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weird, using lan cable cant access my router, but can facebook fast........

2 PC connect and 1 hypp TV on....

i using TP-WR1043ND
Agito666
post May 27 2013, 10:26 PM

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QUOTE(Seager @ May 27 2013, 09:56 PM)
But when I on the iptv only my speed drops from 10mb to 2mb.
How come? unsure.gif
*
big possible router sucks cant handle multi traffic? unsure.gif
Agito666
post May 28 2013, 11:04 AM

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QUOTE(harryfoo @ May 28 2013, 10:35 AM)
It suppose to be like that. My VIP5 downloads doesn't affect when I'm watching IPTV.
*
i duno la, my dad watch IPTV it affect my dota2 match unsure.gif
Agito666
post May 28 2013, 11:09 AM

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QUOTE(sabbir9985 @ May 28 2013, 11:07 AM)
Hey IPTV doesnt effect ur B/W. IPTV uses LAN. I am sure of it. Coz if u dc ur PPPoE from router you IPTV will be still on. Which proves that IPTV uses LAN connection not WAN.
*
i mean err... dc spikes...

it get better when i turn off the IPTV machine into standby...

but yesterday night also same without the TV turn on, i had to restart modem to play...

weird.. router already change still got problem like DC spike sometimes doh.gif
Agito666
post May 28 2013, 11:17 AM

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QUOTE(sabbir9985 @ May 28 2013, 11:15 AM)
Check with PINGPLOTTER whether you got packet loss or not. If you have packet loss then file a complain to TM. I did the same when I had packet loss of about 11% and the next day they can and changed the BTU and the ROUTER. After that everything is perfect.
*
BTU is what unsure.gif
sorry i nub in network issue, tonight i go check sweat.gif
Agito666
post May 28 2013, 11:24 AM

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QUOTE(sabbir9985 @ May 28 2013, 11:21 AM)
You have three boxed thinggy right ? You use one to watch TV [HYPTV] another one have 2 antena at the back [router] the other BLACK box [BTU] which has voip, interned etc written on it.
*
owh modem. that is the only thing i havent change, router change to TP-link already...rm149 something that one. with 3 antennas one.
Agito666
post May 28 2013, 01:55 PM

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QUOTE(5w33 @ May 28 2013, 01:33 PM)
Anyone here still receive unifi postal bill?
Or it's all online statement now?
*
default all send to your mail
Agito666
post May 28 2013, 08:12 PM

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QUOTE(leetan33 @ May 28 2013, 07:15 PM)
Hey guys, I have some enquiries here.

1. I'm an existing Streamyx user. Can I terminate my Streamyx and current telephone package after the installation of UniFi? Will TM stop charge me right after my application for termination at TM Point?

2. I'm aware that there is an on-going promotion now for UniFi. I had called TM and they said I will only get the first-month subscription and installation fees waiver through online application. For this reason, may I know how will they charge me?

I heard that the first-time subscribers have to pay 2 months subscription fees upfront for their first bill received. So, if the first-month subscription fees waiver is in place, what amount would they charge me in the first bill, presuming that my VIP5 is activated in 1/6?

(JUNE) First bill: RM149 (since another month is waived)
(JULY) Second bill: RM 0
(AUGUST) Third bill: RM149
So on so forth....

Am I right with the numbers?

Thanks in advance for answering my questions.
*
1) that one called "upgrade", just make sure the person terminate your old phone line la by asking them again on the spot in tm point.

2 and 3 i duno >_<

i just switch from streamyx too.

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