Hi 3536837,

Currently our router unable to fully support the Maxis IPTV.

Thank you

Hi blstz,

Can you try updating it to Version 1.0.9.8? It mention got fixed some WiFi issue.

ASUS DSL-N12E_C1 Firmware version 1.0.9.8 (This product supports both Annex A and Annex B)
Notice: After upgraded with 1.0.9.8 please press the hardware reset button of DSL-N12E_C1 over 8 seconds to reset the DSL modem router.
- Release Note -
- Fixed WiFi related issue.

http://www.asus.com/Networking/DSLN12E_C1/HelpDesk_Download/

Thank you

Hi everkids,

Try updating the firmware to the latest, 3.0.0.4.378.4850 and try again.

No need to put pin code or email.

http://www.asus.com/Networking/RTN16/HelpDesk_Download/

Thank you

Hi Asus Support Team,

I've been using Asus RT-N14UHP Router for 1year++.

Due to bandwidth performance reduced from my original subscription package of 10Mbps to around 1-2Mbps for the past 2days (tested by http://www.speedtest.net/ and http://speedtest2.unifi.my/), I've called TM customer service to lodge a complaint. However, after resetting at their side and further testing, I've been told that my line is not having any problem.

To verify whether is the under performance caused by the Asus Router, hence I'm reconnecting the original TM router for testing. The result, it's back to expected bandwidth around 10Mbps. Therefore, I can conclude that the problem arise from the Asus router.


So, the next step is I'm resetting the router to factory default by pushing the dedicated button on the router & setup as new by using the Setup Wizard. However, I've been stuck at the process of "Detecting Internet Connection Type"...... it's processing for several minutes and terminated with result "detecting the Internet connection type time out". Upgrading firmware and retried for several times but no luck.

I've read through previous users similar experiences of "detecting the Internet connection type time out" and have done the followings before writing to you for help :-

1). upgraded the latest version of firmware by LAN cable "FW_RT_N14UHP_30043786117",

2). factory reset by pressing the dedicated button on the router >8 seconds (until it light blinks),

3). making sure my unifi login username & password is key-in correctly (verifying by using TM original router which can login successfully & called TM Customer Service to re-verify the details),

4). that the type of connection selection is PPPoE in the Setup Wizard,

However, I'm dissapointted to say that all the attempts has failed.

Kindly study and advise in return of the possible solution.

Thanks and best regards.

How about DSL-N14U ?

Hi parksonchew,

After reading your case, it seen like you have miss out one part. When selecting the connection type which is PPPoE, you need to tick the Special requirement from ISP and select UNIFI. You can follow the video below on how to setup the UNIFI setting.

https://www.youtube.com/watch?v=ESAPAJqWxH4

Thank you

Hi launh,

Sorry we don't have that model either in Malaysia. Below is the available DSL models in Malaysia now.

DSL-AC68U
DSL-N55U
DSL-N12U
DSL-N12E

Thank you

Anyone face issue with RT-AC68U and Merlin firmware? After few days, the web interface went bonkers. refer screen. I have reverted to using Asus stock firmware 3.0.0.4.378_4585 from Merlin 378.55




Attached thumbnail(s)

Thank you so much for your quick response and guidance.

I'm able to connect to unifi after selecting the Special Requirement from ISP and select Unifi.

However, the initial problem of poor performance still persist with download & upload speed <2Mbps (my unifi package is 10Mbps) as per my images attached. Basically, I'm using the default configuration of router.

Kindly advise again.

p.s. once I plugged in the original TM router, the performance is around 9-10Mbps

This post has been edited by parksonchew: Aug 4 2015, 08:44 PM


Attached thumbnail(s)

Hi parksonchew,

Can you try use LAN cable to test, and see that you will have same problem or not.

As for WiFi part, try changing the WiFi channel for the WiFi. Wireless->General->Control Channel.

Thank you

Yes, LAN cable testing has been done before but same result. As for changing Wifi channel, also been tested but no improvement too.

Hi parksonchew,

Providing me your setting file and I will test it on my unit. I will PM you my e-mail address.

Thank you

Hi, your message with email address duly noted.

I've just emailed to your mailbox the Asus router setting file for further testing.

Thanks and warmest regards.

...

This post has been edited by xperiaVuser: Sep 9 2015, 01:48 AM

Your QOS is turn off or no? Make sure it is off.

When u say that, means Asus router connected straight to astro iptv Decoder?

What about this configuration:

TM gateway --> Asus router ---> Thomson router --> astro iptv decoder

Can this work with any Asus router model?

Hi modjojojo,

You can try refer to the below setting posted by one of the user.

https://forum.lowyat.net/topic/3082846/all

Thank you

Hey guys, from what I read here, the ASUS router (ASUS RT-N12HP) doesn't support Astro IPTV yet...

So, I thought ok, I'll just connect the Astro to the Maxis router and then connect the Maxis router to the Asus router with the Asus router on AP mode.

But how do I set this up? If I just connect Ethernet cable to the WAN port of the Asus router it doesn't work.

Or if anyone know how to set it up such that Astro IPTV works and that I can use the Asus router as well, that will be great too.

This post has been edited by hahli9: Aug 7 2015, 06:21 PM

Hi guys,
I have upgrade my unifi from 10mbps to 30mbps, however the speed capped at 10mbps. I tried with the default tm router it stream 30mbps. Is there any issue with the router?

Ps: I'm using Asus Rt-N56U

Firmware Version:3.0.0.4.376_3879

This post has been edited by acorlus: Aug 8 2015, 02:25 PM

hi ASUSmy,

i just bought AC68U modem,wanted to know how do i connect my desktop to 5G network?as i only can see 2.5G on my wifi network but my both iPad and Macbook are able to detecg 5G.

thanks.

This post has been edited by Lynixx: Aug 8 2015, 05:17 PM