why the need to charge actually? 2% ~ 3% for what?

I want to know too

This is not fine nor acceptable. Please have you opinion and thoughts corrected. Small or big business ... nothing give you the right to break rules for the sake of profits.

It contravenes the T&C between the merchant and the bank. Under the VISA and Mastercard International, merchants are not supposed to penalize customers who uses credit card through additional charges. Customers are not supposed to support retailers who do this but instead to report them to the bank. Consumers who are unaware of this illegal practice by merchants to take note that merchants hide this transaction by "merging" the additional charges into one single price.

Should they are caught with evidence to prove their wrongdoing, VISA/Mastercard + Banks will penalized them so much money that they will cry.
Please consumers .... do not have the mentality that this is right. It breaks the rules and we are helping them.

All maybank cards validity is just for 1 year? So need to renew annually? My previous HSBC is valid for 3 years.

Where did you hear that?
I applied mine in 2011 and it is valid until 2016.

Lolwhuuuuuuuut! Mine is just 1 year. I'm a foreigner, maybe that's the reason?

is anyone aware of cash 4 u promo> 15% cash back
it is too good to believe
assuming if we use using weekend so meaning we get 5%+15%?
http://www.maybank2u.com.my/WebBank/3milCB080113.pdf

The 15% Cash-Back at 21 Shopping Malls promo started on 1 Dec 2012... your info is late by 1 month

yalor
just noticed it ma
was abroad
anyone tried yet?

Oh sorry. I forget to mention this is All IT Digital Mall PJ

How do we report this incident to VISA and Mastercard then?

I still understand. For example if product A priced at RM1000, if you pay cash, the merchant said give another 2-3% discount, if pay by credit card have to pay as price tag RM1K. Is this consider illegal practice?

No. It's not like that.
It's becomes illegal when a product (For example) which is priced RM1k and merchant adds whatever percentage extra just because you are using credit card. Means it becomes RM1020 (2%) or RM1030 (3%) by virtue you are using credit card. The key word here is that merchant asked you to pay extra because the consumer paying using credit card and this is irrespective of the additional value/percentage - it can be 0.5% or even 0.01% and this is still considered illegal.

If paying by cash, merchant gives you discount then it has nothing to do with VISA/Mastercard/Bank. The merchant can give you 99% discount for all it matters and it has no concern with VISA/Mastercard/Bank.

If merchant does such a thing as mentioned above (consumer pays extra for using credit card), you can report directly to VISA/Mastercard and inform the incident, Merchant name + address but normally people report this to the bank for simplicity.

This post has been edited by hye: Jan 12 2013, 06:43 AM

For me if supermarket do like that will report, but for small shop family-owned and price already not very expensive I won't. For example some of the shops who sell us ori phone more than 20% below telco price.

Credit card is convenience for us, but additional cost for merchant. If shop don't charge more means the extra price will get averaged out to all customers. Also unfair. Same thing with the "only for rm50 and above" rule.

They also cari makan only... no need make their life very difficult.

Your opinion noted but I need to mention this that in other countries around the world, such practices are non existant.
I can pay in small family shops in Korea for whatever amount and there's no surcharge. In Malaysia, such has been the practice for so many years and consumers think it is acceptable but in actuality it is not. The rules and law applies to everyone equally and should not be discriminative ... no such thing as to whether the law allows exception just because you want to "cari makan" as a small time operator. If small time operator wants to be fair then don't accept credit card payments and ask for cash from consumers. I get this every now and then in small shops (and sometimes middle sized establishments in Korea) and I'm more than happy to pay in cash because they are upfront about it. If you insist on paying using card they'll just grumble but will still swipe the card without any extra charges. Now, compare a similar scenario with a merchant in Malaysia. They will insist on the extra charges shamelessly.

You need to go out of 3rd world mentality to be world class and where will Malaysia be if this practice continues ?

So, I'll leave to readers/consumers to decide whether this is acceptable as I have stated my opinions but others may think it's OK to allow law/rules to be broken and apply dual standards.

This post has been edited by hye: Jan 12 2013, 08:36 AM

Ya..totally agreed..like singapore never practice all these..juz pay wif cc without any hidden charges..juz wondering did bank charged merchant for customer paying by cc??

Well almost all shops in Lowyat charge additional when you pay using CC. It's like you finally got the cheapest price then in the end you really end up with no savings hahaha. In Singapore, Philippines and Indonesia, there's no such thing as additional charges when using CC to pay anything, so I'm quite surprised it is a "norm" in Malaysia.

Agree wth hye, I experience same wth u while I was in the USA. Merchant accept either cash or cc as mean of payment n no any extra charge except adding on tax.
SnapBack, bank n visa/master/amex charge merchant for providing service other than pay by cash, i.e. cc. For those medium n large size merchant willing let them charge it w/o increase price or ask cm for extra fee as it is convenience for cm n it enable help increase sales by allowing cc make payment. However, some smaller merchant is stingy. The service is charged by merchant as it gives merchant service. That is y u see bank struggling to ask public apply cc for increase its cm base for the service

If I goto MPSJ website and pay Amex during weekend, is the transaction processed on that weekend day? Or only processed on the next working day? Basically I just want to know if I get the 5% weekend rebate or not.

Anybody have experience with this?

You try to buy bus ticket at golden mile with cc, see they charge you extra or not.

Generally, there is no extra charges when using cc in singapore although some places will impose minimum spend