QUOTE(benny888 @ Oct 11 2012, 10:37 AM)
Just because of one bad case you have doubts ??
seriously there are also many cases of bad service reported from Samsung Service center - check their bad postings at the Samsung Facebook
Tell me one Service center any phone manufacturer that has no record of bad service ??? Even Apple service center had their share of bad experiences
Similarly tell me one phone manufacturer that does not produce a faulty phone
In everything there are always bad hats
Personally , 80% of my stuffs are AP sets and i have so far only 2 cases i claim warranty - one replaced motherboard ( HTC ) and Galaxy S - reflash rom. At their service center i got excellent service
Infact most of my warranty claims are on SME sets - so does that make SME sets poorer - not necessary
As long as they service me well ( infact they do even thogh phones rooted/flash) I am happy
This I have to agree.
Samsung's warranty isn't the best in the world, which is why I settled for AP - which relatively speaking may provide 'better' warranty than SME sets (case by case basis).
Just imagine your SME set has a problem, and SME will give excuses - don't you think that in such cases it is sort of like no warranty at all?
Of course don't use the statements above to generalize, as warranty claims depend on luck as well.