The Fee Refund for March 2013 transactions are in....
Each month different way bof creditting the refund.... langsung tak ada standard

And i was not charged a single cent when i withdrew some money through RHB Bank ATM this afternoon

Does it seem JustOne has fixed their bugs or just let it set to RM0.00 ?

My experience,
SCB staff NO TEAM WORK AT ALL. If u r lucky to have a good and responsible staff to handle your account, just like Ronnie, less mistake happen. That's y some pple seems so unlucky to have so many problems. This isn't UNLUCKY, that's the staff who shall be blamed, THEY'VE LOT OF COMPLAINT FORMS, JUST WRITE YOUR COMPLAINT & PUT IN LETTER BOX at the receptionist or teller.
I've using SCB Kajang since 2006, they change CS staffs and customer relationship manager very frequently. First few years better, duno what happen to these few years, their CS and CR manager getting younger & younger, lot of mistake happen in this branch. Through these yrs, I've seen pple yelled at staffs. And believe or not, not only once I saw, many times. They are not ordinary uncle aunty, they are educated professional. I only use the basic current account and esaver(now closed already-also, I wonder why the customer service staff told me they have basic saving account, but customer relationship manager said only choice was ESAVER). Last year when first lauching JustOne Promo, keep sending leaflet to me, I never bothered to read, and never bothered to switch. Until now only I c the problem you all facing. I learned lessons from your experience, am I right that they always change their terms & conditions? For those who want to open this account, rajin rajin, READ YOUR STATEMENT CAREFULLY!! Lazy fellow, slowly they'll eat your money out. If you cincai cincai, in long run, you'll rugi. Luckily I insist to retain my basic current account. Let's wait till next week, or after election, see any changes to T&C lor
I definitely won't go for JustOne at the moment. I'm a simple person, it is tiring to check these $$ flow every month. I'll always support the BASIC ACCOUNT.
BANKER HATE BASIC ACCOUNT COS IT'S A BURDEN, NO MONEY EARN, BANK NEGARA GOT RULLING. WHO WANT TO DO RUGI BUSINESS? SO THEY CREATE ALL THESE FANCY ACCOUNT, A GREY AREA, NO RULLING TO GUIDE. THEY KNOW THERE ARE LOT OF CARELESS, SHY TO ASK, NEVER BOTHER or TOO BUSY TO SPEND TIME DO RECTIFICATION. CHANGE T&C WITHOUT YOUR KNOWLEDGE, KENA CHARGED. OPEN ACCOUNT TIME, SIMPLY DISCLOSE THE BENEFITS AND HIDING THE VERY IMPORTANT THING, OR ELSE USING ITALIC TERMS. YES, THEY THINK WE ARE ALL STUPID.
THAT'S VERY GOOD, ALL BANK LOWER THEIR IBG RATE, I'D RATHER PAY THE RM0.10 TO LOCAL BANK THEN TO FOREIGN BANK(WHO SHOWS NO MERCY TO US)
Now, dear all, I think you know your decision now, rite? Be a wiseman! GOOD LUCK!

Yup, I can confirm what the other said. No charges was charged on any of my IBG today.

Bank transferred to, Maybank, OCBC, PBB, and RHB

The fee appears in my account today. So it's just Standard Chartered being a slowpoke!

Very nice... as usual No Standard from Standard Chartered Bank.... announcement states "From 2nd May 2013", yet start so soon.

does justone current account charge service fee?

A friend did a MEPS withdrawal and kena RM4 on the next day
Now need to wait for refund.

No


Yes. It is just Standard Chartered being a slowpoke.

I opened just one account last year, i applied "standing instruction" (SI) at the same time in order to credit 1.5k every month. Please note what SI means here is i appointed SCB as "credit bank" and Maybank as "debit bank".

Unfortunately, it took about 6 months for approval and just realized MBB credit 1.5k last 2 days and bad thing that SCB still not receive this fund after 48 hours.

During that 6 months, i make complaint to SCB branch & call centre and received confirmation from SCB KL that "SI should be done at BUYER/Debit bank" so not possible to apply through SCB. But, it was true i filled up the application form at SCB branch and received few SMS (from SCB) that state "your MEP-DDA has been set up successfully and your agreed fund will be debited from buyer bank".

With these inconsistent communication between them, make me confuse and lost.

Today, with above incident happened, i plan to stop "SI" and went back to SCB branch to fill up cancellation form. This time, CS who served last time has left and others SCB CS don't know about this SI service and claimed NOT possible to apply cancellation here instead of from my buyer bank.

Anyone can help/advise on "standing instruction" (SI) which you experienced or applied before under this just one account?

Thanks in advance.

Regards
Sam

For those who had opened their JustOne CASA in October 2012, can you check if you have been receiving your Bonus Interest 1% for the months of Jan to May 2013 ?

If apply JustOne Priority Account. The deposit minimum of RM10,000 in a single transaction monthly.

What if I did not deposit rm10k after open the account? SCB will charge me fee?

Me and my friend have been struggling with this SCB JustOne DDA more than half year (walked to the PJ branch few times) and eventually we fed up and close all the SCB account including credit card. Guess what, simple as closing the JustOne account also cannot done in more than 1 months my account still active even though I walked in to the branch 2 times. Even complaint to Bank Negara this PJ branch they also no response. This is the worse services and experience that I had never met before. If you ask me to rate this SCB branch, I'll give 0 to them.

Those who signup earlier for JustOne CASA (before categorisation : Personal/Preferred/Priority), can opt to change the account type by filling up a form. No account number changes and takes approx 1 week to complete.

Changing JustOne type will also means more deposit per month into JustOne Current Account and earning for interest for JustOne Saviongs Account.

This post has been edited by ronnie: Jun 24 2013, 03:34 PM

My JustOne account type changed to Preferred from Personal.
Took about 4 working days after submitting the form at SCB Branch

What is your date of signup?
I signup in 2012 launching.
I got a nice account number ending AABB.

Today i want to convert to Preferred. They said cannot. Need to sign new account. Come with UGLY account number.

My JustOne does it shows up on ONline Banking as "JustOne Personal Current Account."

Whats the CASA word stand for?

The branch officer is wrong indeed.
My account number is still the same, just the description is changed.
CASA : Current Account Savings Account

But your account status is CASA : Current Account Savings Account, my account status is "JustOne Personal Current Account.".

What date did u signup the JustOne CASA account?

When did I say my account status = CASA ??
CASA is acronym lah for Current Account Savings Account.

My account type is JustOne Preferred Current Account after I request for change.... and I did get more Bonus Interest as JustOne Preferred
I'm also one of the first few to open such a great CASA in October 2012.

This post has been edited by ronnie: Aug 8 2013, 09:43 AM