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> Complain against Silverfire, Help me settle guys :(

MakNok
post Aug 6 2012, 09:12 AM

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QUOTE(temptation1314 @ Aug 6 2012, 09:06 AM)
FACT 1 : What I see is the warranty still "Y" as per stated on the APRIL invoice. TS's Quotation doesn't mentioned about warranty status.
FACT 2 : TL:DR, 1st post, TS just stated he is "UNABLE" to claim warranty because of Impact Damage. Still no fact of Warranty being VOID.
FACT 3 : Nikon staffs in email never said about warranty is VOID.

Tell me, where and when the warranty is VOIDED. Still baseless remarks are being thrown to sellers for GOD KNOW WHY.

To TS/Buyer, I'm still siding you, just because not EVERYONE knows about the missing screws. Heck who will go check about the screws? You buy, you check the outer conditions, plug in to your body then shot fine - DEAL.
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WHy have to be sooo complicated.

Tell me.

With same serial number which have been send to Nikon Center before.
Same diagnostic but original owner choose not to proceed with repair (Warranty void or not not important)

Buyer have proven with fact that the SAME Nikon have problematic before. (Again same serial number)

NOw, should buyer be getting his refund?

cool2.gif


MakNok
post Aug 6 2012, 09:25 AM

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QUOTE(Ua46es8000 @ Aug 6 2012, 09:14 AM)
YES!
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icon_rolleyes.gif


stormaker
post Aug 6 2012, 09:40 AM

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QUOTE(temptation1314 @ Aug 6 2012, 09:06 AM)
FACT 1 : What I see is the warranty still "Y" as per stated on the APRIL invoice. TS's Quotation doesn't mentioned about warranty status.
FACT 2 : TL:DR, 1st post, TS just stated he is "UNABLE" to claim warranty because of Impact Damage. Still no fact of Warranty being VOID.
FACT 3 : Nikon staffs in email never said about warranty is VOID.

Tell me, where and when the warranty is VOIDED. Still baseless remarks are being thrown to sellers for GOD KNOW WHY.

To TS/Buyer, I'm still siding you, just because not EVERYONE knows about the missing screws. Heck who will go check about the screws? You buy, you check the outer conditions, plug in to your body then shot fine - DEAL.
*
Just like TS mentioned b4, if the warranty is applicable in this case, the 1st owner already proceed to repair it under warranty claim on 27/4/2012. It not really important what word we use here, VOID, INVALID, NOT APPLICABLE ... etc .... its common sense.

FACT : 27/4/2012 - Impact damage found - Quoted RM1202 for repair - Owner refuse to repair = Warranty ?

This post has been edited by stormaker: Aug 6 2012, 09:41 AM
mfitri77
post Aug 6 2012, 09:43 AM

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To be fair to all parties, go and file this case at the tribunal tuntutan pengguna. Name Nikon as one of the party in this case.

The tribunal can then rule :-

1. Whether seller should refund buyer.

2. Whether third party (ie salvator) should refund seller.

3. Whether warranty void or not.

4. Whether Nikon is right in saying they deny warranty.

And a bunch of all other questions. Having it here is like a bunch of kids arguing in a playground, you carik geng, I carik geng, then all geng gaduh, you get bruised, battered but issues are not settled. Have in in a legal proceeding that only cost you 5 bucks, where you can force the Nikon guys to come and give evidence heard and judge by an impartial party.

And any judgement out of the case is enforceable. Then you can bring in the police if either party refuses to pay. Squabbling all day long here is not going to solve anything. How about it?



Izwan898
post Aug 6 2012, 10:27 AM

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QUOTE(mfitri77 @ Aug 6 2012, 09:43 AM)
To be fair to all parties, go and file this case at the tribunal tuntutan pengguna. Name Nikon as one of the party in this case.

The tribunal can then rule :-

1. Whether seller should refund buyer.

2. Whether third party (ie salvator) should refund seller.

3. Whether warranty void or not.

4. Whether Nikon is right in saying they deny warranty.

And a bunch of all other questions. Having it here is like a bunch of kids arguing in a playground, you carik geng, I carik geng, then all geng gaduh, you get bruised, battered but issues are not settled. Have in in a legal proceeding that only cost you 5 bucks, where you can force the Nikon guys to come and give evidence heard and judge by an impartial party.

And any judgement out of the case is enforceable. Then you can bring in the police if either party refuses to pay. Squabbling all day long here is not going to solve anything. How about it?
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That is my next step. Thanks anyway for the advice.


Added on August 6, 2012, 10:33 amAnd also for everyone's info, I'm trying to settle this case outside of court. If I report to TTPM, more work to be done, more time to waste...and with the evidence, u can guess who will pay the price. So it will be wise if he can refund me before I go to TTPM. I'm only asking RM500 to be refunded. If tomorrow still no refund, I will bring all my evidence and go file this case in TTPM. So it's up to silverfire actually. Its an easy choice. We do this the hard way or the easy way.

This post has been edited by Izwan898: Aug 6 2012, 10:33 AM
Black Valor
post Aug 6 2012, 10:44 AM

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QUOTE(Izwan898 @ Aug 6 2012, 10:27 AM)
That is my next step. Thanks anyway for the advice.


Added on August 6, 2012, 10:33 amAnd also for everyone's info, I'm trying to settle this case outside of court. If I report to TTPM, more work to be done, more time to waste...and with the evidence, u can guess who will pay the price. So it will be wise if he can refund me before I go to TTPM. I'm only asking RM500 to be refunded. If tomorrow still no refund, I will bring all my evidence and go file this case in TTPM. So it's up to silverfire actually. Its an easy choice. We do this the hard way or the easy way.
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i really hope that u get ur refund back bro but i also hope that seller like dis kena lagi teruk so that it will be a listen for other traders in LYN
sacremento
post Aug 6 2012, 10:49 AM

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QUOTE(Black Valor @ Aug 6 2012, 10:44 AM)
i really hope that u get ur refund back bro but i also hope that seller like dis kena lagi teruk so that it will be a listen for other traders in LYN
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u mean lesson?

anyway hope u guys could settle this in peace. TTPM is time consuming.
sengih
post Aug 6 2012, 10:59 AM

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QUOTE(sacremento @ Aug 6 2012, 10:49 AM)
u mean lesson?

anyway hope u guys could settle this in peace. TTPM is time consuming.
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Yup. Time consuming but worth it since TS will get ALL his money back and everything will be officially documented by the authorities. Future trades will be difficult for seller. In other words, no business anymore.
Izwan898
post Aug 6 2012, 11:00 AM

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QUOTE(sacremento @ Aug 6 2012, 10:49 AM)
u mean lesson?

anyway hope u guys could settle this in peace. TTPM is time consuming.
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That's what I'm hoping...i hope silverfire can get in his senses and just refund...if go TTPM...haizzz....goin to court... doh.gif
seyuripa
post Aug 6 2012, 11:33 AM

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QUOTE(temptation1314 @ Aug 6 2012, 08:30 AM)
Don't come in here and throw rubbish and expect people to brain like this. Manufacturer doesn't COVER your physical damage doesn't mean your warranty is VOID once you scratch your lens, for example.

For a simple fact that, I always had my phone casing scratch last time within 6 months of use and I go to Nokia Service Center to change the casing, stating I will need to pay for such, and my WARRANTY is still VALID for another 6 months.

Like I said, this is a mere whether the warranty is still valid or not by the time the money exchanged. I cannot stand when people come in and throw rubbish fact around.
doh.gif

Even I did support buyers side, I believe it's better to judge this on a fair ground basis. And also, Demo unit and Used unit are actually the same. You won't know how one use a stuffs, exactly like what you guys deduced on demo unit.
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Scratch lens,scratch phone? This is impact damage, with physical internal damage. To be fair,how about making an example with similar scenario, 'I always had my phone dropped and one day I realised that the some functions were not working anymore, do you think if I go to Service centre,my warranty will still be valid even though I don't want to repair?'


And I disagree with you when you said 'demo unit and used unit are actually the same.' Even by the terms definition provided previously in this thread,both are different. Based on my experiences, demo unit resale value is much lower compared to the used unit.



SeaMonster
post Aug 6 2012, 11:57 AM

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almost same like my previous case.

i lost rm600 for that case if some ppl recall i sold a overheat isse asus gtx 280 for rm300.

the first owner just ingored me about the warranty issue.

be responsible to ur buyer bro silverfire. ya, i knew u're victim too but u also need to take the responsible for Izwan.

then u settle ur own problem with ur seller.


Izwan ask for rm500 for compensate. it's good enough.


maybe u still a student, u think rm500 is too much for u, and ur planing is ask for the refund from the first owner so u can refund izwan.


my suggestion is u can try to ask izwan give u maybe few days or 1week time for u to chase ur seller. if u can get money from ur seller and just refund izwan.

if after few days or 7days, u still can't settle with ur seller. then u have to frog out rm500 to pay izwan first.


for ur own dispute thread, u're the victim and i believe others forumer will back u up.

hope this case can settle peacefuly, smile.gif


















Black Valor
post Aug 6 2012, 12:08 PM

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QUOTE(sacremento @ Aug 6 2012, 10:49 AM)
u mean lesson?

anyway hope u guys could settle this in peace. TTPM is time consuming.
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my bad..lesson not listen doh.gif
Izwan898
post Aug 6 2012, 12:24 PM

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QUOTE(SeaMonster @ Aug 6 2012, 11:57 AM)
almost same like my previous case.

i lost rm600 for that case if some ppl recall i sold a overheat isse asus gtx 280 for rm300.

the first owner just ingored me about the warranty issue.

be responsible to ur buyer bro silverfire. ya, i knew u're victim too but u also need to take the responsible for Izwan.

then u settle ur own problem with ur seller.
Izwan ask for rm500 for compensate. it's good enough.
maybe u still a student, u think rm500 is too much for u, and ur planing is ask for the refund from the first owner so u can refund izwan.
my suggestion is u can try to ask izwan give u maybe few days or 1week time for u to chase ur seller. if u can get money from ur seller and just refund izwan.

if after few days or 7days, u still can't settle with ur seller. then u have to frog out rm500 to pay izwan first.
for ur own dispute thread, u're the victim and i believe others forumer will back u up.

hope this case can settle peacefuly, smile.gif
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A very2 good advice from bro seamonster here...I don't want this case to get uglier too. Hope can settle with RM500 and u can give the lens back to salvator. What's done has been done. When refunded I will close this case and this thread. Will clear your name too. I'm willing to lose RM200 for u considering u're still a student. Hope all ends well. Regards.
Silverfire
post Aug 6 2012, 12:29 PM

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QUOTE(Izwan898 @ Aug 6 2012, 11:00 AM)
That's what I'm hoping...i hope silverfire can get in his senses and just refund...if go TTPM...haizzz....goin to court... doh.gif
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How to I file a report at TTPM?

QUOTE(Izwan898 @ Aug 6 2012, 12:24 PM)
A very2 good advice from bro seamonster here...I don't want this case to get uglier too. Hope can settle with RM500 and u can give the lens back to salvator. What's done has been done. When refunded I will close this case and this thread. Will clear your name too. I'm willing to lose RM200 for u considering u're still a student. Hope all ends well. Regards.
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Clear my name?
alien9
post Aug 6 2012, 12:33 PM

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QUOTE(Silverfire @ Aug 6 2012, 12:29 PM)
Clear my name?
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Wow, still arrogant till until now. You've lost your safe trader tag. Ain't it tarnishing your name?
sengih
post Aug 6 2012, 12:33 PM

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QUOTE(SeaMonster @ Aug 6 2012, 11:57 AM)

my suggestion is u can try to ask izwan give u maybe few days or 1week time for u to chase ur seller. if u can get money from ur seller and just refund izwan.

if after few days or 7days, u still can't settle with ur seller. then u have to frog out rm500 to pay izwan first.
for ur own dispute thread, u're the victim and i believe others forumer will back u up.

hope this case can settle peacefuly, smile.gif
*
Very wise advice indeed. Will work out fine unless both sellers are actually a team/gang.
Silverfire
post Aug 6 2012, 12:34 PM

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QUOTE(alien9 @ Aug 6 2012, 12:33 PM)
Wow, still arrogant till until now. You've lost your safe trader tag. Ain't it tarnishing your name?
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Are you getting the context?
Izwan898
post Aug 6 2012, 12:34 PM

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QUOTE(Silverfire @ Aug 6 2012, 12:29 PM)
How to I file a report at TTPM?

http://ttpm.kpdnkk.gov.my/portal/index.php

Clear my name?
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Yes when u settle this case like a gentleman. nod.gif


Added on August 6, 2012, 12:37 pmBro, I'm trying to settle this case nicely. icon_rolleyes.gif

This post has been edited by Izwan898: Aug 6 2012, 12:37 PM
Silverfire
post Aug 6 2012, 01:00 PM

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QUOTE(Izwan898 @ Aug 6 2012, 12:34 PM)
Yes when u settle this case like a gentleman. nod.gif


Added on August 6, 2012, 12:37 pmBro, I'm trying to settle this case nicely.  icon_rolleyes.gif
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Nicely? shakehead.gif

Nevertheless, are you going to wait for salvator's reply? Because if you don't intend to wait, I also don't intend to ask the money from him anymore.


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Izwan898
post Aug 6 2012, 01:04 PM

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QUOTE(Silverfire @ Aug 6 2012, 01:00 PM)
Nicely? shakehead.gif

Nevertheless, are you going to wait for salvator's reply? Because if you don't intend to wait, I also don't intend to ask the money from him anymore.
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20th August? Why have to wait so long? Hmmm...what if he won't pay up? I will be wasting time here waiting? hmm.gif


Added on August 6, 2012, 1:04 pmAnd why do I have to wait for salvator? I bought the lens from him is it? hmm.gif


Added on August 6, 2012, 1:05 pmHmmmmmmmm.......... hmm.gif hmm.gif hmm.gif

This post has been edited by Izwan898: Aug 6 2012, 01:05 PM

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