only nikonian knew how nikon service center. doubt nikon service center try to con 1.2k service repair bills. Those are the profesional in the center.

Oh really ? If that is the case, go and blame Nikon service center, why they want to con you by saying your lens elements is damaged and being replaced ?

I sent my D700 to repair last year, they quoted an amount to me for repair.
I refused them to repair, they still give me back nicely.

Next time if your friend got small problem on old camera or lenses find me, I introduce you some veteran kaki repairing wide range of camera and lenses.
With cheap price no doubt

Bro, no need like this la...u guys cannot wait ah? I said wait for the previous repair report from nikon...haizzz

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Added on July 19, 2012, 10:00 pmAnd also for u guys that keep blaming me saying that I dropped the lens, I already talked to their technician, they said it's a standard procedure to report the lens had an impact damage since it was in 2 parts...the bayonet and the lens body...I already argued with them if it was dropped how come no dent nor scratch? he only laughs and said it's their standard procedure...

Just got back from police station to make that report...the policeman was really nice to attend this case...he said if cannot solve, have to report to commercial crime division...just have to wait for previous repair report from nikon...so be patience and don't say it's already my fault...





Here's some photo from nikon...the screw threads already gone...no wonder no screw...

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Added on July 19, 2012, 10:03 pm



This post has been edited by Izwan898: Jul 19 2012, 10:03 PM

Came across this thread when i was on call,
was waiting for the nikon report bout the lens has been filed for 2nd times.
out of patience really,

apparently, you've agreed his T&C and bought the item from him.
If this is the reason why this thread is here. not reckon you would get your money back at all.


Still awaiting for the report.

P.S: nothing is cheap and cheerful.

i support u TS...made a police report is a gud idea...we will see u will "kena"....

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Added on July 19, 2012, 11:57 pmcorrect me if i'm wrong...does seller mentioned the item he selling is demo unit ? for me in term on "DEMO" unit and "USED" unit got a huge different meaning...demo unit for me used/tested/tried/etc by 1 person,10 person, 100 person ,100person...so and so on..used unit for me refer to a personal item mean somebody bought it and then want to sell it...maybe the way item taken care very different from demo unit...and logically maybe only 1 or 2 person used it..for me seller should stated item is demo unit...and imho demo unit price is way cheaper than used item ( in case the item still under warranty)...)

This post has been edited by kazibul: Jul 19 2012, 11:57 PM

If you read thoroughly you will know the demo unit issue is resolved and compensated.

i knew..u alreay paid him rm100..but just want to tell my opinion bout DEMO and USED unit ..for me is a huge different...

I don't know, and you also don't know. Nobody know, but if TS did drop it then 100% there is scratch on the lens.

There is one more thing to clarify, is the item already missing the 2 screws before delivery and receive by TS.

Some people in Lowyat said DEMO = USED at my POV both of the terms are totally different

Apparently dropping a lens or knocking it do not guarantee a 100% scratch. People who have sent lens for repair will know.

This post has been edited by Silverfire: Jul 20 2012, 02:20 AM

How do u intend to proof the screws were gone b4 u get it?

If indeed it was gone, why wouldnt u noticed it earlier?

I have actually puzzled, and asked twice, this is the 3rd time.

after 1 month...baru bising2 think no refund needed...

I think TS said the lense was sent to Nikon before by the previous owner and they have a record of the report which indicates the screws were missing. Only a police investigation will allow Nikon to release more info.

Just pointing out. Don't fire me.

This post has been edited by fgt: Jul 20 2012, 09:56 AM

Uhm so if the lense was sent for warranty before, they should have replaced the screws no?

I have contacted Nikon PKNS just now and have forwarded to their service deportment. Their Assistant Manger is on leave to day but they now have the link to the dispute via email. Hopefully, they will get back to me concerning this soon.

Nikon informed me that the previous owner also refused for repair...

Then if u have all the proof then i might have a case here.

But still, this is my 4th time asking...where exactly is the missing screw?
Why u didnt noticed it earlier but after 1 month?

And then again, new terms were negotiated between u both and you have accepted it, and the warranty are none as it is unless was re-nego and again u accepted it.
So there are no case then.

people, in this case you cant really take sides lah.
if the claim that the lens were sent to nikon before and the previous owner refused to repair, means the one at fault is the previous owner lah.
silverfire has part to blame for not checking thoroughly, and TS also has part to blame for not checking thoroughly.
so let's just wait and listen to what nikon will have to say.

i'm a dslr user myself and i have bought 3 second hand lenses. never once i checked the back of the lens and counted all the screws.
i mount it to my camera and if it works, it works then.
this could just be a pure bad luck.

This post has been edited by shahru98: Jul 20 2012, 11:06 AM

I have a question here,

Is the lens still working right now? As per the quotation report i assume that the lens / item is damaged and clearly not under working condition. If this is the case, then the lens is no longer working starting at the time the lens were sent to the Nikon Center for the first time(Not by TS).

Stick to the upper assumption, can the seller sell it to the TS and TS can use the lens for about a month then only the lens collapsed again?

Another fact, TS stated that the lens was sent to the Nikon service center twice, with the 'same problem' and even almost the same 'quotation price' which is 1.2k, and the first service/repair attempt are rejected, so basically the lens is not usable?

Is there any possibility that the first user repair at somewhere and Nikon Center can't determine it?

This post has been edited by RainInDecade: Jul 20 2012, 11:21 AM

Dear all, izzit every lens has serial number of it's own ? If yes, why not just call Nikon to check 'Send in' history rather than just assuming ?

If the issue is happening twice like TS claimed, Nikon should has record in their system, right ? I don't think Nikon refuse to answer it if someone asked, just a plain simple question.

Or, if could . Just drop a call to Penang's Nikon Services Center (the 1 TS visit) , and take the reference number from the job sheet (from TS), then directly speak to the person who in-charge TS case, it will be reveal the truth of the case. At least what he talk is more professional, and fair.

Nikon informed you that the previous owner also refused for repair.Surely during quotation,there's a receipt there like you have provided there.
Or something surely can be shown here,as wackyangel requested for the pics of the screws, where was it.

One thing is that,previous owner is from other places maybe,and how come nikon has the information of the previous owner refused to repair?
If there is serial number that can track,please do show out the proof of that cheers.

As said,if it was the same problem that previous owner asked to repair and asked for quotation or stuff.
Shouldn't that the first time,TS received the item,it shouldn't be useable already?
Why after 1 month? That's the question right now

Both side cannot take,but there's always few things missing there