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Credit Cards MACH by Hong Leong Bank Credit Card, The card that reflects your Lifestyle
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cybpsych
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Aug 5 2020, 04:15 PM
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QUOTE(rahtid @ Aug 4 2020, 11:03 PM)  this is the sms i got today. anyone else got a different sms? HLB call agent told me there are 2 diff sms being sent out 1. like mine which didn't mentioned about replacement card - no new card will be sent to me 2. another one got mention about replacement card - the mentioned card will be sent to you likely they will issue 2 separate SMS at different time.... not 2 sms at the same time 1) notification only 2) replacement info
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tifosi
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Aug 5 2020, 04:36 PM
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QUOTE(rahtid @ Aug 4 2020, 11:03 PM)  this is the sms i got today. anyone else got a different sms? HLB call agent told me there are 2 diff sms being sent out 1. like mine which didn't mentioned about replacement card - no new card will be sent to me 2. another one got mention about replacement card - the mentioned card will be sent to you QUOTE(cybpsych @ Aug 5 2020, 04:15 PM) likely they will issue 2 separate SMS at different time.... not 2 sms at the same time 1) notification only 2) replacement info  Mine is a little diff. It notify on the termination and inform that I would be getting the Wise card as replacement.
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mamamia
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Aug 5 2020, 07:11 PM
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QUOTE(tifosi @ Aug 5 2020, 04:36 PM)  Mine is a little diff. It notify on the termination and inform that I would be getting the Wise card as replacement. My one didn’t mentioned on replacement .. does that mean that they won’t send me WISE Card as replacement? I’ve no other card now except MACH.. I’ve cancelled AA & Essential card last month..
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LoTek
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Aug 5 2020, 08:34 PM
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RM0 HLB: Pls be informed your Mach Signature card will be discontinued effective 1SEPT20 and upgraded to Infinite card. More info on www.hlb.com.my/MS1
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BabySteps
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Aug 6 2020, 09:58 AM
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Getting Started

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Just called the CS again. This time the CS say as per the link shared. Installment payment will be as usual to the old card account, per schedule, no additional charges. Only difference is, I can no longer use the MACH after 1st September.
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fruitie
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Aug 6 2020, 10:37 AM
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Rise and Shine
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QUOTE(tifosi @ Aug 5 2020, 04:36 PM)  Mine is a little diff. It notify on the termination and inform that I would be getting the Wise card as replacement. Arrgh. Looks like I won't get Wise with free 3 years waiver...  QUOTE(mamamia @ Aug 5 2020, 07:11 PM) My one didn’t mentioned on replacement .. does that mean that they won’t send me WISE Card as replacement? I’ve no other card now except MACH.. I’ve cancelled AA & Essential card last month.. Probably they haven't updated your cancelled cards in the system.
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sj0217
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Aug 6 2020, 11:09 AM
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QUOTE(fruitie @ Aug 6 2020, 10:37 AM) Arrgh. Looks like I won't get Wise with free 3 years waiver...  Do you mean only those who received such sms offer will only entitles for free 3 years waiver ?? I thought all HL Mach cardholder will automatically entitled ?? By the way, I did receive this SMS
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fruitie
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Aug 6 2020, 11:14 AM
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Rise and Shine
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QUOTE(sj0217 @ Aug 6 2020, 11:09 AM) Do you mean only those who received such sms offer will only entitles for free 3 years waiver ?? I thought all HL Mach cardholder will automatically entitled ?? By the way, I did receive this SMS My guess only because my SMS doesn't mention about replacement to WISE card.
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tifosi
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Aug 6 2020, 11:31 AM
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QUOTE(fruitie @ Aug 6 2020, 11:14 AM) My guess only because my SMS doesn't mention about replacement to WISE card. My take is if those who hold other HL cards beside Mach, won't be getting any replacement since you'll still be their customer. But for those like me who only hold Mach from HL, they want to retain us as HL cust thus offering WISE with the 3 years free AF to entice us to stay.
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fruitie
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Aug 6 2020, 11:56 AM
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Rise and Shine
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QUOTE(tifosi @ Aug 6 2020, 11:31 AM) My take is if those who hold other HL cards beside Mach, won't be getting any replacement since you'll still be their customer. But for those like me who only hold Mach from HL, they want to retain us as HL cust thus offering WISE with the 3 years free AF to entice us to stay. Exactly, I also have the same thought.. However, I will be cancelling my AA card soon.
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realitec
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Aug 6 2020, 02:03 PM
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Should i still using this card for dining? After 1st september all cash back gone?
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tifosi
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Aug 6 2020, 02:06 PM
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QUOTE(realitec @ Aug 6 2020, 02:03 PM) Should i still using this card for dining? After 1st september all cash back gone? Use till it cease on Sep 1st. Then your CB for Aug should be given on 1/9 and those posted in Sep should be given 1/10. But
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realitec
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Aug 6 2020, 02:07 PM
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QUOTE(tifosi @ Aug 6 2020, 02:06 PM) Use till it cease on Sep 1st. Then your CB for Aug should be given on 1/9 and those posted in Sep should be given 1/10. But But 1/9 card discontinued, the CB can be transferred to another CC/Saving account?
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tifosi
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Aug 6 2020, 02:16 PM
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QUOTE(realitec @ Aug 6 2020, 02:07 PM) But 1/9 card discontinued, the CB can be transferred to another CC/Saving account? Lets say your statement date is 15th. So whatever you spend after Aug 15 will be reflected on Sep 15 statement and you'll have to pay by Oct 5th. So when the cashback is credited, you can offset it from your total final bill to pay. My statement date is 15th so I can do so. But those who have earlier statement date, probably need to ask HL and see.
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realitec
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Aug 6 2020, 02:20 PM
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QUOTE(tifosi @ Aug 6 2020, 02:16 PM) Lets say your statement date is 15th. So whatever you spend after Aug 15 will be reflected on Sep 15 statement and you'll have to pay by Oct 5th. So when the cashback is credited, you can offset it from your total final bill to pay. My statement date is 15th so I can do so. But those who have earlier statement date, probably need to ask HL and see. My statement date is 27th every month. But according to website, cash back will be credited by 31 October. But credit to where when the card already cannot be used.
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choco_ice
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Aug 7 2020, 02:47 PM
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Getting Started

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QUOTE(tifosi @ Aug 6 2020, 11:31 AM) My take is if those who hold other HL cards beside Mach, won't be getting any replacement since you'll still be their customer. But for those like me who only hold Mach from HL, they want to retain us as HL cust thus offering WISE with the 3 years free AF to entice us to stay. QUOTE(fruitie @ Aug 6 2020, 11:56 AM) Exactly, I also have the same thought.. However, I will be cancelling my AA card soon. Yes correct. My WISE will be charged AF next month, I asked CS if I cancelled my WISE now will I be getting new WISE as a replacement for MACH, the CS say no as I still have AA with me. But I will be cancelling my AA soon upon reaching anniversary soon..
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MGM
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Aug 7 2020, 03:25 PM
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QUOTE(choco_ice @ Aug 7 2020, 02:47 PM) Yes correct. My WISE will be charged AF next month, I asked CS if I cancelled my WISE now will I be getting new WISE as a replacement for MACH, the CS say no as I still have AA with me. But I will be cancelling my AA soon upon reaching anniversary soon.. So mach's replacement wise card only for those without other card.
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choco_ice
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Aug 7 2020, 03:41 PM
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Getting Started

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QUOTE(MGM @ Aug 7 2020, 03:25 PM) So mach's replacement wise card only for those without other card. Yes
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mamamia
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Aug 10 2020, 09:36 AM
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Since they didn’t offer me replacement card, so, I can just ignore can continue to pay my IPP instalment till fully settle up.. but, anyone know if I still need to pay SST since the card is no longer useable.. my SST is expected to charge in Sep20
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BabySteps
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Aug 10 2020, 11:25 AM
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Getting Started

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QUOTE(mamamia @ Aug 10 2020, 09:36 AM) Since they didn’t offer me replacement card, so, I can just ignore can continue to pay my IPP instalment till fully settle up.. but, anyone know if I still need to pay SST since the card is no longer useable.. my SST is expected to charge in Sep20 Maybe you can call CS to check on the SST later this month. I had to call twice cause the 1st CS gave wrong info.
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