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Credit Cards MACH by Hong Leong Bank Credit Card, The card that reflects your Lifestyle

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cybpsych
post Aug 5 2020, 04:15 PM

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QUOTE(rahtid @ Aug 4 2020, 11:03 PM)
user posted image

this is the sms i got today. anyone else got a different sms?

HLB call agent told me there are 2 diff sms being sent out
1. like mine which didn't mentioned about replacement card - no new card will be sent to me
2. another one got mention about replacement card - the mentioned card will be sent to you
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likely they will issue 2 separate SMS at different time.... not 2 sms at the same time

1) notification only

2) replacement info
tifosi
post Aug 5 2020, 04:36 PM

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QUOTE(rahtid @ Aug 4 2020, 11:03 PM)
user posted image

this is the sms i got today. anyone else got a different sms?

HLB call agent told me there are 2 diff sms being sent out
1. like mine which didn't mentioned about replacement card - no new card will be sent to me
2. another one got mention about replacement card - the mentioned card will be sent to you
*
QUOTE(cybpsych @ Aug 5 2020, 04:15 PM)
likely they will issue 2 separate SMS at different time.... not 2 sms at the same time

1) notification only

2) replacement info
*
user posted image

Mine is a little diff. It notify on the termination and inform that I would be getting the Wise card as replacement.
mamamia
post Aug 5 2020, 07:11 PM

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QUOTE(tifosi @ Aug 5 2020, 04:36 PM)
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Mine is a little diff. It notify on the termination and inform that I would be getting the Wise card as replacement.
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My one didn’t mentioned on replacement .. does that mean that they won’t send me WISE Card as replacement?

I’ve no other card now except MACH.. I’ve cancelled AA & Essential card last month..
LoTek
post Aug 5 2020, 08:34 PM

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RM0 HLB: Pls be informed your Mach Signature card will be discontinued effective 1SEPT20 and upgraded to Infinite card. More info on www.hlb.com.my/MS1
BabySteps
post Aug 6 2020, 09:58 AM

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Just called the CS again.
This time the CS say as per the link shared.
Installment payment will be as usual to the old card account, per schedule, no additional charges.
Only difference is, I can no longer use the MACH after 1st September.
fruitie
post Aug 6 2020, 10:37 AM

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QUOTE(tifosi @ Aug 5 2020, 04:36 PM)
user posted image

Mine is a little diff. It notify on the termination and inform that I would be getting the Wise card as replacement.
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Arrgh. Looks like I won't get Wise with free 3 years waiver... sad.gif

QUOTE(mamamia @ Aug 5 2020, 07:11 PM)
My one didn’t mentioned on replacement .. does that mean that they won’t send me WISE Card as replacement?

I’ve no other card now except MACH.. I’ve cancelled AA & Essential card last month..
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Probably they haven't updated your cancelled cards in the system.
sj0217
post Aug 6 2020, 11:09 AM

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QUOTE(fruitie @ Aug 6 2020, 10:37 AM)
Arrgh. Looks like I won't get Wise with free 3 years waiver... sad.gif

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Do you mean only those who received such sms offer will only entitles for free 3 years waiver ??

I thought all HL Mach cardholder will automatically entitled ??
By the way, I did receive this SMS
fruitie
post Aug 6 2020, 11:14 AM

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QUOTE(sj0217 @ Aug 6 2020, 11:09 AM)
Do you mean only those who received such sms offer will only entitles for free 3 years waiver ??

I thought all HL Mach cardholder will automatically entitled ??
By the way, I did receive this SMS
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My guess only because my SMS doesn't mention about replacement to WISE card.
tifosi
post Aug 6 2020, 11:31 AM

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QUOTE(fruitie @ Aug 6 2020, 11:14 AM)
My guess only because my SMS doesn't mention about replacement to WISE card.
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My take is if those who hold other HL cards beside Mach, won't be getting any replacement since you'll still be their customer. But for those like me who only hold Mach from HL, they want to retain us as HL cust thus offering WISE with the 3 years free AF to entice us to stay.
fruitie
post Aug 6 2020, 11:56 AM

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QUOTE(tifosi @ Aug 6 2020, 11:31 AM)
My take is if those who hold other HL cards beside Mach, won't be getting any replacement since you'll still be their customer. But for those like me who only hold Mach from HL, they want to retain us as HL cust thus offering WISE with the 3 years free AF to entice us to stay.
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Exactly, I also have the same thought.. However, I will be cancelling my AA card soon.
realitec
post Aug 6 2020, 02:03 PM

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Should i still using this card for dining? After 1st september all cash back gone?
tifosi
post Aug 6 2020, 02:06 PM

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QUOTE(realitec @ Aug 6 2020, 02:03 PM)
Should i still using this card for dining? After 1st september all cash back gone?
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Use till it cease on Sep 1st. Then your CB for Aug should be given on 1/9 and those posted in Sep should be given 1/10. But
realitec
post Aug 6 2020, 02:07 PM

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QUOTE(tifosi @ Aug 6 2020, 02:06 PM)
Use till it cease on Sep 1st. Then your CB for Aug should be given on 1/9 and those posted in Sep should be given 1/10. But
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But 1/9 card discontinued, the CB can be transferred to another CC/Saving account?
tifosi
post Aug 6 2020, 02:16 PM

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QUOTE(realitec @ Aug 6 2020, 02:07 PM)
But 1/9 card discontinued, the CB can be transferred to another CC/Saving account?
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Lets say your statement date is 15th. So whatever you spend after Aug 15 will be reflected on Sep 15 statement and you'll have to pay by Oct 5th. So when the cashback is credited, you can offset it from your total final bill to pay.

My statement date is 15th so I can do so. But those who have earlier statement date, probably need to ask HL and see.
realitec
post Aug 6 2020, 02:20 PM

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QUOTE(tifosi @ Aug 6 2020, 02:16 PM)
Lets say your statement date is 15th. So whatever you spend after Aug 15 will be reflected on Sep 15 statement and you'll have to pay by Oct 5th. So when the cashback is credited, you can offset it from your total final bill to pay.

My statement date is 15th so I can do so. But those who have earlier statement date, probably need to ask HL and see.
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My statement date is 27th every month. But according to website, cash back will be credited by 31 October. But credit to where when the card already cannot be used.
choco_ice
post Aug 7 2020, 02:47 PM

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QUOTE(tifosi @ Aug 6 2020, 11:31 AM)
My take is if those who hold other HL cards beside Mach, won't be getting any replacement since you'll still be their customer. But for those like me who only hold Mach from HL, they want to retain us as HL cust thus offering WISE with the 3 years free AF to entice us to stay.
*
QUOTE(fruitie @ Aug 6 2020, 11:56 AM)
Exactly, I also have the same thought.. However, I will be cancelling my AA card soon.
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Yes correct. My WISE will be charged AF next month, I asked CS if I cancelled my WISE now will I be getting new WISE as a replacement for MACH, the CS say no as I still have AA with me. But I will be cancelling my AA soon upon reaching anniversary soon..
MGM
post Aug 7 2020, 03:25 PM

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QUOTE(choco_ice @ Aug 7 2020, 02:47 PM)
Yes correct. My WISE will be charged AF next month, I asked CS if I cancelled my WISE now will I be getting new WISE as a replacement for MACH, the CS say no as I still have AA with me. But I will be cancelling my AA soon upon reaching anniversary soon..
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So mach's replacement wise card only for those without other card.
choco_ice
post Aug 7 2020, 03:41 PM

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QUOTE(MGM @ Aug 7 2020, 03:25 PM)
So mach's replacement wise card only for those without other card.
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Yes
mamamia
post Aug 10 2020, 09:36 AM

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Since they didn’t offer me replacement card, so, I can just ignore can continue to pay my IPP instalment till fully settle up.. but, anyone know if I still need to pay SST since the card is no longer useable.. my SST is expected to charge in Sep20
BabySteps
post Aug 10 2020, 11:25 AM

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QUOTE(mamamia @ Aug 10 2020, 09:36 AM)
Since they didn’t offer me replacement card, so, I can just ignore can continue to pay my IPP instalment till fully settle up.. but, anyone know if I still need to pay SST since the card is no longer useable.. my SST is expected to charge in Sep20
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Maybe you can call CS to check on the SST later this month.
I had to call twice cause the 1st CS gave wrong info.


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