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Credit Cards MACH by Hong Leong Bank Credit Card, The card that reflects your Lifestyle
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sj0217
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May 13 2015, 12:27 PM
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QUOTE(OKLY @ May 12 2015, 01:55 PM) How to know the status the application? Like for Citibank can call the Citiphone number and then type IC number it will automatically tell the status, anything similar for this Mach card? I have been doing this repeatedly since apply for Wise card last two week. Call this number 03-76268899, press 1, 3 3 1 then key in ic number and press 1 again, then you will know the result
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sj0217
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May 14 2015, 07:51 AM
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QUOTE(OKLY @ May 13 2015, 08:27 PM) I'm not sure about this, I'm a first time HLB customer, applied at the MACH branch in Paradigm Mall, was told to wait for 1 week.  Thanks, this helped. Still no record, not keyed-in yet maybe?  If there is no record found mean bank has yet to key in your detail into system.
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sj0217
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May 16 2015, 09:12 PM
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QUOTE(OKLY @ May 16 2015, 07:57 PM) Finally received SMS, application approved, now just to wait for it to be delivered. 12th May: Submitted application to salesperson in the evening 14th May: Received thank you SMS for credit card application 16th May: Received SMS stating application approved So fast??? Only 4 working days to be take, good for you My one took 10 working days This post has been edited by sj0217: May 16 2015, 09:18 PM
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sj0217
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May 16 2015, 10:43 PM
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QUOTE(prosibu @ May 16 2015, 10:34 PM) I just get the card today, wondering if how the annual fee waived? I was informed by the staff that 1st year waived and 2nd year onwards waived by calling to customer service. is tat true? Yes, first year us waived for new user Second year onward, you need to call, subject approval by management. otherwise, you need to pay it
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sj0217
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May 27 2015, 01:26 PM
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QUOTE(alexanderclz @ May 27 2015, 01:18 PM) sent my application on friday via email. wonder how long for them to process Normally 2 weeks but depend on bank I would say Some commented less than 2 weeks can get the card (applies via website), however, some even get the card after a month
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sj0217
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May 29 2015, 09:59 AM
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QUOTE(fruitie @ May 29 2015, 09:56 AM) For those with temporary pin can straight register for an online account. This is also applicable for people who applied from their branches. For people like me who has never gotten any PIN via mail, I will need to depend on the "opening savings account" method. I'm not sure about your case. I applied mine from Pavilion MACH permanent booth. Is this PIN can get from Branch actually?? Because I asked the staff yesterday and she look like don't know what is the PIN talking about... else, just call CS and request it?
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sj0217
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Jun 4 2015, 08:45 PM
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QUOTE(nubJeff @ Jun 4 2015, 07:33 PM) Anyone using HLB GSC credit card? Lol, I just applied..since it's there is no annual fees. For those using this credit card, can share your experience please  lol. Buy 1 movie ticket free 1 tickets, transaction need to be done on Thursday but movie day can be anytime Bought last week, no extra charge online booking fee, in the end only RM14 for two tickets
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sj0217
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Jun 4 2015, 10:32 PM
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QUOTE(nubJeff @ Jun 4 2015, 09:58 PM) Lol, not sure..the staff told me there is no annual fees for this card haha.. Mean only can get free 1 ticket on Thursday? What you mean by movie day?? Usually I go for movie only Wednesday and Saturday  I mean the date of the ticket for movie Transaction is needed on Thursday but you can buy other date for movie Example: booking a movie on this coming Friday/Saturday/Sunday which day you like, but in order to free 1 ticket, you need to book by today (Thursday) via GSC website, so mean transaction is done on Thursday
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sj0217
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Jun 5 2015, 08:32 AM
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QUOTE(nubJeff @ Jun 5 2015, 07:53 AM) I see, maximum only free 1 ticket? If I buy 2 tickets will get another 2 for free? Lol.. If no mistaken, applicable for free 1 only, you may try for it
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sj0217
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Jun 10 2015, 02:08 PM
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QUOTE(laymank @ Jun 10 2015, 02:04 PM) Is this a thread for MACH card or General HLB cards? This is about HL GSC credit card
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sj0217
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Jun 10 2015, 02:25 PM
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QUOTE(laymank @ Jun 10 2015, 02:18 PM) You might want to take this to a different thread. This topic is for MACH card only, though. I know what this thread is, just sharing because someone asking this card in this thread.
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sj0217
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Jun 12 2015, 05:44 PM
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QUOTE(zcs @ Jun 12 2015, 03:30 PM) Thanks for the advise! Thanks and I have change my statement date successfully  I was confused by the automated instruction and don't know how to get to speak to the CS directly. The first 3 choices that I wanted is not available. According to the CS, there's certain quota for each date, ended up taking the 4th choice as my new statement date. Just did request to change my statement date as well, CS said it can be 1st-5th of the month whichever you like Do you know effective immediately or the next day??
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sj0217
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Sep 22 2015, 08:24 AM
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QUOTE(red_scorpion @ Sep 22 2015, 01:09 AM) first two are doing survey to get the voucher. <-- I received twice within 1 week, hence I used 2 email address to do the survey and entitled for 2 voucher. third voucher is sent by them with title thanks for being our loyal customer, we are rewarding you with rm40 voucher. Maybe you should fast fast go update your email correctly I received too and updated immediately But I'm not MACH card holder, only Wise & GSC HL card, should be send to all HL user regardless type of cards I think
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sj0217
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Nov 24 2015, 04:17 PM
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  It's easy! Just open a Mach Money Box* at any Mach branches from 11am till 3pm or 6pm till 9pm. Promotion ends 30th November 2015. Disclaimer:
*Applicable to the 1st 500 successful Mach Money Box sign ups with a deposit of RM100 and activation of Hong Leong Connect plus Debit Card application. Product images are for illustration purposes only. Eligible for protection by PIDM.
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sj0217
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Jan 25 2016, 05:42 PM
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Applies the Mach card just now at Paradigm Mall, get to know that there is no card can be collected on the spot but will delivery to branch or office... System down at the moment, submitted by manually and process time within few working days I tot it is available card on the spot otherwise I will apply it at other branch
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sj0217
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Jan 25 2016, 07:05 PM
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QUOTE(fruitie @ Jan 25 2016, 06:25 PM) Maybe they have changed it.  Earlier Pavilion and Gardens have this. Last time they have provide on the spot ?? The staff said now IOI mall and MV got on the spot to collect the card service
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sj0217
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Jan 25 2016, 08:10 PM
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QUOTE(fruitie @ Jan 25 2016, 07:52 PM) QUOTE(cybpsych @ Jan 25 2016, 07:49 PM) i did mine at Gardens/MV. collected card on the spot. i suspect most instant card issuance outlets are at the midst of upgrading systems/card embossing to support pin&pay. oh, mean that even I go MV, they also may not able to issued card on the spot ?? Was thinking go apply again at MV branch on next the day since it can be collected card on the spot, but seem like this is not a good way to do so right ??
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sj0217
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Jan 25 2016, 09:50 PM
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QUOTE(fruitie @ Jan 25 2016, 08:35 PM) Have you applied in Paradigm or not? If yes, then wait for it. If not, then try at MV. Maybe they still allow. Last time when I applied in Pavilion, I also didn't get it on the spot, pending for approval from their HQ, I only got it the next working day. Supposedly if nothing happened that time, I will get it on the spot. I see, alright will wait for it then
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sj0217
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Jan 29 2016, 06:57 AM
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QUOTE(intrepidity85 @ Jan 28 2016, 11:00 PM) i want to change category but it says effective only on april.. not immediate effect? It will be effective during the next NEW quarter To swap just wait for the next quarter to start over and unclick the previous category, and click on another category the customer prefers before the new quarter starts.
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sj0217
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Jan 30 2016, 08:44 AM
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My Mach application is approved 2 days ago and I now can see it linked to my banking account
Just checking, 1) do I need to re-submit for SMS Alert again ? Based on the form, it only required to tick what type of credit card (MC / Visa & etc) since I have submitted for my Wise card before
2) Is the statement date is same with other HL credit card like yours? Otherwise, will required change statement date
Waiting branch to call for pick up the card, hopefully it will reach by next week...
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