dude, I don't think that message is relevant. Mine also have the same message, but the internet connection is fine, no disconnection for the past 2 weeks.

what kind of error message you get at the login page when you try to connect? From other member's post, something like "Authentication Failure"?

Hi all, Yesterday is my maxis home fiber 10M installation date. But TM technician told the Maxis technician that my area has very high noise interaction, around 45 dB (reasonable is around 25 dB or below) after fiber cable testing so they stop all the work. They just told me they will inform their management regarding this issue.

Anyone here has facing similar issue ?

that message is relevant... if you're surfing, it'll hang... confirm by the maxis support, router problem... already open a report for me but never come back as promise

you don't feel it because it's disconnected a few seconds only, then up again... after 5 minutes or so, down and up again

i am retrieving report from overseas, and the frequent downtime(albeit a few seconds) means failure to retrieve a report due to loss of signal

which area is that? share with us

noted. anyway i found this diagram from a unifi thread, should apply to us as well (and helps clarify the installation process too)

i don't believe it's relevant, I've been doing continuous streaming if there's disconnection, I would notice. But I don't face it, even though with the message printed.

If there's one thing I learn from experience with TM, P1 customer service is that helpdesk are mostly idiots who go through a standard checklist, half the time they don't know what they are talking about.

So again...what is the error message you faced at the login page?

This post has been edited by gogetter83: Jul 11 2012, 12:17 PM

PP 4, Taman Putra Prima, Puchong


This post has been edited by chenglong: Jul 11 2012, 12:22 PM

change a different router to end your misery... rage in here won't help much

any recommended and proven router used by current maxis ftth user? hope u guys can give some inputs

but the voip phone still need to hook to the thomson router rite?

bro, the guide u posted in the other maxis ftth thread works for landed installations too right?

hmm... ... i thought I could help a fellow subscriber, but you not seem interested...no point taking it out on me... like another forumer said, you could get another router and end your misery, but that causes money too...

Or better yet, just cancel subscription and complain to SKMM lor...

help? how u help? got problem said no problem?

r u teaching me to hypnotised myself?

sorry, not interested to hypnotise myself like u

my connection no problem. your connection got problem, i'm not saying you are imagining the problem.
From what you describe, maxis also being incompetent and not getting back on the solution to you as soon as possible.

So, i'm interested to know the detail of the problem, that's why i'm asking you what other error messages you are facing. This is a technical forum, so we discuss on the problem and probably can suggest some solution. If sendiri can solve the problem, at least you don't need to wait for the helpdesk idiots to get back to you right?

that's my intention. I couldn't care less about maxis reputation, I only want to get my money's worth from my service. You want that too, right?

I'm thinking technical here, the xDSL error message, I too have it, but my connection not affected. So, there's must be other error message that I don't have but you have it. That unique error message could indicate what's the problem in your connection and maybe can fix sendiri instead of waiting for the stupid maxis to get back to you on a solution.

I do give hell to Maxis if my router is a problem, I don't want to buy another router to fix the problem. Why should I spend more money to fix a problem that supposedly the responsibility of Maxis? That's why I didn't suggest to replace the router first unless last resort.

gogetter83 is right..this is a forum to discuss, not to rage n curse for the problem that not everybody is facing..
if you wanna do that, take it to the maxis..we here are trying to help each other out on issues that we know n can tackle it down..
u cn be an IDIOT on ur own way..some forumner here is good at technical issues, or maybe an IT expert..
their help n suggestions are very helpful..
when somebody try to help you, you accept..pass or fail is it the other story..
some methods might work to some people, but some might not..
in this situation now, every inputs, ideas is very helpful in order to rectify these problems..
if u think u are good enough, then dont mess around here!!

Bro, anyone stratified with Maxis 10Mbps to download QVOD movie ?

I still hang a leg since they haven't come to install.

Unify vs maxis which 1 good.... to download QVOD.

My one is OK around 25.. just near by u... im in pp5

Well said

mine not good..so bad.

I waiting maxis reply now if any further action..

thanks..coz somebody is a totally idiot..but call others an idiot..