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Maxis The Official Maxis FTTH Thread | v2, Maxis Home Fibre Internet, from RM138

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kenjixx
post Jul 11 2012, 02:04 PM

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QUOTE(jetwash @ Jul 11 2012, 12:50 PM)
bro, the guide u posted in the other maxis ftth thread works for landed installations too right?
*
yupe it works for landed installation..
I am staying in a landed property too.. so far it's working great with far less down time and more room for customisation (downloading with router is damn awesome laugh.gif )



jeremy05
post Jul 11 2012, 02:11 PM

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QUOTE(big2me @ Jul 11 2012, 01:26 PM)
Bro, anyone stratified with Maxis 10Mbps to download QVOD movie ?

I still hang a leg since they haven't come to install.

Unify vs maxis which 1 good.... to download QVOD.
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QVOD movie download can reach up to 1.1MBps, but not single task, but multitask. normally i wont get 1.1MBps for single task, but around 500KBps to 600KBps, but if i multitask, can reach up to 1.1MBps in total.
jetwash
post Jul 11 2012, 02:13 PM

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QUOTE(kenjixx @ Jul 11 2012, 02:04 PM)
yupe it works for landed installation..
I am staying in a landed property too.. so far it's working great with far less down time and more room for customisation (downloading with router is damn awesome laugh.gif )
*
haaa will try too.. although my wife insists she wants to use the voip from time to time doh.gif

still waiting for my installation at 2.30 pm. no sign of the installers yet
Haruji Sora
post Jul 11 2012, 02:19 PM

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Applied late sad.gif Missed out the old promotion now stuck with a more expensive and lesser free calls package sad.gif
krel89
post Jul 11 2012, 02:30 PM

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QUOTE(Haruji Sora @ Jul 11 2012, 02:19 PM)
Applied late sad.gif Missed out the old promotion now stuck with a more expensive and lesser free calls package sad.gif
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hehe.. sory to hear that~
danieltay
post Jul 11 2012, 02:31 PM

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QUOTE(gogetter83 @ Jul 11 2012, 01:11 PM)
my connection no problem. your connection got problem, i'm not saying you are imagining the problem.
From what you describe, maxis also being incompetent and not getting back on the solution to you as soon as possible.

So, i'm interested to know the detail of the problem, that's why i'm asking you what other error messages you are facing. This is a technical forum, so we discuss on the problem and probably can suggest some solution. If sendiri can solve the problem, at least you don't need to wait for the helpdesk idiots to get back to you right?

that's my intention. I couldn't care less about maxis reputation, I only want to get my money's worth from my service. You want that too, right?

I'm thinking technical here, the xDSL error message, I too have it, but my connection not affected. So, there's must be other error message that I don't have but you have it. That unique error message could indicate what's the problem in your connection and maybe can fix sendiri instead of waiting for the stupid maxis to get back to you on a solution.

I do give hell to Maxis if my router is a problem, I don't want to buy another router to fix the problem. Why should I spend more money to fix a problem that supposedly the responsibility of Maxis? That's why I didn't suggest to replace the router first unless last resort.
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okok, paham... sorry misintepretation... but i do not see any other message on the event log before or after the "xDSL linestate down" message

so how to solve sendiri leh... tan xi wo
gogetter83
post Jul 11 2012, 02:34 PM

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QUOTE(danieltay @ Jul 11 2012, 02:31 PM)
okok, paham... sorry misintepretation... but i do not see any other message on the event log before or after the "xDSL linestate down" message

so how to solve sendiri leh... tan xi wo
*
no problem...ok, you know the Internet connection page? The one you put in dialup username and password? When you fill in the dialup details and connect, do you get any error message?
Haruji Sora
post Jul 11 2012, 02:41 PM

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I just applied yesterday and went through the first page for information and found out about the public IP thing that you need to call up Maxis and ask.

Maxis will convert your private IP to the dynamic IP with no extra charge?

Cause I need dynamic IP to port forward CCTVs and stuffs.

Was thinking of a network setup this way. Any sifu want to clarify that it will be workable?

(PS: Landed Property)

Fiber from outside (to home exterior wall) --> (FTB?) --> To Living Room (BTU?) --> Living Room contains Maxis Router, DECT phone etc...

From Maxis Router/Modem --> LAN Cable --> Linksys WIFI Router (located in 2nd floor back room) --> LAN connection to Desktop PC / CCTV DVR / etc
Mac Man @ LYF
post Jul 11 2012, 02:41 PM

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Share with us guys.

Two weeks ago I applied for the Home RM118 10MB promo at Giant Kota Damansara (3rd party Maxis partners).

The lady that sign me up told me I just need to wait 1 week for installation, I assume they got some "special connection" inside Maxis, can get my boardband install in 1 week.

After 1 week, no one call me, after 2 week still no one call me. After repeating bashing Maxis on Maxis forum, email, Twitter & call centre, I found out today that my application not even being process.

Finally someone from Maxis inform me the 3rd party Maxis partner that I register the RM118 with did not submit my documents. I then call up the partner, they said they have submit to Maxis 2 weeks back. Lame argument, blaming each other.

I giving Maxis last chance, just went to Maxis Taman Tun register for the RM138 promo, being told latest in 2 weeks time I will get call. The person that register me check my address, mention all is ok.

If after 2 weeks still tak ada, going to Unifi for sure.

The form mention Maxis 10MB will be cap to 100GB soon, Unifi 10MB already cap to 90GB, so so for both.

Lesson learn - DO NOT apply Home boardband at 3rd party Maxis partners, just use them to pay bill & get replacement sim card.

sweat.gif
jetwash
post Jul 11 2012, 02:42 PM

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wow, maxis guy right on the dot at 230 pm.. tm guys just one minute later haha

update 3.10pm

took them more than 10 minutes to drill the hole. hopefully it's just concrete and they didn't hit the pipes or anything.

thomson router already switched on. only 4 bars on windows 7, 12 feet away. my u mobile mifi can get full 5 bars haha. oh well..



Added on July 11, 2012, 2:43 pm
QUOTE(Mac Man @ LYF @ Jul 11 2012, 02:41 PM)
Share with us guys.

Two weeks ago I applied for the Home RM118 10MB promo at Giant Kota Damansara (3rd party Maxis partners).

The lady that sign me up told me I just need to wait 1 week for installation, I assume they got some "special connection" inside Maxis, can get my boardband install in 1 week.

After 1 week, no one call me, after 2 week still no one call me. After repeating bashing Maxis on Maxis forum, email, Twitter & call centre, I found out today that my application not even being process.

Finally someone from Maxis inform me the 3rd party Maxis partner that I register the RM118 with did not submit my documents. I then call up the partner, they said they have submit to Maxis 2 weeks back. Lame argument, blaming each other.

I giving Maxis last chance, just went to Maxis Taman Tun register for the RM138 promo, being told latest in 2 weeks time I will get call. The person that register me check my address, mention all is ok.

If after 2 weeks still tak ada, going to Unifi for sure.

The form mention Maxis 10MB will be cap to 100GB soon, Unifi 10MB already cap to 90GB, so so for both.

Lesson learn - DO NOT apply Home boardband at 3rd party Maxis partners, just use them to pay bill & get replacement sim card.

sweat.gif
*
you should insist on the 118 price man! you still have the carbon copy of your 1st application right?

This post has been edited by jetwash: Jul 11 2012, 03:12 PM
Mac Man @ LYF
post Jul 11 2012, 02:46 PM

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I have that copy, I did try to make noise just now, but the person told me if I complaint, they will focus on investigating the issue with the 3rd party partner rather than my application.

I will have to wait for the 3rd party partner to submit my documents again to Maxis, even longer waiting time.

So the fela just now advice me to complaint to billing department after I get the boardband install, so I will do that.
jeremy05
post Jul 11 2012, 02:49 PM

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From: kuala lumpur


QUOTE(Mac Man @ LYF @ Jul 11 2012, 02:41 PM)
Share with us guys.

Two weeks ago I applied for the Home RM118 10MB promo at Giant Kota Damansara (3rd party Maxis partners).

The lady that sign me up told me I just need to wait 1 week for installation, I assume they got some "special connection" inside Maxis, can get my boardband install in 1 week.

After 1 week, no one call me, after 2 week still no one call me. After repeating bashing Maxis on Maxis forum, email, Twitter & call centre, I found out today that my application not even being process.

Finally someone from Maxis inform me the 3rd party Maxis partner that I register the RM118 with did not submit my documents. I then call up the partner, they said they have submit to Maxis 2 weeks back. Lame argument, blaming each other.

I giving Maxis last chance, just went to Maxis Taman Tun register for the RM138 promo, being told latest in 2 weeks time I will get call. The person that register me check my address, mention all is ok.

If after 2 weeks still tak ada, going to Unifi for sure.

The form mention Maxis 10MB will be cap to 100GB soon, Unifi 10MB already cap to 90GB, so so for both.

Lesson learn - DO NOT apply Home boardband at 3rd party Maxis partners, just use them to pay bill & get replacement sim card.

sweat.gif
*
my friends also register at 3rd party maxis partner center, they got late installation date than me(online register from maxis website)... brows.gif
Mac Man @ LYF
post Jul 11 2012, 02:51 PM

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QUOTE(jeremy05 @ Jul 11 2012, 02:49 PM)
my friends also register at 3rd party maxis partner center, they got late installation date than me(online register from maxis website)... brows.gif
*
Means maxis 3rd party partners really fail in effectiveness, maybe their commission is not lucrative as Unifi, so they also react slower.

doh.gif
danieltay
post Jul 11 2012, 02:54 PM

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QUOTE(gogetter83 @ Jul 11 2012, 02:34 PM)
no problem...ok, you know the Internet connection page? The one you put in dialup username and password? When you fill in the dialup details and connect, do you get any error message?
*
dun get you? is it 192.168.1.254?

i do not dialup manually wo... auto dialup mah
ryudell
post Jul 11 2012, 02:56 PM

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apply through Dr Pitchard..sure no problem 1
Mac Man @ LYF
post Jul 11 2012, 02:57 PM

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QUOTE(ryudell @ Jul 11 2012, 02:56 PM)
apply through Dr Pitchard..sure no problem 1
*
Mind showing his topic?

I tried searching Dr Pitchard in Member List, no result.
jetwash
post Jul 11 2012, 03:00 PM

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DrPitchard

http://forum.lowyat.net/index.php?showuser=104226

he's based in maxis klcc. see what he says on your application and your right to get the 118 price

This post has been edited by jetwash: Jul 11 2012, 03:01 PM
Music Mania
post Jul 11 2012, 03:00 PM

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QUOTE(ryudell @ Jul 11 2012, 02:56 PM)
apply through Dr Pitchard..sure no problem 1
*
Applied with a 3rd party Maxis partner, then resubmitted with Dr Pitchard just to be sure. laugh.gif

QUOTE(Mac Man @ LYF @ Jul 11 2012, 02:57 PM)
Mind showing his topic?

I tried searching Dr Pitchard in Member List, no result.
*
Here's his profile: http://forum.lowyat.net/index.php?showuser=104226
alonso33
post Jul 11 2012, 03:33 PM

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anyone facing problem that thomson auto rebooting? What 'Kernel warm restart'?
gogetter83
post Jul 11 2012, 03:35 PM

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QUOTE(danieltay @ Jul 11 2012, 02:54 PM)
dun get you? is it 192.168.1.254?

i do not dialup manually wo... auto dialup mah
*
OK, let's see...

1. On your browser, go to 192.168.1.254
2. On the main page, you'll see a section "Broadband Connection"
3. Click on eInternet.
4. Under the Maxis Logo, click "details"

Can you screenshot this page and paste it here? blackout your PPP username (so that no one can misuse it.... smile.gif )

This post has been edited by gogetter83: Jul 11 2012, 03:37 PM

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