Went for my 2nd service at odo 7000km @ Mutiara Damansara SC.
1. Regarding about the grounding whether will void warrany
- SA told my wife that this will void warranty cause it will disrupt the electrical circuit of the car and also part of modding. Isn't grounding helps to stabilize the electrical/curcuit running? And this couldn't consider modding.
I have heard even more ridiculous matter on warranty from other manufacturer so I suppose Proton is just following generally accepted industry practice.
2. Alignment/Camber
- Warranty not covered cause SA said alignment/camber easily gets out of alignment and always use. Couldnt hear properly what he tryin to say (on the phone with SA, wife took the car for service). IDK about that but can some one enligthen me about this ? Then why the heck absorber gets warranty which every sec gets abuse when your car in motion? But i got that fixed outside, which my camber lari minus 1.0!!
Hit a side curb and shock absorber is still intact but alignment can be off. Hence no warranty.3. Change OCV which my exora bold had the recalled from Proton
- Fixed that sameday.
4. Sounds from the engine during idle or slowing down (like marble sounds)
- They couldn't figure out the problem and want 1 - 2 days to figure out. Told my wife forget about it, reschedule it for the check.
5. Passenger front seat making sound.
- THey couldn't fix it in time. KIV.
6. Engine Oil
- I bought my own oil (Mobil 1 5w-50 synthetic) to change but SA do not want to use it cause they do not allowed it. I respect that. Then i'll ask them to use Syntium 1000 but he only give me Syntium 800. I asked why and he said that Syntium 1000 is too thin and will damage your car engine. Im was speechless on the phone and don't wanna to argue with him about vicosity of the oil because i dont think he understands them. You do not need a rocket scientist to figure it out.
I am also speechless how come people don't bother read their car manual and start blaming others? IMO, that mechanic is well trained and doing you a favor by telling you while Syntium 1000 15W50 can be used, it is a lousy choice. And if he uses Syntium 800 10W30, then he is very well trained and you should be happy to have met him. Well, here;s my report of my 2nd service @ Mutiara Damansara SC.