wow...awesome !!!

Well done for Naza Kia!

above aldy explained many times in FnF thread but other fan boys can't accept it... they keep using suck after sales service as a point for bashing... they thought naza is same like 10 years ago...

cant blame them...brand name, thrust arent built in a nite...

this should be posted on the KIA Malaysia Facebook page on the good after sales service they are providing

totally agree..

If you're expecting the govt to reduce tax on imported cars, then good luck brader. That will never happen as it is, Dr. M is already whacking the govt for not protecting Proton enough so if they reduce tax .....

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Added on July 18, 2012, 5:49 pmRain X and these type of solutions can cause higher wear and tear on your wipers. I did the mistake of applying on my car and had to change the wipers more quickly as the rubber gets eaten up quickly. That's my observation so be careful.

This post has been edited by CarFan: Jul 18 2012, 05:49 PM

Share your experience in the Toyota Camry and Honda Civic threads.

http://forum.lowyat.net/topic/2213154/+320

http://forum.lowyat.net/topic/1941075/+1360



This post has been edited by cybermaster98: Jul 18 2012, 06:02 PM

Dude, this is only the first and rare situation, you haven't faced the other side of KIA service, stay tune!

Your is 90km, me lagi power 150km when i collected my car, may be from port klang to puspakom somewhere,then found there no place to park then drove to kl, who knows kl puspakom machine rosak so drive back to klang, so end up 150km lo, i think only huh

No offense but I'm more inclined to believe that KIA stepped in themselves to handle the problem rather than NAZA, which is still good because they pay attention to customer needs.

Peugeot is handled by Nasim which is also part of Naza but look at the number complaints they have, very unbecoming for a European marque.

So good job KIA.

Nasim and Naza Kia different set of ppl, although same parent company. Maybe one have more will to perform, another not.

And also, they must have checked with Kia if they can deliver the amp in short time, if not the showroom unit will be sitting duck for 3mths oso no good.

Bro, ive had a Kia in my house since 2006 and its still being serviced at Kia. It was due to this that i dared to leave Toyota and get a Kia myself.

If u read my previous posts, ull see that i too have experienced really good service at Kia. My rear shock absorber seemed a bit bouncy to me. So i informed Kia and they just changed both sets of shock absorbers FOC under warranty although nothing was wrong with it. I also complained about squeaky wipers and that too was changed FOC although wipers are not covered under warranty. Although my wipers are still squeaky, they have now ordered the entire wiper arm assembly to change for me. But i think the problem lies in the windscreen itself which is probably due to some cleaning agent. My front driver's side power window was a bit 'rough' going up and they changed the motor FOC although i now realise that the 'roughness' is not really rough but normal.

On my last visit, i complained about a bad smell coming from the aircon for the first 5 secs after a cold start. They immediately serviced the aircon, replaced the gas and oiled the compressor. All FOC although this aint covered under warranty. They also did a free allignment and balancing on 2 occasions. Once when i complained about a jumpy steering issue and the second time was this week when i went into a pothole. Again, both not supposedly covered under warranty but still done FOC.

In all my 9 years with Toyota servicing at numerous SC in Johor, Melaka, Selangor, Perak and Penang, ive never experienced this level of service. Yes Kia has some way to go before they can match Toyota but im very sure they are on the right track now and its being proven day by day. Check out the Kia Forte thread if you still doubt.

This post has been edited by cybermaster98: Jul 18 2012, 08:07 PM

Bro, what is the last 4 digit of ur SA phone number? I'm so afraid that you agent is same as mine as I have just done my booking and I require him to register my plate number as well.

I've stay tuned with naza kia sc since 2.5 years ago...
How long I need to wait more ???

it's ok bro, don't want to 'jolok sarang tebuan' let them enjoy their ride and we enjoy our ride.


Maybe you had bad experiences with Naza Kia before, care to share? I admit that previously my perception about KIA & Korean cars was not good. I took a leap of faith when deciding to own K5 just because of its good look but now I truly believe that KIA and Naza Kia have improved tremendously & they are challenging the japanese now in terms of quality of their cars and their customer services.

I disagree with you. Please give credit where credit is due. The authorization came from Naza Kia HQ in KL, they contacted me not long after I emailed them to let me know that they have decided to replace the part from the showroom car. The service centre still needs to file a claim to KIA for the new amp.

They even called me just after I collect my car to check if everything is ok and ask me to contact them directly if there are any problems.

Don't worry la mine also more than 100km

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Added on July 18, 2012, 9:03 pmToday saw one bright silver k5 at federal when I was driving towards klang direction, I flash that car with high beam, is the owner here?


This post has been edited by feng yun: Jul 18 2012, 09:03 PM

Hi, im going to be a proud owner of K5! Tday my SA called me saying that on this 23rd the car will be ship to Kuching, Sarawak. Waited for abt 2 months for it. I need somE help, my SA told me that the shipment will consist of 2 white, 1 silver, and 1 that new colour. And he said, I will be given the VIP speciality to choose which colour i want as soon as the cars arrive. So, since you all already view the K5 on the road, which colour suit BEST and Outstanding for K5. Thank you

Its a decision ull have to make yourself. Ull get owners here telling u all 3 colors are good so pointless to ask.

But in my opinion, the Bright Silver is the easiest to maintain. Not washing for 3 weeks is fine and isnt noticeable. Plus if ure in an accident, its the easiest color to match. Also, the silver has this brilliant shade of color when parked under a night street light. Looks very classy and surely is a standout even during the day with the DRL's on.

The Pearl White is also good but somehow i feel it doesnt show off the car enough. The Optima Pearl is slightly different from the Toyota version which i prefer.

But i think the Optima doesnt look good in dark colors because the car has got a really good design and good designs go well with lighter colors. Also makes the sports rims stand out.

Agree with u. My opinion, silver is too common, so I go for white. Like u say, pearl white bring out the good design of K5.