This thread is very poisonous!

Anyway, I just got back from Naza Kia Melaka to view the K5. They have 3 units on display (2 silver, 1 white). I requested for test drive but was told to come back around 6pm because the guy in charge for the test drive was away. Can't wait to test drive this K5!

Does anyone here have experience buying K5 from Public Star in Seremban?

received my light graphite K5 today after booking last week very happy and satisfied with the car anyone here from Melaka?

DJSoo can you please add me to the list, TQ

This post has been edited by atambo: Jul 10 2012, 12:24 AM

saw some heads turning when I was driving to office just now

haha so if I see another K5 in Melaka on Thursday, that will probably be you it's hard to see any K5 in Melaka, still a rare species here

filled in full tank for the first time just now and the distance to empty shows 761km

What is the trade-in value of the Nexen tyres?

Anyone having problem with K5 speakers? Yesterday when I was driving back to Melaka from KL, I was listening to the radio, suddenly the speaker stopped working, no sound at all coming from the speaker. I changed the input to cd, aux in or BT (iphone), still no sound.

Anyone has encountered this problem?

no sound at all coming from the speakers. I'm sending my K5 for 1st service today, hopefully they can fix the problem, feel very sleepy driving without the radio/cd

Just been told by the service guy that they suspect the problem is with the amplifier. They will order a new amp, and replace it under warranty.

I've actually tried that method before (on/off the car), and the weird thing were every time I turned the engine on, the speaker would function for about 5 to 10 seconds before it became completely silent again. But for these to happen, the head unit must already be turned on before turning the engine on.

The service centre already ordered a new amplifier but unfortunately, because the amp is not in stock, it needs to be ordered from Korea. I was told it might take up to 3 months Is this true?

What a pity, cannot enjoy the infinity speaker

i really hope that's the case, the 3 months waiting time is the max time, hopefully the parts will arrive earlier.

What is the best way to contact Naza Kia HQ? I intend to contact them directly, maybe that way can expedite the delivery of the parts?

Just want to share the story about my previous problem regarding no sound coming out from the speakers. I had the problem last Sunday, sent my car for 1st service on Monday and made a complaint about the problem at the service centre. I was told the amplifier was the culprit & they needed to order the amp from Korea since Naza didn't stock that particular part. I was also told that it could take up to 3 months for the part to arrive.

So yesterday, I wrote an email to Naza Kia Client Management Division, asking them if there was any way that they can expedite the delivery of the amplifier. About an hour later, I received a call from a nice lady, telling me that they have received my email and will sort out this problem as soon as possible. Not long after that, I received another call, this time from the service centre, telling me that they have received authorization from HQ to replace the broken amplifier with amplifier from the showroom car. Then when the new amplifier arrive, they will put back into the showroom car.

This morning, I sent my car to the service centre and just now, I've collected my car, with the problem solved

I would like to applaud Naza Kia Malaysia for very fast response This is the kind of customer service that will definitely put a smile on customer faces. I hope they will maintain this level of customer service, so more and more people will consider Kia when buying a new car. Good job Naza Kia Malaysia

it's ok bro, don't want to 'jolok sarang tebuan' let them enjoy their ride and we enjoy our ride.


Maybe you had bad experiences with Naza Kia before, care to share? I admit that previously my perception about KIA & Korean cars was not good. I took a leap of faith when deciding to own K5 just because of its good look but now I truly believe that KIA and Naza Kia have improved tremendously & they are challenging the japanese now in terms of quality of their cars and their customer services.

I disagree with you. Please give credit where credit is due. The authorization came from Naza Kia HQ in KL, they contacted me not long after I emailed them to let me know that they have decided to replace the part from the showroom car. The service centre still needs to file a claim to KIA for the new amp.

They even called me just after I collect my car to check if everything is ok and ask me to contact them directly if there are any problems.

Hi bro, I'm from Jasin, Melaka. Naza Melaka branch didn't offer me anything, so I went to Seremban and got RM 3k discount, 40% discount for tinting and car delivered within 4 days. Which part of Melaka are you from?

The car mileage was about 100km. Another good thing about them is they also have a used car shop next to the showroom, which is under the same company. So if you're trading in your old car, they can offer very good trade-in value. I shopped around & they offered me the highest trade in value for my 2011 Exora. So together with the discount, I believed I got a very good deal from them.