Yeah, you've the same problem as I do right now. And it was already 3 weeks since I called the TmNut's Customer Interaction Centre and the technician they sent 4 days ago sucks in such a way that he cannot even figure out that it is my phone cable from the telephone pole to my house that's the one causing my SNR Margin so low and my Line Attenuation that high. Addition that I told him I've got a lot of "errored seconds" and "CRC errors" and all these are caused by the phone cable from the telephone pole. Yet, he convinced me that my line won't get disconnect anymore after he'd just changed a new telephone socket for me.
Few minutes after he left my house, I dc-ed. The next day, my line dc-ed even worse that every 20 minutes I need to turn on and off my modem just to reconnect. So I got fed up and called the TmNut's Customer Interaction Centre again. The operator told me to make an appointment with the technician again.
So, I made it today morning, called them up at 10.30am and the operator told me that the technician will come and fix my line before 12.00pm. I waited till 2.00pm and the technician didn't show up. I called the operator again and he told me the technician had too many appointments today and that he needs to come to my house another day.
Woo-hooo, what a nice service TmNut provides me, and of course, us, the TmNut's streamyx users.
Well, I'm gonna call and "bang" them up again this Thursday, so that they will send a technician to my house and fix my fcuking damn line. I will bug them. Bug them. Don't worry.
This is my current internet connection status. You can enjoy looking at the errors. =)
This post has been edited by leelc99: Apr 30 2007, 10:35 PM