So all I have to do is call TMNut and get them to replace the cables to my house?

Yah, that is also if they want to. Trust me, they won't come and fix your line as early as you think, why? Because I'm also a victim of such case now. I called TmNut for nearly a month now. And, they didn't even bother to request a technician to my house to fix my line. Well, a technician do came, changed my phone socket and went off. Few minutes later, I dc-ed again.

So, I called 100 and reported a phone cable fault and the operator told me a technician will call me and confirm with me the day, date and time to come to my house. Still waiting..

You can:-

1. Call 1-300-88-9515 and report your case to them and wait till you get fed up.

2. Call 1-300-88-9515 and report your case to them and call 100 for technical assistance.

This post has been edited by leelc99: May 7 2007, 02:27 PM

erhh.. how do i check the margin?? i m using the modem provided by tmnuts.. its Riger something something..

i just got it last 2 week.. streamyx in a box modem



finally know how 2 see the snr margin.. what do u think of the result?

This post has been edited by mugenz: May 8 2007, 07:07 AM

It looks bad to me..

Tis sukz. I called TMNut and had them reset my port. Now my connection speed stays around 800+kbps, but it d/cs often. Aaarh!

your line is not stable, thats why u still facing dc problem
cable TM problem,

@v1n0d:
Same problem as mine as I told you. No point calling 1-300-88-9515 as they cannot fix your problem. They'll just do something stupid and call it a day. It's your line's problem. Ask some experts around and you'll get to know why.

---

Added on May 11, 2007, 1:38 pmYou are having high line attenuation and low SNR margins too. Same problem as me and the rest. Telephone cable problem. If you're facing any frequent disconnections that is.

This post has been edited by leelc99: May 11 2007, 01:38 PM

juz wondering how u guys tell the guy in 100 so that they will change the cable for u..
coz i dun think they will simply change the cable if phone is workin properly and did not have any noise.... and bout the snr stuff, do they actually know it???
im facing frequent disconnection too nowadays, but my phone have no noise (it had earlier but i called 100 and the telekom guy came n said its the phone problem, and so he changed the phone, now the phone line is clear without noise) but i still face frequent disconnection....

i m aware of dat.. so wat are the solutions to it?? report 100??

i did some check own my lines.. actually my line is divided into 10 lines .. i guess dat's the main cause??

All that's all. You've just got to find a solution to every problem, right?

And I suggested calling 100 and have them check your line. I'm suggesting this solution is because I am also having this frequent disconnection problem.

@Togepy: They know more than you think of what they know. They know what is SNR Margin, Line Attenuation. Well, at least the technician that came to my house and checked the line knows about those.

And I think they are doing a better job than Streamyx's Technician. Fyi, Streamyx's technicians and TmNut's technicians are different, in sense of level =) (Play too much DotA).

Well, it's all up to you. Sit down and cry about your frequent disconnections or call up 100.

This post has been edited by leelc99: May 12 2007, 10:26 AM

Whats the best adsl modem that can check all this info ?

Mine doesn't ....

are you sure??
please state your modem here?

hi .. all , can give some comment on my line pls



Local Tx Power: 11.95 dB
Remote Tx Power: 15.96 dB
Local Line Atten.: 56.5 dB
Remote Line Atten.: 31.5 dB
Local SNR Margin: 14.0 dB
Remote SNR Margin: 12.0 dB



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1300xxxxxx call that crappy operator only ask u make new connection and unplug ur cable and plug it back only. i call 100 they ask me call 1300xxxx??
damnit my line not stable since 3 week ago keep dc every 5 min cant DOTA.

i cant surf my streamyx..my YM and skype online but cant surf...how to resolve a??anyone?

did you put the dns server or not??
it should be 202.188.0.133
202.188.1.5

already loo..actually the real problem is here
http://forum.lowyat.net/topic/457790

please dude..help me out

How is this??

Item Downstream Upstream Unit
SNR Margin 7 1 9 dB
Line Attenuation 57 31 dB
Data Rate 1280 512 kbps

wow...quite bad line i should say...check ur cable first before activate next time...

Hmm, i also duno..How to check? The agent also nv say anything bout cable problem as i can online for an hour without problem