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 -= myforte - naza kia forte owners club =- V12, Leaves You Speechless

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Optimus2810
post May 23 2012, 04:17 PM

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QUOTE(jscleong @ May 23 2012, 03:55 PM)
They promise me that they will arrange technical people to call me to setup appointment to look into my car about the noise of wind blowing in the car in 1 or 2 weeks time but no one call me. So, I called them last Friday and they told me will get the service advisor in charge to call me back immediately. I ask him why must takes them so long to set an appointment with the technical people. He told me because the technical people is having training in Korea. They only have one team running around M'sia.  doh.gif 

Until today, no one call me. Beh tahan!! My hubby fix the problem by himself in less than 1/2 hour. Actually he's working for another car company and he knew why and where the noise come from. We just want the Kia to fix their problem and not to void any warranty because the noise was start from the day i got my car. I've hint the service advisor that the noise come from windscreen and he insist is from engine and door. That's why they need the specialist technical team to solve it. OMG! So simple thing also can't fix it.

The Kia Red Cube Service Centre is really really unexperience, lack of knowledge and very poor service. Don't ever go there. vmad.gif
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Yeap ! I had my first 1000km service at Red Cube too and yeap they are damned slow and not able to fix a very small problem for me as well sad.gif . They took 2 hrs plus for a normal service which is ridiculous to me shakehead.gif .

However, I would have to admit that they really have a beautiful show room and a very comfortable waiting area for kia owners to rest while waiting for their cars.

My opinion is; if you just want to get a normal service (no technical problems needed to get fixed) and you get plenty of time to spend then no harm to try Red Cube at PJ, you will enjoy the environment there smile.gif
absorb-d
post May 23 2012, 05:06 PM

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QUOTE(jscleong @ May 23 2012, 03:55 PM)
They promise me that they will arrange technical people to call me to setup appointment to look into my car about the noise of wind blowing in the car in 1 or 2 weeks time but no one call me. So, I called them last Friday and they told me will get the service advisor in charge to call me back immediately. I ask him why must takes them so long to set an appointment with the technical people. He told me because the technical people is having training in Korea. They only have one team running around M'sia.  doh.gif 

Until today, no one call me. Beh tahan!! My hubby fix the problem by himself in less than 1/2 hour. Actually he's working for another car company and he knew why and where the noise come from. We just want the Kia to fix their problem and not to void any warranty because the noise was start from the day i got my car. I've hint the service advisor that the noise come from windscreen and he insist is from engine and door. That's why they need the specialist technical team to solve it. OMG! So simple thing also can't fix it.

The Kia Red Cube Service Centre is really really unexperience, lack of knowledge and very poor service. Don't ever go there. vmad.gif
*
think my radio reception also quite poor, it breaks on and off


Added on May 23, 2012, 5:12 pm
QUOTE(little_orc @ May 17 2012, 06:26 PM)
Forte : 33-2380

Please check here, bought from him.

http://forum.lowyat.net/topic/1642096
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does dropping in the air filter void the warranty terms etc etc?

This post has been edited by absorb-d: May 23 2012, 05:12 PM
benedictHHH
post May 23 2012, 05:44 PM

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Hi guys... a few weeks ago i placed an order for Kia Forte 2.0 SX Titanium Silver.

But until now , the sales agent still cannot confirm with me when my car will arrive ? sad.gif

Any of u guys placed an order this month ? How long is the delivery ?

Thanks ! smile.gif
eddycmc
post May 23 2012, 06:00 PM

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QUOTE(jscleong @ May 23 2012, 03:55 PM)
They promise me that they will arrange technical people to call me to setup appointment to look into my car about the noise of wind blowing in the car in 1 or 2 weeks time but no one call me. So, I called them last Friday and they told me will get the service advisor in charge to call me back immediately. I ask him why must takes them so long to set an appointment with the technical people. He told me because the technical people is having training in Korea. They only have one team running around M'sia.  doh.gif 

Until today, no one call me. Beh tahan!! My hubby fix the problem by himself in less than 1/2 hour. Actually he's working for another car company and he knew why and where the noise come from. We just want the Kia to fix their problem and not to void any warranty because the noise was start from the day i got my car. I've hint the service advisor that the noise come from windscreen and he insist is from engine and door. That's why they need the specialist technical team to solve it. OMG! So simple thing also can't fix it.

The Kia Red Cube Service Centre is really really unexperience, lack of knowledge and very poor service. Don't ever go there. vmad.gif
*
How ur hubby solve the wins noise...mind to share??
reapertiew
post May 23 2012, 06:07 PM

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QUOTE(benedictHHH @ May 23 2012, 05:44 PM)
Hi guys... a few weeks ago i placed an order for Kia Forte 2.0 SX Titanium Silver.

But until now , the sales agent still cannot confirm with me when my car will arrive ? sad.gif

Any of u guys placed an order this month ? How long is the delivery ?

Thanks ! smile.gif
*
Hi bro, where do u booked ur car? tongue.gif
benedictHHH
post May 23 2012, 06:08 PM

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I booked mine at Serdang with Mr Loh ....


Added on May 23, 2012, 6:11 pmbut i am willing to wait coz their offer is really good smile.gif

This post has been edited by benedictHHH: May 23 2012, 06:11 PM
jscleong
post May 23 2012, 06:42 PM

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QUOTE(nicgoh @ May 23 2012, 04:03 PM)
i am new fans of the forte.. feel so sry for your case.. luckily ur hubby is a pro.. rclxms.gif

wanna ask.. other than the wind noise which can be solved, are there any other problems u facing at this time?  hmm.gif

thx  icon_question.gif
*
Mine is with new HU. Still not very happy with the radio reception and my GPS is not working. Key in the password/ID still can detect.

Have called the NZ Galaxy (Naza Auto Solutions) and they say can help me to fix it. Will send by this week.


Added on May 23, 2012, 6:45 pm[quote=absorb-d,May 23 2012, 05:06 PM]
think my radio reception also quite poor, it breaks on and off

Mine too. Will be sending to NZ Galaxy to fix it. Hope will solve the issue.

This post has been edited by jscleong: May 23 2012, 06:45 PM
reapertiew
post May 23 2012, 06:45 PM

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QUOTE(benedictHHH @ May 23 2012, 06:08 PM)
I booked mine at Serdang with Mr Loh ....


Added on May 23, 2012, 6:11 pmbut i am willing to wait coz their offer is really good smile.gif
*
Oic... might to share what offer that they gave u?
gigohlo
post May 23 2012, 06:57 PM

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[quote=jscleong,May 23 2012, 06:42 PM]
Mine is with new HU. Still not very happy with the radio reception and my GPS is not working. Key in the password/ID still can detect.

Have called the NZ Galaxy (Naza Auto Solutions) and they say can help me to fix it. Will send by this week.


Added on May 23, 2012, 6:45 pm[quote=absorb-d,May 23 2012, 05:06 PM]
think my radio reception also quite poor, it breaks on and off

Mine too. Will be sending to NZ Galaxy to fix it. Hope will solve the issue.
*

[/quote]


To be frank, I think NZ Galaxy workmanship sux. Just my 2 cents.

I sent my car there 4 times to get my body kit fixed correctly. 3 times the body kit just came out. They say must do during dry day and cannot let the body kit touch water for 3 days to allow the adhesive tape to dry up. So as a workaround, the second time they fixed it, I put musking tape on top of the body kit for a week to prevent water from sipping in. Still didnt work. On the 4th time, what they did was placed more double-sided tape sweat.gif Well, worked till now wink.gif
jscleong
post May 23 2012, 07:00 PM

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QUOTE(eddycmc @ May 23 2012, 06:00 PM)
How ur hubby solve the wins noise...mind to share??
*
Very simple. My hubby just add glue at the the side of windscreen area only. Make sure the type of glue is for windscreen one lah.

When they installed the windscreen, they didn't put enough glue so that's why when we drive got the wind blowing in noise even only one small hole. My hubby did it himself because he repairs accident car and know how to change windscreen also. thumbup.gif

This post has been edited by jscleong: May 23 2012, 07:03 PM
Buydirect
post May 23 2012, 07:07 PM

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QUOTE(reapertiew @ May 23 2012, 06:45 PM)
Oic... might to share what offer that they gave u?
*
Bro reapertiew,

Same offer as what I give you la.... :-). Offers are not meant to be posted openly. Hope you understand.
Thank you

Rgds,

KS Loh
012-2359910

BUY DIRECT FOR BEST DEAL & SERVICE!!


jscleong
post May 23 2012, 07:15 PM

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QUOTE(gigohlo @ May 23 2012, 06:57 PM)
To be frank, I think NZ Galaxy workmanship sux. Just my 2 cents.

I sent my car there 4 times to get my body kit fixed correctly. 3 times the body kit just came out. They say must do during dry day and cannot let the body kit touch water for 3 days to allow the adhesive tape to dry up. So as a workaround, the second time they fixed it, I put musking tape on top of the body kit for a week to prevent water from sipping in. Still didnt work. On the 4th time, what they did was placed more double-sided tape  sweat.gif  Well, worked till now wink.gif
*
OMG, send there for 4 time. If me, i will be really piss off. For my body kit, my hubby ordered directly from his friend (got 1K discount from SA) and fixed himself. So far ok.

Hope NZ Galaxy can fix the radio reception and GPS. Finger cross. sweat.gif
reapertiew
post May 23 2012, 07:32 PM

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QUOTE(Buydirect @ May 23 2012, 07:07 PM)
Bro reapertiew,

Same offer as what I give you la.... :-). Offers are not meant to be posted openly. Hope you understand.
Thank you

Rgds,

KS Loh
012-2359910

BUY DIRECT FOR BEST DEAL & SERVICE!!
*
opsss... sory bro!!! tongue.gif
lol laugh.gif
benedictHHH
post May 23 2012, 07:46 PM

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QUOTE(Buydirect @ May 23 2012, 07:07 PM)
Bro reapertiew,

Same offer as what I give you la.... :-). Offers are not meant to be posted openly. Hope you understand.
Thank you

Rgds,

KS Loh
012-2359910

BUY DIRECT FOR BEST DEAL & SERVICE!!
*
I also bought from KS Loh... i think all package from him should be the same .

Highly recommended!

Let me know when u get any news when my Forte arrive ya.

* btw, i am also going to Naza Gurun next week for a business trip. I will ask them why my car take so long to produce.. haha
gigohlo
post May 23 2012, 09:27 PM

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QUOTE(jscleong @ May 23 2012, 07:15 PM)
OMG, send there for 4 time. If me, i will be really piss off. For my body kit, my hubby ordered directly from his friend (got 1K discount from SA) and fixed himself. So far ok.

Hope NZ Galaxy can fix the radio reception and GPS. Finger cross. sweat.gif
*
Want to be pissed also cannot lar. Later throw tantrum at them they make it worst for you. Treat them nice, then they will do a proper job smile.gif
nicgoh
post May 23 2012, 11:34 PM

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seems like the new HU giving a lot troubles.. is it better to stick back to the old one? but the new old looks nice.. huhu
tantw
post May 23 2012, 11:50 PM

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QUOTE(Optimus2810 @ May 23 2012, 04:17 PM)
Yeap ! I had my first 1000km service at Red Cube too and yeap they are damned slow and not able to fix a very small problem for me as well  sad.gif . They took 2 hrs plus for a normal service which is ridiculous to me  shakehead.gif .

However, I would have to admit that they really have a beautiful show room and a very comfortable waiting area for kia owners to rest while waiting for their cars.

My opinion is; if you just want to get a normal service (no technical problems needed to get fixed) and you get plenty of time to spend then no harm to try Red Cube at PJ, you will enjoy the environment there  smile.gif
*
Found RedCube have lame customer service too. I sent in my car to change break lamp cover at 3pm. Job done by 4pm. They just leave the car there without notify me till 5pm.

Just because I on leave that day and nothing to do, so I just enjoy my time in their waiting room (undeniable, they have the best waiting room among the SC I visited b4!). Unfortunately I just caught in the after office jam on the way back....
crestfallen
post May 24 2012, 09:26 AM

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[quote=jscleong,May 23 2012, 06:42 PM]
Mine is with new HU. Still not very happy with the radio reception and my GPS is not working. Key in the password/ID still can detect.

Have called the NZ Galaxy (Naza Auto Solutions) and they say can help me to fix it. Will send by this week.


Added on May 23, 2012, 6:45 pm[quote=absorb-d,May 23 2012, 05:06 PM]
think my radio reception also quite poor, it breaks on and off

Mine too. Will be sending to NZ Galaxy to fix it. Hope will solve the issue.
*

[/quote]

the new HU radio reception is not that good, but have you tried turning off the AF ? it kinda fix 80% of my issue with the signal.
jscleong
post May 24 2012, 10:27 AM

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QUOTE(crestfallen @ May 24 2012, 09:26 AM)
the new HU radio reception is not that good, but have you tried turning off the AF ? it kinda fix 80% of my issue with the signal.
*
Yeap, is turn off already. I can say is 80% or more better reception compare before turning off but just trying my luck to see do they have any better other solution. brows.gif
little_orc
post May 24 2012, 10:30 AM

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QUOTE(absorb-d @ May 23 2012, 05:06 PM)
think my radio reception also quite poor, it breaks on and off


Added on May 23, 2012, 5:12 pm
does dropping in the air filter void the warranty terms etc etc?
*
Don't think changing the air filter will void the warranty, but better to place back the original filter before send to sc service.

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