Saw your previous test result, 22mb/s

yea

they didnt measure anything though

sigh

now the contractor said i broke the fibre optic

wtf

after he install i just surf internet and after 40 minutes the connection gone already
zzzz

lodge a complaint to TM.

well i called their 1800 unifi line
and the operator said she will write a report and give me the report reference number

said will send technician to my house but god knows when

when a report is made.. that means file a complaint already?

So... She said 'will' give you report reference number. So... Did she give you? Whenever you lodge a complain, you must insist(normally they will provide) to obtain the report number if they ain't giving you one.

yea i got the report number

but wats the use

At least when you call back, you can just provide the report number, save the hassle to repeat what you told to the earlier operator.

Don't worry lah. It work out in the end. Did you get the installers handphone before they left?

Anyway something similar happened during the install for my friends house. All was working at 11am when the installers left but about 2 hrs later, the BTU no light at all other than power. So I called the installers. They came back at 5pm and fixed the problem. They changed some of the connectors.

Problem is the next morning same thing happened. Called them again and they came after lunch. They spent some time and eventually found that it was a bad length of optical cable. I think took them almost 6 hrs in total. Went for TT nearby after that with them.

Touch wood but till now all Ok.

so mostly is the cable problem la?

wat do u mean bad lenght of optical cable
hmmm

should i ask them to shorten it or something
cos from the pole to the tm box at the back of my house to the modem is just like 6-8 meters in total

yea called the contractor too.. said either come tomolo or monday.... =.=



This post has been edited by kueks: Feb 24 2012, 08:15 PM

Long time no here, been busy, hope I didn't miss out any interesting here

Not sure whether others have mentioned the following before, just want to update with regards to UniFi routers.

ASUS RT-N15U (new!)
- another Broadcom gigabit to support 3 digits vlans from ASUS !
- just started testing, so far both internet & IPTV working ok, will stress test over the weekend again ...



ASUS RT-N16
- use either FW 3.0.0.3.84 (from official site) or .74 (from my site)
- the latest .94 & .96 have some issues including IPTV, already reported, waiting for fixes, hopefully next release.

TP-Link TL-WR841ND Ver7x
- use wr841nv7_en_3_12_7_up(110726)
- the latest FW does not support UniFi

TP-Link TL-WR1043ND ver1x
- use wr1043nv1_en_3_13_4_up(110906)
- the latest FW does not support UniFi

TP-Link seem to be rather quiet now, already request UniFi support on their latest DualBand TL-WR2543ND (1 band at 1 time) and the up-coming TL-WR2843ND (simultaneous bands), not sure whether they will do it, their engineers seem to be forever busy .....

At this moment, ASUS seem to be more aggressive & supportive , they are trying their best to make UniFi-support for all new routers. Really can't wait for the RT-N66 Knight ...

This post has been edited by klseet: Feb 24 2012, 08:56 PM

The report number is use to follow up your case. U can call them give them the report number and ask for updates. If no news till Monday from them... call up TM again n give the report number and ask for update.

sad to hear that tplink is less agresive now.... Their product is really cheap to own.
Asus is slightly expensive

I've been experiencing frequent disconnections and line drop...

Distorted pictures and freezes on the television...

lodged a report for three times yet the problem is yet to be fixed.

just filed another complaint via SKMM hopefully they'll be more agressive on this matter..

something smells fishy... I suspect this DIR-615 is the problem here.

the dir 615 is totally the prob!
suggestion?
buy tp-link
very good and cheap!

how are you guys getting such speeds while i only getting this?

[attachmentid=2702931]

Honestly, i'm more than annoyed... doesn't seem to be the routers problem.

U r on wireless connection. Try wired

want stable connection use 300mbps adapater with 300mbps router. Mine no lag at all

My Draft N laptop wireless card ain't stable if I use it at N. So normally I force it down to G speed connecting to N 300 Router. Only when I need streaming from one pc to another device I enable N. G speed, never a problem. Unifi ain't that fast

Damm,only been using unifi-around 2 months plus ,now the telephone line is not working right . Anyone have any idea ? I had lodge a complaint and got the report number though . Waiting for their 24-hour checking.