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Unifi Official TM UniFi High Speed Broadband Thread V14, FREE Installation & 1-month subscription

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soonwai
post Jan 18 2012, 03:36 PM


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Unifi installed today for my friend. Fairly quick, 12-1:30pm, and painless. Lasted for about an hour and then it started raining and poof went the connection. No Link nor Auth light on the BTU. Now waiting for the installer to come back to check.
soonwai
post Jan 18 2012, 08:01 PM


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QUOTE(rattan @ Jan 18 2012, 07:16 PM)
Either connection problem in the MDF room or equipment gone.
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Installers came back at about 4pm. Checked the black fibre from the tiang to the white box (FTB?) at the house. That was fine. Using their Optical Power Meter, the culprit was found to be the white fibre from the FTB? to small white box in the house.

Fun begins.

They suspected a bad connector so they tried redoing the connectors a few times. Didn't help. Low power. Next they changed the white fibre. Also didn't help. Optical power at the end of the black fibre was ok but as soon as they connected to the white one, it was low. They tried a few more lengths of white fibre and connectors until they almost gave up. In the end one of them removed a whole a lot of white fibre from the roll and then tried another length from there. This time it was ok. Turned out to be a bad patch of cable in that roll. Maybe someone stepped on it.

The rain turned out to be a red herring. Just a bad patch of cables. So everything is ok now. All that took almost as long as the initial installation.

These two young chaps were even more sociable than the two that came to my house. Very relaxed, friendly and talkative.

Technical wise, just average but enough to get the install done. eg I asked him to set the wifi password to something but he insisted that I must use the WPS pin printed on the bottom of the router as the password. I didnt protest. Can set it later myself.
soonwai
post Feb 6 2012, 04:10 AM


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Just want to report that I've just replaced the DIR-615 (not that I was much problem with it) with a Mikrotik RB750GL router. Still have much to learn about this new router.


Added on February 6, 2012, 4:14 am
QUOTE(investor @ Feb 5 2012, 08:55 PM)
Got my installation on 04/02/2012 at high rise. Suppose installation only took less than 2 hours. The technician setup everything perfectly but the wireless router give problem almost 1 to 2 hours cos no internet connection. Technician go back downstairs to the STB room again to test. Everything seems perfect and up as per the technician.
Go back up to my house to configure the wireless router again, but still no internet connection. The technician suspect my unifi password is wrong. Luckily he got other customers password used other customers to configure the router and it work. Damn the technician said !@#$%^$ to the TM back office who gave him wrong password. Now he asked me to temporary used other customer password(account) to use the internet first. Like that also can really Malaysia Boleh land. He said will fix it for me and come back tomorrow which is supposed today 05/02/2012. Wait wait until 6pm SMS me cannot fix and come to my house cos got emergency case outside. I said alright then since I got internet to use and mybill haven't start yet until my account is settled. Just that I still cannot use Hypp TV but got internet and telephone will be nice already. Hehehe.

Hope the technician will come tomorrow to fix my account and setup everything perfectly with the Hypp TV too. Fingers crossed.
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Why can't they just SMS you the password? and you can change it yourself in the router? While you're doing that, save the other person's user/pass for future use. :-)

This post has been edited by soonwai: Feb 6 2012, 04:14 AM
soonwai
post Feb 6 2012, 01:22 PM


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QUOTE(investor @ Feb 6 2012, 10:41 AM)
Yeah oh. Why can't they just SMS the new password to me and I setup myself. But I think the installer still need to come back to my home to fix all the problem cos I haven't sign the form saying that installation completed.

Eh how to save the user password? I don't think can save loh cos it is in asterisk. But I know the username haha.

Why they didn't give me free 15m Ethernet cable ah? My TV is a bit further to my router and PC. Duh. The LAN cable given also not long enough. Really lousy installation.
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If you view source in your browser, you can see the password. It'll be in this section. (for DLink DIR-615 router)

CODE
var WPPOE_list=[['index','mode','staticip','user','password','acname','acservice','autoreconnect','ondemand','idletimeout','autodns','mtu','clonemac','schid','mppe_enable','static_netmask','static_startip','static_endip','dual_lan'],
['1','2','','soonwai@unifibiz','sd8dRa5dE','','','1','0','300','1','1492','','','0','','','','0'],
['2','2','','username@hsbb','','','','1','0','300','1','1492','','','','','','',''],
['3','2','','username@hsbb','','','','1','0','300','1','1492','','','','','','',''],
['4','2','','username@hsbb','','','','1','0','300','1','1492','','','','','','','']];


Ask them to give you longer cable when they come back to complete the installation.

This post has been edited by soonwai: Feb 6 2012, 01:23 PM
soonwai
post Feb 10 2012, 02:56 PM


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QUOTE(Femi @ Feb 10 2012, 02:14 PM)
blush.gif Just wanted to know more, unifi has hypptv, what kind of tv set do I need so that I can view the hpptv channel? Coz mine is old 14" tv set...  sweat.gif
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If your old TV got Video/Audio in (the yellow, red, white RCA jacks) then can use already.

This post has been edited by soonwai: Feb 10 2012, 03:18 PM
soonwai
post Feb 10 2012, 05:34 PM


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QUOTE(blindbox @ Feb 10 2012, 05:28 PM)
Why is your setup needlessly complex? I don't know about you but I could do everything on a TP-Link WR1043ND. Two SSIDs on one device, easily. Well, you do need to use a custom firmware though (OpenWRT's my pick).
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I think TS wants to split the wireless APs into 2 in order to separate the BG clients from the N clients for performance reasons.


Added on February 10, 2012, 5:49 pm
QUOTE(47ronin @ Feb 10 2012, 12:28 PM)
Hi guys,

Your opinions on the following my planned UNIFI home setup is highly appreciated.

Objective:-

To offload wifi function at Asus RTN16 to 2 separate Wifi AP (G & N).

Wifi G - target user - Android tablets (diff SSID)
Wifi N - Laptops (diff SSID)
For switch, can I just use any switch.
Any recommendation?
Do I need to setup anything or just cucuk saje from RTN16 LAN port to Swicth LAN port?
Any switch will do, just make you sure your uplink is plugged into Ethernet port1 or whichever is the master ethernet port on your switch, usually first port or could be the last port. Even if you don't, it's ok, just a very slight performance hit. For unmanaged switches, no need to configure anything, just cucuk only.

I understand you want to separate the WiFi G & N clients. Why not cut down on the number of routers and just run the WiFi G off the RTN16? Save some space and electricity.

My setup is similar to yours but I just have one AP.

BTU
|
RB750GL -> Airport Extreme (WiFi BGN) -> all my wired devices upstairs
|
DGS-1008D -> all my wired devices downstairs

My HyppTV STB is currently connected to the RB750GL via a pair of Homeplugs. I might replace them with a RB250GS switch and trunk both VLANs down my lone ethernet cable. Only prob is that I have 5 wired devices downstairs, 6 including the STB and the RB250GS only has 4 usable ports.

This post has been edited by soonwai: Feb 10 2012, 05:54 PM
soonwai
post Feb 10 2012, 08:28 PM


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QUOTE(aberrant80 @ Feb 10 2012, 08:02 PM)
Hi all,

Can I ask for a basic checklist of things I should change after unifi installation?

I changed the default router password oredi (default is no password...). Should I change the SSID? Network key? I'm not sure how to change the SSID (sry, noob).
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1. Router password
2. WiFi password
3. Disable WPS (Google reaver-wps for more info)
4. Disable TR-069 protocol

SSID, up to you. Not much else to do.


Added on February 10, 2012, 8:34 pm
QUOTE(blindbox @ Feb 10 2012, 08:07 PM)
Only thing is, I've never seen someone doing a real life testing of having a wireless-g client and a wireless-n client connected to a single router and see whether the performance drops to the lowest common denominator. I do want to try this some day actually but I no longer have any wireless-G devices with me. Hmmm, maybe my brother's company laptop is wireless-G...

As for performance reasons, I have 10 wireless devices on my network and my router load never reached 1.00. That's why I'm saying it's needlessly complex.

Now I'm thinking I probably have the simplest setup ever.

BTU
|
|
TP-Link WR1043ND
|
|
Everything else, including IPTV.
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LOL, not quite, the simplest setup would be DIR-615 in place of your TP-Link. 9 of 10 UniFi users would have no idea to do what you've done. Especially if they had to flash the WR1043ND themselves.

This post has been edited by soonwai: Feb 10 2012, 08:34 PM
soonwai
post Feb 10 2012, 09:36 PM


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QUOTE(aberrant80 @ Feb 10 2012, 09:31 PM)
Thanks! I can't find the TR-069 protocol though.
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Oops, sorry, what router u using? For DIR-615, it's under Advanced/TR-069 tab.
soonwai
post Feb 10 2012, 11:13 PM


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QUOTE(hanny562 @ Feb 7 2012, 01:03 PM)
do u guys know where to buy the black and white optic fiber cable in penang?wanna use it to do internal wiring myself because my house wiring all are through wall and dont wan to drill any hole to install unifi
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You might want to check on the price and availability of the fibre cutting tool first. That's probably harder to find than the cables.
soonwai
post Feb 11 2012, 05:28 AM


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QUOTE(papermun @ Feb 9 2012, 09:13 AM)
I just called them .They told me that the high speed internet account cannot be resetted.Even after i explained everything so precisely to them,that my account's privacy is at risk of being jeopardized.They keep telling me that it cannot be done.They did tell me that the account is locked to my port and location etc etc though. Can anyone confirm this for me? I don't want to have to call them again.
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I can use my office user/pass at my house and vice versa but of course only 1 session per login is allowed.
soonwai
post Feb 11 2012, 12:50 PM


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QUOTE(uGinn @ Feb 8 2012, 04:04 PM)
I just got my unifi installed today..10mbps.. But I don't want to use the router they give which is the DIR-615. I wanna ask is the DIR-655 is usable on unifi? Because I'm using that for my streamyx last time. Thanks.
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I used the DIR-655 for Streamyx too. Fantastic router. Unfortunately there's no way to use it directly with UniFi. You'll still need the DIR-615. What you do is set the DIR-615 as a bridge and the DIR-655 for PPPoE, similar to a Streamyx modem/router setup. More info here: http://unifi.athena.my/
soonwai
post Feb 11 2012, 04:23 PM


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QUOTE(debbierowe @ Feb 11 2012, 01:43 PM)
cheras area, inconsistent speed since last night

like some "spike"... downloading 550kb/s then drop to 1-2 kb/s (not dc) then rise again...

now slow down at 250kb/s, on direct download from ftp & http , company's server.
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Torrenting here at Sg Long at 5mbps, no probs. Could be it server-side prob?
soonwai
post Feb 11 2012, 04:55 PM


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QUOTE(sfwong1 @ Feb 9 2012, 02:37 PM)
the D-link modem wifi range is a little bit short rite? anybody  else experience it?
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It isn't great but not that bad. My neighbor's DIR-615 is in his back room on the ground floor and I still get 2 bars on my iPhone when I'm at my gate. Probably a distance of about 70ft. However in my bedroom, closer but 1 floor up, the signal is worse.
soonwai
post Feb 11 2012, 11:17 PM


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QUOTE(duabijitelur @ Feb 11 2012, 08:30 PM)
guys just wanted to ask that the default router given by tm DIR-615 sucks a lot?
recently register unifi but have to wait few more days...really hope that is FEW more days
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It isn't that bad. I was using it for a month. It can handle non-stop direct downloads and even torrents if you limit your # of connections < 50. But too many connections (including half-open ones) will eventually slow it down to a crawl and crash the router. I'd say it's works just fine for someone who doesn't torrent much. e.g.: my neighbor's DIR-615 is probably close to 130 days uptime now.

In any case, there are plenty of alternatives from cheap TPLinks to Asus to Routerboards. I'm currently using a Routerboard RB750GL.

This post has been edited by soonwai: Feb 11 2012, 11:25 PM
soonwai
post Feb 12 2012, 12:08 AM


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QUOTE(hihi @ Feb 11 2012, 11:51 PM)
May i know if change the stock router to TP-Link, the download speed will increase? Currently get 4.5Mbps (speedtest.net)
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No, it won't.
soonwai
post Feb 12 2012, 12:48 AM


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QUOTE(duabijitelur @ Feb 12 2012, 12:11 AM)
hmm okay biggrin.gif Thanks!
thks for the advice... unifi haven install yet just registered... hope they come soon  rclxm9.gif
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No worries. Use the DIR-615 first. If got prob then can always get a better one. The cheapest TPLinks are below RM100 I think.


Added on February 12, 2012, 1:09 am
QUOTE(rattan @ Feb 11 2012, 05:27 PM)
Cursing the router not going to help. hehe
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ROFL.


Added on February 12, 2012, 1:14 am
QUOTE(hihi @ Feb 12 2012, 12:09 AM)
thanks, then i wont change 1st..
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Save the money first. Speed wise it's fine as long as it's not stressed too much. If that happens, a quick reboot will usually solve it. Admittedly it has its deficiencies in other areas such average wifi signal, 100mbit ports, useless QoS, WPS cannot be entirely turned off (?), etc...

This post has been edited by soonwai: Feb 12 2012, 01:14 AM
soonwai
post Feb 12 2012, 02:50 PM


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QUOTE(sfwong1 @ Feb 12 2012, 02:29 AM)
i think the signal cant go through walls cos my modem is place a room right below my bedroom but when i go online with my laptop the signal is weak. anyway to fix it? or just get a new one?
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If you are in the room above your router, I don't see why the signal is so bad. It's very close and only one concrete floor for the signal to go through. My MacBook in my 1st floor home office at the back of my house is almost directly above my neighbor's DIR-615 which is in his back room on the ground floor. I'm getting 5 bars of wifi. (-64dBM) Distance is roughly 15ft.

Have you tried with other wifi devices?
soonwai
post Feb 12 2012, 03:31 PM


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QUOTE(tbheng @ Feb 12 2012, 03:09 PM)
Hi soonwai, what is the worst thing could happen if 3 and 4 are not disable? Thank you.
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3) Someone can discover your WPA key quite easily. You can try it yourself with reaver. I've tried it, It works on the DIR-615. Problem is that there are some routers where the WPS service remains active even after you've disabled it from the web config. Not sure about the DIR-615.
4) TR-069 is for TM to remotely configure/manage your device from their ACS (Auto Config Servers). I know they use it to change settings on the BTU but haven't seen it in action on the router. Not a really a biggie, if you ask me. e.g.: if you forgot your password of your router, they can use TR-069 to change it for you instead of having to walk you through resetting the router over the phone.


Added on February 12, 2012, 3:37 pm
QUOTE(kamarms @ Feb 12 2012, 11:31 AM)
reduce the price to RM90  just like in Thailand (9Mbps speed )and remove online tv package and also remove 60GB quota, I will susbcribe to unifi
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No problem. Come see me at HQ and I'll set you up. The rest of you guys will have to wait till your contract is over. New prospective customers keep checking the website. Any questions, please email mok@tm.net.my with subject line "Just like Thailand"

This post has been edited by soonwai: Feb 12 2012, 03:37 PM
soonwai
post Feb 12 2012, 03:52 PM


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QUOTE(papermun @ Feb 12 2012, 10:30 AM)
Can you guys recommend me a safe torrent site?

Is demonoid safe,reliable? I just signed up for an account yesterday
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Safe in what way? You mean like virus or stuff like that? It's a public tracker so generally speaking it's not safe.
soonwai
post Feb 12 2012, 11:04 PM


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QUOTE(Pain_X @ Feb 12 2012, 07:46 PM)
Hey guys need some help. My unifi connection was down for 20 mins yesterday around 1am and continued coming and going for the next hour.

Today morning it seems fine but the POTS light is permanently on. IIRC,POTS line shows if the phone is in use right?
How do i turn it off again?

Would really appreciate some help with this
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On my Huawei ONT, I have VOIP, Line1, Line2. VOIP is always on. Line1 will light up when I use the phone.

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