If you have time to go to their office, why not? But maybe it's a safer bet to ask first before going there? If you can do it online or on the phone, then why wasting petrol & time to go to their office right? I think their main office is in LCCT.

Don't bother calling. I've heard too many bad experiences. They will put on hold or drag the call and until you know it, you've been charged like RM50 for your call.

Do it online via live chat or go directly to their office.

fuuuu, at last im utilizing AA promo at the max

July
Return Tix to Phuket ( 9 days trip) 1 person
RM 127 (all in) + RM16 CC fee = RM 143
Plan to go to stay in Phuket (at least 2 places) and Phi Phi (at least 2 nights)

Oct
Return Tix to Krabi (5 days trip) 2 person
RM310 (all in ) + RM20 CC fee = RM330
Plan to stay in Krabi and Koh Lanta

Albeit Krabi and Phuket is darn close (2 hours away by bus) but each served different purpose. 1 for funky-panky stay | 1 for chilling out

No cheap flight for Hong Kong....

Wow u able to grab tic for Bangkok!! I'm trying the whole nite but can't get

Yes agree. They charged RM 50++ previously when I called..



May I know what's the different between both Phuket & krabi? Ive been to Phuket but not krabi. I booked Phuket flight again but plan to go krabi from there by speedboat...

This post has been edited by cynnz: Dec 8 2011, 10:05 PM

lets say cancel my booking which one will be refunded?

fuel surcharge?
airport tax?

i found a nicer date for my return. so i wanna cancel my old booking hence wanna know how much i will rugi. See worth or not.

It's highly unlikely you will get another good promo for HK. I booked zero fare(yes, RM0 juz pay Rm25 for airport tax) to HK during end of last year's promo. That was the last time I see zero fare for HK. Probably it's due to HK being a very popular destination.

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Added on December 8, 2011, 10:07 amAirport tax, yes. Fuel surcharge, not sure. Why not ask airasia via livechat? Btw, you can try to change your return date and see how much extra u need to pay. Then do a comparison between the two options.

This post has been edited by eksk86: Dec 8 2011, 10:07 AM

Took your advice and call them at their premiumline 600859999. What a fantastics service eventhough tel charges is rm12.40. The CS guy actually ask for my telno and call me back after confirming with his manager to save my phone charges. His call to me was 20 min long (most of the time on hold while he submitted in a report to process for a full refund). Refund will be credited into my credit card account after 30 days.

Good news there. Congrats!

I personally have always received good service from their premium line. But alot of the forummers complain that they did not get a good service though.

Fare price 0.20 MYR 0.20 MYR 0.40 MYR
Fare fees and taxes 84.00 MYR 170.00 MYR 254.00 MYR
Medium - up to 20kg 40.00 MYR
Regular- up to 15kg 35.00 MYR
Medium - up to 20kg 40.00 MYR
Regular- up to 15kg 35.00 MYR
Other taxes/fees
Advance Seat Request Fee 6.00 MYR
Advance Seat Request Fee 6.00 MYR
Processing Fee 10.00 MYR
Advance Seat Request Fee 6.00 MYR
Advance Seat Request Fee 6.00 MYR
Processing Fee 10.00 MYR 194.00 MYR
Total amount 448.40 MYR
------------------------------------------------------------------------------------
Airasia so many additional charges. hahaha

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Added on December 8, 2011, 11:59 amgot mamasan to intro?

This post has been edited by vexus: Dec 8 2011, 11:59 AM

how come so many ppl can buy @@~~

i cant even enter keep at waiting room =( should i refresh or?

yday manage to go until credit card part but error...

what is this Biggies about?

can anyone explain?

I suggest those buying promo in advance not to buy luggages, insurance, seat num, food & etc till the very last minutes.. to avoid chances you forfeit the ticket due to wrong schedule or wrong timing bcos the only thing you can claim back is the Airport tax & nothing else...

Good advice. Was thinking about this too after the mistake I made.

Yup! I also only found out that i could purchase the other things at a diff time only when i book for my seoul ticket a couple of months ago.

Talking bout being outdated!

Izzit safe to book hotels through airasia? How do u know whether the hotel has rooms available? When you booking thru their website they have no indication whether got room or not? Im scared coz 1st time here want to book. Please advice!

means that the luggage, seats, food and misc things are set at fixed price and never change even though we book last minute?
if this true, I'll follow this advice whenever I made future reservations

Thank you for your tip sir

For those who still not aware about this, once you have paid/confirmed your bookings it will be available to be modify/upgrade under the 'manage my booking' page
Tested few minutes ago

Yokoso Kansai~

Yes, the price is fixed.

Surprisingly, the line is so smooth now that doesn't seems like there's a promotion going on. No error, no waiting.

Ya the line is smooth now but it seems that most of the RM 0.10 flight sold out. Or some left for 1-2 persons only.