Airasia server sux like hell.

I'm in the process of completing my details or in payment stage when the next thing I click I see Website Internal Error.

This happened 3-4 times.

Now I'm stuck in waiting room. Screw yourself Airasia.

Which date you selected?

I was booking for KK as well. Got that error twice when I'm about to pay and another two occasions when filling up details. Great, just great. Now I checked the date I want, the 10cent is gone.

You can ask an airasia operator to do it through live webchat. I did mine for my previous trip. However, mine was just a minor change. E.g. in my IC it's Adam Lee Bla Bla but i booked with just Adam Lee. I asked them if it's ok and they offered to change it for me and then resent a new iternary.

I managed to buy mine. I tried a couple more times and this time I reached the payment page. I selected direct debit to pay and when I click submit in my online banking website to do the payment, the transaction failed. But airasia keeps the booking for me for a period of time for me to do payment. I tried again with direct debit but still failed in the transaction part. Then I gave up and pay using credit card instead. And it worked first time. Guess they really want that additional money from processing fee.

But I can login and can request TAC which means I should be able to do transactions rite? I know it was down from 11:45pm - 12:45am for maintenance but after that I can login.

Haha, that was what I thought as well.

You might be dissapointed even if u manage to get in. I manage to get in twice and click submit payment but transaction failed.

Wow conquering Thailand next year?

Don't bother calling. I've heard too many bad experiences. They will put on hold or drag the call and until you know it, you've been charged like RM50 for your call.

Do it online via live chat or go directly to their office.

It's highly unlikely you will get another good promo for HK. I booked zero fare(yes, RM0 juz pay Rm25 for airport tax) to HK during end of last year's promo. That was the last time I see zero fare for HK. Probably it's due to HK being a very popular destination.

---

Added on December 8, 2011, 10:07 amAirport tax, yes. Fuel surcharge, not sure. Why not ask airasia via livechat? Btw, you can try to change your return date and see how much extra u need to pay. Then do a comparison between the two options.

This post has been edited by eksk86: Dec 8 2011, 10:07 AM