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 Credit Card v16, Ask general questions here, Please read the 1st post before posting!

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b3arbear
post Feb 7 2012, 10:06 AM

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as u said it HSBC CC, it isnt OCBC, diff bank they have diff R&R, and diff senario on diff cm, maybe ur friend does has acc with HSBC? that why less hassel..i guess...
zenquix
post Feb 7 2012, 10:29 AM

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QUOTE(eddievh @ Feb 6 2012, 06:59 PM)
I thought Alliance will automatic waive if use 12X in a year.
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to be correct it is 12x transactions yearly or 5k spend
skyking2
post Feb 7 2012, 03:58 PM

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HI

I started using the above card in June 2011 as I thought the benefits were quite attractive at the time, but have been disappointed to say the least

Hilton Premier Club Privileges:

advertised as a premium service with discount to over 40 hotels around Asia and Middle East; Reality is 15 hotels only between Malaysia, Singapore and China... it took 4 months to get the Hilton actual card as MBB did not record my new application address despite many phone calls

Exclusive Maybank Private Banking:

advertised as "unparalleled service and personalised attention, all banking needs taken in Private Banking Centres"
Reality is far from that that statement as I was told by the Private Banking Centres staff I only can pay or get my card statement....or become a member with RM250K minimum deposit...

Superior Credit Line:

given RM20K limit when you earn in excess of RM240K as criteria???what a joke

Travel Insurance Coverage

advertised as "can travel with complete peace of mind" when charging the travel tickets to the card
When I asked MBB WMC about the terms and conditions of the policy, they did not know, referred me to various departments, ending up with Maybank Etika who was a complete mystery itself.... Say you needed to use the "RM2,000.000 travel PA" then you must charge it to your card???? how to do it when you have as example RM20,000 limit on the card??? They could not answer the question. When asked to provide the policy they simply refused to do so

Converting Rewards Treats to Enrich Points
be very careful on the way they do it as points are easily lost in the process and when calling MBB about it, you encounter a wall of excuses

So would I recommend this so called "Privileged card to select members"? definitely not it's a farce

justanovice
post Feb 7 2012, 04:48 PM

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QUOTE(eddievh @ Feb 6 2012, 06:59 PM)
I thought Alliance will automatic waive if use 12X in a year.
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Thx eddievh & gen-x & zenquix, i could not find this term in alliance bank website therefore i ask here.

This post has been edited by justanovice: Feb 7 2012, 04:49 PM
Gen-X
post Feb 7 2012, 05:29 PM

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QUOTE(skyking2 @ Feb 7 2012, 03:58 PM)
given RM20K limit when you earn in excess of RM240K as criteria???what a joke
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You mean you actually accepted the card when they gave you only RM20K CL. If I was given same CL, I would have rejected the card on day one as I consider it an insult - like you said, a joke on you.

This post has been edited by Gen-X: Feb 7 2012, 05:29 PM
skyking2
post Feb 7 2012, 09:55 PM

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QUOTE(Gen-X @ Feb 7 2012, 05:29 PM)
You mean you actually accepted the card when they gave you only RM20K CL. If I was given same CL, I would have rejected the card on day one as I consider it an insult - like you said, a joke on you.
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Yes it's rather funny; when the branch manager in Miri handed me the card, he said "what 20K that's ridiculous, how much would u like? I replied RM50K would be ok thanks. Sure he said I will contact WMC and organise it for you"

1 week later nothing so I contacted WMC myself and was told I was lucky to have the increase from RM10K originally on my MBB Visa Gold and had to wait another 6 months to ask for more......

Really I think the planner of this WMC had good intentions originally but somehow when handed over to his various subordinates, well the product became diluted and the end result is pretty poor

Cheers laugh.gif
hye
post Feb 7 2012, 11:07 PM

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QUOTE(skyking2 @ Feb 7 2012, 09:55 PM)
Yes it's rather funny; when the branch manager in Miri handed me the card, he said "what 20K that's ridiculous, how much would u like? I replied RM50K would be ok thanks. Sure he said I will contact WMC and organise it for you"

1 week later nothing so I contacted WMC myself and was told I was lucky to have the increase from RM10K originally on my MBB Visa Gold and had to wait another 6 months to ask for more......

Really I think the planner of this WMC had good intentions originally but somehow when handed over to his various subordinates, well the product became diluted and the end result is pretty poor

Cheers laugh.gif
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Not to jump to conclusions ... did you have any other CL exposures with other credit card? That'll impact your CL.
There's other WMC cardholders in this forum and I think they are generally happy. Not all cases are the same like yours.

I read your complaint about the travel insurance. I am not sure what you meant or what was told to you but the moment you swipe with your card, you'll have access to that insurance. However, it is a free insurance and you can't expect much from it - it is the same case with all travel insurance offered as complimentary by all credit card insurers. There's a big difference between paid insurance and free insurance although you felt you are a Premium customer by virtue of holding the WMC card. (If I may be frank ... don't let the perceived VIP status get to your head)

One of the reason you'll never get access to the policy when you went to Etiqa is because it is a Master policy subscribed by Maybank CC underwritten by Etiqa. (Concisely they all belong to the same group of companies) It is not an individual policy which you can demand to get access to and read the T&C. Again ... same goes for all free travel insurance offered by the credit card issuers. In case you are wondering, I have done similar action in the past and realize my moment of foolishness and better understand the way how these free travel insurance works.

In some instance, the criteria for claims (complimentary insurance) are just impossible or outrageous. For example, the paid insurance ensures you'll get something when you are alive. But the complimentary ones will only compensate you if you are "expired" - and many folks thinks they'll actually benefit? And Missing luggage claims qualifier are doubled from the paid insurance.

I have analysed this before and it's just better to buy a separate travel insurance for yourself. That's why I just smile when someone's criteria to subscribe to a cc is the travel insurance. I felt they never read the fine print or fully understand what are they asking for - just being kiasu like a typical Malaysian. Sigh ..

This post has been edited by hye: Feb 7 2012, 11:14 PM
Gen-X
post Feb 8 2012, 01:00 AM

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QUOTE(skyking2 @ Feb 7 2012, 09:55 PM)
Yes it's rather funny; when the branch manager in Miri handed me the card, he said "what 20K that's ridiculous, how much would u like? I replied RM50K would be ok thanks. Sure he said I will contact WMC and organise it for you"

1 week later nothing so I contacted WMC myself and was told I was lucky to have the increase from RM10K originally on my MBB Visa Gold and had to wait another 6 months to ask for more......
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You should have called the CS yourself and explain why you need the increase in CL.

When I first got my American Express Gold Credit Card, the CL was combined with my Maybank Petronas Visa Gold Credit Card RM20K CL (which is more than enough if purely for petrol, moreover, I don't seldom pump at Petronas ). And for your info, I wrote my income as >RM50K when I applied for my first MBB CC i.e. Petronas because the agent asked for my "help".

But I wanted a higher CL for my AMEX Gold Credit Card, so I called CS. Initially I was told that I can only apply for increase in CL after 1 year. I told the CS to go check my transactions of my AMEX Gold Charge Card and put up a request to management on the CL I wanted (much more than RM20K). After a week or so, the same CS called me back and informed me my request was approved and even asked me if I needed more.

The point is, most probably you did not use much with your MBB Gold CC and therefore maybe they felt RM20K was more than sufficient for your case or maybe your credit history is too freaking clean.

Having said this, you can always call CS and justify why you need the increase in CL now.

QUOTE(hye @ Feb 7 2012, 11:07 PM)
However, it is a free insurance and you can't expect much from it - it is the same case with all travel insurance offered as complimentary by all credit card insurers. There's a big difference between paid insurance and free insurance although you felt you are a Premium customer by virtue of holding the WMC card. (If I may be frank ... don't let the perceived VIP status get to your head)

In some instance, the criteria for claims (complimentary insurance) are just impossible or outrageous. For example, the paid insurance ensures you'll get something when you are alive. But the complimentary ones will only compensate you if you are "expired" - and many folks thinks they'll actually benefit? And Missing luggage claims qualifier are doubled from the paid insurance.

I have analysed this before and it's just better to buy a separate travel insurance for yourself. That's why I just smile when someone's criteria to subscribe to a cc is the travel insurance. I felt they never read the fine print or fully understand what are they asking for - just being kiasu like a typical Malaysian. Sigh ..
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No else have complained about MBB WMC so far. He's the first here. As for MBB VI, I am very happy with it. 2X TP for local and 5X TP for overseas transactions. VIP treatment by holding a credit card..., haha, more like shiok sendiri.

You are right, better be kiasu and buy separate insurance which also cover overseas medical bills, P.A. and damage to luggage. Even tho most my my CC have travel insurance, I still buy separate policy when I go overseas. Few years back, my second son had food poisoning in the US while on holiday and was hospitalized and managed to claim for reimbursement after he return.

This post has been edited by Gen-X: Feb 8 2012, 12:11 PM
SUSrockefeller
post Feb 9 2012, 11:56 AM

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MBF has just launched its Visa Infinite. I received a letter saying mine is on its way even when I didn't apply for it. Best of all, GST waived!

Hoping MBF's VI won't be as trashy as it's WMC in terms of perks and privileges.

This post has been edited by rockefeller: Feb 9 2012, 12:30 PM
Gen-X
post Feb 10 2012, 11:29 AM

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I just published my latest article on 0% Installment Plan. Basically I just copied part of my previous article written back on Valentine's Day last year (so one of the example is a love story, hahaha) on how a person can end up in debt with 0% Installment Plans.

So for you who don't have cash in hand and want to do installment plan, click here to read my article titled 0% Installment Plan with Credit Card IS A Trap.
eddievh
post Feb 11 2012, 10:42 PM

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If the cash advance terms stated-5% of cash advance amount or minimum RM20, whichever higher,
If i withdraw Rm1K,how much i need to pay for this cash Ad fee? Rm50 or Rm20?
TSalexwsk
post Feb 11 2012, 10:45 PM

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QUOTE(eddievh @ Feb 11 2012, 10:42 PM)
If the cash advance terms stated-5% of cash advance amount or minimum RM20, whichever higher,
If i withdraw Rm1K,how much i need to pay for this cash Ad fee? Rm50 or Rm20?
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lol, whichever higher
surela RM50
eddievh
post Feb 11 2012, 10:54 PM

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Alright thanks.
SUSDavid83
post Feb 11 2012, 11:33 PM

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Don't forget also on the financial charges of 18% p.a. in daily basis until the withdrawn outstanding is cleared.
nujikabane
post Feb 12 2012, 01:12 AM

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A question;

For credit card approval, does the bank cares whether the applicants is working under contract term? Or they only look for applicants who are working under normal employment?
Human Nature
post Feb 12 2012, 02:44 AM

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QUOTE(nujikabane @ Feb 12 2012, 01:12 AM)
A question;

For credit card approval, does the bank cares whether the applicants is working under contract term? Or they only look for applicants who are working under normal employment?
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I was a contract worker when i get my first credit card, that was in 2005. Why dont you apply and just let the bank decide.
nujikabane
post Feb 12 2012, 04:15 AM

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QUOTE(Human Nature @ Feb 12 2012, 02:44 AM)
I was a contract worker when i get my first credit card, that was in 2005. Why dont you apply and just let the bank decide.
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Thanks for the information.

However, with due respect, I am asking of the current bank's procedures in regards to contract worker.
Since you mentioned that you can get credit card in 2005 (a good 5years+ ago), perhaps it has change.

Anyone else might have any idea about this?

This is because, banks nowadays are more prudent in giving credit cards, especially to 'higher risk' applicants.

And since contract workers mean that they might not get their contract renewed, will this be a factor in banks giving credit cards to them?

hye
post Feb 12 2012, 08:19 AM

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QUOTE(nujikabane @ Feb 12 2012, 04:15 AM)
Thanks for the information.

However, with due respect, I am asking of the current bank's procedures in regards to contract worker.
Since you mentioned that you can get credit card in 2005 (a good 5years+ ago), perhaps it has change.

Anyone else might have any idea about this?

This is because, banks nowadays are more prudent in giving credit cards, especially to 'higher risk' applicants.

And since contract workers mean that they might not get their contract renewed, will this be a factor in banks giving credit cards to them?
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We are not the bank here and therefore we cannot answer you accurately right ? Even permanent salaried worker also can have their card application declined if their are deemed high risk. If you want a credit card badly then place a FD with huge sum and get a credit card.

It all depends on the respective bank as to whether they want to approve you or not and every banks have their own policy which is not made public. If you are concerned about your own application (or asking on behalf of a friend), just submit your application and see whether it'll be approved or not. If it is declined then apply from another bank.

This post has been edited by hye: Feb 12 2012, 08:25 AM
nujikabane
post Feb 12 2012, 09:10 PM

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QUOTE(hye @ Feb 12 2012, 08:19 AM)
We are not the bank here and therefore we cannot answer you accurately right ? Even permanent salaried worker also can have their card application declined if their are deemed high risk. If you want a credit card badly then place a FD with huge sum and get a credit card.

It all depends on the respective bank as to whether they want to approve you or not and every banks have their own policy which is not made public. If you are concerned about your own application (or asking on behalf of a friend), just submit your application and see whether it'll be approved or not. If it is declined then apply from another bank.
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Thanks for the information smile.gif
Was just concerned about the fact that the date the person's card was approved was way back in 2005, that is all.

By the way, will it be recorded in the CCRIS for any credit card applications rejected?
jack2
post Feb 13 2012, 09:06 AM

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Wonder if Maybank TP points can be exchanged for cash?

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