QUOTE(Mamapapamsia @ Dec 7 2012, 08:31 AM)
Ok, just an example. I wanted to send my polo tsi back in to claim warranty cuz of the juddering gearbox whixh is definately 99% due to the clutch.
But due to VW SOP they need to go thru the standard diagnostic test. Then only they can replace. That one oso see whether got stock ! So SA told me to leave my car thr for 3 days! 3 freaking days! No need to go work izzit? So this is an example of the hassle in claiming warranty. I have owned toyota and honda b4, nvr ever i had this problem b4
I can already tell from your post that you are a very hard to please fella. Granted, nobody wants to wait for 3 days but if it's their SOP then what else can you say? What they probably should have done is to offer a courtesy car ( I know they don't always do that), that would have been the right thing to do to keep the customer happy. But due to VW SOP they need to go thru the standard diagnostic test. Then only they can replace. That one oso see whether got stock ! So SA told me to leave my car thr for 3 days! 3 freaking days! No need to go work izzit? So this is an example of the hassle in claiming warranty. I have owned toyota and honda b4, nvr ever i had this problem b4
In your case, you should just stick to Honda, Toyota or Nissan. As far as I'm concerned, these 3 companies are the only companies in Malaysia at the time of this writing that has the biggest service coverage and support across the nation. Forget about the others in your case, I would recommend selling off the Polo TSI in exchange for an Altis/Sylphy/Civic or similiar car. It's suitable for your character who cannot tolerate any fault a car develop or when problem occurs, it must be rectified in 2 days or less.
Added on December 7, 2012, 12:57 pm
QUOTE(kadajawi @ Dec 6 2012, 10:23 PM)
@zweimmk: Adaptive xenon lights that have high beam on most of the time and block out the area where other cars are? That's quite nice. RNS 510 is also not bad, though a bit on the slow side. Auto braking, park assist, lane assist, adaptive suspension, the DYNAUDIO sound system. There's quite a bit that the Malaysian Passat is missing out on 
What I have is the RCD510, there is now an aftermarket made for VW Kenwood player available so this can be rectified easily. I personally don't care for the auto-braking, park assist or lane assist. I would like to have the adaptive suspension and Dynaudio sound system though, they would be what I consider nice candies to have.This post has been edited by zweimmk: Dec 7 2012, 12:57 PM
Dec 7 2012, 12:54 PM

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