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 Discussion - Ipad 2 Screen Bleeding Problem, 80%+ Ipad 2 having same issue

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TSweiyann83
post Apr 27 2011, 01:23 AM, updated 15y ago

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Guys Please share your image, so far i do research almost 80%+ ipad 2 impacted screen bleeding issue rclxub.gif

- Is this normal?
- What to do think?
- Warranty cover this change?
- Will you go and replace for this issue?

Attached Image




Result those affected Ipad 2 Screen Bleeding:
Click me to vote


How to check?
- Ensure your room no light at all
- Open up your Ipad 2 with black color Image / Screen
- Check the screen corner

Step to check Screen Bleeding issue

user posted imageuser posted imageuser posted imageuser posted imageuser posted image

This post has been edited by weiyann83: May 12 2011, 12:52 AM
TSweiyann83
post Apr 27 2011, 01:31 AM

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QUOTE(Nyanyanmeow @ Apr 27 2011, 01:28 AM)
Tat is what i call severe light bleeding.
Light bleeding is normal but they won't be as bright as that.
*
So do you think the image i share is normal? please advice, i believe most of the user having same issue, i mostly play game or movie at dark place, this is very annoying for me... rclxub.gif
Chyan
post Apr 27 2011, 01:34 AM

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Try to test it out in the store when you officially bought the item.
munak991
post Apr 27 2011, 01:35 AM

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QUOTE(Chyan @ Apr 27 2011, 01:34 AM)
Try to test it out in the store when you officially bought the item.
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can we do that?
TSweiyann83
post Apr 27 2011, 01:36 AM

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QUOTE(munak991 @ Apr 27 2011, 01:35 AM)
can we do that?
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Most of the item having same issue, you might need to open up few box tongue.gif
newgal
post Apr 27 2011, 01:36 AM

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QUOTE(Chyan @ Apr 27 2011, 01:34 AM)
Try to test it out in the store when you officially bought the item.
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yeah...but how if u buy online? will get change new one? hmm.gif
sicklad77
post Apr 27 2011, 06:12 AM

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The whole world is having these issue on their iPad 2 FYI.
Im one of the victim.
Read other forums some claimed to exchange more than 5 times and it's still the same.

I told you all and warned you all about this earlier.
Since day 1 also iPad 2 that's been sold out mostly has this issue.

What they did was just keep it for now till apple released a better batch Which I'm hoping it's this batch.
I posted mine light bleeding last time but now I dunno where to find the picture.
Others are lucky enough to not get it.
Goodluck others hunting iPad 2 with no light bleeding smile.gif

And to add most who got affected is really severe like TS, mine a few corners like that.
Some are lucky just to get one side patch of light only coming out.

There's a reason why us termed the iPad 2 light bleeding cause it's severe rather than the normal term light leakage from all the other devices smile.gif

This post has been edited by sicklad77: Apr 27 2011, 06:16 AM
ExHolyAngel
post Apr 27 2011, 11:10 AM

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QUOTE(Chyan @ Apr 27 2011, 01:34 AM)
Try to test it out in the store when you officially bought the item.
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i think it is quite difficult to test on the spot, since most of the shop selling it has very bright situation, we need a darker room to verify the light bleeding issue.
SUSgogo2
post Apr 27 2011, 11:17 AM

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I would not think light bleeding is an issue if you do normal surfing and stuff like that. So just live with it.
Joelles
post Apr 27 2011, 11:45 AM

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QUOTE(gogo2 @ Apr 27 2011, 11:17 AM)
I would not think light bleeding is an issue if you do normal surfing and stuff like that. So just live with it.
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If shouldn't be an issue or even noticeable when you using it at normal light or daylight. If you use it at a dark or dim light room with a dark colour background showing on your iPad screen, you will notice the light bleeding at certain places at the edge of the iPad. It's been reported earlier after a few days the iPad2 launch in US, Apple is ready to replace these units as well. This is what holds me back from getting an iPad2 at this early stage of batch coz I believe Apple have rectified and solve this problem for the next batch. Just don't feel like unboxing a new iPad 2 and send to the Service Centre to replace a refurbish unit..sad.gif ....hati tak sedap le..tongue.gif
SUSgogo2
post Apr 27 2011, 11:47 AM

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QUOTE(Joelles @ Apr 27 2011, 11:45 AM)
If shouldn't be an issue or even noticeable when you using it at normal light or daylight. If you use it at a dark or dim light room with a dark colour background showing on your iPad screen, you will notice the light bleeding at certain places at the edge of the iPad. It's been reported earlier after a few days the iPad2 launch in US, Apple is ready to replace these units as well. This is what holds me back from getting an iPad2 at this early stage of batch coz I believe Apple have rectified and solve this problem for the next batch. Just don't feel like unboxing a new iPad 2 and send to the Service Centre to replace a refurbish unit..sad.gif ....hati tak sedap le..tongue.gif
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I dun use at dark room looking at dark stuff. Unless of course if I use it to watch movie.
xDingx
post Apr 27 2011, 11:54 AM

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Mine is almost same with the picture posted by TS...

I had asked many times around where should we bring our ipad 2 to in Malaysia for this light bleeding problem?

Wish to request for refund because if request 1 to 1 exchange will only get a refurbish set...But I doubt that since when refund is available in Malaysia....? How if my ipad 2 is bought from US?

Thanks.

This post has been edited by xDingx: Apr 27 2011, 11:55 AM
double7
post Apr 27 2011, 12:00 PM

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QUOTE(xDingx @ Apr 27 2011, 11:54 AM)
Mine is almost same with the picture posted by TS...

I had asked many times around where should we bring our ipad 2 to in Malaysia for this light bleeding problem?

Wish to request for refund because if request 1 to 1 exchange will only get a refurbish set...But I doubt that since when refund is available in Malaysia....? How if my ipad 2 is bought from US?

Thanks.
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Dude it's really one of the risk of buying outside of market availability. As far as I'm concern people who imported the ipad 2 like you are the ones that created the shortages of ipad 2 in the US which forced me to order online in the first place.

My advice is to call around la those stores that sell apple products and ask them about the refund (max. 2 weeks) or replacement.


SUSgogo2
post Apr 27 2011, 12:03 PM

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My advice is, anyone want a perfect iPad 2, pls dun queue up this Friday. Because currently almost all iPad 2 have bleeding.

Let us who don't really care about this small stuff to buy. Don't create long queue and then return it after that. iBeg you all.
William Somerset
post Apr 27 2011, 12:04 PM

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Gosh! This is so not cool. Waiting for this Fri like crazy and this issue surface right now! Hope those who is having this problem with their iPad 2 gets a good replacement.

SUSgogo2
post Apr 27 2011, 12:05 PM

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QUOTE(William Somerset @ Apr 27 2011, 12:04 PM)
Gosh! This is so not cool. Waiting for this Fri like crazy and this issue surface right now! Hope those who is having this problem with their iPad 2 gets a good replacement.
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It's been around the first day of iPad 2 in US. So please dun go queue this Friday because almost every iPad 2 have it.
bem69
post Apr 27 2011, 12:07 PM

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my iPad 1 had severe light bleeding like the TS, and HN gave me a brand new replacement (under 7 days). Unfortunately, ipad 2 stock will be scarce at launch, so I guess you have to depend on your luck. If you wait it out, its gonna have to be a refurbished unit for replacement, IIRC.
double7
post Apr 27 2011, 12:08 PM

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QUOTE(William Somerset @ Apr 27 2011, 12:04 PM)
Gosh! This is so not cool. Waiting for this Fri like crazy and this issue surface right now! Hope those who is having this problem with their iPad 2 gets a good replacement.
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If got bleeding, play kaw2 for 2 weeks then ask for refund (ask the store first) then buy again.. if got bleeding again repeat process..
isma45
post Apr 27 2011, 12:08 PM

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hmmm... is it affecting ipad2? i must check on my ipad 1 later..
' or 1=1 --
post Apr 27 2011, 12:10 PM

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Fortunately my set has no lightbleeds whatsoever.. Fuh
bem69
post Apr 27 2011, 12:11 PM

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QUOTE(' or 1=1 -- @ Apr 27 2011, 12:10 PM)
Fortunately my set has no lightbleeds whatsoever.. Fuh
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Lucky you, which model?
SUSgogo2
post Apr 27 2011, 12:12 PM

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QUOTE(' or 1=1 -- @ Apr 27 2011, 12:10 PM)
Fortunately my set has no lightbleeds whatsoever.. Fuh
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is it black or white?
xDingx
post Apr 27 2011, 12:12 PM

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QUOTE(double7 @ Apr 27 2011, 12:00 PM)
Dude it's really one of the risk of buying outside of market availability. As far as I'm concern people who imported the ipad 2 like you are the ones that created the shortages of ipad 2 in the US which forced me to order online in the first place.

My advice is to call around la those stores that sell apple products and ask them about the refund (max. 2 weeks) or replacement.
*
I think i cant request for a refund anymore since i bought mine 3 weeks ago...

Btw....can i request not to exchange for a refurbished unit when i take to the apple shop to claim the warranty tongue.gif
' or 1=1 --
post Apr 27 2011, 12:14 PM

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QUOTE(bem69 @ Apr 27 2011, 12:11 PM)
Lucky you, which model?
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Both my 16gb wifi and 32gb 3g are good. Both of which are uk sets tho. Dont know if it matters.
SUSgogo2
post Apr 27 2011, 12:14 PM

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QUOTE(xDingx @ Apr 27 2011, 12:12 PM)
I think i cant request for a refund anymore since i bought mine 3 weeks ago...

Btw....can i request not to exchange for a refurbished unit when i take to the apple shop to claim the warranty  tongue.gif
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no cannot. Already stipulated in the warranty they have the right to give you refurb.


Added on April 27, 2011, 12:14 pm
QUOTE(' or 1=1 -- @ Apr 27 2011, 12:14 PM)
Both my 16gb wifi and 32gb 3g are good. Both of which are uk sets tho. Dont know if it matters.
*
how about color? white or black?

This post has been edited by gogo2: Apr 27 2011, 12:14 PM
' or 1=1 --
post Apr 27 2011, 12:16 PM

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QUOTE(gogo2 @ Apr 27 2011, 12:14 PM)
no cannot. Already stipulated in the warranty they have the right to give you refurb.


Added on April 27, 2011, 12:14 pm
how about color? white or black?
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Both are black color biggrin.gif
SUSgogo2
post Apr 27 2011, 12:17 PM

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QUOTE(' or 1=1 -- @ Apr 27 2011, 12:16 PM)
Both are black color biggrin.gif
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I'll bet on black color to have no light bleeding. Who agree?
Coz iPad 1 no light bleeding because its black.

Though I google some black color still got light bleeding. Probably its less % for black.

inb4 gogo2 trying to make people buy black so that gogo2 can get white iPad 2.
double7
post Apr 27 2011, 12:22 PM

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QUOTE(gogo2 @ Apr 27 2011, 12:17 PM)
I'll bet on black color to have no light bleeding. Who agree?
Coz iPad 1 no light bleeding because its black.

Though I google some black color still got light bleeding. Probably its less % for black.

inb4 gogo2 trying to make people buy black so that gogo2 can get white iPad 2.
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it doesn't matter if it's black or white (MJ song).. mine is black and still got bleeding all around the lcd..
' or 1=1 --
post Apr 27 2011, 12:24 PM

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QUOTE(double7 @ Apr 27 2011, 12:22 PM)
it doesn't matter if it's black or white (MJ song).. mine is black and still got bleeding all around the lcd..
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Yeah i believe it comes down to luck. : O

This post has been edited by ' or 1=1 --: Apr 27 2011, 12:25 PM
SUSgogo2
post Apr 27 2011, 12:27 PM

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QUOTE(double7 @ Apr 27 2011, 12:22 PM)
it doesn't matter if it's black or white (MJ song).. mine is black and still got bleeding all around the lcd..
*
until I know someone with white iPad 2 without bleeding, I'll aim for black one.
bem69
post Apr 27 2011, 12:35 PM

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Like I said, my first iPad had a light bleeding problem, and I got to exchange it.
Joelles
post Apr 27 2011, 12:39 PM

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QUOTE(gogo2 @ Apr 27 2011, 12:27 PM)
until I know someone with white iPad 2 without bleeding, I'll aim for black one.
*
Until you know iPad 2 white is having non light bleeding issue, most probably it's already running out of stock. You'll joining me waiting for the next batch then. smile.gif
SUSgogo2
post Apr 27 2011, 12:40 PM

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QUOTE(Joelles @ Apr 27 2011, 12:39 PM)
Until you know iPad 2 white is having non light bleeding issue, most probably it's already running out of stock. You'll joining me waiting for the next batch then. smile.gif
*
as I said, back light bleeding is not an issue for me. LOL.
sicklad77
post Apr 27 2011, 01:10 PM

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To some it's an issue and to others is not.
At first I didn't really mind but casual watching movies at night makes it annoying that it's there.

Bought it at such a price an I'm getting it something like this.
FYI to others mine is from Paris White set kena.
My sister black from Australia also I having te same problem.
I really envy those who had no issue whatsoever sad.gif
Joelles
post Apr 27 2011, 02:08 PM

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QUOTE(sicklad77 @ Apr 27 2011, 01:10 PM)
To some it's an issue and to others is not.
At first I didn't really mind but casual watching movies at night makes it annoying that it's there.

Bought it at such a price an I'm getting it something like this.
FYI to others mine is from Paris White set kena.
My sister black from Australia also I having te same problem.
I really envy those who had no issue whatsoever sad.gif
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Precisely, that's what in my mind as well. After paying our own "Hard-Earned" money, I demand a new proper conditioned unit rather exchanging a reburbished unit as I mentioned earlier. It's ok for someone who can get along with the problem and live with it, anyway it's your own money and you make the decision yourself. Since my wife will gonna use it to watch movies in the bedroom with lights off, it will going to be obviously distrating if there's some light bleeding on certain edges. I doubt the problem only applies to white colour iPad, in fact it seems to be applies to both Black and White as well. ATM, just stick with my iPad 1 first till there's news of newer batch of iPad2 comes into our shore.
xDingx
post Apr 27 2011, 02:30 PM

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QUOTE(gogo2 @ Apr 27 2011, 12:14 PM)
no cannot. Already stipulated in the warranty they have the right to give you refurb.
*
So sad....
I think i gonna sell my ipad 2 in lowyat forum... sad.gif

Added: if ur ipad has light bleeding problem, will u guys still request to exchange for other set even though it is a refurbished set?

This post has been edited by xDingx: Apr 27 2011, 04:48 PM
' or 1=1 --
post Apr 27 2011, 06:00 PM

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I did a bit of googling. Apparently the ipad 2 screen is secured to the front glass panel with adhesive as comapred to the ipad 1 which was held together by clips. So these light bleeds are caused by the adhesive not curing entirely leaving openings that for the back light to go thru the cracks. But it wont get any worse from what i read. So if u get a unit with minimal light bleeding ur better off keeping it rather than risk getting another unit that is worse. Expect the 2nd batch of ipad 2 manufacturing to fix this issue i guess.
double7
post Apr 28 2011, 02:02 AM

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For those who followed my case in another thread, I have an update. I managed to get my ipad 2 replaced again. This time with a completely NEW one with the white box shrink wrapped and all.

At first I was planning for a refund like I said yesterday. I told the sales rep that if I don't get a completely new one then I want a refund. So he went into the staff area and came out about five minutes later with a new ipad 2 still wrapped in box.

So I decided to replace and the best thing is my refund policy is extended another 2 weeks! I still haven't checked for light bleeding yet, probably tonight. If it's still there I have another 2 weeks to repeat the same process. LOL.



SUSgogo2
post Apr 28 2011, 02:31 AM

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QUOTE(double7 @ Apr 28 2011, 02:02 AM)
For those who followed my case in another thread, I have an update. I managed to get my ipad 2 replaced again. This time with a completely NEW one with the white box shrink wrapped and all.

At first I was planning for a refund like I said yesterday. I told the sales rep that if I don't get a completely new one then I want a refund. So he went into the staff area and came out about five minutes later with a new ipad 2 still wrapped in box.

So I decided to replace and the best thing is my refund policy is extended another 2 weeks! I still haven't checked for light bleeding yet, probably tonight. If it's still there I have another 2 weeks to repeat the same process. LOL.
*
err, is it white or black first? if black, I think 51% no bleed. LOL
double7
post Apr 28 2011, 02:49 AM

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QUOTE(gogo2 @ Apr 28 2011, 02:31 AM)
err, is it white or black first? if black, I think 51% no bleed. LOL
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It's always been black. I don't like white. Looks cheap and almost like a picture frame.
sicklad77
post Apr 28 2011, 05:32 AM

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First the death grip now this?
And both I'm a victim of it.
Kinda regret getting things first hand brand new just come out although I have to pay the premium sad.gif

I'm waiting for Singapore to release and go exchange mine there, since I'm in jb and I don't why but I have a strong feeling Singapore batch would be ok. Hope Malaysia one is as well so that I won't travel so far sad.gif

I'll update on this thread here if anything smile.gif
double7
post Apr 28 2011, 07:10 AM

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Just check the one I just replaced, still have light leakage but a lot less severe i.e. not that distracting while watching videos.

The discussions in other forums is that the serial number where the forth alphabet is F (meaning first quarter batch) will have a high chance of light bleeding.

The second batch which should be the second quarter starting in may will be the new batch. So I'm gonna try my luck again in two weeks. At least I get a new ipad 2 every two weeks. haha..
jtco
post Apr 29 2011, 01:40 PM

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Hey ppl,

So I queued up at Harvey Norman Ikano Power centre at 8.30am this morning. By 10pm there were over 150 people queueing? I was probably the 1st 30 and I only managed to get my hands on my iPad at 1pm. Harvey Norman's service is terrible and at first they forced the customers to buy their bundled accessories or else you can't buy an iPad.

ANyway, I was wondering if anyone got an iPad and have got problems with it? I noticed that I have backlight bleed issues. Anyone else with such a problem? I got the 64GB Wifi version btw.

Do post your experiences here! Does queing up tomorrow (saturday) morning to buy one, be sure to skip harvey norman cause they suck!
Heffalump
post Apr 29 2011, 01:53 PM

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I also queued at IPC. Im probably number 40.

Got my ipad at ard 11.30. They never tell me to buy the package.

Service was good for me. So far my ipad no prob. Cheers.
SUSgogo2
post Apr 29 2011, 01:56 PM

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I want to create a thread asking Light Bleeding for Malaysia version.

So............................

Anyone bought one and test if their iPad 2 got light bleed?

Please indicate your color also.


Added on April 29, 2011, 1:57 pm
QUOTE(jtco @ Apr 29 2011, 01:40 PM)
Hey ppl,

So I queued up at Harvey Norman Ikano Power centre at 8.30am this morning. By 10pm there were over 150 people queueing? I was probably the 1st 30 and I only managed to get my hands on my iPad at 1pm. Harvey Norman's service is terrible and at first they forced the customers to buy their bundled accessories or else you can't buy an iPad.

ANyway, I was wondering if anyone got an iPad and have got problems with it? I noticed that I have backlight bleed issues. Anyone else with such a problem? I got the 64GB Wifi version btw.

Do post your experiences here! Does queing up tomorrow (saturday) morning to buy one, be sure to skip harvey norman cause they suck!
*
So your 64gb wifi got light bleed? is it white or black?

QUOTE(Heffalump @ Apr 29 2011, 01:53 PM)
I also queued at IPC. Im probably number 40.

Got my ipad at ard 11.30. They never tell me to buy the package.

Service was good for me. So far my ipad no prob. Cheers.
*
got light bleed? which or black color ipad?

This post has been edited by gogo2: Apr 29 2011, 01:57 PM
selvenz
post Apr 29 2011, 01:58 PM

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How do you check for light bleeding
bb.supplements
post Apr 29 2011, 01:59 PM

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how 2 check?
milky
post Apr 29 2011, 01:59 PM

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ipad2 wifi 16gb mine is white.. got light bleed but in white color la... but small area near the volumn button
selvenz
post Apr 29 2011, 02:00 PM

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I don't notice anything at all
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post Apr 29 2011, 02:01 PM

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QUOTE(jtco @ Apr 29 2011, 01:40 PM)
Hey ppl,

So I queued up at Harvey Norman Ikano Power centre at 8.30am this morning. By 10pm there were over 150 people queueing? I was probably the 1st 30 and I only managed to get my hands on my iPad at 1pm. Harvey Norman's service is terrible and at first they forced the customers to buy their bundled accessories or else you can't buy an iPad.

ANyway, I was wondering if anyone got an iPad and have got problems with it? I noticed that I have backlight bleed issues. Anyone else with such a problem? I got the 64GB Wifi version btw.

Do post your experiences here! Does queing up tomorrow (saturday) morning to buy one, be sure to skip harvey norman cause they suck!
*
QUOTE(Heffalump @ Apr 29 2011, 01:53 PM)
I also queued at IPC. Im probably number 40.

Got my ipad at ard 11.30. They never tell me to buy the package.

Service was good for me. So far my ipad no prob. Cheers.
*
So who are lying?
milky
post Apr 29 2011, 02:01 PM

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QUOTE(selvenz @ Apr 29 2011, 01:58 PM)
How do you check for light bleeding
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my way of checking when i got to my car @ car pack(duh!) the whole car is dark.. just ON ur ipad2 while you are seeing the apple logo.. quickly put it under left side passenger seat u will see the bleeding
selinix
post Apr 29 2011, 02:02 PM

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post Apr 29 2011, 02:05 PM

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Here is the step how to check backlight bleed:

Step 1: Cover rear facing camera with your hand to take a black screen picture.
Step 2: Set your iPad's brightness level to max.
Step 3: Go inside any dark room in order to see it clearly.

And you're done. nod.gif
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post Apr 29 2011, 02:05 PM

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i line up in 1mk HN from 9.30. and by 10.30, they said all ipad sold out even for those so called pre-order. service sux and wont be their customer probably for the rest of my life.
sakos
post Apr 29 2011, 02:06 PM

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Send back and change a new one!
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post Apr 29 2011, 02:07 PM

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Yes, its common for the ipad 2 to have backlight bleeding.. its been reported worldwide.

Those of u facing this issue, can send it back to the store for a replacement
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post Apr 29 2011, 02:07 PM

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I check mine at switch@theMines.. Bleedfree!

I activate ipad then capture one dark scene under table using the camera and lookout if there is any light..
kevintai1984
post Apr 29 2011, 02:09 PM

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Guys, what the vesion for ipad2 you guys are getting?
milky
post Apr 29 2011, 02:09 PM

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what will light bleed cause?
swmung
post Apr 29 2011, 02:10 PM

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What is light bleeding ?
SUSgogo2
post Apr 29 2011, 02:11 PM

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QUOTE(manchurr @ Apr 29 2011, 02:07 PM)
I check mine at switch@theMines.. Bleedfree!

I activate ipad then capture one dark scene under table using the camera and lookout if there is any light..
*
Your iPad is wat color?

This post has been edited by gogo2: Apr 29 2011, 02:11 PM
selinix
post Apr 29 2011, 02:11 PM

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QUOTE(swmung @ Apr 29 2011, 02:10 PM)
What is light bleeding ?
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Please refer to the video
milky
post Apr 29 2011, 02:14 PM

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what will light bleed causes? i mean in future..
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post Apr 29 2011, 02:15 PM

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QUOTE(milky @ Apr 29 2011, 02:14 PM)
what will light bleed causes? i mean in future..
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light bleed won't cause anything la. Its actually not a problem if you don't pay attention to it.
milky
post Apr 29 2011, 02:17 PM

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cheh.... i tot in future the spot will blinded or i tot same like dead pixel in future..
selinix
post Apr 29 2011, 02:20 PM

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QUOTE(milky @ Apr 29 2011, 02:17 PM)
cheh.... i tot in future the spot will blinded or i tot same like dead pixel in future..
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it will only be noticeable when you have black images or backgrounds on your ipad
Mackiddo
post Apr 29 2011, 02:23 PM

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QUOTE(kevintai1984 @ Apr 29 2011, 02:09 PM)
Guys, what the vesion for ipad2 you guys are getting?
*
Mine is 4.3.1 , think the early birds all same. Hopefully jailbreak coming out soon.
wvt
post Apr 29 2011, 02:25 PM

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QUOTE(jtco @ Apr 29 2011, 01:40 PM)
Hey ppl,

So I queued up at Harvey Norman Ikano Power centre at 8.30am this morning. By 10pm there were over 150 people queueing? I was probably the 1st 30 and I only managed to get my hands on my iPad at 1pm. Harvey Norman's service is terrible and at first they forced the customers to buy their bundled accessories or else you can't buy an iPad.

ANyway, I was wondering if anyone got an iPad and have got problems with it? I noticed that I have backlight bleed issues. Anyone else with such a problem? I got the 64GB Wifi version btw.

Do post your experiences here! Does queing up tomorrow (saturday) morning to buy one, be sure to skip harvey norman cause they suck!
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mind to share with us what kinda accessories is it?smart cover?

got mine at pavillion this morning and forgot yo buy screen protector.. rclxub.gif
tehb32
post Apr 29 2011, 02:26 PM

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Me too
milky
post Apr 29 2011, 02:26 PM

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QUOTE(wvt @ Apr 29 2011, 02:25 PM)
mind to share with us what kinda accessories is it?smart cover?

got mine at pavillion this morning and forgot yo buy screen protector.. rclxub.gif
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the screen protector is quite expensive? no? RM69 & RM79 any better brand?
SUSgogo2
post Apr 29 2011, 02:28 PM

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QUOTE(milky @ Apr 29 2011, 02:26 PM)
the screen protector is quite expensive? no? RM69 & RM79 any better brand?
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I recommend diamond screen protector.
jtco
post Apr 29 2011, 03:02 PM

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I just returned the iPad I bought this morning.. Be careful ppl of Harvey Norman.. There's someone inside HN who is a con man.. The unit I bought was not wrap in plastic. I only realized this when I got home and opened it. The back of the iPad was slightly scratch. It was definitely not new.

They insisted that I return (and not refund me) and come and pick it up sometime later when they have stock. But obviously, they would probably only call me when May comes since if they have stock they would want to lock in more new customers.

I got a refund at the end though and bought direct from Apple. Hopefully no backlight bleed!


Added on April 29, 2011, 3:04 pmBtw, there's a brown corrugated box outside and the white Apple iPad box inside. I did not open the brown box to check. So ppl, beware we live in Malaysia with lots of unscrupulous ppl!

This post has been edited by jtco: Apr 29 2011, 03:04 PM
selinix
post Apr 29 2011, 03:44 PM

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asked my friend to check my unit..

white ipad2 - slight light bleeding on the left side
SUSgogo2
post Apr 29 2011, 03:44 PM

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QUOTE(selinix @ Apr 29 2011, 03:44 PM)
asked my friend to check my unit..

white ipad2 - slight light bleeding on the left side
*
so its true then that higher statistic that White Ipad 2 will leak lights
SUSs3an_looi
post Apr 29 2011, 05:40 PM

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I purchased mine online and it will arrive in 2 weeks.. THEN I read about the lightbleeding so I'm extremely scared that I will get it...

Fingers crossed!
intothefantasy
post Apr 29 2011, 05:58 PM

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ok, today is the day where lots of malaysian are getting their ipad 2...so my question now..do u guys suffer any backlight bleeding? i have 2 units here and both are bleeding....so my question is...should i exchange it tomorrow? or wait? as i know switch does not have any more stock left....exchanging them on tomorrow would not be possible....
aruja_69
post Apr 29 2011, 06:32 PM

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I also having the same prob even I got it from Aus and also my iPad from us too....nothing big deal for me....most important it can still watch movie and other stuff.
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post Apr 29 2011, 07:00 PM

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mine is iPad 2 32gb Wifi Black, there is a screen bleed near the home button, but barely visible, need to look closely then only notice it smile.gif I don't mind about it, since I applied the SP on my iPad 2 already, haha


I went here to download the black screen test image

http://www.idevicesworld.com/Black%20Screen%20Test.jpg

This post has been edited by fox_shinoda: Apr 29 2011, 07:02 PM
movanns
post Apr 29 2011, 07:11 PM

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QUOTE(Mackiddo @ Apr 29 2011, 02:23 PM)
Mine is 4.3.1 , think the early birds all same. Hopefully jailbreak coming out soon.
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Jb got edy la. 4.3.2 also got
SUSgogo2
post Apr 29 2011, 07:13 PM

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QUOTE(s3an_looi @ Apr 29 2011, 05:40 PM)
I purchased mine online and it will arrive in 2 weeks.. THEN I read about the lightbleeding so I'm extremely scared that I will get it...

Fingers crossed!
*
if you take white confirm kena oredi.

QUOTE(intothefantasy @ Apr 29 2011, 05:58 PM)
ok, today is the day where lots of malaysian are getting their ipad 2...so my question now..do u guys suffer any backlight bleeding? i have 2 units here and both are bleeding....so my question is...should i exchange it tomorrow? or wait? as i know switch does not have any more stock left....exchanging them on tomorrow would not be possible....
*
Is it white?

QUOTE(fox_shinoda @ Apr 29 2011, 07:00 PM)
mine is iPad 2 32gb Wifi Black, there is a screen bleed near the home button, but barely visible, need to look closely then only notice it smile.gif I don't mind about it, since I applied the SP on my iPad 2 already, haha
I went here to download the black screen test image

http://www.idevicesworld.com/Black%20Screen%20Test.jpg
*
Means that black not much screen bleed. Hurray.
andrekua
post Apr 29 2011, 07:15 PM

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I noticed that the higher brightness, the worse the bleeding is. Mine is quite bad at few area. What level of brightness are you guys using for testing?
fox_shinoda
post Apr 29 2011, 07:18 PM

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QUOTE(andrekua @ Apr 29 2011, 07:15 PM)
I noticed that the higher brightness, the worse the bleeding is. Mine is quite bad at few area. What level of brightness are you guys using for testing?
*
full all the way, but you will not be using full brightness all the time, if its really bad, then you should sent it for service I guess

This post has been edited by fox_shinoda: Apr 29 2011, 07:19 PM
andrekua
post Apr 29 2011, 07:22 PM

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Service means replacement or they will open it up to replace the screen? I mean, I can live with that. I do wonder how often we came across a totally black screen.
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post Apr 29 2011, 07:22 PM

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QUOTE(andrekua @ Apr 29 2011, 07:15 PM)
I noticed that the higher brightness, the worse the bleeding is. Mine is quite bad at few area. What level of brightness are you guys using for testing?
*
may I ask the color of ur iPad?


Added on April 29, 2011, 7:23 pm
QUOTE(andrekua @ Apr 29 2011, 07:22 PM)
Service means replacement or they will open it up to replace the screen? I mean, I can live with that. I do wonder how often we came across a totally black screen.
*
In US, they give you a 2nd hand unit.

This post has been edited by gogo2: Apr 29 2011, 07:23 PM
andrekua
post Apr 29 2011, 07:43 PM

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gogo,

I have a White 32GB Wifi.

Anyway, this is what it looks like at full brightness but to be honest, even LCD TV bleed at full brightness. When you turn your brightness down, its less than half of what its being shown in this picture.

This post has been edited by andrekua: Apr 29 2011, 07:44 PM


Attached thumbnail(s)
Attached Image
owikh84
post Apr 29 2011, 07:48 PM

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Bad news for reseller if buyer rejected on the spot
Apple really use low quality LCD haiz...
andrekua
post Apr 29 2011, 07:54 PM

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QUOTE(weiyann83 @ Apr 27 2011, 01:31 AM)
So do you think the image i share is normal? please advice, i believe most of the user having same issue, i mostly play game or movie at dark place, this is very annoying for me...  rclxub.gif
*
Are you testing it on full brightness?

toytoy
post Apr 29 2011, 07:57 PM

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Maybe due to crisis in jpn they opted for lower quality screen?
slickz
post Apr 29 2011, 08:01 PM

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I don't know about you guys, but go ahead and do the same test on all LCD devices you own and see if u can see something similar, and let us know the result.

If people want to be complete nitpicks and close all lights in the room and stare at my ipad while opening a black screen then yes, got one minimal light bleed point. But when show any images at all, even so called dark images the light bleed went away.

Seriously it's a non issue. Antennagate also was just the same overblown issue. Got MANY case of ppl returning iphone to maxis cause of antennagate? I don't think so.


whtan2000
post Apr 29 2011, 08:03 PM

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mine white 64gb + 3g got bleeding also..it's not a big deal actually...u can still watch movie those and read without prob...

but if apple come out with a new ver without bleed then i might go change..or else its no use since all ppl around the world also experience this prob...change also same only...
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post Apr 29 2011, 08:04 PM

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My ipad 1 Gen also have similiar light bleeding if I turn the full brightness white viewing a dark background, still considering should I send it back to the Service Centre coz I don't want to wait for 1 or 2 weekweek to get it back.
andrekua
post Apr 29 2011, 08:12 PM

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I guess mine are as bad or worse than TS unit.

Will try a movie and see how severe it was.
SUSgogo2
post Apr 29 2011, 08:16 PM

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Seems like statistic shows that white iPad 2 have more probability of light bleed....
Assclown
post Apr 29 2011, 08:20 PM

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QUOTE(gogo2 @ Apr 29 2011, 08:16 PM)
Seems like statistic shows that white iPad 2 have more probability of light bleed....
*
thats because less people own black units.
SUSgogo2
post Apr 29 2011, 08:28 PM

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QUOTE(Assclown @ Apr 29 2011, 08:20 PM)
thats because less people own black units.
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so means, Malaysia majority iPad is white? I thought Apple bring half half tongue.gif
xerexz
post Apr 29 2011, 08:32 PM

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Bleed only 4 white version
Assclown
post Apr 29 2011, 08:43 PM

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QUOTE(gogo2 @ Apr 29 2011, 08:28 PM)
so means, Malaysia majority iPad is white? I thought Apple bring half half tongue.gif
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i don't know about how many blacks n whites they bring in but majority bought the white color.
shagalot
post Apr 29 2011, 08:45 PM

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My White 32G Wifi also got bleeding... it is annoying me... cannot tahan...
ExHolyAngel
post Apr 29 2011, 09:02 PM

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i got my white ipad 2 today, testing it with full black page in dark condition.
The result is : The screen display Pure Black Colour with No light Bleeding, so lucky i got such a perfect screen. Haha.
double7
post Apr 29 2011, 09:28 PM

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The refund policy is two weeks for Apple devices so long as you don't damage it and no engraving. I went to the Apple Store for a refund after my first replacement turns out to have light bleeding also. The first replacement I got was a refurbished set.

So I told them unless they replace me with a new set still wrapped in white box, I wanted a refund. They replaced mine with a new one because it was still within the 2-week refund period. My 2-week refund period was also renewed after getting the new ipad 2.

Turns out it still have light bleeding though the latest one was less severe. I will repeat the same process again before my 2-week period expired. Oh btw, all the colours are black, I really don't know why gogo2 insisted that only white has light bleeding problems. I even encountered black ones with a dead pixel.
Chyan
post Apr 29 2011, 10:06 PM

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I had a perfect screen as well but in black. tongue.gif
-Max91-
post Apr 29 2011, 10:51 PM

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Guy, I got my Ipad2 white today.....yea..screen bleed....but kinda minor....juz at 1 or 2 small parts only...shud i get a replacement?? but its like really not noticable...
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post Apr 29 2011, 10:58 PM

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Black, 32gb wifi, no bleeding.
nicole1024
post Apr 29 2011, 11:10 PM

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My 1 16gb white wifi,ok.perfect screen.when I purchase, I din open the box.luckily go back home check,all perfect
theskems
post Apr 29 2011, 11:17 PM

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Can anyone share what's the fourth alphabet of your serial number? Is it 'F'? Meaning first batch.
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post Apr 30 2011, 12:14 AM

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I bought 2 iPad 2s... both bleeding like TS's.... sad
munak991
post Apr 30 2011, 12:24 AM

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got screen bleed too, 64GB 3g Black, still ok if u dont watch movie at night
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post Apr 30 2011, 12:33 AM

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QUOTE(Maestrol @ Apr 30 2011, 12:14 AM)
I bought 2 iPad 2s... both bleeding like TS's.... sad
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Color of ur iPad pls
slickz
post Apr 30 2011, 12:33 AM

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Watch movie at night also no problem if u set brightness to lowest. Asking for xchange now really useless
SUSgogo2
post Apr 30 2011, 12:34 AM

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QUOTE(slickz @ Apr 30 2011, 12:33 AM)
Watch movie at night also no problem if u set brightness to lowest. Asking for xchange now really useless
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should we cancel order now?
H2O3
post Apr 30 2011, 12:52 AM

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mine 16 gb black oso gt backlight bleeding.it wont affect any thing unless watching movie rite?
SUSgogo2
post Apr 30 2011, 12:54 AM

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QUOTE(H2O3 @ Apr 30 2011, 12:52 AM)
mine 16 gb black oso gt backlight bleeding.it wont affect any thing unless watching movie rite?
*
its just annoying.
double7
post Apr 30 2011, 01:27 AM

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I encourage anyone who has a problem with their ipads to call Apple customer service and make a report. It seems everyone just swallows Steve Jobs' cum and accepted the defects. Apple has yet to make any statements about the light bleeding defects which I assume because not many people bother to make a complaint.
alfredfx
post Apr 30 2011, 01:38 AM

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whats the different between smart cover and additional smart cover
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post Apr 30 2011, 01:49 AM

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QUOTE(gogo2 @ Apr 30 2011, 12:33 AM)
Color of ur iPad pls
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2 White iPads
SUSs3an_looi
post May 1 2011, 12:45 AM

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Hi TS.. just a suggestion.. possible to make a poll ie.
1 black 16gb - OK
2 black 16gb - bleed
3 black 32gb - ok
4 black 32gb - bleed
5 black 64gb - ok
6 black 64gb - bleed
7 white 16gb - OK
8 white 16gb - bleed
9 white 32gb - ok
10 white 32gb - bleed
11 white 64gb - ok
12 white 64gb - bleed

just a suggestion...
junior5417
post May 1 2011, 12:46 AM

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QUOTE(s3an_looi @ May 1 2011, 12:45 AM)
Hi TS.. just a suggestion.. possible to make a poll ie.
1 black 16gb - OK
2 black 16gb - bleed
3 black 32gb - ok
4 black 32gb - bleed
5 black 64gb - ok
6 black 64gb - bleed
7 white 16gb - OK
8 white 16gb - bleed
9 white 32gb - ok
10 white 32gb - bleed
11 white 64gb - ok
12 white 64gb - bleed

just a suggestion...
*
thumbup.gif
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post May 1 2011, 12:57 AM

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My gf's iPad white 16gb, one of the first ones from Apple store Covent Garden, doesnt feel like it has it, maybe a bit only if I am being skeptical lol..
kicko0o
post May 1 2011, 02:13 AM

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iPad 2 - Wifi 16GB - Black

Status : No bleed issue , yet.
tarm
post May 1 2011, 09:10 AM

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Ipad2 64g 3g Black

Got 2-3 spots on left side. Not too noticeable on daily use, and when I compared it with my Iphone4, my phone also got near home button area. Again, not really big a deal (My TV also got some little leak).

solution? wait for ipad2 stock stabilize, buy APP, then sent it to service by end of year. Or maybe by then we got shop that can fix it (since its really the lcd glue issue, not defective hardware).

Cheers! biggrin.gif
ciohbu
post May 1 2011, 09:23 AM

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luckily i didnt queue up like crazy for it..

next time should wait for review first ma.. tongue.gif


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post May 1 2011, 09:28 AM

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QUOTE(ciohbu @ May 1 2011, 09:23 AM)
luckily i didnt queue up like crazy for it..

next time should wait for review first ma.. tongue.gif
*
the light bleed issue has been known since last month, ppl knew and still went ahead and bought it.. Why? Because it's not a crucial reason to prevent you from buying it... Just like iPhone 4's antenna problem

ciohbu
post May 1 2011, 09:29 AM

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QUOTE(Nyanyanmeow @ May 1 2011, 09:27 AM)
why not. light bleeding is almost normal for any device with LCD display. it's because of the fact that the LED providing the display's backlight.
*
shouldn't be a problem if the owner dun mind icon_rolleyes.gif
acbc
post May 1 2011, 09:34 AM

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I will mind as all my devices which uses LCD don't have this issue... Apple QC has gone rock bottom...

Luckily I didn't queue for this flawed 'magical device'. Anyway, must congratulate Steve Jobs for 'conning' many customers. Either that... or his eyesight is very poor in spotting imperfections as he is well known of.
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post May 1 2011, 09:44 AM

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Very happy for my iPad, perfect unit without any screen bleeding issue.
My model is 64G 3G black smile.gif
WhatMan
post May 1 2011, 09:51 AM

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Not a big issue to me. I'm used to see it on LCD monitor/TV anyway, and most of the time it seems so minor I totally forgot about seeing it anyway.


SUSgogo2
post May 1 2011, 10:02 AM

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QUOTE(Nyanyanmeow @ May 1 2011, 09:16 AM)
models and colors doesn't matter. all models and colors will have a few light bleeds.

some unlucky people will have severe light bleeds but the good news is if it's severe u can change it for a new one smile.gif
*
yes, all model and color have. But statistically shown that the white one is the worse case.

QUOTE(acbc @ May 1 2011, 09:34 AM)
I will mind as all my devices which uses LCD don't have this issue... Apple QC has gone rock bottom...

Luckily I didn't queue for this flawed 'magical device'. Anyway, must congratulate Steve Jobs for 'conning' many customers. Either that... or his eyesight is very poor in spotting imperfections as he is well known of.
*
holy shit. What LCD product you bought no light leak??????????????????????????????????????

All my LCD product will show some light leak la.


Added on May 1, 2011, 10:02 am
QUOTE(Nyanyanmeow @ May 1 2011, 09:53 AM)
yeah. i just laugh when people say their LCD devices doesn't have any light leak. there will be but varies to it severity.
*
seems like the white casing is more severe

This post has been edited by gogo2: May 1 2011, 10:02 AM
SUSgogo2
post May 1 2011, 10:06 AM

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QUOTE(Nyanyanmeow @ May 1 2011, 10:05 AM)
my mom's white ipad doesn't show light leaks under normal usage. even at full brightness in dark room pun payah nampak.
*
only happen during dark dark scene of movie leh
SUSgogo2
post May 1 2011, 10:17 AM

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QUOTE(Nyanyanmeow @ May 1 2011, 10:17 AM)
bro. i've been using ipad 2 for a long time. i know how to detect light leakage la. what i meant is my mom's ipad is not that severe. not all white ipads have severe light leak.
*
oooo000000000000
SUSgogo2
post May 1 2011, 10:20 AM

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QUOTE(Nyanyanmeow @ May 1 2011, 10:18 AM)
haha. garang tongue.gif got friends with a few severe light leak. scary.
*
and their color?
acbc
post May 1 2011, 10:30 AM

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QUOTE(gogo2 @ May 1 2011, 10:02 AM)
yes, all model and color have. But statistically shown that the white one is the worse case.
holy shit. What LCD product you bought no light leak??????????????????????????????????????

All my LCD product will show some light leak la.


Added on May 1, 2011, 10:02 am
seems like the white casing is more severe
*
U want example?

My devices below:

1. Dell Venue 4.1"
2. Dell Streak 5"
3. Garmin nuvi 1460 5"
4. Garmin nuvi 205 3.5"
5. Dell E228WFP LCD monitor 22"
6. Sharp LC-32A33M TV 32"
7. Apple iPhone 3GS 3.5"
8. Apple iPad 64GB (1st Gen)
9. hp mini 311 netbook 11.6"
10. Kohjinsha tablet 7"
11. Apple Macbook Pro 13" (2010)

f***! Even my 10 year old hp Jornada 568 don't have like leak le...

Need more?

As I said earlier... QC has gone down the drain... and don't be a hardcore Apple fanboy to support a flawed product. I'm also an Apple user but I don't / won't worship Steve Jobs unlike some people...


Added on May 1, 2011, 10:33 am
QUOTE(Nyanyanmeow @ May 1 2011, 09:40 AM)
http://ask.alibaba.com/Q/802536882-Light-l...LCD-TVs-up.html

wow. all ur lcd gadgets don't have light leak? that's amazing bro! even on tv's pun ada light leak.
*
Nope... I'm very picky and will test before purchase. If there minor light leak and not noticable... ok la. But, for iPad2, it is very obvious, how la?

This post has been edited by acbc: May 1 2011, 10:33 AM
acbc
post May 1 2011, 10:35 AM

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QUOTE(Nyanyanmeow @ May 1 2011, 10:33 AM)
not being a fanboy or saying that i support flawed products but "ALL LCD PRODUCTS HAVE LIGHT LEAK". Go google.
your eyes cannot spot la kot.
*
Yeah right... I can spot leakages easily. True, many products will have some leakages but not so obvious like iPad2 la... u paid RM 1.5k device and get a lemon? WTF? I just bought a new Toshiba Redza 32" LCD for RM 888 recently and after several testing (at the electrical shop), only spot 2 areas with light leakage... too minor to notice and accept lor... after all, the TV is selling less than RM 900.
acbc
post May 1 2011, 10:40 AM

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I'll surprised if those cheap 7" Android tablet devices don't have light bleeding problem. Saw one... Apad or something like that and the display is perfect. No light bleeding on dark scenes but feels cheapo lor... for RM 399, what do u expect?
BRY7
post May 1 2011, 11:37 AM

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have anyone contacted the resellers regarding this?
i would like to get a White 32GB Wifi + 3G but worried about this screen bleeding matter
cocooh
post May 1 2011, 11:38 AM

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QUOTE(BRY7 @ May 1 2011, 11:37 AM)
have anyone contacted the resellers regarding this?
i would like to get a White 32GB Wifi + 3G but worried about this screen bleeding matter
*
If you're worry about screen bleeding then u better get prepared coz "most" of the iPad 2 has screen bleed

You are entitle to get 1 on 1 exchange but that could only happen when there is abundant of stock
BRY7
post May 1 2011, 11:39 AM

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QUOTE(Nyanyanmeow @ May 1 2011, 11:38 AM)
not everyone will get severe screenbleeding bro. seriously u wont notice lah. every lcd products has screen bleeding. all my 3 ipads has no problems at all.
*
does it effects anything?

cocooh
post May 1 2011, 11:41 AM

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QUOTE(Nyanyanmeow @ May 1 2011, 11:41 AM)
if it's severe u will notice it straight away. if like mine, even in dark tak nampak most of the time.
*
Very lucky set that you receive bro shocking.gif
BRY7
post May 1 2011, 11:43 AM

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QUOTE(Nyanyanmeow @ May 1 2011, 11:41 AM)
if it's severe u will notice it straight away. if like mine, even in dark tak nampak most of the time.
*
what colour is all 3 of yours?
any other problems surfaced so far besides screen bleeding?
BRY7
post May 1 2011, 11:48 AM

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QUOTE(Nyanyanmeow @ May 1 2011, 11:44 AM)
2 whites and 1 black.

White 32gb wifi + 3g (bought in the US during launch)
Black 64gb wifi + 3g (bought in malaysia during launch)
White 16gb wifi only (bought in malaysia during launch)
*
for 3g that is bought from US, just get At&T right?
works with all of our 3G carriers?
Al3x0174
post May 1 2011, 03:54 PM

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I have just tested for bleeding a while ago. I notice several parts have bleed. 16 gb white wifi model.
Honestly can't notice it if in a bright room.

The ones at the bottom isnt the problem to me unfortunately the one at the right side pararel to the sound and mute/lock button is.

Will return to store to get mine replace soon
andrekua
post May 1 2011, 06:52 PM

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If it's bleeding, don't even need to set it to maximum to see.
mybiebie
post May 1 2011, 07:44 PM

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if got this problem can claim another 1 or nt?
TheLaptopDudeGuy
post May 1 2011, 07:52 PM

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mine is fine
Broadica
post May 1 2011, 08:50 PM

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Mine minor bleed... But ipad2 keep crashing....
Anyone have crash issue?
slickz
post May 1 2011, 09:16 PM

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Even my unit has the screen bleed issue, but it's only barely, barely noticeable near a corner when I watch a movie IN COMPLETE DARKNESS and be a total dicky nitpicky jerk who focus attention to the black edge instead of the movie. Once I focus on the movie it goes away.

If condition is not right the screen bleeding isn't visible. At all.

Yeah, my serial number shows it's the first batch. Bought at macstudio.

This post has been edited by slickz: May 1 2011, 09:17 PM
acbc
post May 1 2011, 09:22 PM

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QUOTE(Nyanyanmeow @ May 1 2011, 10:41 AM)
Oh wait. previous post u said ur all ur lcd's never have light leakage?
Yes. None except this new TV... but then again, it is the best one of the 6 units I tested before purchasing... the salesman already looking upset.

iPad2 so obvious from many angles unless u got lucky... why la? Pay so much and get a lemon? I'm sure many will return it back in a few weeks.

Even my old iPhone 2G (1st gen bought from US) don't have this bleeding issue... and that was back in 2008! The recent purchase of iPad 64GB (1st gen bought 3 weeks ago) also no bleeding. I guess Apple rushed everything into production and opt for repairs later which is still profitable for them.

Example, out of 100 units, 70 have screen bleeding problems but only 30 chose to return. The rest happy like nobody's business. To repair the 30 units work out to be cheaper for them.

I will wait a few months before getting one with hope Apple will solve this issue then. If they can deliver a perfect screen for my iPad 64GB... I'm sure they can do the same. It is a matter of time.


Added on May 1, 2011, 9:41 pm
QUOTE(Nyanyanmeow @ May 1 2011, 09:19 PM)
when it comes to Apple people always complain why apple product like this like that eventhough LCD light leak is normal thing and occurs on every gadgets with LCD. like iphone 4 la. they complain antennaegate.

weird thing is when samsung has problem with their gps chip in galaxy s and nexus s nobody seems to be bothered about it.

to say apple products is expensive is ridiculous. check other quality tablets. most of them are more expensive than the ipad 2.
*
That's because it is Apple... being the largest consumer products company and the one who cares about quality, people put their trust in them. when their QC drops, they become easy targets for many. People will start to sue and Apple will force to explain in details.

Samsung, Motorola, Dell or whatever manufacturers are small timers and people tend to forget everything after a few weeks. Some will even recall the product... quietly. They are not as big as Apple and their product lines don't attract consumers easily.

However, Apple is different. They hardly do recalls and chose to fight back (f***ing arrogant some more).

To you, it may be a normal thing but if other smaller manufacturer can produce a product with problem-free screen, why can't Apple? Have a look up Dell Streak, Motorola Xoom, Toshiba Folio and Blackberry Playbook. I have seen all and none have this bleeding issue. To butthurt even more, even the el-cheapo Apad also don't have bleeding issue and it is only RM 399!

This post has been edited by acbc: May 1 2011, 09:41 PM
eugenechiuu
post May 1 2011, 10:47 PM

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Wow, you did light bleeding check on every single competitor tablet, you must have very sensitive vision lol..

Anyways, you have your points but bear in mind with all the assumptions you're making there..
SUSgogo2
post May 1 2011, 10:49 PM

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QUOTE(eugenechiuu @ May 1 2011, 10:47 PM)
Wow, you did light bleeding check on every single competitor tablet, you must have very sensitive vision lol..

Anyways, you have your points but bear in mind with all the assumptions you're making there..
*
lol... he is doing QC for all the manufacturer.

Anyway, just enjoy the iPad la. Normal usage cannot see one la. Adui.
tarm
post May 1 2011, 10:59 PM

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QUOTE(Nyanyanmeow @ May 1 2011, 10:50 PM)
how can he enjoice when he doesn't have one!
*
Bro Steve Jobs biggrin.gif

How r u? I manage to get my Ipad from MMU's Apple shop on Friday, and want to consult with you about the screen bleeding.

Attached here is mine. What do you think? Severe of not? (the bleed on bottom is on left side of ipad if it is vertical).

Attached Image

This post has been edited by tarm: May 1 2011, 10:59 PM
tarm
post May 1 2011, 11:07 PM

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QUOTE(Nyanyanmeow @ May 1 2011, 11:00 PM)
not that bad lah bro. i assume this is maximum brightness right?
*
Yup, maximum brightness, and darkness not so maximum (inside car, 90% darkness).

So should be ok right bro? (sorry my inner paranoids kicking in).
SUSgogo2
post May 1 2011, 11:09 PM

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QUOTE(Nyanyanmeow @ May 1 2011, 11:07 PM)
should be okay lah for me. but if u can get 1 to 1 exchange, go for it smile.gif
*
I dun think he should go for it. He'll get 2nd hand iPad. Why you want to change your new iPad to 2nd hand
iPad 2? lol
tarm
post May 1 2011, 11:09 PM

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QUOTE(Nyanyanmeow @ May 1 2011, 11:07 PM)
should be okay lah for me. but if u can get 1 to 1 exchange, go for it smile.gif
*
Since the shop already out of stock, dont think can get 1 to 1 replacement.

Oh well, still got 1 year time to replace it biggrin.gif

tarm
post May 1 2011, 11:10 PM

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QUOTE(gogo2 @ May 1 2011, 11:09 PM)
I dun think he should go for it. He'll get 2nd hand iPad. Why you want to change your new iPad to 2nd hand
iPad 2? lol
*
Agree. What about u, what do u think regarding the pix? biggrin.gif
Maverick Wil
post May 1 2011, 11:12 PM

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user posted image

Bleed issue on mine as well but not noticeable under normal conditions. It's not bad enough for me to get a replacement.

Tested on a Black / Wi-Fi /32GB iPad 2
tarm
post May 1 2011, 11:13 PM

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QUOTE(Nyanyanmeow @ May 1 2011, 11:12 PM)
it's not that bad and bright. but mine is better tongue.gif
*
Ah... mind to change? biggrin.gif biggrin.gif biggrin.gif ehhehehe.

tarm
post May 1 2011, 11:18 PM

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QUOTE(Nyanyanmeow @ May 1 2011, 11:17 PM)
no way bro. grade AAA from uncle jobs for me
*
Ok la, next ipad3 dun forget me ya biggrin.gif
Al3x0174
post May 1 2011, 11:29 PM

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QUOTE(Nyanyanmeow @ May 1 2011, 06:39 PM)
yes


Added on May 1, 2011, 6:40 pm can u take a picture of your screen. I'll check whether its worth it or not the trip to store.
Be sure to be in dark room and set your screen brightness to maximum
*
I went to the store and ask. They say can 1 to 1 exchange. He says I can change it within 1 year time. So just use it first till they have enough stocks for me to exchange. I'll upload my picture soon
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post May 1 2011, 11:31 PM

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Don't worry guys it disappears after some time! I have screen bleeding near home button(((! I think it's glue between screen and bottom! It most dry! Who bought your iPad on Friday don't worry after 2 or 3 weeks it disappears!!! Actually, I'am happy with my baby!!!))))
Al3x0174
post May 1 2011, 11:32 PM

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Quite bad at the sound button side


Added on May 1, 2011, 11:33 pmI made those. LOL

This post has been edited by Al3x0174: May 1 2011, 11:33 PM


Attached thumbnail(s)
Attached Image
Al3x0174
post May 1 2011, 11:43 PM

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I don't mind it. I use half the brightness to save energy. And I use it to read. Rarely watch video especially at dark environment. But will get it change to a lesser bleeding unit. I guess near perfection is good enough for me. Hardly will get a unit without bleed
croomaniac
post May 1 2011, 11:49 PM

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uui! who uses 100% brightness? heheh..

nway, my unit has little bleeding near the home button, thats all.. i think maybe i'm lucky enough.. not bothering me much.. watch movies at tv ler.. lagi ppuuasss~
Maverick Wil
post May 1 2011, 11:53 PM

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I like to turn off auto-brightness have it at around 70%. 100% in a dark room will prob burn your retina tongue.gif

This post has been edited by Maverick Wil: May 1 2011, 11:53 PM
limyusiong
post May 2 2011, 12:10 AM

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Jus checked mine in dark room, notice at least 4 spots bleeding. But my question is normally I used 50% brightness, and mine us white panel. When use during day time, I can't notice de bleeding at all...so is it this bleeding problem really a big issue?
andrekua
post May 2 2011, 12:16 AM

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QUOTE(Maverick Wil @ May 1 2011, 11:12 PM)
user posted image

Bleed issue on mine as well but not noticeable under normal conditions. It's not bad enough for me to get a replacement.

Tested on a Black / Wi-Fi /32GB iPad 2
*
How do you focus to get such a clear pic? Mine is same like yours. What do you think of those yellowish thing? Some said its glue, not the light.
Maverick Wil
post May 2 2011, 12:21 AM

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How...mm.. the shot was set up on a tripod biggrin.gif

Actually I don't really see much yellow in real life and the bleed is not so obvious. The photo exaggerates the faults and provides inaccurate color.

I really don't know but if the yellow part is glue, you should be able to spot it on a white background like some of the shots taken by early US iPad 2 owners. And glue doesn't emanate light.

This post has been edited by Maverick Wil: May 2 2011, 12:22 AM
acbc
post May 2 2011, 09:43 AM

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QUOTE(eugenechiuu @ May 1 2011, 10:47 PM)
Wow, you did light bleeding check on every single competitor tablet, you must have very sensitive vision lol..

Anyways, you have your points but bear in mind with all the assumptions you're making there..
*
Like I said... I want my money's worth... call me kiasu, kiam siap or whatever but when I pay for something more than RM 1k, it must be good. This applies to everything I buy... from cars to houses and from furnitures to gadgets. Each time, I give hell to salesman. If below RM 1k, don't care la... as long it works and have long warranty periods.
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post May 2 2011, 10:09 AM

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It's true.. it's not a cheap product.
I will definitely exchange mine if there is bleeding

but not now... maybe 2-3 months down the road when the fever has died (and when the iphone 5 fever is at its peak)... i'll send in for a replacement.
sicklad77
post May 2 2011, 12:01 PM

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Just to update you all again with my case.

So after countless email exchanging and calls here and there, a dedicated and friendly CS head don't know from where is assign to my case.

In a nutshell, in 1-2 weeks time they will send me a brand new iPad 2 ordered from the apple online store made by the CS.
Just give my mailing address and my cc details as safety precaution just incase in 10 working days once I received my iPad 2 and I don't ship out my iPad 2 back to them.
They say they will pick it up and I don't even know how would that work.

I opt for this option cause I know virtually anywhere in Malaysia is quite hard to get stock.
So yeah people that's my case now, the waiting game again sad.gif
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post May 2 2011, 02:26 PM

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QUOTE(croomaniac @ May 2 2011, 12:49 AM)
uui! who uses 100% brightness? heheh..

nway, my unit has little bleeding near the home button, thats all.. i think maybe i'm lucky enough.. not bothering me much.. watch movies at tv ler.. lagi ppuuasss~
*
i also have little near home button...
acbc
post May 2 2011, 05:22 PM

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QUOTE(sicklad77 @ May 2 2011, 12:01 PM)
Just to update you all again with my case.

So after countless email exchanging and calls here and there, a dedicated and friendly CS head don't know from where is assign to my case.

In a nutshell, in 1-2 weeks time they will send me a brand new iPad 2 ordered from the apple online store made by the CS.
Just give my mailing address and my cc details as safety precaution just incase in 10 working days once I received my iPad 2 and I don't ship out my iPad 2 back to them.
They say they will pick it up and I don't even know how would that work.

I opt for this option cause I know virtually anywhere in Malaysia is quite hard to get stock.
So yeah people that's my case now, the waiting game again sad.gif
*
I hope Apple will swap a better unit for u... not repair the current one.
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post May 2 2011, 08:13 PM

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They are going to give me a brand new one, once received my brand new iPad 2 which is 3 weeks waiting then in 10 days they will send someone to pick up my faulty iPad 2 thumbup.gif

My iPad 2 light bleeding sad.gif

user posted image

This post has been edited by sicklad77: May 2 2011, 10:55 PM
csk3984
post May 2 2011, 08:25 PM

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QUOTE(s3an_looi @ May 2 2011, 10:09 AM)
It's true.. it's not a cheap product.
I will definitely exchange mine if there is bleeding

but not now... maybe 2-3 months down the road when the fever has died (and when the iphone 5 fever is at its peak)... i'll send in for a replacement.
*
I also realize that my ipad2 also got bleeding. Which near to the hope button and both edge. If keep quite now and make complain 3 month later would they change brand new for me? Disappointed with apple product. Not bleeding case even scratches I get
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post May 2 2011, 09:01 PM

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Now stocks are low my friend. Try to find alternative ways to claim and on which store. If you're lucky then you might get it.

Well for me I chose for them to send me a new one cause I have high hopes that the next batch from the factory would be no problem at all, wishful thinking smile.gif
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post May 2 2011, 10:24 PM

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QUOTE(sicklad77 @ May 2 2011, 09:01 PM)
Now stocks are low my friend. Try to find alternative ways to claim and on which store. If you're lucky then you might get it.

Well for me I chose for them to send me a new one cause I have high hopes that the next batch from the factory would be no problem at all, wishful thinking smile.gif
*
I bro I want to get your experience advise. Should I report now or 3 month later just voice out this issue? This problem consider manufacturing defect ?
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post May 2 2011, 10:34 PM

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16GB wifi black...

very very minimal light bleeding.. not noticeable if you are not particular
sicklad77
post May 2 2011, 10:37 PM

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I'll voice out now by giving apple a call and get a case number.

Seek for their advice on the stocks issue.
If you wanna wait for 3 months later also can but for me I rather do it now cause the thought is there and I find it annoying having such problems.

As you can see my light bleeding is quite bad sad.gif
csk3984
post May 2 2011, 10:40 PM

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QUOTE(sicklad77 @ May 2 2011, 10:37 PM)
I'll voice out now by giving apple a call and get a case number.

Seek for their advice on the stocks issue.
If you wanna wait for 3 months later also can but for me I rather do it now cause the thought is there and I find it annoying having such problems.

As you can see my light bleeding is quite bad sad.gif
*
Hi brother got ur point. Tomorrow will give a buzz to apple customers service hotline. I not only got bleeding issue and scratches issue like a scratches from cat claw really make to become OCD
OKLY
post May 3 2011, 02:28 AM

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QUOTE(csk3984 @ May 2 2011, 10:40 PM)
Hi brother got ur point. Tomorrow will give a buzz to apple customers service hotline. I not only got bleeding issue and scratches issue like a scratches from cat claw really make to become OCD
*
That's got bad, I think I've already heard of few cases of the scratch issue, wonder how it could happen if it's brand new. sweat.gif
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post May 3 2011, 02:34 AM

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Probably it was a demo unit or a tester for trainees or something.
Just speculating smile.gif
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post May 3 2011, 02:37 AM

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i have the same issue unfortunately in overseas now..can i claim once i back(like 2 mths)...will they replace my set tat time???
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post May 3 2011, 02:41 AM

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Sure why not? Provided warranty still there.
Which part overseas?
Can claim in the country you are there also what.
iPad 2 international warranty isn't it?smile.gif
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post May 3 2011, 02:49 AM

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Yup if will be abroad for some time, then try to contact the customer service over there (provided iPad 2 was officially launched in that country).
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post May 3 2011, 09:09 AM

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QUOTE(sicklad77 @ May 2 2011, 08:13 PM)
They are going to give me a brand new one, once received my brand new iPad 2 which is 3 weeks waiting then in 10 days they will send someone to pick up my faulty iPad 2 thumbup.gif

My iPad 2 light bleeding sad.gif

user posted image
*
That's terrible! Especially for a new tablet costing over RM 1.4k... what's Apple up to these days? Waiting for ScreenGate?
eugenechiuu
post May 3 2011, 09:27 AM

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When you're in need to meet demands of millions on a specific date, obviously QC would be loosen in some ways...
SUSgogo2
post May 3 2011, 09:29 AM

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QUOTE(eugenechiuu @ May 3 2011, 09:27 AM)
When you're in need to meet demands of millions on a specific date, obviously QC would be loosen in some ways...
*
hey, bro, have you bought one? Of you just use your gf one? tongue.gif
eugenechiuu
post May 3 2011, 09:37 AM

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QUOTE(gogo2 @ May 3 2011, 09:29 AM)
hey, bro, have you bought one? Of you just use your gf one? tongue.gif
*
The more I play my gf's iPad, the more I see myself having no reasons to get one LOL... Cause all I do is play games on it which isn't a good thing haha...
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post May 3 2011, 11:28 AM

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QUOTE(eugenechiuu @ May 3 2011, 09:37 AM)
The more I play my gf's iPad, the more I see myself having no reasons to get one LOL... Cause all I do is play games on it which isn't a good thing haha...
*
good excuse. then you can continue to ask ur gf buy apple product, and you play. tongue.gif
azraeil
post May 3 2011, 12:52 PM

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The light bleeding is terrible. I will also sell my iPad 2, seems like there is no reason to have 2 in the house. The wife loves it as she can buy all the magazines like Martha Stewart and she went gaga with all the Royal Wedding souvenir apps. As for me, I find that I barely use the iPad 2 ... spend most of my time with my iPhone 4.
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post May 3 2011, 01:18 PM

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you guys are funny...already know there are bleeding issue but still want to buy then complain. You have the choice not to buy. Nobody pointing gun at you to buy a bleeding screen ipad2. If you cannot accept screen bleeding then you should wait for the batch without this problem. I guess you fanboys can't wait. Can't fight the herding mentality.


acbc
post May 3 2011, 04:13 PM

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QUOTE(abubin @ May 3 2011, 01:18 PM)
you guys are funny...already know there are bleeding issue but still want to buy then complain. You have the choice not to buy.  Nobody pointing gun at you to buy a bleeding screen ipad2. If you cannot accept screen bleeding then you should wait for the batch without this problem. I guess you fanboys can't wait. Can't fight the herding mentality.
*
People buy iPhone, iTouch or iPad for 1 reason only... cheap apps (either bought from App Store or free from somewhere). Yeah, they can always opt for RIM Playbook or Motorola Xoom but Android apps ain't cheap (if u choose to buy) and the UI takes some time getting used to.

But, that does not warrant Apple to give poor QC to loyal customers. For now, Apple should accept returns with open arms and not give customers a runaround.

This post has been edited by acbc: May 3 2011, 04:16 PM
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post May 3 2011, 04:15 PM

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QUOTE(acbc @ May 3 2011, 04:13 PM)
People buy iPhone, iTouch or iPad for 1 reason only... cheap apps (either bought from App Store or free from somewhere). Yeah, they can always opt for RIM Playbook or Motorola Xoom but Android apps ain't cheap (if u choose to buy) and the UI takes some time getting used to.
*
wow, you can summarize all people in 1 sentence.

Anyway, Apple product and ecosystem is good. That's why people buy. But before Apple ecosystem grow, people need to buy
first. So product must be good.
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post May 3 2011, 04:20 PM

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QUOTE(gogo2 @ May 3 2011, 04:15 PM)
wow, you can summarize all people in 1 sentence.

Anyway, Apple product and ecosystem is good. That's why people buy. But before Apple ecosystem grow, people need to buy
first. So product must be good.
*
The concept is good but Apple must not disappoint loyal customers. If not, once Android started to gain momentum, they will the customers to them. I'm not a fanboy but I love Apple products simply for the design and concept. Accessories plenty and affordable. However, I don't like the way Apple impose silly restrictions on a customer.
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post May 3 2011, 04:22 PM

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QUOTE(acbc @ May 3 2011, 04:20 PM)
The concept is good but Apple must not disappoint loyal customers. If not, once Android started to gain momentum, they will the customers to them. I'm not a fanboy but I love Apple products simply for the design and concept. Accessories plenty and affordable. However, I don't like the way Apple impose silly restrictions on a customer.
*
I dun see got any silly restriction also. What u meant?
angry.guy
post May 3 2011, 04:42 PM

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how to test for screen bleeding? sleep.gif


smile.gif thanks fox_shinoda

|
V

This post has been edited by angry.guy: May 3 2011, 05:33 PM
fox_shinoda
post May 3 2011, 05:22 PM

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QUOTE(angry.guy @ May 3 2011, 04:42 PM)
how to test for screen bleeding? sleep.gif
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try here, Screen bleed test
andrekua
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Please stop debating Android vs IOS again.. turning this into kopitiam will force David to come and close this topic for good.

If you have opinion on Android vs IOS, goto Android forum and debate there. This thread is to discuss backlight bleeding problem.

If you bought the device, share your report as well as your 'adventour' with the respective resellers or Apple Care Support.
MOMOchacha
post May 3 2011, 07:19 PM

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May i know this problem will hv any happen in future?
sicklad77
post May 3 2011, 08:14 PM

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Well so far apple has not disappoint me. I just hope with the brand new iPad they are shipping for me to replace my faulty one now would not have any problem.
Anything I'll report back here again smile.gif
OKLY
post May 3 2011, 08:24 PM

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My iPad 2 64GB WiFi Black has minor screen bleed at the bottom near the home button.
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post May 3 2011, 08:52 PM

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I go switch just now. Cannot see screen bleed on both black and white.
eugenechiuu
post May 3 2011, 11:52 PM

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QUOTE(gogo2 @ May 3 2011, 08:52 PM)
I go switch just now. Cannot see screen bleed on both black and white.
*
Nothing to do with colours la, it's all due to QC when manufacturing/assembling the iPad
nameeh
post May 3 2011, 11:53 PM

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is this good or bad? unsure.gif really can't tell. the white/red/blue/green test seems ok.

Attached Image

OKLY
post May 3 2011, 11:58 PM

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QUOTE(nameeh @ May 3 2011, 11:53 PM)
is this good or bad? unsure.gif really can't tell. the white/red/blue/green test seems ok.

Attached Image
*
Can spot some bleeding but I think it's very minimal only.
bb.supplements
post May 4 2011, 12:00 AM

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QUOTE(sicklad77 @ May 3 2011, 02:41 AM)
Sure why not? Provided warranty still there.
Which part overseas?
Can claim in the country you are there also what.
iPad 2 international warranty isn't it?smile.gif
*
In India .so means I can claim new set here even if buy my iPad from Malaysia?

OKLY
post May 4 2011, 12:10 AM

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QUOTE(bb.supplements @ May 4 2011, 12:00 AM)
In India .so means I can claim new set here even if buy my iPad from Malaysia?
*
If iPad 2 is officially sold in India then yes no problem with warranties over there. smile.gif
eugenechiuu
post May 4 2011, 12:23 AM

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QUOTE(nameeh @ May 3 2011, 11:53 PM)
is this good or bad? unsure.gif really can't tell. the white/red/blue/green test seems ok.

Attached Image
*
If you can't even tell why bother? tongue.gif


Added on May 4, 2011, 12:23 amReally seems like none though, at least to me...

This post has been edited by eugenechiuu: May 4 2011, 12:23 AM
csk3984
post May 4 2011, 08:12 AM

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QUOTE(nameeh @ May 3 2011, 11:53 PM)
is this good or bad? unsure.gif really can't tell. the white/red/blue/green test seems ok.

Attached Image
*
Brightness level? Mine same as ur if brightness set it in 25%
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post May 4 2011, 11:14 AM

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Mine i tested got screenbleed...but thru out the whole time i use...i dint find that screen bleed prob obvious, in fact it doesnt bother me at all @@
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post May 4 2011, 11:22 AM

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QUOTE(-Max91- @ May 4 2011, 11:14 AM)
Mine i tested got screenbleed...but thru out the whole time i use...i dint find that screen bleed prob obvious, in fact it doesnt bother me at all @@
*
Its not there one when u use it. Its cooked up by irritant people. tongue.gif
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post May 4 2011, 11:32 AM

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QUOTE(acbc @ May 3 2011, 04:20 PM)
The concept is good but Apple must not disappoint loyal customers. If not, once Android started to gain momentum, they will the customers to them. I'm not a fanboy but I love Apple products simply for the design and concept. Accessories plenty and affordable. However, I don't like the way Apple impose silly restrictions on a customer.
*
I am not saying it's okay for apple to sell ipad2 with bleeding screen. I am saying, you already know it's bleeding but still want to join the herd and queue whole day to get the product. After getting still want to complain about the bleeding and curse apple and all. That is lame.
DarkTenno
post May 4 2011, 11:42 AM

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QUOTE(abubin @ May 4 2011, 11:32 AM)
I am not saying it's okay for apple to sell ipad2 with bleeding screen. I am saying, you already know it's bleeding but still want to join the herd and queue whole day to get the product. After getting still want to complain about the bleeding and curse apple and all. That is lame.
*
how can we know it going to bleed before buying it?everyone expect to get a good product when buying something not just apple same as going for lunch we expect to have a good food when you queue at the food court right? plus i don't see anyone cursing they just seeking opinion how to claim a new one from apple in proper manner and I don't think asking advise is LAME smile.gif, again this is just my opinion and it not nice calling someone lame doh.gif

if you get screen bleed better ask for a replacement asap mostly stock are limited so you wont be spending a lot of time waiting for a new one.
nameeh
post May 4 2011, 12:48 PM

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QUOTE(csk3984 @ May 4 2011, 08:12 AM)
Brightness level? Mine same as ur if brightness set it in 25%
*
100% .. following the instruction
andrekua
post May 4 2011, 01:01 PM

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QUOTE(DarkTenno @ May 4 2011, 11:42 AM)
how can we know it going to bleed before buying it?everyone expect to get a good product when buying something not just apple same as going for lunch we expect to have a good food when you queue at the food court right? plus i don't see anyone cursing they just seeking opinion how to claim a new one from apple in proper manner and I don't think asking advise is LAME smile.gif, again this is just my opinion and it not nice calling someone lame  doh.gif

if you get screen bleed better ask for a replacement asap mostly stock are limited so you wont be spending a lot of time waiting for a new one.
*
It's already a hot topic on the Internet even before Malaysia launching. Unless you are buying one from oversea, you should know the PROBABILITY is very high.
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post May 4 2011, 01:38 PM

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QUOTE(nameeh @ May 4 2011, 12:48 PM)
100% .. following the instruction
*
If that is at 100% I would say pretty good since some others had even worse results.
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post May 4 2011, 02:10 PM

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So you're saying if we buy the iPad 2 and we have such problem we should just keep quiet and live with it??
By us complaining and ranting her and trying to get a replacement from apple is lame as it is our right as a consumer to begin with??

People I strongly advice all of you who has screen bleeding to call up apple and since no stock at least to have a case number with them.
So that they should be acknowledging that most of their customers are having such problem and they should rectify it in their new batch with no problem.
Some have been replacing a lot of times and still have such problems.
We should not just sit and keep quiet.
My 2 cents smile.gif
OKLY
post May 4 2011, 02:25 PM

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QUOTE(sicklad77 @ May 4 2011, 02:10 PM)
So you're saying if we buy the iPad 2 and we have such problem we should just keep quiet and live with it??
By us complaining and ranting her and trying to get a replacement from apple is lame as it is our right as a consumer to begin with??

People I strongly advice all of you who has screen bleeding to call up apple and since no stock at least to have a case number with them.
So that they should be acknowledging that most of their customers are having such problem and they should rectify it in their new batch with no problem.
Some have been replacing a lot of times and still have such problems.
We should not just sit and keep quiet.
My 2 cents smile.gif
*
Well problem is, even the new replacement unit isn't guaranteed to not have the screen bleeding problem. If really unlucky, even if were to change 2 or even more times, will still have the screen bleeding issue. sweat.gif
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post May 4 2011, 02:54 PM

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QUOTE(sicklad77 @ May 4 2011, 02:10 PM)
So you're saying if we buy the iPad 2 and we have such problem we should just keep quiet and live with it??
By us complaining and ranting her and trying to get a replacement from apple is lame as it is our right as a consumer to begin with??

People I strongly advice all of you who has screen bleeding to call up apple and since no stock at least to have a case number with them.
So that they should be acknowledging that most of their customers are having such problem and they should rectify it in their new batch with no problem.
Some have been replacing a lot of times and still have such problems.
We should not just sit and keep quiet.
My 2 cents smile.gif
*
I agree. It's not about being anal or over demanding as a consumer. It is more about sending a signal to Apple saying "Hey! You need to buck up on QC!" If we do not raise the issue, it doesn't become important enough to warrant corrective measures.

Sure, most of us can live with the screen bleed issue (myself included) but it is beside the point. Call up Apple and obtain a case number all the same regardless of whether you decide to get a replacement or not. If overloading their support system may seem unfair to consumers who actually want to get a replacement, at the very least submit a complaint detailing the condition of your iPad. No one is going to push Apple to improve their production quality more than us consumers.
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post May 4 2011, 03:05 PM

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yes that is what i meant.
if most of us complaint, apple will surely see that this is a big issue and it needs to be rectify immediately
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post May 4 2011, 03:16 PM

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QUOTE(sicklad77 @ May 4 2011, 02:10 PM)
So you're saying if we buy the iPad 2 and we have such problem we should just keep quiet and live with it??
By us complaining and ranting her and trying to get a replacement from apple is lame as it is our right as a consumer to begin with??

People I strongly advice all of you who has screen bleeding to call up apple and since no stock at least to have a case number with them.
So that they should be acknowledging that most of their customers are having such problem and they should rectify it in their new batch with no problem.
Some have been replacing a lot of times and still have such problems.
We should not just sit and keep quiet.
My 2 cents smile.gif
*
I already report and make many call. They even ask me send a picture for them to verify. We have right to claim it.... RM2099 for an iPad 2 64GB wifi for me is consider high end premium. Tonight will email them a horrible picture. After that will get them to follow my case. I found out this light leaking after 2 days used.

TO BE HONEST i really do not know iPad 2 got light leaking problem. If got I will not so silly line-up to get my iPad 2. That day I was sick too. Not only that, I got a scatches like a claw from cat at the back of iPad 2. I asking for exchange or rebate. At the end they give me FOC accessories. So I accept it.

You are right brother JUST our 2 cents nonononono is our RM2099 worth of products.........................
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post May 4 2011, 03:21 PM

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QUOTE(csk3984 @ May 4 2011, 03:16 PM)
I already report and make many call. They even ask me send a picture for them to verify. We have right to claim it.... RM2099 for an iPad 2 64GB wifi for me is consider high end premium. Tonight will email them a horrible picture. After that will get them to follow my case. I found out this light leaking after 2 days used.

TO BE HONEST i really do not know iPad 2 got light leaking problem. If got I will not so silly line-up to get my iPad 2. That day I was sick too. Not only that, I got a scatches like a claw from cat at the back of iPad 2. I asking for exchange or rebate. At the end they give me FOC accessories. So I accept it.

You are right brother JUST our 2 cents nonononono is our RM2099 worth of products.........................
*
iPad 2 64GB is premium priced. You deserve to get exchange. (64GB model is premium high end. RM600 for 48GB memory is really
really premium high end).

As for iPad 2 16GB, it is cheap priced. So exchange or not does not matter if you can't see it when you use.


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post May 4 2011, 03:37 PM

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tongue.gif Hehe I'm also having a FOC accessories.

In the end we want it to be replaced and a little something to compensate and ease up our stress and tension.
laugh.gif
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post May 4 2011, 03:51 PM

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QUOTE(sicklad77 @ May 4 2011, 03:37 PM)
tongue.gif Hehe I'm also having a FOC accessories.

In the end we want it to be replaced and a little something to compensate and ease up our stress and tension.
laugh.gif
*
you got what FOC accessories? worth? my ipad 2 is scratch like claw by a cat. I bising bising there so they give me FOC accessories worth RM230 in retail price for me. Now screen bleeding. Really Apple pee pee me


Added on May 4, 2011, 3:53 pm
QUOTE(gogo2 @ May 4 2011, 03:21 PM)
iPad 2 64GB is premium priced. You deserve to get exchange. (64GB model is premium high end. RM600 for 48GB memory is really
really premium high end).

As for iPad 2 16GB, it is cheap priced. So exchange or not does not matter if you can't see it when you use.
*
Yeah bro,...... now very heat up. My GF keep asking me just forget it and we not really always use it during night time. But my heart keep telling me is expensive products go get a replacement unit.

You? 64GB wifi also? mine is black color unit

This post has been edited by csk3984: May 4 2011, 03:53 PM
sicklad77
post May 4 2011, 03:55 PM

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The wanted to give me an apple earbud and a iPad stand, just asked for a smart cover leather.
Don't wanna be too fussy la. Just want my iPad be no problem.

I was really angry at them la at one point cause I got transfer many times to different department.

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post May 4 2011, 03:59 PM

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QUOTE(csk3984 @ May 4 2011, 03:51 PM)
you got what FOC accessories? worth? my ipad 2 is scratch like claw by a cat. I bising bising there so they give me FOC accessories worth RM230 in retail price for me. Now screen bleeding. Really Apple pee pee me


Added on May 4, 2011, 3:53 pm

Yeah bro,...... now very heat up. My GF keep asking me just forget it and we not really always use it during night time. But my heart keep telling me is expensive products go get a replacement unit.

You? 64GB wifi also? mine is black color unit
*
No. Mine is 16GB 3G version. Not premiumly priced for me la.

Wah, heat up so fast? Your one is black or white color?
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post May 4 2011, 04:40 PM

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QUOTE(gogo2 @ May 4 2011, 03:59 PM)
No. Mine is 16GB 3G version. Not premiumly priced for me la.

Wah, heat up so fast? Your one is black or white color?
*
I means my own body heat up when open box on the spot and got a scratches iPad 2
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post May 4 2011, 04:40 PM

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QUOTE(csk3984 @ May 4 2011, 04:40 PM)
I means my own body heat up when open box on the spot and got a scratches iPad 2
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ooooooo00ooooooooo damn, I need to learn to read properly
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post May 4 2011, 04:42 PM

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QUOTE(sicklad77 @ May 4 2011, 03:55 PM)
The wanted to give me an apple earbud and a iPad stand, just asked for a smart cover leather.
Don't wanna be too fussy la. Just want my iPad be no problem.

I was really angry at them la at one point cause I got transfer many times to different department.
*
So good you got smart cover leather I ask for it also not able to get the smart cover only can get the cygnett leather cover worth RM 239
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Oh man, I so wanna call apple care right now...

Not that I care about the bleeding, but if can get leather smart cover and sell off for 200 to offset extra 300 I paid for 16gb memory.
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QUOTE(sicklad77 @ May 4 2011, 03:37 PM)
tongue.gif Hehe I'm also having a FOC accessories.

In the end we want it to be replaced and a little something to compensate and ease up our stress and tension.
laugh.gif
*
What about the screen protector? You bought it as well?

QUOTE(sicklad77 @ May 4 2011, 03:55 PM)
The wanted to give me an apple earbud and a iPad stand, just asked for a smart cover leather.
Don't wanna be too fussy la. Just want my iPad be no problem.

I was really angry at them la at one point cause I got transfer many times to different department.
*
Hmm, you bought overseas rite? I just wondering how they give free accessories if buy online. Just complaint? hmm.gif
azelan
post May 4 2011, 05:17 PM

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mine got some bleeding too... do i need to complant? can get free accessories?
[Raven]
post May 4 2011, 05:25 PM

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Mine has bleeding, called them up and they said I have to go to the nearest verified call service centre which is vr technology to get it checked out? How did some of u do it over the phone or email?
celciuz
post May 4 2011, 05:53 PM

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QUOTE(OKLY @ May 4 2011, 02:25 PM)
Well problem is, even the new replacement unit isn't guaranteed to not have the screen bleeding problem. If really unlucky, even if were to change 2 or even more times, will still have the screen bleeding issue. sweat.gif
*
Agreed, for me I will check my unit. If the light bleed isn't obvious or critical I would accept it. I'm quite a picky guy tho. Else I will claim on the spot! Hopefully got ready units for me to change 1-1.
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QUOTE(Raven @ May 4 2011, 05:25 PM)
Mine has bleeding, called them up and they said I have to go to the nearest verified call service centre which is vr technology to get it checked out? How did some of u do it over the phone or email?
*
Yeah, I thought they will offer some compensation. Well, maybe because I didn't sound disappointed with the problem. Instead a nice sounding lady attending to my call was very helpful throughout the whole conversation. Since there are news that newer batch will arrived later this week or probably next week, might head down to Berjaya Times Square to see what they can do for me. Man, all I wanted was freebies, do I have to be like, Shouldn't Apple compensate buyer for this whole fiasco? Really wanted a free iPad stand and hdmi adapter.
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Hehe probably it was my luck or what but I was a bit rude to them, cause the 1st CS that was talking to me acted all don't know and was like there's nothing we can do since your country haven't come out yet, even put me on hold for so long cause I demanded furiously to talk to the people in HR.
No reply, then got transfer to this nice head of CS don't know from where.

He calms me down a bit.
And lucky for me probably he was on my side and he felt pity to me.
To add also I think I was one of the first Malaysian to reported this problem and on my case I can't get a replacement cause no other country near me has officially been out.
So I guess he was feeling my upset cause of had to waited out for weeks for a replacement.
He told me that once I received my new set, and once I return them my old one the guy would personally send me the smart cover, probably he was using his own money or what I don't know.
But if anything I'll report back here.
smile.gif

I tried helping out my sister iPad 2 but to avail I can't get her a free smart cover as well.
Just got a hdvi adapter. smile.gif

Different people get different freebies I guess.

Goodluck y'all smile.gif

This post has been edited by sicklad77: May 4 2011, 06:29 PM
celciuz
post May 4 2011, 06:42 PM

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QUOTE(sicklad77 @ May 4 2011, 06:19 PM)
Hehe probably it was my luck or what but I was a bit rude to them, cause the 1st CS that was talking to me acted all don't know and was like there's nothing we can do since your country haven't come out yet, even put me on hold for so long cause I demanded furiously to talk to the people in HR.
No reply, then got transfer to this nice head of CS don't know from where.

He calms me down a bit.
And lucky for me probably he was on my side and he felt pity to me.
To add also I think I was one of the first Malaysian to reported this problem and on my case I can't get a replacement cause no other country near me has officially been out.
So I guess he was feeling my upset cause of had to waited out for weeks for a replacement.
He told me that once I received my new set, and once I return them my old one the guy would personally send me the smart cover, probably he was using his own money or what I don't know.
But if anything I'll report back here.
smile.gif

I tried helping out my sister iPad 2 but to avail I can't get her a free smart cover as well.
Just got a hdvi adapter. smile.gif

Different people get different freebies I guess.

Goodluck y'all smile.gif
*
Just to check, for your case they sent you the replacement then only you send back your own unit?
andrekua
post May 4 2011, 06:58 PM

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QUOTE(celciuz @ May 4 2011, 06:42 PM)
Just to check, for your case they sent you the replacement then only you send back your own unit?
*
Usual practice. They will ask for your credit card details. If you did not return the unit, they will charge your card.
azelan
post May 4 2011, 07:00 PM

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guys what number did you called up for this issue and complaning ?

hope can FOC me something liao
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post May 4 2011, 07:10 PM

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QUOTE(celciuz @ May 4 2011, 06:42 PM)
Just to check, for your case they sent you the replacement then only you send back your own unit?
*
Yeah and also have to sign an agreement as well.
Hope everything goes well, my first time claiming warranty with apple in this way smile.gif
Steven_C
post May 4 2011, 07:39 PM

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QUOTE(csk3984 @ May 4 2011, 04:40 PM)
I means my own body heat up when open box on the spot and got a scratches iPad 2
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May I know where did you buy your ipad2?

QUOTE(sicklad77 @ May 4 2011, 07:10 PM)
Yeah and also have to sign an agreement as well.
Hope everything goes well, my first time claiming warranty with apple in this way smile.gif
*
Hmm what kind of agreement? So far no screen bleed?
[Raven]
post May 4 2011, 08:57 PM

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best is get yoru unit checked at VR tech, then once they've confirmed your defect they will order a new unit.

u have an option of leaving your unit there and they'll contact u when the new unit arrives, or u can bring your unit back and use it till your replacement arrives

so obviously option number 2 la right? i went through this process with my macbook pro, not sure if it applies for the iPad. VR tech is very efficient, well at least to me but its super far...its along jalan yap kwan seng
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post May 4 2011, 09:03 PM

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QUOTE(Steven_C @ May 4 2011, 07:39 PM)
Hmm what kind of agreement? So far no screen bleed?
*
Agreement that I acknowledge if I don't send them the faulty iPad they will charge me the price of the brand new iPad 2 on my credit card smile.gif

Haven't received yet, waiting for shipment.
I'll update here for improvement smile.gif
andrekua
post May 4 2011, 09:19 PM

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QUOTE(Raven @ May 4 2011, 08:57 PM)
best is get yoru unit checked at VR tech, then once they've confirmed your defect they will order a new unit.

u have an option of leaving your unit there and they'll contact u when the new unit arrives, or u can bring your unit back and use it till your replacement arrives

so obviously option number 2 la right? i went through this process with my macbook pro, not sure if it applies for the iPad. VR tech is very efficient, well at least to me but its super far...its along jalan yap kwan seng
*
According to the email that I get from AppleCare after our conversation, I called QCD in Berjaya Times Square and they only leave me with 1 option which is to leave your unit there, where they will ship to Singapore before they ship back a replacement. However, from my conversation with AppleCare, you will only get the unit in a whatsoever box, not the retail box. She even assured me that it's not going to be a refurbish unit (I don't buy her story). She added that there is no refurbished unit as it's still new. When I checked my unit serial online, it tracked down the manufacturing date was 16 April. So it was a new one but getting one without a serial number, who knows what's going on behind closed door.
[Raven]
post May 4 2011, 09:35 PM

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QUOTE(andrekua @ May 4 2011, 09:19 PM)
According to the email that I get from AppleCare after our conversation, I called QCD in Berjaya Times Square and they only leave me with 1 option which is to leave your unit there, where they will ship to Singapore before they ship back a replacement. However, from my conversation with AppleCare, you will only get the unit in a whatsoever box, not the retail box. She even assured me that it's not going to be a refurbish unit (I don't buy her story). She added that there is no refurbished unit as it's still new. When I checked my unit serial online, it tracked down the manufacturing date was 16 April. So it was a new one but getting one without a serial number, who knows what's going on behind closed door.
*
do they always give refurbished units? where did u hear this from? i dont think so right?
andrekua
post May 4 2011, 09:38 PM

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Then where would these unit be headed to?
[Raven]
post May 4 2011, 09:47 PM

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QUOTE(andrekua @ May 4 2011, 09:38 PM)
Then where would these unit be headed to?
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they refurbish them and sell them on the apple store under the "refurbished units"
andrekua
post May 4 2011, 09:51 PM

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Some will make it there but some will remain in circulation amongst us. Still thinking wanna change or not.
[Raven]
post May 4 2011, 09:52 PM

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QUOTE(andrekua @ May 4 2011, 09:51 PM)
Some will make it there but some will remain in circulation amongst us. Still thinking wanna change or not.
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just change it, then sell it, then buy another one from the shop lol, solve problem tongue.gif
csk3984
post May 4 2011, 10:04 PM

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QUOTE(Raven @ May 4 2011, 08:57 PM)
best is get yoru unit checked at VR tech, then once they've confirmed your defect they will order a new unit.

u have an option of leaving your unit there and they'll contact u when the new unit arrives, or u can bring your unit back and use it till your replacement arrives

so obviously option number 2 la right? i went through this process with my macbook pro, not sure if it applies for the iPad. VR tech is very efficient, well at least to me but its super far...its along jalan yap kwan seng
*
VR tech is an appointed Apple authorized service center by apple it self? Can you provide me their address
andrekua
post May 4 2011, 10:05 PM

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Crazy idea.. My initial plan was a freebies, not about changing the iPad cos the screen bleeding does not matter. I find it so pain to look at my iPad with light off even with 25% brightness. Even when I off my lighting to watch movies, I will turn of Eco mode to dim the brightness on the tv and will turn a secondary led build to provide slight lighting to lessen the effect of fatigue.
[Raven]
post May 4 2011, 10:07 PM

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QUOTE(csk3984 @ May 4 2011, 10:04 PM)
VR tech is an appointed Apple authorized service center by apple it self? Can you provide me their address
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it should be this Tel: 03-2162 2023

their name is listed on apple.com, checked today but forgot the URL
csk3984
post May 4 2011, 10:14 PM

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QUOTE(Raven @ May 4 2011, 10:07 PM)
it should be this Tel: 03-2162 2023

their name is listed on apple.com, checked today but forgot the URL
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noted bro,................
mushimushix
post May 4 2011, 10:14 PM

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I bought my unit from challenger, the mines and my unit is having the same problem too. I wanted to exchange for a new unit, so I should go to challenger itself or apple service centre in times square?

babyploy86
post May 4 2011, 10:15 PM

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QUOTE(sicklad77 @ May 4 2011, 03:55 PM)
The wanted to give me an apple earbud and a iPad stand, just asked for a smart cover leather.
Don't wanna be too fussy la. Just want my iPad be no problem.

I was really angry at them la at one point cause I got transfer many times to different department.
*
hey sicklad77
after looking at your screen bleed
i dare to say that my screen bleed on 16gb white is worst than yours
and would like to hang on my right to get my unit changed.
which store did you go to? and how to ask for FOC?

damm =(!!!!!!
zonan4
post May 4 2011, 10:34 PM

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Wow lucky no light bleed and my screen is cool blue.... Phewww
xDingx
post May 4 2011, 10:39 PM

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Following pictures is my ipad 2 light bleeding problem, is this considered "serious" bleeding?

» Click to show Spoiler - click again to hide... «




I'm going to take my ipad 2 to the apple service provider to claim for the warranty, duno they will bother me or not... sad.gif
csk3984
post May 4 2011, 10:42 PM

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QUOTE(xDingx @ May 4 2011, 10:39 PM)
Following pictures is my ipad 2 light bleeding problem, is this considered "serious" bleeding?

» Click to show Spoiler - click again to hide... «

I'm going to take my ipad 2 to the apple service provider to claim for the warranty, duno they will bother me or not...  sad.gif
*
same as mine when i turn it to 100% brightness
mushimushix
post May 4 2011, 10:47 PM

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So we shall take our units to the place we bought from or directly go the apple service centre?

sicklad77
post May 5 2011, 02:21 PM

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Just got my order number, took a while cause the agreement they send me I had to let my lawyer sister to look over it first, cannot just simply sign smile.gif

Now it's prepared for shipment :thumb:
csk3984
post May 5 2011, 04:37 PM

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just back from machines apple authorized service center at KLCC. Totally piss me off. Asked me go to where I bought the iPad. I bought at machine too.......
xDingx
post May 5 2011, 04:42 PM

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QUOTE(csk3984 @ May 5 2011, 04:37 PM)
just back from machines apple authorized service center at KLCC. Totally piss me off. Asked me go to where I bought the iPad. I bought at machine too.......
*
I thought Apple product is international warranty and u can claim the warranty from any global apple authorised service provider? mayb u can call the apple CS to complain about this...
razr_sped
post May 5 2011, 04:51 PM

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QUOTE(xDingx @ May 5 2011, 04:42 PM)
I thought Apple product is international warranty and u can claim the warranty from any global apple authorised service provider? mayb u can call the apple CS to complain about this...
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only the iphone is not
OKLY
post May 5 2011, 04:51 PM

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QUOTE(csk3984 @ May 5 2011, 04:37 PM)
just back from machines apple authorized service center at KLCC. Totally piss me off. Asked me go to where I bought the iPad. I bought at machine too.......
*
Yea by right there shouldn't be such problems since Apple's website did mention that service center.
mywii
post May 5 2011, 05:30 PM

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ooiyo...better wait a bit longer since so many has problems.
[Raven]
post May 5 2011, 05:34 PM

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QUOTE(xDingx @ May 5 2011, 04:42 PM)
I thought Apple product is international warranty and u can claim the warranty from any global apple authorised service provider? mayb u can call the apple CS to complain about this...
*
just go to VR technology, a lil far, but it'll get the job done

just got back from VR Tech, left my iPad there, the technician is on leave otherwise he could have diagnosed my iPad, once he confirms the screen bleed, a replacement unit will be ordered from s'pore, and according to one guy there whom i spoke to, it'll take 3 to 4 working days
csk3984
post May 5 2011, 05:42 PM

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QUOTE(Raven @ May 5 2011, 05:34 PM)
just go to VR technology, a lil far, but it'll get the job done

just got back from VR Tech, left my iPad there, the technician is on leave otherwise he could have diagnosed my iPad, once he confirms the screen bleed, a replacement unit will be ordered from s'pore, and according to one guy there whom i spoke to, it'll take 3 to 4 working days
*
As I know, Machines we need to fill up a form. When new stock arrival they will call us to exchange the unit.
sicklad77
post May 5 2011, 06:08 PM

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QUOTE(Raven @ May 5 2011, 05:34 PM)
just go to VR technology, a lil far, but it'll get the job done

just got back from VR Tech, left my iPad there, the technician is on leave otherwise he could have diagnosed my iPad, once he confirms the screen bleed, a replacement unit will be ordered from s'pore, and according to one guy there whom i spoke to, it'll take 3 to 4 working days
*
This is a better alternative.
Good job smile.gif

If I know then I should have opt for this option sweat.gif
babyploy86
post May 5 2011, 07:48 PM

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i think i will bring my ipad to vr technology then
but 1 question...will they replacement my sticked - screen protector ? =(....
cost me 70++
[Raven]
post May 5 2011, 07:58 PM

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QUOTE(babyploy86 @ May 5 2011, 07:48 PM)
i think i will bring my ipad to vr technology then
but 1 question...will they replacement my sticked - screen protector ? =(....
cost me 70++
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that's the thing! i bought a RM123 power support sp, oh well, weigh out the cons, RM123 sp vs a product worth thousands
OKLY
post May 5 2011, 08:00 PM

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Don't think so the SPs will be replaced.
babyploy86
post May 5 2011, 08:06 PM

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oh no !!!!! .....what a bad news man..
sigh
baretta
post May 5 2011, 08:37 PM

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My friend just send his ipad2 to machines, his ipad cant detect sim card..wait 7-10 days for 1-1 exchange. And his ipad2 bought in Australia..:-)
celciuz
post May 5 2011, 08:50 PM

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QUOTE(csk3984 @ May 5 2011, 05:42 PM)
As I know, Machines we need to fill up a form. When new stock arrival they will call us to exchange the unit.
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Anyone knows how does Challenger IT deals with these warranty claim?
csk3984
post May 5 2011, 09:39 PM

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If I know early got this problem I wont buy iPad 2


Added on May 5, 2011, 9:41 pm
QUOTE(Raven @ May 5 2011, 07:58 PM)
that's the thing! i bought a RM123 power support sp, oh well, weigh out the cons, RM123 sp vs a product worth thousands
*
Did u get any free gift from apple since you got complaint too some of the former got smart cover

This post has been edited by csk3984: May 5 2011, 09:41 PM
celciuz
post May 5 2011, 09:45 PM

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QUOTE(csk3984 @ May 5 2011, 09:39 PM)
If I know early got this problem I wont buy iPad 2


Added on May 5, 2011, 9:41 pm
Did u get any free gift from apple since you got complaint too some of the former got smart cover
*
I was not aware of this light bleeding issue too until I've paid the pre booking then realized dry.gif.
csk3984
post May 5 2011, 10:01 PM

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QUOTE(celciuz @ May 5 2011, 09:45 PM)
I was not aware of this light bleeding issue too until I've paid the pre booking then realized dry.gif.
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brother is our fate just accept it ya
H2O3
post May 5 2011, 10:21 PM

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My light bleed, iziit serious?


Attached thumbnail(s)
Attached Image
celciuz
post May 5 2011, 10:32 PM

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QUOTE(H2O3 @ May 5 2011, 10:21 PM)
My light bleed, iziit serious?
*
Okay, this one looks bad to me!
sicklad77
post May 5 2011, 10:39 PM

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Can still claim warranty, just wait for a little while as stocks are limited smile.gif
psyeo
post May 5 2011, 10:39 PM

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Yea, that looks bad....
H2O3
post May 5 2011, 10:51 PM

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i have not yet call any apple customer service or pay a visit to the shop, can i jz wait until next few week jz report?
sicklad77
post May 5 2011, 10:57 PM

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-post on wrong thread,sorry-

This post has been edited by sicklad77: May 6 2011, 06:21 PM
csk3984
post May 5 2011, 11:38 PM

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QUOTE(H2O3 @ May 5 2011, 10:21 PM)
My light bleed, iziit serious?
*
Yours is fantastic like disco hahahahah.
mushimushix
post May 6 2011, 12:08 AM

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QUOTE(H2O3 @ May 5 2011, 10:51 PM)
i have not yet call any apple customer service or pay a visit to the shop, can i jz wait until next few week jz report?
*
As I know, Apple provides 14 days for the customer to exchange their unit 1 to 1 in case like your unit is having manufacturer defects. After 14 days, your unit is no longer applicable for the policy and you will have to send your unit to service centre to diagnose/check before you can claim your warranty ( get new/recon unit). This is what the Switchers told me, correct me if I'm wrong.

Cheers
soonyeap
post May 6 2011, 12:55 AM

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ya by then u might get a refurbished set instead of a new one.
SUSs3an_looi
post May 6 2011, 01:00 AM

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Ok so bottom line
Get iPad 2 via delivery
If problem within 2weeks must send to vr for replacement??
mushimushix
post May 6 2011, 01:19 AM

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QUOTE(s3an_looi @ May 6 2011, 01:00 AM)
Ok so bottom line
Get iPad 2 via delivery
If problem within 2weeks must send to vr for replacement??
*
Go to where you bought your iPad 2 and ask for one to one exchange
soonyeap
post May 6 2011, 01:28 AM

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i actually bought mine at epic centre, i called up apple to claim for screen bleeding and they gonna send me a brand new sealed set.
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post May 6 2011, 01:43 AM

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QUOTE(baretta @ May 5 2011, 08:37 PM)
My friend just send his ipad2 to machines, his ipad cant detect sim card..wait 7-10 days for 1-1 exchange. And his ipad2 bought in Australia..:-)
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Can i know which machines tat ur friend went?
[Raven]
post May 6 2011, 02:46 AM

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QUOTE(soonyeap @ May 6 2011, 01:28 AM)
i actually bought mine at epic centre, i called up apple to claim for screen bleeding and they gonna send me a brand new sealed set.
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how did you get them to send yo a brand new sealed unit? mine just asked me to send it to the service centre, im sure they have to verify that you have screen bleeding first right?
H2O3
post May 6 2011, 07:02 AM

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mine ipad bought from challenger from mines. I am not able to go kl since i am at my hometown doin internship. Is there any option? or i have to call the challenger and tell them the problem?
celciuz
post May 6 2011, 07:27 AM

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QUOTE(H2O3 @ May 6 2011, 07:02 AM)
mine ipad bought from challenger from mines. I am not able to go kl since i am at my hometown doin internship. Is there any option? or i have to call the challenger and tell them the problem?
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I think best you call up to ask what options you have. Hopefully they let you keep your unit and when replacement arrives then can change I guess.
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post May 6 2011, 07:54 AM

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QUOTE(mushimushix @ May 6 2011, 12:08 AM)
As I know, Apple provides 14 days for the customer to exchange their unit 1 to 1 in case like your unit is having manufacturer defects. After 14 days, your unit is no longer applicable for the policy and you will have to send your unit to service centre to diagnose/check before you can claim your warranty ( get new/recon unit). This is what the Switchers told me, correct me if I'm wrong.

Cheers
*
Apple policy for 1-1 exchange is within 14days is correct. But the reseller like machine they insist of 7 day. I went to machine yesterday claim. They told me that
baretta
post May 6 2011, 09:10 AM

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QUOTE(csk3984 @ May 6 2011, 07:54 AM)
Apple policy for 1-1 exchange is within 14days is correct. But the reseller like machine they insist of 7 day. I went to machine yesterday claim. They told me that
*
My friend ipad2 bought in australia on 25/3, still can exchange 1-1 smile.gif.


Added on May 6, 2011, 9:13 am
QUOTE(Jerryc @ May 6 2011, 01:43 AM)
Can i know which machines tat ur friend went?
*
KLCC

This post has been edited by baretta: May 6 2011, 09:13 AM
zephyr3d
post May 6 2011, 02:13 PM

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mine 32gb wifi white bleeds at left side and bottom of the screen..... it's only apparent in total black screen in dark room...... if under normal circumstance.. it's actually hardly even noticeable. So.. not a problem for me.
csk3984
post May 6 2011, 02:21 PM

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QUOTE(zephyr3d @ May 6 2011, 02:13 PM)
mine 32gb wifi white bleeds at left side and bottom of the screen..... it's only apparent in total black screen in dark room...... if under normal circumstance.. it's actually hardly even noticeable. So.. not a problem for me.
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i go to change mine the main purpose is not a screen bleed. Is scratches hahahaha. When i buy and open on the spot it's scratches.
zephyr3d
post May 6 2011, 02:41 PM

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wow.. scratches is bad.. this definitely has to change. But the bleed part.. it's not really a major prob unless it really bleeds big time. Besides.. changing now isn't going to guarantee a good one coz i read majority of the ipad 2 out there has this manufacturing defect. So it is better to wait until Apple really ships out a fixed ones.....
milky
post May 6 2011, 02:45 PM

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QUOTE(zephyr3d @ May 6 2011, 02:41 PM)
wow.. scratches is bad.. this definitely has to change. But the bleed part.. it's not really a major prob unless it really bleeds big time. Besides.. changing now isn't going to guarantee a good one coz i read majority of the ipad 2 out there has this manufacturing defect. So it is better to wait until Apple really ships out a fixed ones.....
*
after few months also can exchange? btw the bleeding part will it be worst after few months?
celciuz
post May 6 2011, 02:46 PM

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At least if you change now you will be getting brand new unit. If you change in few months time, it might be refurbished units instead?
zephyr3d
post May 6 2011, 02:47 PM

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QUOTE(milky @ May 6 2011, 02:45 PM)
after few months also can exchange? btw the bleeding part will it be worst after few months?
*
that's what i'm trying to find out.... whether will it get worse. I hope it doesn't.


Added on May 6, 2011, 3:16 pm
QUOTE(zephyr3d @ May 6 2011, 02:47 PM)
that's what i'm trying to find out.... whether will it get worse. I hope it doesn't.
*
checked.. it shouldn't. Hopefully smile.gif

This post has been edited by zephyr3d: May 6 2011, 03:16 PM
SUSs3an_looi
post May 6 2011, 03:48 PM

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QUOTE(mushimushix @ May 6 2011, 01:19 AM)
Go to where you bought your iPad 2 and ask for one to one exchange
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But I got mine from Apple Store Online...
Where is the best place to send to if mine happens to be faulty?
soonyeap
post May 6 2011, 06:29 PM

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i called up apple, took a few photo and email over, done. they agreed to send me brand new set.
celciuz
post May 6 2011, 06:32 PM

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QUOTE(soonyeap @ May 6 2011, 06:29 PM)
i called up apple, took a few photo and email over, done. they agreed to send me brand new set.
*
Do update if your new set is in a sealed retail box or a different than the retail box when you've got it.


Added on May 6, 2011, 9:31 pmJust checked my iPad. Got minor light bleeding definitely not as pad as the one on first post. But spotted 2 dead pixels. Damn.

This post has been edited by celciuz: May 6 2011, 09:31 PM
SUSs3an_looi
post May 6 2011, 09:46 PM

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QUOTE(soonyeap @ May 6 2011, 06:29 PM)
i called up apple, took a few photo and email over, done. they agreed to send me brand new set.
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What phone number?
Pls share in case I hav to call them
kpchow75
post May 6 2011, 11:37 PM

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According to this link, the screen bleeding is due to the LG produced units.

http://www.macrumors.com/2011/05/06/ipad-d...produced-units/
reader
post May 6 2011, 11:38 PM

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my ipad 2 screen bleeds too sad.gif @ 3 places but not very serious.
andrekua
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If the news is true, then those without the problem will not be IPS panel? Or Samsung does indeed have access to IPS technology?
kpchow75
post May 7 2011, 12:23 AM

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May be Apple is using Samsung's latest Super Plane to Line Switching (PLS) technology lcd?
csk3984
post May 7 2011, 01:20 AM

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Just exchange my one to one after call to Apple Care and talk to the nice branch manager. They exchange it to me. The light leaking issue still there but not that serious compare to my previous unit. This really suck me.

The new unit i get is do not have scratches line. So the incharge person give me the FOC leather case have to return to him. He said he need to report it to his boss that the scratches is not did by me.

But the finish is not that good. I spot something when i reach home. Certain area seal at the edge between the metal with the glass panel is not nice. But is acceptable, nothing is prefect. Even my iPhone 4 can slide RM1 inside.
double7
post May 7 2011, 01:56 AM

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QUOTE
After LG screens for the iPad 2 exhibited issues with light leakage at launch, Apple shifted most of its touchscreen purchases instead to Samsung.

Samsung shipped four million 9.7-inch panels for the iPad in the first quarter, according to DigiTimes. That total put it ahead of rival LG Display and made samsung the largest touchscreen supplier for Apple.

LG only shipped 3.2 million units in the quarter, as there was a light leakage problem with panels produced at the company's sixth-generation production lines. Sources told the Taiwanese publication that LG has addressed issues with light leakage, and "shipment momentum" is expected to return to the company in the second quarter.

After the iPad 2 launched in March, some users reported issues with light leaks and yellowing on the tablet's 9.7-inch display. Some early iPad 2 units showed light leaking onto the screen around its bezel when displaying a dark image, sometimes referred to as a "flashlight effect."

Apple experienced crushing demand for the iPad 2 after it debuted, and has continued to struggle in restocking units. Chief Operating Officer Tim Cook referred to the situation in his company's quarterly earnings conference call as "the mother of all backlogs."

He also admitted that he wishes Apple could have produced a lot more iPad 2 units, as the company sold every device it managed to manufacture following its launch window. But he stopped short of confirming any specific component issues or shortages in the manufacturing process.

"Demand has been staggering, and I'm not going to predict when supply and demand will come into balance," he said. "I can only be confident on the supply side.


source

It seems that the faulty LCD's were produced by LG. This really pisses me off. From now on I will boycott all LG's products. By the way I just refunded my ipad 2. Will buy again when the money is successfully debited back into my account.

This post has been edited by double7: May 7 2011, 01:56 AM
celciuz
post May 7 2011, 08:42 AM

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user posted image

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Just got it yesterday, this is how mine looked like. Frankly I can accept the light bleeding issue, unfortunately only issue is the stuck pixels sad.gif.
csk3984
post May 7 2011, 09:32 AM

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QUOTE(celciuz @ May 7 2011, 08:42 AM)
user posted image

Uploaded with ImageShack.us

Just got it yesterday, this is how mine looked like. Frankly I can accept the light bleeding issue, unfortunately only issue is the stuck pixels sad.gif.
*
stuck pixels which area? can you send me the link that can allow me download the color image for stuck pixel check?

celciuz
post May 7 2011, 10:34 AM

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In this image... assuming the home bottom is at the bottom. One on the middle another on the top left. Not exactly obvious, but since I'm paying 2k for this Apple tablet I expect it to be fault free.

For the images, refer to this link.
http://www.ipadmalaysialabs.com/ipad-backl...ad-pixels-test/
andrekua
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Went to QCD this morning and was told to leave my unit there. I had a little chat with the fella there and they don't ven wanna check mine. Just leave it and we will sent it to Singapore where it will be checked and replaced if necessary. I'm gonna call Apple and ask for them to send me one if possible.

It appear that Apple Call Center is not operating today. Will call on Monday.
celciuz
post May 7 2011, 02:39 PM

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QUOTE(andrekua @ May 7 2011, 02:25 PM)
Went to QCD this morning and was told to leave my unit there. I had a little chat with the fella there and they don't ven wanna check mine. Just leave it and we will sent it to Singapore where it will be checked and replaced if necessary. I'm gonna call Apple and ask for them to send me one if possible.

It appear that Apple Call Center is not operating today. Will call on Monday.
*
This why I prefer to deal direct to Apple. Since people can keep their unit while Apple sends a new one over.
Takeshi-Itou
post May 7 2011, 04:28 PM

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I just checked from epicenter,they said if I want to change a new one for screen bleeding problem,must within seven days.OMG but if I exchange now,maybe get a problem unit again!how should I do???
nawzi
post May 7 2011, 04:38 PM

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QUOTE(csk3984 @ May 7 2011, 01:20 AM)
Just exchange my one to one after call to Apple Care and talk to the nice branch manager. They exchange it to me. The light leaking issue still there but not that serious compare to my previous unit. This really suck me.

The new unit i get is do not have scratches line. So the incharge person give me the FOC leather case have to return to him. He said he need to report it to his boss that the scratches is not did by me.

But the finish is not that good. I spot something when i reach home. Certain area seal at the edge between the metal with the glass panel is not nice. But is acceptable, nothing is prefect. Even my iPhone 4 can slide RM1 inside.
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WTF ur english? doh.gif

csk3984
post May 7 2011, 05:39 PM

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QUOTE(nawzi @ May 7 2011, 04:38 PM)
WTF ur english?  doh.gif
*
Bro I leaning my English by using forum here. Sorry bro.


Added on May 7, 2011, 5:41 pm
QUOTE(Takeshi-Itou @ May 7 2011, 04:28 PM)
I just checked from epicenter,they said if I want to change a new one for screen bleeding problem,must within seven days.OMG but if I exchange now,maybe get a problem unit again!how should I do???
*
Machines KLCC told me the same. I manage to change new unit. The problem is still there. Nothing we can do right not. Sit and wait for apple to ship a new LED panel to their appointed service center. After that just send the ipad2 for repair.


This post has been edited by csk3984: May 7 2011, 05:41 PM
Takeshi-Itou
post May 7 2011, 10:50 PM

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QUOTE(csk3984 @ May 7 2011, 05:39 PM)
Bro I leaning my English by using forum here. Sorry bro.


Added on May 7, 2011, 5:41 pm
Machines KLCC told me the same. I manage to change new unit. The problem is still there. Nothing we can do right not. Sit and wait for apple to ship a new LED panel to their appointed service center. After that just send the ipad2 for repair.
*
i already sent back to shop today!i dont want to return back to shop after 5 or 6days!

chiahau
post May 7 2011, 10:59 PM

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This is a serious turnoff for potential ipad2 buyers like me to hear such issues.

Oh well, If i ordered from Apple.com.my, can I ask for a 1 to 1 exchange if there is any screen bleeding? This is totally unacceptable to be paying cash and yet screen bleeding -,-
BRY7
post May 7 2011, 10:59 PM

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just got my ipad, how to check the screen bleeding?
Takeshi-Itou
post May 7 2011, 11:18 PM

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first time is serious nick beside locking button!second is obvious screen bleeding!WTF always get problem unit!
celciuz
post May 8 2011, 12:02 AM

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Actually I think the light bleeding is due to the glass not attached properly to the case. Met my friend today, his iPad 2's light bleeding is really horrible. But if you were to put pressure on the nearest frame, the light bleeding actually reduce!

My unit has minor light bleeding, some of the location I can put pressure and the light bleeding goes off! But of course when I release it comes back in...
andrekua
post May 8 2011, 12:09 AM

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It's not the glass, that's for sure. You can try pressing your laptop LCD and see if the image is distorted.
celciuz
post May 8 2011, 12:11 AM

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QUOTE(andrekua @ May 8 2011, 12:09 AM)
It's not the glass, that's for sure. You can try pressing your laptop LCD and see if the image is distorted.
*
Just my 2 cents, cause when I press the frame the light bleeding reduces on my friend's unit (his was quite horrible actually, somewhat like the image shown in first post).
whoopa
post May 8 2011, 12:35 AM

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Not that annoying unless u like black back ground and read in the dark
mitodna
post May 8 2011, 12:39 AM

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Had a minor bleeding here, not very noticeable
celciuz
post May 8 2011, 12:50 AM

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QUOTE(whoopa @ May 8 2011, 12:35 AM)
Not that annoying unless u like black back ground and read in the dark
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On my unit quite minimal, but friend's unit actually can see when playing games and all.
andrekua
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Someone posted this in Apple Discussion, I wonder if anyone could double confirm this if they had received replacement from Apple but haven't ship back the defective unit.

user posted image

Major difference in panel quality.. Makes you think twice

This post has been edited by andrekua: May 9 2011, 02:18 AM
BRY7
post May 9 2011, 05:58 AM

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QUOTE(andrekua @ May 9 2011, 02:15 AM)
Someone posted this in Apple Discussion, I wonder if anyone could double confirm this if they had received replacement from Apple but haven't ship back the defective unit.

user posted image

Major difference in panel quality.. Makes you think twice
*
meaning you can keep the old one if apple sends you the new replacement ipad? tongue.gif
celciuz
post May 9 2011, 07:11 AM

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QUOTE(BRY7 @ May 9 2011, 05:58 AM)
meaning you can keep the old one if apple sends you the new replacement ipad?  tongue.gif
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You keep the old one until Apple sends you the new one is what I understand.

Btw, LG and Samsung display..

Seems like the LG is brighter, Samsung produces more color?
slickz
post May 9 2011, 08:05 AM

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QUOTE(andrekua @ May 9 2011, 02:15 AM)
Someone posted this in Apple Discussion, I wonder if anyone could double confirm this if they had received replacement from Apple but haven't ship back the defective unit.

user posted image

Major difference in panel quality.. Makes you think twice
*
That's silly, it's just with different brightness settings
SUSgogo2
post May 9 2011, 09:04 AM

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QUOTE(slickz @ May 9 2011, 08:05 AM)
That's silly, it's just with different brightness settings
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i need someone tell me what is the different between both besides brightness setting. LOL
whoopa
post May 9 2011, 09:18 AM

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for me i cant see the difference lol cos i was in dark room seeing a black screen only can see.

also the pic both whats the difference? im used to my iphone retina cannot tahan non retina display lol
SUSgogo2
post May 9 2011, 09:34 AM

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QUOTE(whoopa @ May 9 2011, 09:18 AM)
for me i cant see the difference lol cos i was in dark room seeing a black screen only can see.

also the pic both whats the difference? im used to my iphone retina cannot tahan non retina display lol
*
my iphone also retina.

iPad 2 resolution sucks. I can see many pixel.
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post May 9 2011, 09:39 AM

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yea hahaha if those from iphone move on to ipad will be very annoyed at the pixels. but use it for videos looks good la ..
celciuz
post May 9 2011, 09:55 AM

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Okay so I called up Apple Call Center, and spoke to angmoh customer service. Gotta say they are much better than our local ones!

Anyways, apparently it is a known issue and they mentioned the new stocks would be fine. But I still have to return back to Challenger IT for this. sad.gif

If fresh stocks for May it should be problem free, they fixed it o_O.
weileong
post May 9 2011, 10:01 AM

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mine ipad2 white had this issue as well, but not really serious even set brightness to the max..think gonna use to it.

Call Apple CS as well , the waiting list for so called" defect LCD " quite a long "Q" and no promise on new unit replacement.

But very surprise...i got 2 units of ipad1 and both didnt got the this problem..izit using the LG display as well ? hmm.gif

This post has been edited by weileong: May 9 2011, 10:02 AM
andrekua
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Well, I did not post it for light bleed test.

It was posted in Apple Discussion for comparison. Thats why asking people with no bleeding (might be using Samsung panel) to compare. Some of them are saying that LG panel is brighter than Samsung and the Samsung has a tone to their panel.

I called Apple too today and they asked me to refer to HN IPC. Will go there later on and see their response. If fail again, then I will just live with it.



Attached thumbnail(s)
Attached Image
andrekua
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QUOTE(dmechakucha @ May 9 2011, 10:11 AM)
u shud've said HN say they're not doing anything and they asked to contact apple back.
*
Well, I did said so. I think they are also having different approach. They already confirmed to me that THEY CANT DO ANYTHING TO THE RESELLERS AS APPLE CANT DICTATE THEIR SALES POLICY. They only say that they posted on the bulletin board (She say they all have it... I wonder if HN is included) and escalate it to the highest priority. If HN does not cooperate, then I will have to call them on the spot to settle it. I wonder how true it is.
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post May 9 2011, 10:22 AM

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QUOTE(andrekua @ May 9 2011, 10:15 AM)
Well, I did said so. I think they are also having different approach. They already confirmed to me that THEY CANT DO ANYTHING TO THE RESELLERS AS APPLE CANT DICTATE THEIR SALES POLICY. They only say that they posted on the bulletin board (She say they all have it... I wonder if HN is included) and escalate it to the highest priority. If HN does not cooperate, then I will have to call them on the spot to settle it. I wonder how true it is.
*
Email to Harvey Norman Australia. That is their boss.
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QUOTE(gogo2 @ May 9 2011, 10:22 AM)
Email to Harvey Norman Australia. That is their boss.
*
Im not targeting HN. Im just targeting Apple. I dont know how much HN earned from Ipad2 sales, Im more interested to extort something from Apple for selling something thats defective. I think most people would be able to live with the screen cos the LG is really so bright at full brightness, I only can stare at the screen when the brightness is at 30~40%.


Added on May 9, 2011, 1:39 pmHN staff said they might replaced it if they had the stock but subject to their boss approval. I don't think the boss will replace given that someone actually bought one on day1 but unit was unwrapped and all he get is a refund.

Apple meanwhile is being crap. I asked them about the mail-in replacement and this guy told me mail-in option not available for SG and MY. I told him about some other people getting it that way but was rejected flat. Furthermore, Apple still have something up their sleeve. When you purchase this item from reseller, this contract is between you and the resellers. They do not have to honor anything aside from the 1year warranty. If you want warranty, go to their service center and do whatever they want. GREAT!!

From what I'm being told, I can change it even after a few months. The problem is keeping the water out (I always wipe the screen with wet tissue) and any cosmetic defect will be charged if they replace a new one for you.

This post has been edited by andrekua: May 9 2011, 01:39 PM
andrekua
post May 9 2011, 03:38 PM

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Decided to not waste play acting with Apple Care and just submit my unit through VR Tech.
Takeshi-Itou
post May 9 2011, 04:16 PM

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my friend told me,he changed twice.last time he got a profect unit!he is in australia!


Added on May 9, 2011, 4:18 pmguys is warranty one time called!

This post has been edited by Takeshi-Itou: May 9 2011, 04:18 PM
csk3984
post May 9 2011, 06:01 PM

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QUOTE(Takeshi-Itou @ May 9 2011, 04:16 PM)
my friend told me,he changed twice.last time he got a profect unit!he is in australia!


Added on May 9, 2011, 4:18 pmguys is warranty one time called!
*
i changed mine at machines. one to one exchange. The problem still of light bleeding still there......... the build quality of ipad 2 finishing is not that nice. got a sand hold but not that terrible and acceptable compare to scratches....
[Raven]
post May 9 2011, 06:16 PM

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VR tech jsut confirmed my light bleeding this morn and now waiting for my replacement model.....

hope it wont be too long
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post May 9 2011, 06:32 PM

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we should wait modifing stock,my friend change his in australia.last time he got a profect unit!no any screen bleeding!
celciuz
post May 9 2011, 06:39 PM

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The senior service adviser told me new stocks in May should be problem free unless we are getting old stocks.
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post May 9 2011, 08:13 PM

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QUOTE(celciuz @ May 9 2011, 07:11 AM)
You keep the old one until Apple sends you the new one is what I understand.

Btw, LG and Samsung display..

Seems like the LG is brighter, Samsung produces more color?
*
I just called apple they told me to send to machines.
Meaning I can't keep my old unit..
bernard90
post May 9 2011, 09:12 PM

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anyone ipad 2 3G microphone is having problem? mine microphone like need to talk very louder only can detect T_T
celciuz
post May 9 2011, 09:31 PM

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Some updates on my case, I went back to Challenger IT for my case. Apparently the 1-1 exchange within 7 days of purchase is not valid for Malaysia and Singapore. The reseller can choose to do it or not.

Apple will only honor that if you're getting it from Apple Store! So I think it is wise to get it online instead =/

Secondly, was told by a Senior Service Adviser called Ivan (some angmoh) that Apple acknowledges the screen issue and new batch has already solved it. Units built in May will be solved. Psst, anyone knows how to check the manufacturing date through serial?
[Raven]
post May 9 2011, 09:47 PM

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QUOTE(celciuz @ May 9 2011, 09:31 PM)
Some updates on my case, I went back to Challenger IT for my case. Apparently the 1-1 exchange within 7 days of purchase is not valid for Malaysia and Singapore. The reseller can choose to do it or not.

Apple will only honor that if you're getting it from Apple Store! So I think it is wise to get it online instead =/

Secondly, was told by a Senior Service Adviser called Ivan (some angmoh) that Apple acknowledges the screen issue and new batch has already solved it. Units built in May will be solved. Psst, anyone knows how to check the manufacturing date through serial?
*
someone on this thread just mentioned that they did a 1-1 swap with machines and they say no such thing in Malaysia and Singapore?

Singapore even better, no questions asked, something wrong swap on the spot
celciuz
post May 9 2011, 09:48 PM

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QUOTE(Raven @ May 9 2011, 09:47 PM)
someone on this thread just mentioned that they did a 1-1 swap with machines and they say no such thing in Malaysia and Singapore?

Singapore even better, no questions asked, something wrong swap on the spot
*
Well, the manager claimed that he called Apple regional manager and they said this rules don't apply to Msia and Singapore. How true I don't know ._. But the service adviser I spoke to on the Apple Call Center said it should be covered dry.gif...

And it is up to the reseller if they want to do a 1-1 exchange or not according to him.
andrekua
post May 9 2011, 10:20 PM

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QUOTE(Raven @ May 9 2011, 09:47 PM)
someone on this thread just mentioned that they did a 1-1 swap with machines and they say no such thing in Malaysia and Singapore?

Singapore even better, no questions asked, something wrong swap on the spot
*
What Celciuz is true.

Dont be surprised. Today I learned something new as well. Like I said in my previous post, Apple is not in a binding contract except for the 1year warranty. By committing to the purchase of any Apple products, you are actually binding a contract with the reseller, NOT APPLE. The 1-to-1 exchange is basically where the reseller return the defective new products as a whole to Apple and claim from there. Thats why they are not keen to do this. HN staff that I talked to today also point this out to me. He can replace it for me, if I insist but he need approval from his manager. If his manager insist that Apple should have a look at the first before doing a 1-to-1, then they will ask you to leave it there and they also sent these defective device to Apple Authorised Service Provider like VR Tech. Sometimes Apple might reject their claims, which some of us dont know. We thought Apple are generous with claims.

I personally never felt Apple is a generous company to deal with warranty claim after my purchase of their Time Capsule which were proven to have a limited lifetime between 12 to 24months. Many user were left with a very expensive paper weight after Apple refused their warranty claim. Some were lucky because they have ACP from their Mac purchase but many were left in the dark. Even after Apple acknowledge the problem, only limited number of replacement were issued, within the specified serial no.

Dell and HP are way better. When I signed StreamyX contract with TM and HP, the LCD arrived DOA. A simple call to HP and a replacement is bound my way in about 4days. All I have to do is packed it as it were, and returned it to the courier guy who sent the replacement. No question asked nor did they do any test. Unlike Apple, they are not coming clean with their policy for SEA countries whereby we deal with the resellers and not Apple directly. We assume Apple should change it based on the replies we get from forums, but thats when Apple deal directly with customers and wanna keep a good image for themselves.

This post has been edited by andrekua: May 9 2011, 10:27 PM
andrekua
post May 9 2011, 10:24 PM

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QUOTE(celciuz @ May 9 2011, 09:31 PM)
Some updates on my case, I went back to Challenger IT for my case. Apparently the 1-1 exchange within 7 days of purchase is not valid for Malaysia and Singapore. The reseller can choose to do it or not.

Apple will only honor that if you're getting it from Apple Store! So I think it is wise to get it online instead =/

Secondly, was told by a Senior Service Adviser called Ivan (some angmoh) that Apple acknowledges the screen issue and new batch has already solved it. Units built in May will be solved. Psst, anyone knows how to check the manufacturing date through serial?
*
You can use this...

http://www.chipmunk.nl/klantenservice/applemodel.html
celciuz
post May 9 2011, 10:33 PM

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Whoah, my unit is production week 18 (May) and it has light bleed! >(
andrekua
post May 9 2011, 10:42 PM

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QUOTE(celciuz @ May 9 2011, 10:33 PM)
Whoah, my unit is production week 18 (May) and it has light bleed! >(
*
Hmm, now Im wondering how will my unit fare when I get it back by next week. Previous unit was manufactured in April.
celciuz
post May 9 2011, 10:43 PM

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Actually my light bleed not serious... just didn't like the dead pixels... sad.gif
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post May 9 2011, 10:59 PM

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actually week 18 is april!i personally think that after week 21 is May!
csk3984
post May 9 2011, 11:09 PM

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How u guys check the unit is produce by when
iamsteven
post May 10 2011, 12:10 AM

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2nd batch stock i got last Saturday is week 18 (may) as stated in the site. Can't test coz resell it to someone tongue.gif

guess 2nd batch ipad 2 got no bleeding problem

This post has been edited by iamsteven: May 10 2011, 12:10 AM
Takeshi-Itou
post May 10 2011, 12:27 AM

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[quote=iamsteven,May 10 2011, 12:10 AM]
2nd batch stock i got last Saturday is week 18 (may) as stated in the site. Can't test coz resell it to someone tongue.gif

guess 2nd batch ipad 2 got no bleeding problem
*

me too!but got screen bleeding!
xdsl
post May 10 2011, 01:21 AM

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this is my ipad2..
Attached Image

this is bleeding??? only when in a dark place can see. maybe not to serous?.

i got it from czone lowyat because no need to que there..

This post has been edited by xdsl: May 10 2011, 01:24 AM
DeaDLocK
post May 10 2011, 02:19 AM

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QUOTE(xdsl @ May 10 2011, 01:21 AM)
this is my ipad2..
Attached Image

this is bleeding??? only when in a dark place can see. maybe not to serous?.
LOL. You cannot see anything with the screenshot laaaa - the bleeding is a hardware defect, not a software issue. A screenshot will of course look perfect. Load a pure black photo into your iPad and view it full screen in a dark room, and if you see uneven light "patches" coming from the corners and sides, your unit has a light bleed issue. The way to take a photo and show us if you are still not sure is to take a photo of the ipad in this situation, not a screenshot from inside the iPad software itself.


Added on May 10, 2011, 2:26 amGuys, you cannot accept this crap from Apple.

In other countries, you can replace no questions asked - they take us for a ride here because our consumer protection laws are so lax. But Apple have a reputation to uphold, and part of the deal with their high prices is solid customer and aftersales service.

Do NOT let them give you the runaround. If you have to go to the customer service center and DEMAND to speak to a senior person, do it. In fact, we should organise a group petition and do things formally. If we use people power and go through the official channels, they cannot ignore us. Otherwise we will get screwed around. We DID NOT pay good money for defective units, regardless of how trivial the defects appear to be.

This post has been edited by DeaDLocK: May 10 2011, 02:26 AM
celciuz
post May 10 2011, 06:52 AM

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QUOTE(csk3984 @ May 9 2011, 11:09 PM)
How u guys check the unit is produce by when
*
Use this link below,

QUOTE(andrekua @ May 9 2011, 10:24 PM)
QUOTE(iamsteven @ May 10 2011, 12:10 AM)
2nd batch stock i got last Saturday is week 18 (may) as stated in the site. Can't test coz resell it to someone tongue.gif

guess 2nd batch ipad 2 got no bleeding problem
*
My week 18 iPad had light bleeding too, but it was minimal to be honest.
iamsteven
post May 10 2011, 09:27 AM

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[quote=Takeshi-Itou,May 10 2011, 12:27 AM]
[quote=iamsteven,May 10 2011, 12:10 AM]
2nd batch stock i got last Saturday is week 18 (may) as stated in the site. Can't test coz resell it to someone tongue.gif

guess 2nd batch ipad 2 got no bleeding problem
*

me too!but got screen bleeding!
*

[/quote]


[quote=celciuz,May 10 2011, 06:52 AM]
Use this link below,
My week 18 iPad had light bleeding too, but it was minimal to be honest.
*

[/quote]

Sad to heard that vmad.gif better get an exchange. Luckily mine sold off, am hunting for white
Moonflown
post May 10 2011, 10:19 AM

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QUOTE(DeaDLocK @ May 10 2011, 02:19 AM)
LOL. You cannot see anything with the screenshot laaaa - the bleeding is a hardware defect, not a software issue. A screenshot will of course look perfect. Load a pure black photo into your iPad and view it full screen in a dark room, and if you see uneven light "patches" coming from the corners and sides, your unit has a light bleed issue. The way to take a photo and show us if you are still not sure is to take a photo of the ipad in this situation, not a screenshot from inside the iPad software itself.


Added on May 10, 2011, 2:26 amGuys, you cannot accept this crap from Apple.

In other countries, you can replace no questions asked - they take us for a ride here because our consumer protection laws are so lax. But Apple have a reputation to uphold, and part of the deal with their high prices is solid customer and aftersales service.

Do NOT let them give you the runaround. If you have to go to the customer service center and DEMAND to speak to a senior person, do it. In fact, we should organise a group petition and do things formally. If we use people power and go through the official channels, they cannot ignore us. Otherwise we will get screwed around. We DID NOT pay good money for defective units, regardless of how trivial the defects appear to be.
*
I second this. Many in this country have accustomed themselves with poor customer service of local businesses. We're paying a premium price for premium experiences from Apple, and this is not fair to consumers who have screen bleeding problems.
andrekua
post May 10 2011, 10:26 AM

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QUOTE(Moonflown @ May 10 2011, 10:19 AM)
I second this. Many in this country have accustomed themselves with poor customer service of local businesses. We're paying a premium price for premium experiences from Apple, and this is not fair to consumers who have screen bleeding problems.
*
I would not really call Ipad a premium priced item. If you are buying a Mac or other Apple product, yeah, go for it.

Ipad is competitively priced against their competitors.
csk3984
post May 10 2011, 10:51 AM

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QUOTE(andrekua @ May 10 2011, 10:26 AM)
I would not really call Ipad a premium priced item. If you are buying a Mac or other Apple product, yeah, go for it.

Ipad is competitively priced against their competitors.
*
is consider premium products. i bought 64G wifi at RM2099.
limyusiong
post May 10 2011, 11:22 AM

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QUOTE(csk3984 @ May 10 2011, 10:51 AM)
is consider premium products. i bought 64G wifi at RM2099.
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i wont classified it as PREMIUM products....i4 16gb without contract is more than this price...
SUSgogo2
post May 10 2011, 11:26 AM

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QUOTE(limyusiong @ May 10 2011, 11:22 AM)
i wont classified it as PREMIUM products....i4 16gb without contract is more than this price...
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16GB is not premium product. 64GB is PREMIUM priced product.
Moonflown
post May 10 2011, 11:43 AM

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You guys never get it, Apple pricing strategy is not only calculated based on the cost of an iPad, but future spendings on its ecosystem.

If you think 16GB is not "premium" enough for you to go for an exchange then so be it, its your iPad anyway.

Like I said, we are paying for premium experience, and we deserve an 1 to 1 exchange if the defective is uncomfortable.
Takeshi-Itou
post May 10 2011, 01:02 PM

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QUOTE(iamsteven @ May 10 2011, 09:27 AM)
Sad to heard that vmad.gif  better get an exchange. Luckily mine sold off, am hunting for white
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its already returned to apple,now i am waiting for my exchange!
OKLY
post May 10 2011, 01:18 PM

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QUOTE(celciuz @ May 10 2011, 06:52 AM)
Use this link below,
My week 18 iPad had light bleeding too, but it was minimal to be honest.
*
My 64GB WiFi Black is a week 16 unit, had minimal screen bleed issue near the home button which doesn't really bother much.
SUSgogo2
post May 10 2011, 01:39 PM

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QUOTE(Moonflown @ May 10 2011, 11:43 AM)
You guys never get it, Apple pricing strategy is not only calculated based on the cost of an iPad, but future spendings on its ecosystem.

If you think 16GB is not "premium" enough for you to go for an exchange then so be it, its your iPad anyway.

Like I said, we are paying for premium experience, and we deserve an 1 to 1 exchange if the defective is uncomfortable.
*
future spending like RM3 per apps? That's not what I consider premium hahaha
Moonflown
post May 10 2011, 02:00 PM

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Read about ecosystem before concluding, it does not only cover apps. Anyway you are getting out of topic, goodluck
csk3984
post May 10 2011, 03:16 PM

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Group1:
Group2:
Generation:
ModelCode:
Production year: 2011
Production week: 18 (May)
Memory - number of slots: Please tell us how many memory (RAM) slots this machine has.
Factory: DL (China)
Uitbreidingen: Uitbreidingsmogelijkheden van dit apparaat


My ipad 2 production date.

Got bleeding too suck....
celciuz
post May 10 2011, 05:17 PM

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QUOTE(csk3984 @ May 10 2011, 03:16 PM)
Group1:
Group2:
Generation:
ModelCode:
Production year: 2011
Production week: 18 (May)
Memory - number of slots: Please tell us how many memory (RAM) slots this machine has.
Factory: DL (China)
Uitbreidingen: Uitbreidingsmogelijkheden van dit apparaat
My ipad 2 production date.

Got bleeding too suck....
*
Same date as mine, also had light leakage. But very minimal as compared to many samples I've seen.
shinchan5347
post May 10 2011, 05:50 PM

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is it normal to have 2 or 3 screen bleeding?
csk3984
post May 10 2011, 05:58 PM

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QUOTE(shinchan5347 @ May 10 2011, 05:50 PM)
is it normal to have 2 or 3 screen bleeding?
*
Is normal. Mine got 3 spot as well too

hantumati
post May 10 2011, 07:19 PM

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mine facing d same problem, at first there are 2 noticeable spot at the bottom part, as I monitor today I saw the 2 spot is kinda spread to beside of it, leaving some space in between.

I hv call to apple for tis and they log me a case number and get me back to talk to reseller. when I go to reseller they will need to test n hv to leave the unit there 7 -14 days long while waiting for replacement part arrive.

I ask why not hv a 1to 1 xchange instead, the sales staff den ask me call their HQ instead.... like getting merry g round tis time.

my next action will write email to apple, anyone had apple support email address. tks

This post has been edited by hantumati: May 10 2011, 07:25 PM
celciuz
post May 10 2011, 07:47 PM

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QUOTE(hantumati @ May 10 2011, 07:19 PM)
mine facing d same problem, at first there are 2 noticeable spot at the bottom part, as I monitor today I saw the 2 spot is kinda spread to beside of it, leaving some space in between.

I hv call to apple for tis and they log me a case number and get me back to talk to reseller. when I go to reseller they will need to test n hv to leave the unit there 7 -14 days long while waiting for replacement part arrive.

I ask why not hv a 1to 1 xchange instead, the sales staff den ask me call their HQ instead.... like getting merry g round tis time.

my next action will write email to apple, anyone had apple support email address. tks
*
Use this link here,

http://www.chipmunk.nl/klantenservice/applemodel.html

Check your iPad 2 production date, see which week was it on.
Takeshi-Itou
post May 10 2011, 08:01 PM

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QUOTE(hantumati @ May 10 2011, 07:19 PM)
mine facing d same problem, at first there are 2 noticeable spot at the bottom part, as I monitor today I saw the 2 spot is kinda spread to beside of it, leaving some space in between.

I hv call to apple for tis and they log me a case number and get me back to talk to reseller. when I go to reseller they will need to test n hv to leave the unit there 7 -14 days long while waiting for replacement part arrive.

I ask why not hv a 1to 1 xchange instead, the sales staff den ask me call their HQ instead.... like getting merry g round tis time.

my next action will write email to apple, anyone had apple support email address. tks
*
It's ok,same like me.if they exchange for u immidiately,maybe still has serious bleeding problem.I prefer to waiting a long term,bcos I will get a modifing unit!
andrekua
post May 10 2011, 09:29 PM

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QUOTE(hantumati @ May 10 2011, 07:19 PM)
mine facing d same problem, at first there are 2 noticeable spot at the bottom part, as I monitor today I saw the 2 spot is kinda spread to beside of it, leaving some space in between.

I hv call to apple for tis and they log me a case number and get me back to talk to reseller. when I go to reseller they will need to test n hv to leave the unit there 7 -14 days long while waiting for replacement part arrive.

I ask why not hv a 1to 1 xchange instead, the sales staff den ask me call their HQ instead.... like getting merry g round tis time.

my next action will write email to apple, anyone had apple support email address. tks
*
7-14 days means they will sent to one of the Apple Authorised Service Provider, who will then sent them to SG for it to be inspected and replaced if necessary.
hantumati
post May 11 2011, 10:17 AM

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@celciuz : it was on 18 (may) of production. i guess is the second batch

@Takeshi-Itou : but at least when there is replacement i will check first before i will xchange for it

@andrekua : time takes long maybe they will need to order the replacement part to arrive
SherM
post May 11 2011, 10:33 AM

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Mine's Week 10 (March) with quite a fair bit of light bleeding. (16GB Wifi only | Black)
cocooh
post May 11 2011, 10:34 AM

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Mine is 18th May production - Idk why

Juz a small small small screen bleed , lucky me biggrin.gif
noobz97
post May 11 2011, 11:27 AM

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My ipad 2 is made by 19th week~~~ is this 2nd batch???
still have light bleeding problem??
celciuz
post May 11 2011, 11:50 AM

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QUOTE(noobz97 @ May 11 2011, 11:27 AM)
My ipad 2 is made by 19th week~~~ is this 2nd batch???
still have light bleeding problem??
*
Wow week 19? This is like the latest batch, which is this week. When did you bought it?
noobz97
post May 11 2011, 11:55 AM

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QUOTE(celciuz @ May 11 2011, 11:50 AM)
Wow week 19? This is like the latest batch, which is this week. When did you bought it?
*
DHL jus delivery to my house this morning..... i brought from apple store 29/4/2011 0130am

shipping date : 6/5/2011 ( last friday)

after work ....jus go home unboxing and check...

hope so no problem occur.... blush.gif blush.gif blush.gif

This post has been edited by noobz97: May 11 2011, 11:56 AM
[Raven]
post May 11 2011, 01:34 PM

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anyone sent their ipad to VR Tech? my replacement was ordered 6th of May, no news until today, sigh sad.gif
andrekua
post May 11 2011, 03:32 PM

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QUOTE(Raven @ May 11 2011, 01:34 PM)
anyone sent their ipad to VR Tech? my replacement was ordered 6th of May, no news until today, sigh sad.gif
*
I sent mine there as well. Has good experience claiming an ipod. What I can tell you is that there is no guarantee it will arrive in a week. They will sent it to SG to have it checked. Then they will replace it if necessary, but also depending on stock availability. It can take up to 2 weeks, albeit 10th working days cos Saturday and Sunday are off days. This is the info I get from VR, QCD and Apple.
BRY7
post May 11 2011, 04:02 PM

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QUOTE(noobz97 @ May 11 2011, 11:55 AM)
DHL jus delivery to my house this morning..... i brought from apple store 29/4/2011 0130am

shipping date : 6/5/2011 ( last friday)

after work ....jus go home unboxing and check...

hope so no problem occur....  blush.gif  blush.gif  blush.gif
*
Update us if it still he's screen problem.
Planning to get a few more this weekend if batch 19 has no more screen bleeding issue
csk3984
post May 11 2011, 04:55 PM

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i quite disappointed with the iPad 2 quality........... what we pay not equal to what we get
zXJaMeSXz
post May 11 2011, 05:28 PM

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Got 2 units from week19 today....
One of them seems to not have any issue.... The other has little bleeding...
No big deal... Quite satisfied... smile.gif
noobz97
post May 11 2011, 06:06 PM

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haizzzz....
my ipad 2 (week 19) also have screen bleeding.....
so how???
celciuz
post May 11 2011, 06:15 PM

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QUOTE(noobz97 @ May 11 2011, 06:06 PM)
haizzzz....
my ipad 2 (week 19) also have screen bleeding.....
so how???
*
How bad is it? Post a photo here.
zXJaMeSXz
post May 11 2011, 08:03 PM

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This is'nt that bad right?


user posted image

This post has been edited by zXJaMeSXz: May 11 2011, 08:04 PM
andrekua
post May 11 2011, 08:36 PM

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QUOTE(zXJaMeSXz @ May 11 2011, 08:03 PM)
This is'nt that bad right?
user posted image
*
This is not maximum brightness I think. However, I would say pretty good. Mine at 50% (stock setting before activating the phone) also worse than yours.
celciuz
post May 11 2011, 08:39 PM

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I think it looks worse than mine?

user posted image

Actually can tahan the light bleeding, but got 2 dead pixels ._.
noobz97
post May 11 2011, 08:41 PM

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My Ipad2 bleeding screen~~~ (week 19) jus received by today morning
i have call apple sc.....they will log case for me ....one to one replacement (new unit) via DHL...


This post has been edited by noobz97: May 11 2011, 08:42 PM


Attached thumbnail(s)
Attached Image
BRY7
post May 11 2011, 08:47 PM

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QUOTE(noobz97 @ May 11 2011, 08:41 PM)
My Ipad2  bleeding screen~~~ (week 19) jus received by today morning
i have call apple sc.....they will log case for me ....one to one replacement (new unit) via DHL...
*
Will you get to keep the faulty unit? tongue.gif
cocooh
post May 11 2011, 08:48 PM

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QUOTE(BRY7 @ May 11 2011, 08:47 PM)
Will you get to keep the faulty unit?  tongue.gif
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sweat.gif u wont
BRY7
post May 11 2011, 08:55 PM

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QUOTE(cocooh @ May 11 2011, 08:48 PM)
sweat.gif  u wont
*
So meaning DHL will send the new one and same time take back the faulty one?
zXJaMeSXz
post May 11 2011, 08:56 PM

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QUOTE(noobz97 @ May 11 2011, 08:41 PM)
My Ipad2  bleeding screen~~~ (week 19) jus received by today morning
i have call apple sc.....they will log case for me ....one to one replacement (new unit) via DHL...
*
So you would have to give up your unit now? or you can keep it and wait till they have a new stock?


Added on May 11, 2011, 8:59 pmBtw, here's a pic with maximum brightness:

user posted image

The camera seems to make it a lot worse in picture... It's not that bad in reality...

This post has been edited by zXJaMeSXz: May 11 2011, 08:59 PM
hantumati
post May 11 2011, 09:10 PM

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@noobz97 : Waugh it's seems urs looks very bad.

Yes in fact if u order online from apple they will 1 to 1 xchange. This is what the cuts svc in apple told me when I log a case report. If from reseller, is up to reseller if they will escalate the case to 1 to 1 xchange (sealed box) or they jz order replacement unit (no box)
BRY7
post May 11 2011, 09:21 PM

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Reseller promised to give me 1 to 1 exchange when stock comes in by the end of the week
celciuz
post May 11 2011, 09:29 PM

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QUOTE(BRY7 @ May 11 2011, 09:21 PM)
Reseller promised to give me 1 to 1 exchange when stock comes in by the end of the week
*
Which reseller is that? wink.gif
[Raven]
post May 11 2011, 10:05 PM

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QUOTE(weiyann83 @ Apr 27 2011, 01:23 AM)
Guys Please share your image, so far i do research almost 80%+ ipad 2 impacted screen bleeding issue  rclxub.gif

- Is this normal?
- What to do think?
- Warranty cover this change?
- Will you go and replace for this issue?

Attached Image

Result those affected Ipad 2 Screen Bleeding:
Click me to vote


How to check?
- Ensure your room no light at all
- Open up your Ipad 2 with black color Image / Screen
- Check the screen corner
*
No, Yes yes and yes
csk3984
post May 12 2011, 12:10 AM

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We learn a lesson. Buy from apple online store is the best. In term of exchange policcy
noobz97
post May 12 2011, 12:36 AM

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I no worry about that~~Apple CS say will replace to me once new stock coming...... so i keep playing my current unit...until they bring new unit for me....lol

count no bad lah~~~

Lucky i no bought from machine or switch....lol
warranty need wait long time~~~

This post has been edited by noobz97: May 12 2011, 12:38 AM
munak991
post May 12 2011, 12:46 AM

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QUOTE(noobz97 @ May 12 2011, 12:36 AM)
I no worry about that~~Apple CS say will replace to me once new stock coming...... so i keep playing my current unit...until they bring new unit for me....lol

count no bad lah~~~

Lucky i no bought from machine or switch....lol
warranty need wait long time~~~
*
actually no big issue also,
Ryk
post May 12 2011, 12:53 AM

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QUOTE(noobz97 @ May 12 2011, 12:36 AM)
I no worry about that~~Apple CS say will replace to me once new stock coming...... so i keep playing my current unit...until they bring new unit for me....lol

count no bad lah~~~

Lucky i no bought from machine or switch....lol
warranty need wait long time~~~
*
i just received my unit and found some bleeding issue.

so can i apply for exchange too?
is it i can exchange it within a year warranty?
noobz97
post May 12 2011, 01:01 AM

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u should call Apple CS tomorrow morning~~~
i oso will call tomolo cos jus now i call oledi after office hour~~~

AdvancePremium
post May 12 2011, 02:10 AM

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My screen also having severe bleed. Actually how does the 1 to 1 exchange work ? do i need to contact apple for it ? i bought it at machines @ 29 April launch time.
cyberkid
post May 12 2011, 02:33 AM

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any response from apple regarding this issue?
celciuz
post May 12 2011, 07:45 AM

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QUOTE(AdvancePremium @ May 12 2011, 02:10 AM)
My screen also having severe bleed. Actually how does the 1 to 1 exchange work ? do i need to contact apple for it ? i bought it at machines @ 29 April launch time.
*
If you got it from Machines, its already past the 7 days period. Guess if you claim now its going to take time since they will need to send it to Singapore for inspection and decide to replace or repair.
WhatMan
post May 12 2011, 10:08 AM

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Here's mine (not set to full brightness as I have not use itune to activate it).

user posted image
Ryk
post May 12 2011, 11:46 AM

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QUOTE(WhatMan @ May 12 2011, 10:08 AM)
Here's mine (not set to full brightness as I have not use itune to activate it).

user posted image
*
my bleeding isuue quite similar like ur photo showed.
WhatMan
post May 12 2011, 11:49 AM

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QUOTE(Ryk @ May 12 2011, 11:46 AM)
my bleeding isuue quite similar like ur photo showed.
*
I'm going to try it out after work. I will give it a week and see if the screen bleed will bothers me or not. Are you planning to send back yours?
Ryk
post May 12 2011, 12:32 PM

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QUOTE(WhatMan @ May 12 2011, 11:49 AM)
I'm going to try it out after work. I will give it a week and see if the screen bleed will bothers me or not. Are you planning to send back yours?
*
actually it doesn't bring me any inconvenience (i guess if going for watch video or movie, then mayb i can see the difference)

if the procedure not so complex / it doesn't require me to return it 1st and they'll send some1 to exchange with me vis-a-vis, then i think i'll change it. tongue.gif
[Raven]
post May 12 2011, 03:46 PM

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got mine back from VR Tech today, total turn around time, 7 days, could be 5 days if it wasnt for their tech guy going on leave.

satisfied, no more bleeding, i hope ;P
celciuz
post May 12 2011, 04:41 PM

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QUOTE(Raven @ May 12 2011, 03:46 PM)
got mine back from VR Tech today, total turn around time, 7 days, could be 5 days if it wasnt for their tech guy going on leave.

satisfied, no more bleeding, i hope ;P
*
They did a repair or a replacement?
csk3984
post May 12 2011, 04:57 PM

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QUOTE(Raven @ May 12 2011, 03:46 PM)
got mine back from VR Tech today, total turn around time, 7 days, could be 5 days if it wasnt for their tech guy going on leave.

satisfied, no more bleeding, i hope ;P
*
Did you check your unit? Got bleeding or not please update us here please
andrekua
post May 12 2011, 06:17 PM

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QUOTE(Raven @ May 12 2011, 03:46 PM)
got mine back from VR Tech today, total turn around time, 7 days, could be 5 days if it wasnt for their tech guy going on leave.

satisfied, no more bleeding, i hope ;P
*
3days is the fastest, Im told. Im gonna check with them tomorrow. If no news, then wait for next week cos Apple SG closed on weekend.
[Raven]
post May 12 2011, 07:48 PM

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QUOTE(csk3984 @ May 12 2011, 04:57 PM)
Did you check your unit? Got bleeding or not please update us here please
*
no light bleed, at least not bad enough for me to detect, so, pass
tartputat
post May 12 2011, 08:40 PM

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I am worry about how to claim warranty as my unit is sseverly affected with light bleeding. I bought from machines. Anyne has any experience dealing with machines for warranty claim?

Kindly advise.


hantumati
post May 12 2011, 09:41 PM

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@raven : bro do u get ur unit as in new box still with the wrapper?

This post has been edited by hantumati: May 12 2011, 09:42 PM
andrekua
post May 12 2011, 09:50 PM

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QUOTE(hantumati @ May 12 2011, 09:41 PM)
@raven : bro do u get ur unit as in new box still with the wrapper?
*
It wont be a retail box. It would be in one of those brown boxes, with just the device only.
Hudd
post May 12 2011, 10:10 PM

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Got my 32gb white today and the same bleeding prob..I had my iPad sticked with the screen protector...are they going to replace it too or consider burn dy?
WhatMan
post May 12 2011, 11:12 PM

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So far the screen bleed is not bad to the point that is unbearable to surf.
OKLY
post May 12 2011, 11:32 PM

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Slightly out of topic but even my computer's Samsung LCD monitor has screen bleed issue at the bottom. Tough luck.
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post May 12 2011, 11:41 PM

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QUOTE(Hudd @ May 12 2011, 10:10 PM)
Got my 32gb white today and the same bleeding prob..I had my iPad sticked with the screen protector...are they going to replace it too or consider burn dy?
*
Good Q: Any feedback?
andrekua
post May 12 2011, 11:52 PM

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QUOTE(OKLY @ May 12 2011, 11:32 PM)
Slightly out of topic but even my computer's Samsung LCD monitor has screen bleed issue at the bottom. Tough luck.
*
There is no guarantee that if you had NON-LG, it wont bleed. In fact, backlight bleeding is very common. Its just that people dont bother with them when they purchase a low end TN panel. Most of the time, complaints are coming from those who bought expensive IPS or PVA panel from either Samsung, Dell, Apple, HP, etc. Unless you find a way to eliminate backlight completely (like using AMOLED), backlight bleeding is gonna stay with us for many years to come.


Added on May 12, 2011, 11:54 pm
QUOTE(WhatMan @ May 12 2011, 11:12 PM)
So far the screen bleed is not bad to the point that is unbearable to surf.
*
It wont be annoying unless you wanna watch movies with two black bars, then it become quite obvious. That also depends on your lighting condition. Some will watch them in complete darkness which is the most obvious, but others like me will want to have some dim lighting where its only visible if you turn the brightness pass 50% or more.

This post has been edited by andrekua: May 12 2011, 11:54 PM
[Raven]
post May 13 2011, 07:26 AM

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QUOTE(andrekua @ May 12 2011, 09:50 PM)
It wont be a retail box. It would be in one of those brown boxes, with just the device only.
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Yes wrapper but no box. Came in an envelope like thing
celciuz
post May 13 2011, 08:20 AM

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QUOTE(Raven @ May 13 2011, 07:26 AM)
Yes wrapper but no box. Came in an envelope like thing
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So they repaired or exchanged your unit?

Same serial number?
[Raven]
post May 13 2011, 11:06 AM

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QUOTE(celciuz @ May 13 2011, 08:20 AM)
So they repaired or exchanged your unit?

Same serial number?
*
Nope, different serial, brand new set
teckhooi
post May 13 2011, 12:00 PM

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i doubt they give brand new set.

iPhone RMA is given refurnished set. of coz, Brand New Casing.
celciuz
post May 13 2011, 12:37 PM

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QUOTE(Raven @ May 13 2011, 11:06 AM)
Nope, different serial, brand new set
*
But you did not get the retail packaging right?

When you submitted your unit, you just sent in your iPad 2 right?
kelvint83
post May 13 2011, 02:03 PM

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Well just now went to machines KLCC. The service person told me that even if send it now also wont confirm can get 100% no screen bleeding unit. What is worst is that they already send quite a few units back to claim but all are rejected by Apple. Now they are giving pressure to Apple to came up with a guideline and confirmation on the screen bleeding issue. All we can do now is to keep on raise case to Apple customer service so that they can have enough amount of case to show the seriousness of this screen bleeding issue.
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post May 13 2011, 02:47 PM

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QUOTE(kelvint83 @ May 13 2011, 02:03 PM)
Well just now went to machines KLCC. The service person told me that even if send it now also wont confirm can get 100% no screen bleeding unit. What is worst is that they already send quite a few units back to claim but all are rejected by Apple. Now they are giving pressure to Apple to came up with a guideline and confirmation on the screen bleeding issue. All we can do now is to keep on raise case to Apple customer service so that they can have enough amount of case to show the seriousness of this screen bleeding issue.
*
I am second!
andrekua
post May 13 2011, 03:01 PM

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QUOTE(kelvint83 @ May 13 2011, 02:03 PM)
Well just now went to machines KLCC. The service person told me that even if send it now also wont confirm can get 100% no screen bleeding unit. What is worst is that they already send quite a few units back to claim but all are rejected by Apple. Now they are giving pressure to Apple to came up with a guideline and confirmation on the screen bleeding issue. All we can do now is to keep on raise case to Apple customer service so that they can have enough amount of case to show the seriousness of this screen bleeding issue.
*
I dont buy their story. Some of these so called Service Center are run by mobs. Keep giving excuses. So far, all the response even when we called to Apple Care (SG) is that this is a 'known' problem. Only thing they cant guarantee is the replacement wont necessary be 100% backlight bleed free. QCD for example, refused to check my unit the the problem, only requesting me to leave it there to be sent to SG or take it as it is.

VR Tech for example, well, also did not checked my unit but confirmed that its not something 'new'. The counter girl know immediately known the problem when I showed her the photo taken for my unit. Just leave a photo of the bleeding screen in your Ipad and show them to the staffs. After they lodged a complaint/case, then only reset the machine.

Or best, just call Apple to lodge a case. Just give them your case number and they will process it without 'barking' at you.
kelvint83
post May 13 2011, 03:16 PM

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I've already log a case yesterday. Today went to Machines and they told me that even if got case number they also can't confirm. Unless got confirmation from Apple that can 1 to 1 exchange. Because if not, then they need to send the problem unit back to Apple and they will decide whether can 1 to 1 exchange or not. If rejected then no 1 to 1 exchange. Well that is what Machines told me.
bernard90
post May 13 2011, 03:26 PM

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Anyone here experience ipad 2 3G microphone issue? I need to talk very nearer and louder to the microphone otherwise it wont detect my voice.. Izit my microphone is facing malfuntion?


Added on May 13, 2011, 7:37 pmMay I ask all ipad bought in reseller shop are under 1 year warranty? i bought at macstudio but the receipt stated 3 month warranty only?

This post has been edited by bernard90: May 13 2011, 07:37 PM
BRY7
post May 14 2011, 12:30 AM

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QUOTE(andrekua @ May 13 2011, 03:01 PM)
I dont buy their story. Some of these so called Service Center are run by mobs. Keep giving excuses. So far, all the response even when we called to Apple Care (SG) is that this is a 'known' problem. Only thing they cant guarantee is the replacement wont necessary be 100% backlight bleed free. QCD for example, refused to check my unit the the problem, only requesting me to leave it there to be sent to SG or take it as it is.

VR Tech for example, well, also did not checked my unit but confirmed that its not something 'new'. The counter girl know immediately known the problem when I showed her the photo taken for my unit. Just leave a photo of the bleeding screen in your Ipad and show them to the staffs. After they lodged a complaint/case, then only reset the machine.

Or best, just call Apple to lodge a case. Just give them your case number and they will process it without 'barking' at you.
*
I was told the same thing as you.
Apple care has approved to replace, but reseller making a big fuss about it

This post has been edited by BRY7: May 14 2011, 12:31 AM
celciuz
post May 14 2011, 09:00 AM

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QUOTE(BRY7 @ May 14 2011, 12:30 AM)
I was told the same thing as you.
Apple care has approved to replace, but reseller making a big fuss about it
*
Apple Care approve base on verbal only, if they did key a note into it then the service provider has to do it using your case number, but we can't be sure for certain they did it right? For my case they said will be sending me an email but in the end also didn't send email sad.gif Only the mail to survey their customer service performance came dry.gif
[Raven]
post May 14 2011, 09:09 AM

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QUOTE(teckhooi @ May 13 2011, 12:00 PM)
i doubt they give brand new set.

iPhone RMA is given refurnished set. of coz, Brand New Casing.
*
well it is their policy, and if they give me a refurbished set, i'll call my friend from Apple singapore and f him up tongue.gif


Added on May 14, 2011, 9:12 am
QUOTE(BRY7 @ May 14 2011, 12:30 AM)
I was told the same thing as you.
Apple care has approved to replace, but reseller making a big fuss about it
*
yup its true, Apple has to approve the purchase. when machines/mac city/whatever other resellers send it back to apple, they own the right to approve the defect.

cause every tom d*** and harry are taking advantage of this screen bleeding issue, dun have also say got smile.gif

i think they have certain guidelines like how they confirm a dead pixel case, it has to be more than 1 dead pixel

This post has been edited by [Raven]: May 14 2011, 09:12 AM
csk3984
post May 14 2011, 09:12 AM

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I got my exchange one to one on the spot until u suck the apple cs and ask them approve it by give you an email and. Mention one. To one exchange
celciuz
post May 14 2011, 09:14 AM

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QUOTE(Raven @ May 14 2011, 09:09 AM)
well it is their policy, and if they give me a refurbished set, i'll call my friend from Apple singapore and f him up tongue.gif


Added on May 14, 2011, 9:12 am

yup its true, Apple has to approve the purchase. when machines/mac city/whatever other resellers send it back to apple, they own the right to approve the defect.

cause every tom d*** and harry are taking advantage of this screen bleeding issue, dun have also say got smile.gif

i think they have certain guidelines like how they confirm a dead pixel case, it has to be more than 1 dead pixel
*
The specification is more than 2, meaning at least 3 to claim warranty for dead pixel. I read this somewhere before for the 9.7" screen.

QUOTE(csk3984 @ May 14 2011, 09:12 AM)
I got my exchange one to one on the spot until u suck the apple cs and ask them approve it by give you an email and. Mention one. To one exchange
*
Gah, guess my CS didn't stick to his words sad.gif
squall_12
post May 14 2011, 11:47 AM

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hi guy,

planning to purchased ipad2 next month so what is the percentage of ipad2 having bleeding issue??

Thanks
celciuz
post May 14 2011, 11:51 AM

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QUOTE(squall_12 @ May 14 2011, 11:47 AM)
hi guy,

planning to purchased ipad2 next month so what is the percentage of ipad2 having bleeding issue??

Thanks
*
To be frank, I haven't seen a perfect unit yet :S.
Sting Ray
post May 14 2011, 02:49 PM

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my unit has 1 minor bleeding spot ..... I can live with it.
mokmok07
post May 14 2011, 02:55 PM

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Serial number:
Group1:
Group2:
Generation:
ModelCode:
Production year: 2011
Production week: 20 (May)
Memory - number of slots: Please tell us how many memory (RAM) slots this machine has.
Factory: DL (China)

I always sketch on my iPad and I always turn full brightness for the color accuracy.
So this issue is kinda ignoring me.
What number i should call for Apple Online Store CS?

This post has been edited by mokmok07: May 14 2011, 02:55 PM


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prominen
post May 14 2011, 04:56 PM

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Just bought today and found a backlight bleeding....damn..
But not so critical
WhatMan
post May 14 2011, 05:44 PM

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So far after 2 days of use I barely notice the issue. Most of the sites I went to have bright background. I guess some can tolerate it since the impact of bleeding is minimal.
ThEoN86
post May 14 2011, 05:48 PM

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just got my ipad 2 wifi 16gb.
check through the screen and found minor bleeding,

but it is really minor problem because i will not realize it if i dun check in very detail.
gurus
post May 14 2011, 05:53 PM

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Mine also kena leh, should I bring for warranty claim?? cry.gif
cocooh
post May 14 2011, 05:59 PM

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QUOTE(gurus @ May 14 2011, 05:53 PM)
Mine also kena leh, should I bring for warranty claim?? cry.gif
*
if its not severe , you dont have to

Its not like getting screen bleeding is the end of the world

LOL
gurus
post May 14 2011, 08:18 PM

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Haha, ya lah but it's quite annoying eh....
At least 5-6 bleeding spots sad.gif
jaymovie
post May 14 2011, 08:22 PM

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Serial number:
Group1:
Group2:
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ModelCode:
Production year: 2011
Production week: 18 (May)
Memory - number of slots: Please tell us how many memory (RAM) slots this machine has.
Factory: DL (China)

My screen bleeding is it bad?


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fox_shinoda
post May 14 2011, 08:24 PM

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QUOTE(jaymovie @ May 14 2011, 08:22 PM)
Serial number:
Group1:
Group2:
Generation:
ModelCode:
Production year: 2011
Production week: 18 (May)
Memory - number of slots: Please tell us how many memory (RAM) slots this machine has.
Factory: DL (China)

My screen bleeding is it bad?
*
This is worst bro.. sure need to be replace.. mine only 1 spot near the home button an barely noticeable...
azraeil
post May 14 2011, 08:49 PM

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QUOTE(jaymovie @ May 14 2011, 03:22 PM)
Serial number:
Group1:
Group2:
Generation:
ModelCode:
Production year: 2011
Production week: 18 (May)
Memory - number of slots: Please tell us how many memory (RAM) slots this machine has.
Factory: DL (China)

My screen bleeding is it bad?
*
Yikes .... it's like the fourth of july on your screen ... that is one of the worst I've seen.

gurus
post May 14 2011, 08:59 PM

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user posted image

How about mine guys sad.gif
WhatMan
post May 14 2011, 09:34 PM

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I took these pictures using my N8 with Medium & High ISO in a complete dark room.

Medium ISO
user posted image
user posted image
user posted image

High ISO
user posted image
user posted image
user posted image


teckhooi
post May 14 2011, 09:49 PM

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how to turn to black screen? to test screen bleeding.

and need to set brightness to higest , right?
WhatMan
post May 14 2011, 09:52 PM

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QUOTE(teckhooi @ May 14 2011, 09:49 PM)
how to turn to black screen? to test screen bleeding.

and need to set brightness to higest , right?
*
Just use a black color photo (I download a black image jpeg file).

To see the bleed you have to set to the highest and be in a dark room.
TSweiyann83
post May 14 2011, 10:44 PM

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QUOTE(squall_12 @ May 14 2011, 11:47 AM)
hi guy,

planning to purchased ipad2 next month so what is the percentage of ipad2 having bleeding issue??

Thanks
*
almost 100% thumbup.gif
saffron
post May 14 2011, 11:36 PM

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Hi
What is the Apple contact number if i were to lodge a report regarding the screen bleed issue. Thanks
myboo_1988
post May 14 2011, 11:49 PM

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if you dont do this you will not see this la..
else u can live with it or without it
sanjay94
post May 14 2011, 11:56 PM

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QUOTE(myboo_1988 @ May 14 2011, 11:49 PM)
if you dont do this you will not see this la..
else u can live with it or without it
*
Bro so if we dont check it in the dark we wont know the problem is it?
psjjl
post May 15 2011, 01:10 AM

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@WhatMan,

seems like no backlight bleeding bro.


Added on May 15, 2011, 1:14 am@gurus,

urs ok, why i said that coz i've seen so many pics of this issue that post on web. i'm sure u won't set ur ipad brightness to 100% all d time right.

This post has been edited by psjjl: May 15 2011, 01:14 AM
gurus
post May 15 2011, 02:25 AM

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QUOTE(psjjl @ May 15 2011, 01:10 AM)
@WhatMan,

seems like no backlight bleeding bro.


Added on May 15, 2011, 1:14 am@gurus,

urs ok, why i said that coz i've seen so many pics of this issue that post on web. i'm sure u won't set ur ipad brightness to 100% all d time right.
*
That picture is taken at 40% brightness.... Ive just tried 100% brightness n it's a lil worst. *sigh*
WhatMan
post May 15 2011, 02:41 AM

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QUOTE(gurus @ May 15 2011, 02:25 AM)
That picture is taken at 40% brightness.... Ive just tried 100% brightness n it's a lil worst. *sigh*
*
I say you should try out the iPad without trying to look at the backlit problem.you will likely will not even notice it most of the time.
rapster88
post May 15 2011, 02:44 AM

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Me and my friends bought 3 units on the very first release day. None got the so called screen bleed issue.

Consider ourselves lucky?
FaezFarhan
post May 15 2011, 02:52 AM

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I really want the iPad 2 but I'm worried about the screen. How to check if it's a new batch?
celciuz
post May 15 2011, 11:55 AM

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QUOTE(rapster88 @ May 15 2011, 02:44 AM)
Me and my friends bought 3 units on the very first release day. None got the so called screen bleed issue.

Consider ourselves lucky?
*
Yeah, considered lucky. So far I've not seen any light leakage free units around.

QUOTE(FaezFarhan @ May 15 2011, 02:52 AM)
I really want the iPad 2 but I'm worried about the screen. How to check if it's a new batch?
*
You can check your production date using the serial from here,

http://www.chipmunk.nl/klantenservice/applemodel.html

But then again, my first unit taken on 6/5/11 was a week 18 (May) unit, but my second unit on 13/5/2011 was a week 17 (April) instead doh.gif
frega
post May 15 2011, 12:10 PM

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QUOTE(FaezFarhan @ May 15 2011, 02:52 AM)
I really want the iPad 2 but I'm worried about the screen. How to check if it's a new batch?
*
Stop being silly. There's such a thing called warranty. If there's bleed, claim warranty, they give you a new one. New one come, if still bleed, go exchange again.

Your only concern would be your kiasuness. And if your kiasuness triumphs, the next concern is if you have the patience to wait for new exchange units to arrive.

For me, unless it a major bleed, i wouldn't stress over one tiny bleed in a non significant area.
celciuz
post May 15 2011, 01:56 PM

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My first unit, week 18 (May) production

user posted image

Second unit, week 17 (April) production

user posted image

Somehow my second unit appears to be brighter than first unit... when both set to 100% brightness.
pierrecool
post May 15 2011, 03:04 PM

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» Click to show Spoiler - click again to hide... «

@celciuz, lets say if i dont want use the link to check the production week,

but just looking at the serial number, is there any hint u can determine ur 1st unit is week18 and 2nd unit is week17?
psyeo
post May 15 2011, 03:06 PM

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Last time there is, but now they have change their serial format..kinda hard to decrypt

This post has been edited by psyeo: May 15 2011, 03:10 PM
BRY7
post May 15 2011, 08:01 PM

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Anyone's iPad that has the production week of 19 (May) still has light leakage?
andrekua
post May 15 2011, 08:41 PM

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Remember when I post those pic comparing Samsung and LG panel. Might be true whats being reported. Samsung panel is not as bright as LG.

This post has been edited by andrekua: May 15 2011, 08:42 PM
celciuz
post May 15 2011, 09:15 PM

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QUOTE(andrekua @ May 15 2011, 08:41 PM)
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Remember when I post those pic comparing Samsung and LG panel. Might be true whats being reported. Samsung panel is not as bright as LG.
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Does it mean even the Samsung unit is affected just not so serious? Cause mine looks 'ok' compared to some others...

Or maybe my iPhone metered both photos differently lol.
jaymovie
post May 15 2011, 10:15 PM

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Just sent my ipad2 to switch, they will bring it to engineering for verification before they only can proceed to next action.

How to check ipad is using LG or Samsung panel? Anyway?
prominen
post May 15 2011, 10:16 PM

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QUOTE(BRY7 @ May 15 2011, 08:01 PM)
Anyone's iPad that has the production week of 19 (May) still has light leakage?
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mine was week 19, got some bleeding..but not much
gurus
post May 15 2011, 10:27 PM

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So are we supposed to wait a while more before we claim? Since claim now also will get same issue...
cfyong2020
post May 16 2011, 12:43 AM

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I js check mine...:v bleed too...16g 3g white...!ought yesterday...apply screen protector d...so how?
mushimushix
post May 16 2011, 12:49 AM

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QUOTE(cfyong2020 @ May 16 2011, 12:43 AM)
I js check mine...:v bleed too...16g 3g white...!ought yesterday...apply screen protector d...so how?
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Just stay with it if it's acceptable for you because even you ask for exchange now, it would be the same, only slightly better or worse.
cfyong2020
post May 16 2011, 12:52 AM

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actually only the btm left part bleed only....but I tot new iPad should problem free d? I saw ppl say we can change it next timeas long as under warrenty rite?
Chyan
post May 16 2011, 02:06 AM

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So..

Did Apple use Samsung's new tech. (Not IPS but similar) for their new batches? If there's still light bleedings then I think it's the assembly that's giving it a problem.

iPad2 uses glue to stick on whilst iPad uses clips. Plausible?
celciuz
post May 16 2011, 07:54 AM

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QUOTE(gurus @ May 15 2011, 10:27 PM)
So are we supposed to wait a while more before we claim? Since claim now also will get same issue...
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Well, if you claim now you might get a 1-1 exchange which is most likely affected too. If you claim later, it is probably a refurbished unit but most likely repaired smile.gif

I have opened 3 units so far, all have light bleeding sad.gif But I don't know if they are Samsung or LG panels.
elite87
post May 16 2011, 10:16 AM

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If i m gone buy via on9.. where can i bring for warranty??

Only via on9 can gt the engraving rite?

celciuz
post May 16 2011, 10:38 AM

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QUOTE(elite87 @ May 16 2011, 10:16 AM)
If i m gone buy via on9.. where can i bring for warranty??

Only via on9 can gt the engraving rite?
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Deal directly with Apple through the Call Center smile.gif

Most likely they will ask you to send your unit to an Authorized Service Center.
Moonflown
post May 16 2011, 10:50 AM

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Was lucky to have no deadpixel and screen-bleeding
elite87
post May 16 2011, 10:51 AM

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QUOTE(Moonflown @ May 16 2011, 10:50 AM)
Was lucky to have no deadpixel and screen-bleeding
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when u gt urs? u gt via??
psjjl
post May 16 2011, 10:59 AM

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QUOTE(mushimushix @ May 16 2011, 12:49 AM)
Just stay with it if it's acceptable for you because even you ask for exchange now, it would be the same, only slightly better or worse.
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AGREED rclxms.gif
celciuz
post May 16 2011, 11:00 AM

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QUOTE(Moonflown @ May 16 2011, 10:50 AM)
Was lucky to have no deadpixel and screen-bleeding
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To be frank, not everyone notices it. My friend did tell me his unit had no screen bleeding. For him its acceptable, but I took a look and then showed him and there is actually screen bleeding.

So basically, it depends on the user. If you don't mind then its all good. But his is minor just like mine too... If don't look carefully won't notice it. Definitely not like the one shown in the first post.
cfyong2020
post May 16 2011, 11:32 AM

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actually we can only see the screen bleeding clearly when we turn the brightness to 100%...normally i only turn to 20% it wont really can see the screen bleeding...
celciuz
post May 16 2011, 11:37 AM

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QUOTE(cfyong2020 @ May 16 2011, 11:32 AM)
actually we can only see the screen bleeding clearly when we turn the brightness to 100%...normally i only turn to 20% it wont really can see the screen bleeding...
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Depends, my first unit the leakage was at the side.. so when watching movie it can be quite obvious.. my second unit it was at the home button area.. so when watching movie its not at the black bars smile.gif

I watch at about 60% brightness.
C@W^2
post May 16 2011, 11:49 AM

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Hi All, if i brought my ipad from appstore online and wishes to claim the 1-1 warrenty from them, what should i do with the existing unit?

DHL ship back to them? of just return the problematic ipad to any authorize dealer?????
ExCrIpT
post May 16 2011, 12:23 PM

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QUOTE(C@W^2 @ May 16 2011, 11:49 AM)
Hi All, if i brought my ipad from appstore online and wishes to claim the 1-1 warrenty from them, what should i do with the existing unit?

DHL ship back to them? of just return the problematic ipad to any authorize dealer?????
*
give them a call and they will direct you on ur next step

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