If we bought at apple reseller store but we go claim at apple store izit possible? will the procedure to replace more fast if we do so?

my friend went to a reseller shop and the shop charged him RM80 for the "shipment" cost for shipping the problematic ipad back as his ipad was brought on the apple online store but not from the reseller.

This post has been edited by C@W^2: May 16 2011, 02:03 PM

I just got my replacement from VR Tech this morning. It still bleed, but only at the whole left side vs the whole screen previously. I had like 4-5 bleeding spots on the left side but at much much smaller scale. Just a tiny spot like those video on Engadget. At 50% brightness, it was almost unnoticeable. Definitely an improvement over the previous unit. Will post a pic later comparing it to my previous unit photo.

I truly recommend going through VR Technology because I sent mine last Monday and already got it today.

This post has been edited by andrekua: May 16 2011, 02:31 PM

u wait how long for ur replacement?

Already said, sent last Monday, got it today.

Btw, I also noticed that the replacement not as bright as previous one at full brightness.

Oops sry.... wan to ask ur ipad bought at where?

Harvey Norman IPC.

edited...found the answer.

This post has been edited by squall_12: May 16 2011, 03:41 PM

I just called Apple Online Store CS for replacement, she said currently the iPad 2 has no stock so I have to wait within 1-2 weeks and the DHL crew will contact me within 2-3 days, But is ok at least they do replace for me.
Honestly the Apple Online Store's after sales service is so much better compare to local Apple Premium Reseller...

As promised, pic...




Attached thumbnail(s)

Current unit or previous unit? Light leakage seems more severe than mine o_O

am happy that my ipad2 bleeding is quite minor, only abit on the bottom right, hehe

btw how u guys take picture of it ?

guys,who has ipad 1!does it get screen bleeding problem?

This post has been edited by Takeshi-Itou: May 16 2011, 09:29 PM

no screen bleeding 1st gen

I just use my iPhone to shoot Easy and straight forward xD

First batch I heard there's this issue, but the later nope.

Top pic is previous unit... Bottom pic current unit aka replacement.

Much better from what I can see. If you compare both pics, can see replacement is slightly darker at full brightness.

Here's mine.

First unit (Week 18),


Second unit (Week 17),


Here's mine... could be my iPhone metered differently or the week 17 is really brighter at maximum... Either way, the leakage seems more or less similar...

I also noticed the same thing. My new unit is week 18 as well. I do feel that the brighter unit is slightly more vibrant.

For my case is weird haha, first unit is week 18, second unit is week 17 ~_~.. and I took the second unit 1 week later.. thought will get week 19 or 20.

Haih..... I think I'll just wait a while before I go for a claim as I think it's kinda pointless at the moment.
To me getting a refurbished unit with no bleeding problem is more preferable as refurbished units are units that we send back for warranty claims now.
What's the point of a 1-1 exchange if u get the same problem, right?