Hi All Sifus,

I have recently swiped a few transactions with UOB Prvi Elite card, and i have noticed that the conversion rate is a bit high, becuz the website only state like 1% admin fee, but i calculated it was like 2.2%. So i have called the UOB customer service and ask them how they charged it. They told me that on top of the 1% admin fee, the bank has charged a 1.22% fee (can't hear what she said it was called). However, i did ask her like how this rate is determined and whether it is stated on their website. She told me it's all depend on the bank and there is no way to check in advance, and no history for reference as well. She did show me where it was stated in their T&Cs.



" In addition, an administration cost of 1% or such other rate as determined by us for the conversion of the transactions made in a currency other than Ringgit Malaysia will be chargeable to you."

She said the 1.22% is that "such other rat as determined by us" 

So they didn't really state like how much fee in the T&Cs, and they can charge whatever rate? I can't know what im being charged before i use the card? What if they charge like 5 or 10%

I tested UOB overseas rate before and it is the same as what you experienced - 2.2%. (Posted this info and some members insist it is 1%,  )
It all lies in how the bank writes the T&C - they are not wrong in the interpretation. So far UOB has been consistent in charging 2.2% on top of your charges for foreign expenses. (Other than RM dominated)

I believe there is a bank which varies this rate depending on the country but since I don't have enough sampling, will not post unverified info.
And there are banks who charges exactly as what they claim in their T&C.

Correct. 1% is admin fees + extra fees till 2% plus. So far only rhb and PBB not charge 1%. Majority around 2% plus.
That why people use wise, GXBank, big pay for personal trip.
Just wonder, you did not use other cc before at overseas? It is standard rate till 2.5%
Bank love you to use at overseas coz they earn more

OK if they have been consistent in this rate, then it's fine. I'm just worried that they will suddenly charge a higher rate. The main problem is we only get to know the rate after we spent with the card.  IMO, it's not transparent enough and the consumer cannot make better decision because of it.

Btw, thanks for confirming the 2.2% rate, now i'm less concerned since this has been consistently charged for everyone.
I have no problem with the rate 2.22%, but my concern is they didn't state clearly in the T&Cs the rate they use for this "other rate", and there's no cap to it.

hi.. i have recently used my UOB prvi miles elite for 2 agoda hotel booking but the FX rate charged were significantly different:

both transaction were on same date, and probably same minute, using same card, paying JPY (as stated in agoda), but the rate charged (manually recalculate back based on MYR charged to my card) were RM295+ and RM314+ respectively, per 10k JPY. Based on the lower rate, i would have pay RM100+ less.

tried calling UOB, which they request me to check with mastercard. mastercard then redirect me back to UOB malaysia 

meanwhile UOB advise me to wait for the transaction to be effective onto my statement before they can do further investigation.

any 1 has experience with this?   

well...rate change every 1 sec on mastercard/visa. impossible u do 2 transaction on same time. exchange rate cannot argue with bank or change the rate

Correct. 1% is admin fees + extra fees till 2% plus. So far only rhb and PBB not charge 1%. Majority around 2% plus.
That why people use wise, GXBank, big pay for personal trip.
Just wonder, you did not use other cc before at overseas? It is standard rate till 2.5%
Bank love you to use at overseas coz they earn more

I'm participating in PB foreign currency cashback campaign, T&C requires foreign currency transaction.

For Taobao purchases (in App/Website), is it considered a foreign currency transaction? The website shows MYR in final payment, so if i proceed to make payment, will this payment be considered a foreign currency transaction?

Is there any credit card that has 0% foreign transaction fee meaning what we pay is similar to Wise / Gx?

hlb im card, but recently got ppl do compare seem like got hidden fee, rate still wise/gx/tng visa better

Sharing info obtained recently

Methodology - Rate obtained via making reference to VISA or Mastercard Currency Convertor Calculator
Total indicate the final transaction value after adding the bank fee percentage in the calculator.

AmBank  25/07/24  Enrich VI        USD 10 = RM47.22, Bank Fee 1.00%
OCBC      24/07/24  Titanium MC  USD 10 = RM47.83, Bank Fee 2.25%
OCBC      24/07/24  Voyage MC  USD 10 = RM47.83, Bank Fee 2.25%

so ambank card only charge 1% ya?

So far I read through the thread. PPB can be the one of the lowest fee among other credit card issuers in Malaysia?

I am thinking to use cc for overseas spending