the speed is ok for 4mb.

Mine is similiar with others..i think so..

The first time. Pissed.

Spore ping is very high



This post has been edited by seanwc101: Aug 14 2011, 08:31 PM

last week i contact TM to upgrade my Streamyx 1Mbps to 4mbps..until now no one people from TM or tech to contact me?How what i can do?Ask 100?My 1mbps very slow..

better go to tmpoint fill in the upgrade form. Make sure your current 1mbps contract already due.

I'm still waiting too even I headed to tmpoint upgraded d.

seems like the best choice for upgrade is directly go to the tm center? wont work if we just called them? wheres the nearest tm center in wangsamaju?

Hey guys I wanna ask, is there any way to increase my SNR and decrease my output power(dBm) ?

I tried to upgrade to 4 mbps twice but unsuccessful because they say my SNR too low and my output power(dBm) too high.

My SNR is always below 10 and my output power(dBm) is always about 50.

wow. that's bad.called TM?

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Added on August 15, 2011, 3:59 pmsounds like job for TM and/or the developer of your housing unit. in my case my SNR is good but line attenuation is about 36..I told was due to distance to DSLAM and/or copper line quality.

as mentioned in this thread http://forum.lowyat.net/topic/166678

"SNR 15 and below = Very FREQUENT disconnections. You should consult telekom to have your line checked, most cases are because the line are too old and once they are changed they're fine (the lines on the telephone poles). If you're using a lightning surge protector. REMOVE it. they are known to weaken the signal by around 50-70% in order to prevent the surge on devices."



This post has been edited by pgcity: Aug 15 2011, 03:59 PM

hi guys,
i applied for 4MB upgrade, about 2 weeks ago....and they are still not responding properly to my calls n all. They have checked my area, and confirmed that, there is availability of port n service. Can anyone here help me out? Maybe an agent? or how shall i escalate the issue

Just upgrade my Streamyx 4MB and my problem is, my internet speed is always having problems.
When I report my problem to TM, then they send their technician and he fix it.
But after a few hours, I had the same problem again.

I just want to ask, is This problem is related to my modem?
Currently, I using TM Innacomm W3400 modem.
Let's say if I change my modem, is my problem will be resolved?

Please advise.

Bro..usually if upgrade to 4mb..u will get free 3in1 wireless+router+modem (DSL-2640B)
why dun u use it to test..

Where did u apply?

just registerd screamyx 4mb (home)

Innacomm W3400V Wireless Modem



it okey with my snr?


speedtest result


download speed from filesonic (premium)

i already upgrade to 4mb, but TM never give me free modem , they said i already have "riger wireless modem" and extend another 2 year waranty, i don't like this "riger modem" so can i request TM change to new d-link modem™ ?

my speed. 4mbps


Attached thumbnail(s)

The thing is, I barely meet disconnection with this low SNR, and technician came yesterday and after checking the copper line outside the house, told me the problem lies with the wiring in my house, should I call TM again to check my house?

if they say outside is ok, then no choice rewire the main connection point inside your house then.can complain to housing developer if house is new and under warranty still.

i have submitted your screenshots to tm network center. they will be downgrading your speed from 5mb to 4mb soon.