you using torrent? tm throttles torrents. without vpn you won't get full speed.

what does speedtest say? if it is still 3.2Mbps and higher,then everything is working fine and its either congestion or just our lousy performing links...
like the infamous Proton cars quote..."ini biasalah "

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Added on August 12, 2011, 10:06 am10am.called installer.guy says something about needing to set jumper and will call back later to come in today.what jumper?



This post has been edited by pgcity: Aug 12 2011, 10:07 AM

cannot "biasa2". We paid for 4M, should get 4M lorr

true.that can only happen if the monopoly is broken someday.

I think he means to set the port at the dslam in your area. otherwise you will be stuck at 1mb for life.

This post has been edited by nwk: Aug 12 2011, 11:07 AM

hye

i'm interested to subscribe to this 4MB package but my home don't have phone line yet..so how much would it cost for me for installing the line and activation..thx

ok.

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Added on August 12, 2011, 11:14 ameverything listed here http://forum.lowyat.net/topic/1345409

This post has been edited by pgcity: Aug 12 2011, 11:14 AM

my line currently capped at 5MB and normally when i download filesonic file the speed is 3++kbps and seldomly hit 4++ speed..is there any software i can throttle up my download?

Premium account?

your line will be downgraded to 4mb soon after tm finish their "upgrading" exercise on their network.

update at 5.20pm. well i just love the way TM works . the first guy who was assigned to come never called back.left him a message around 3pm.no response.called 100 just now and turns out now they've assigned a new guy to come and enable jumper.asked them how come other guy never came and they said they have no record of assigning this other person and only can see the new guy's name on their system.

god knows what jumper they need to enable if the modem already shows 4092/511 30mins after i went to register. now i've to wait till 10am tomorrow once more.

from my experiance when i was upgrading my line, my installer had to do something to the port at the dslam and he had to call the network center to "activate" the 4mb speed. he told me for new subscribers, it will be activated immediately but for those who are upgrading they have to wait at least 24 hours. not sure what this jumper is but i guess the soft cap on your line is still set at 1mb at the network center or this jumper they mentioned is not enabled yet.

This post has been edited by nwk: Aug 12 2011, 06:25 PM

ok.we'll see what happens in the morning.




This post has been edited by pgcity: Aug 13 2011, 10:53 AM

10.40am.called the number for the 2nd installer assigned.he isn't picking up.i guess when they said it'll take a week, they were not kidding.called 100, apparently appointment changed to 12 noon now.

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Added on August 13, 2011, 12:49 pm12.45pm.installer guy picks up phone.says very busy day.will come after 3pm and we wait

This post has been edited by pgcity: Aug 13 2011, 12:49 PM

4.15pm and am on the 4MB line.



download speed is averaging 380-390kbps.can't go any higher. i am still 63% faster than the rest of MY according to speedtest

asked installer for the 5MB downstream option and he said there are 2 requirements.

a) the SNR must be high and the Line attenuation has to be low. My SNR is 27.5 while the Attenuation is 36. SNR According to the service acceptance form that i signed it is listed that the SNR needs to be higher than 15 while the Attenuation has to be below 40. He said that since the attenuation is so close to 40 if he turns the option on, the line would be unstable. He said my numbers were one of the worst he has seen so far for 4MB line request.He said if it was 2MB or 1MB, he said there would be no issues with stability. Reason for this high attenuation numbers could be due to distance from the DSLAM and/or copper line quality.

As for line testing, all he did was exactly what I have done so far,log into the router and take a look at the statistics.mine is posted below


b) as my port was already setup by TM to 4092kbps, he said he "shouldn't" set the speed higher either. If the port wasn't activated, he said he could have logged in and change the setting to 5120kbps. As he didn't want to get screwed by TM for doing it and later being scolded by customer for unstable performance he said best to leave it as is. He did say to call him again if the line wasn't stable.

the service acceptance form states that the achievable speed needs to be ONLY 70% of subscribed speed(NOT 80% as i wrongly suggested in an earlier answer). Considering i'm getting 3.49Mbps that's about 87% of my subscribed speed. i guess that's the best it is for now till i get Unifi when service coverage is finally available someday.

Plus, he said Penang is the first state that they're doing trial runs to cap speeds. That's why now we get 0.99Mbps instead of 1.4Mbps speed for those who subscribed to the 1Mbps line.The rest of those who are on 5Mbps will be throttled to 4 or almost 4Mbps soon.He did suggest something funny...told me to get a bunch of fellas to create a Facebook page and protest that we're paying high for slow speeds.

anyway, there were no jumpers to play with.all that was needed was for this guy to go into my account and activate my 4MBps ability as the port was already done by TM.

i also got the free DLINK 2640B wifi/router. it came in the streamyx in a box carton brought in by the installer.TM counter fella told me it was going to be the Innacom wifi modem. I've plugged back in my old Dlink router and it's working fine. this new one from TM would probably be a backup unit or just for wifi now and then when i need it.


and now after 3 days...it's 4Mbps..FINALLY

This post has been edited by pgcity: Aug 13 2011, 04:38 PM

pgcity, i also asked my installer about setting my line to 5mb but he told me if he did that, tm will trace it and "potong" your line.

like you said, all those who got 5mb will be downgraded back to 4mb and he don't matter if your modem shows it as 5mb because they can do it with a soft cap at tm network center. now you know why they are doing all those "upgrades".

what im experience is, my tech told me TM was always allowed 5mb for cust, if they request it... and i did it twice time for my home and office also

yeah,like nwk says, enjoy your 5MBps while it lasts guys.it won't be forever .i'm happy with the speed i am getting, its 3x faster at downloading so that's fine by me compared to 0.99mpbs line before.

This post has been edited by pgcity: Aug 13 2011, 06:43 PM

Even u got capped at 5120kbps at ur modem

Ur speed will be at 4024kbps based on BRAS capped speed

is this ok for 4mbs

This post has been edited by bahrin: Aug 13 2011, 08:32 PM