1) Go to the nearest TMPOINT around your residential areas

2) Asked them that you wish to upgrade your speed from current speed to 4Mbps

3) They will check whether your area support the 4Mbps or not (Usually you must be within 2-3KM from the exchange/remote cabinet)

4) If your line are able to support 4Mbps, they will process your request and technician will come to your house to check your physical line condition (eg SNR Margin/Line attenuation/DSL modulation etc etc).

5) New wireless modem will be given (depending on technician jugak rasanya) and they will change your line speed at your port.. Usually between 4090/512 and sometimes 5120/512 for downstream and upstream speed.

6) Wait for about 48 hours, frequently restart your router and also do the speedtest to the LOCAL server. See whether your speed has changed or not... If you notice the speed already more than 80% of 4Mbps speed (about 3.2Mbps), now your upgrade process already success....

icic.. is there any contract tied to this 4mbps thingie..?
quite dissapointed today.. the unifi technician came to my house and say need rm500 for the wiring .. really wtf..

I bet all streamyx package got contract min 1 year or 2 years.

According to the officer at the TMpoint, he said to me that any upgrade, relocation of homeline and Streamyx, they will renew your contract for the minimum period of one year... Execption for the super upgrade deals, where the new contract is 2 years...

Alright thanks for da info
Better stay back to my 1mb streamyx .. Lol

The submarine cable repair is killing me! Everything everywhere so slow. Haish. Even streaming doesn't move

Funshion~

3.3-3.8mbps...

This post has been edited by McRyan: Aug 6 2011, 12:27 AM

check ur downstream in your modem configuration status. is it 4096kbps? or 20xx kbps? if 20xx kbps better check with ur tm.

4096kbps...

I set my wi-fi security setting to WPA2 mode, is it something to do with it?

This post has been edited by McRyan: Aug 6 2011, 12:29 AM

u should checkup with TM. I get average of 470-500kbps per download.

THey may "accidentally" change your port to 2mbps.

But I checked with speedtest, i can get 3.8mbps woh

U do port fowarding already, is it ?

This post has been edited by McRyan: Aug 6 2011, 12:30 AM

Like that OK la wo. maybe the file u download got related with underwater cable something issues. Maybe that affect your download. like usually i download youtube vid gets 490kbps, now 60kbps because of this issues. but surfing other website is smooth ady

tm opened 5120kbps for u?

i get lower DL speed because of my wi-fi setting has changed to WPA2 ?

This post has been edited by McRyan: Aug 6 2011, 01:05 AM

thanks for the answer! hopefully i can get them to change to 5120

That's it? Try download direct from http, like from microsoft website.

---

Added on August 6, 2011, 10:52 amNothing to do with wifi in wpa2. It just that tm capped your port or account at 4096kbps.

This post has been edited by Mr.Wang: Aug 6 2011, 10:52 AM

u mean torrent DL ?

You can try other download as well. Sometimes the speed is affected by the server or the downloading software.

No, he means that you should try a direct HTTP download. Example : download ubuntu.

http://www.ubuntu.com/download/ubuntu/download

If you can hit ~450 KB/s (3.5mbps) or more, then your line is fine.

From what I can see Funshion delivers video via P2P, and you do know that Streamyx has been throttling P2P for quite a while now. So it wouldn't be a big surprise if you couldn't hit 3.3-3.8mbps with it.

Edit : Ninja'd.

This post has been edited by iRadiation: Aug 6 2011, 11:23 AM

Technician came today and completed the 4MB installation. Sequence of events:

1. Called up 100 requested for upgrade. Answer was are ports available in the area. So 100 said a technician would show up to install.

2. One week later NO technician showed up but dsl speed had already changed to 4MB.

3. Called 100 to complain and they gave me the technician number.

4. Called the technician today, he came over and just confirmed the line stats, created a report and made a phone call to HQ. Technician told me everything's done and just wait for the account to be activated which takes 1 week.

5. After he left, immediately, the 4MB account got activated. So no waiting for that. MIRACULOUS for a such shitty company.




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does your house number change when u upgrade to 4mb?