QUOTE(AlphaOmega001 @ Aug 5 2011, 06:24 PM)
nobody answered my question earlier.
if i want to cap my streamy to 5120, who do i call ? 100 ? or tm technician ?
The 1st choice is tm technician. If they refused by giving you lots of excuses, then you call 100 (ask for level 2 support cos the standard support know shit about this stuff).
If the technician or the level 2 customer support is nice and understanding, you'll get what you want. Otherwise, expect to receive 1001 excuses of why you cannot get 5120kbps. It depends on your luck.
Added on August 5, 2011, 8:19 pmQUOTE(sakurazz @ Aug 5 2011, 08:07 PM)
if im an existing streamyx 1mb user now.. how this upgrade process can be done..? walk-in tmpoint and ask for this package..?
wad i mean was will the technician come to my house again to fix this fix that..? or a 4mb will be automatically attached to my line if i upgraded?
Just go to the tm point to upgrade. Of course technician will come to your house to test whether the location of your home can support 4mbps or not.
This post has been edited by Mr.Wang: Aug 5 2011, 08:19 PM