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> ASUS Malaysia Component and Hardware

lichyetan
post Apr 2 2011, 08:14 PM

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ya. we need answer for the replacement program. I cant afford to wait too long.

If its really taking 1 month to swap b2 to b3, i rather buy other brand mobo and rma the asus. Then sell of the asus after get it. laugh.gif
Mr.Lonely
post Apr 2 2011, 08:18 PM

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QUOTE(lichyetan @ Apr 2 2011, 08:14 PM)
ya. we need answer for the replacement program. I cant afford to wait too long.

If its really taking 1 month to swap b2 to b3, i rather buy other brand mobo and rma the asus. Then sell of the asus after get it.  laugh.gif
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yes, i think i m going to give up on asus, if they did not do what they promised in the press release. and i think this can considered as a fraud, so we should take legal action?
desires2
post Apr 3 2011, 10:42 AM

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any1 have problem with asus P67 chipset driver for motherboard?
mine 1 unable to load into windows after reboot.

i had format it 2 times sad.gif
Ulysses
post Apr 3 2011, 11:43 AM

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I hope asus has better response in LYN...I see the representative quite seldom on9...not like the MSI thread... T_T
absorb-d
post Apr 3 2011, 05:50 PM

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is there some funny setting in bios for the P8P67 where it doesn show HDD in windows but detects under device manager, and WD Life Diagnostics
owikh84
post Apr 3 2011, 06:26 PM

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QUOTE(absorb-d @ Apr 3 2011, 05:50 PM)
is there some funny setting in bios for the P8P67 where it doesn show HDD in windows but detects under device manager, and WD Life Diagnostics
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I assume u didn't assign a drive letter (ie D: etc) to the said HDD.
Depends on ur windows, go to START menu, search for "computer management".
Storage > Disk Management, there should show u the HDD, right click and give it a Drive Letter.


Added on April 3, 2011, 6:32 pm
QUOTE(desires2 @ Apr 3 2011, 10:42 AM)
any1 have problem with asus P67 chipset driver for motherboard?
mine 1 unable to load into windows after reboot.

i had format it 2 times sad.gif
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Need more infos. Do u flash to the latest bios?
Stuck at win logo or BSOD? Could be corrupted boot file?


This post has been edited by owikh84: Apr 3 2011, 06:32 PM
cybersans
post Apr 3 2011, 08:28 PM

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QUOTE(Ulysses @ Apr 3 2011, 11:43 AM)
I hope asus has better response in LYN...I see the representative quite seldom on9...not like the MSI thread...  T_T
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perhaps he/she is not "enthusiast" enough, just a normal employee who only show up during office hour wink.gif
clawhammer
post Apr 4 2011, 02:56 AM

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QUOTE(lichyetan @ Apr 2 2011, 08:14 PM)
ya. we need answer for the replacement program. I cant afford to wait too long.

If its really taking 1 month to swap b2 to b3, i rather buy other brand mobo and rma the asus. Then sell of the asus after get it.  laugh.gif
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The M4E is a good board, I just got mine biggrin.gif ASUS always makes my money and my PC is all made up of ASUS - board, sound card + graphics card laugh.gif
gengstapo
post Apr 4 2011, 03:05 AM

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Asus arr? For me, ok larr I think. Not great, but still nice tongue.gif
mcchin
post Apr 4 2011, 09:41 AM

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QUOTE(cybersans @ Apr 3 2011, 08:28 PM)
perhaps he/she is not "enthusiast" enough, just a normal employee who only show up during office hour wink.gif
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I do believe that both of them is a normal employee to their respective company
but the difference is the backing of the company

The main issue usually in a forum is troubleshooting
and the B3 issue does requires a proper trouble shooting
but all I am seeing is that, though there might be good intentions and ways to solve the B3 issue
the flow down of procedure seems to deviates down line and Asus seems to have no instant feedback on this

It is not that your service is no good
It just seem lacking when comparing to others

and you cant blame/stop people from comparing as this is natural in the business world


lichyetan
post Apr 4 2011, 10:23 AM

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QUOTE(clawhammer @ Apr 4 2011, 02:56 AM)
The M4E is a good board, I just got mine biggrin.gif ASUS always makes my money and my PC is all made up of ASUS - board, sound card + graphics card laugh.gif
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haha, maybe i will upgrade to m4e thn sell off my p8p67 pro once I got the B3 rma back. Lolz. But I think I will wait till z68 out 1st, then see if any good board by then. Since asus b3 replacement program need to wait laugh.gif
ASUSmy
post Apr 4 2011, 12:52 PM

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QUOTE(mcchin @ Apr 4 2011, 09:41 AM)
I do believe that both of them is a normal employee to their respective company
but the difference is the backing of the company

The main issue usually in a forum is troubleshooting
and the B3 issue does requires a proper trouble shooting
but all I am seeing is that, though there might be good intentions and ways to solve the B3 issue
the flow down of procedure seems to deviates down line and Asus seems to have no instant feedback on this

It is not that your service is no good
It just seem lacking when comparing to others

and you cant blame/stop people from comparing as this is natural in the business world
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mcchin, couldn't have said it better myself. And I don't expect the comparing to stop as that is essential for improvement.
As for the B3 swapping and replacing service, I will double check with the departments to see if this is being enforced enough.
Will update you all once it's clarified.


Added on April 4, 2011, 1:01 pmHi all, edited the Notice regarding the issue of waiting for B3 replacement boards. Please read the beginning of the thread.
Thanks.


Added on April 4, 2011, 3:11 pm
QUOTE(bad melatonin @ Apr 1 2011, 08:25 PM)
guys, any idea whether P8H67-I DELUXE available in malaysia market?
user posted image
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We won't be bringing that model into Malaysia unfortunately. sad.gif

This post has been edited by ASUSmy: Apr 4 2011, 03:11 PM
cybersans
post Apr 4 2011, 03:19 PM

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tq for the update. one question: how about the "sales return" a.k.a. refund?
bad melatonin
post Apr 4 2011, 04:30 PM

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QUOTE(ASUSmy @ Apr 4 2011, 12:52 PM)
We won't be bringing that model into Malaysia unfortunately. sad.gif
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tengs for ur prompt reply.
how about other itx mobo for SB?

P8H61-I
user posted image

or

P8H67-I
user posted image
CHICANOS
post Apr 4 2011, 04:50 PM

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ROG Vulcan-ANC...where can buy this?...thanks.
ASUSmy
post Apr 5 2011, 02:35 PM

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QUOTE(cybersans @ Apr 4 2011, 03:19 PM)
tq for the update. one question: how about the "sales return" a.k.a. refund?
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What is mentioned in the NOTICE section of the thread is applied to both swapping and sales return. However, we do encourage you to swap for the B3 revision boards as they are comprised of newer components. smile.gif

QUOTE(bad melatonin @ Apr 4 2011, 04:30 PM)
tengs for ur prompt reply.
how about other itx mobo for SB?
Sorry to disappoint you but we're not bringing those in as well tongue.gif

QUOTE(CHICANOS @ Apr 4 2011, 04:50 PM)
ROG Vulcan-ANC...where can buy this?...thanks.
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The Vulcan hasn't been released yet and it isn't confirmed if it will be sold here in Malaysia. But we will definitely update this thread if it does.

This post has been edited by ASUSmy: Apr 5 2011, 02:36 PM
bad melatonin
post Apr 5 2011, 05:12 PM

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QUOTE(ASUSmy @ Apr 5 2011, 02:35 PM)
Sorry to disappoint you but we're not bringing those in as well tongue.gif
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oic. i guess hv to opt for amazon/ebay.
another question, if i were to purchase those item frm ebay/amazon, will Asus Malaysia honor d RMA service shud anytg happen to the item?
wiraone
post Apr 5 2011, 11:28 PM

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I've problem with my newly bought p8p67 le B3 motherboard. When I shutdown my OS, the PC reboots itself after few seconds. I tried to bring it to the shop that I bought it but they claimed I bent the pin on the socket and refused to send it back for warranty. May I know if I can send it direct to distributor or Asus for fixing, the pin looks just fine for me and it could start and running okay but won't shutdown properly unless I flick the off switch. Please help.

This post has been edited by wiraone: Apr 5 2011, 11:29 PM
owikh84
post Apr 5 2011, 11:38 PM

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QUOTE(wiraone @ Apr 5 2011, 11:28 PM)
I've problem with my newly bought p8p67 le B3 motherboard. When I shutdown my OS, the PC reboots itself after few seconds. I tried to bring it to the shop that I bought it but they claimed I bent the pin on the socket and refused to send it back for warranty. May I know if I can send it direct to distributor or Asus for fixing, the pin looks just fine for me and it could start and running okay but won't shutdown properly unless I flick the off switch. Please help.
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may i ask where did u buy the board?
lingloong
post Apr 6 2011, 04:17 AM

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QUOTE(owikh84 @ Apr 1 2011, 08:12 PM)
My Maximus IV Extreme B2 is sitting at distro Servex for 2 weeks already. Waiting for B3 swapping. Fingers crossed patiently. At first I thought it was 1 to 1 exchange, but it isn't. Luckily I got a spare mobo to play with.
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TS it's better for you to liaise with your current distributor regarding the Sandy Bridge replacement issue smile.gif

I have 2 boards for P8P67 Pro lying @ SERVEX for more than 2 weeks, still they haven't issue replacement for me. In the end I have to fork out and take new stock to replace for customer

Your current distributor very "funny", when asking for SWAP they said no-stock, but when place order got stock whistling.gif

From my point of view, the "FLAW" for your ASUS Sandy Bridge replacement program is lack of support & commitment from BOTH of your distributor & collaboration between you guys "ASUS Msia" & your distributor

"Cakap tak serupa bikin" sweat.gif

In the end, we reseller/dealer suffer the most yawn.gif


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